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Compare Adobe Experience Manager and MadCap Flare 
Featured Products
At a Glance
Market Segments
Enterprise (44.7% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
Contact Us
Contact Us Per Year
Adobe Experience Manager
Star Rating
(534)4.2 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Adobe Experience ManagerMadCap Flare
Star Rating
(485)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Adobe Experience Manager excels in its integration capabilities, particularly with analytics, which enhances communication and collaboration within teams. Users appreciate its flexibility in supporting both headless and traditional CMS models, making it easier to reuse content across various channels.
- Users say that MadCap Flare offers a highly customizable authoring experience, with features like topic-based authoring and conditional settings that stand out. Reviewers highlight the user-friendly interface and the helpfulness of the support team, making it a great choice for those who value collaboration and ease of integration with other file formats.
- According to verified reviews, Adobe Experience Manager has a higher overall satisfaction score, indicating that users find it more reliable for their web content management needs. The platform's ability to create content effortlessly, including videos, is frequently praised, making it a fun and convenient tool for content creators.
- Reviewers mention that while MadCap Flare has a steeper learning curve initially, many users find it rewarding in the long run. The continuous learning aspect keeps users engaged, with some stating they discover new features even after years of use, which speaks to its depth and versatility.
- G2 reviewers highlight that Adobe Experience Manager's ease of use is a significant advantage, with many users noting its intuitive onboarding process. This contrasts with MadCap Flare, where some users have reported challenges during the initial setup, although they eventually find the platform beneficial.
- Users report that MadCap Flare shines in content authoring and management, with a strong focus on versioning and asset management. This makes it particularly appealing for teams that require detailed control over their documentation and content outputs, while Adobe Experience Manager is noted for its robust support for enterprise-level scalability.
Pricing
Entry-Level Pricing
Adobe Experience Manager
Adobe Experience Manager Sites
Contact Us
- Editable templates
- Intuitive WISYWIG interface
- Style system
MadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Free Trial
Adobe Experience Manager
No trial information availableMadCap Flare
Free Trial is available
Ratings
Meets Requirements
8.5
407
8.6
402
Ease of Use
7.8
460
7.4
402
Ease of Setup
7.6
296
7.9
300
Ease of Admin
7.8
133
8.0
288
Quality of Support
8.0
371
8.6
376
Has the product been a good partner in doing business?
8.3
129
8.9
290
Product Direction (% positive)
8.1
403
7.6
370
Features by Category
Interface and Performance
8.5
88
Not enough data
8.2
88
Not enough data
7.9
86
Not enough data
8.4
85
Not enough data
8.1
88
Not enough data
Asset Management
8.5
94
Not enough data
8.6
86
Not enough data
8.2
86
Not enough data
8.3
87
Not enough data
8.3
86
Not enough data
7.7
84
Not enough data
8.3
86
Not enough data
8.4
90
Not enough data
Media Types
8.2
88
Not enough data
8.1
83
Not enough data
9.0
89
Not enough data
Administration
8.5
93
Not enough data
8.5
91
Not enough data
8.1
87
Not enough data
8.1
83
Not enough data
8.2
92
Not enough data
Agentic AI - Digital Asset Management
7.3
27
Not enough data
Content
8.3
220
|
Verified
9.3
56
8.1
210
|
Verified
9.2
52
8.0
198
|
Verified
8.8
47
7.8
193
8.5
26
8.1
191
|
Verified
8.2
26
8.1
195
|
Verified
8.5
21
8.2
214
|
Verified
8.3
37
7.6
203
|
Verified
8.1
51
8.3
207
|
Verified
8.9
51
Design
7.6
194
|
Verified
7.8
50
7.7
188
7.8
29
7.9
198
|
Verified
7.9
42
8.1
209
|
Verified
8.4
50
Platform
7.8
173
|
Verified
8.3
45
7.8
180
|
Verified
8.3
27
7.9
192
|
Verified
8.5
47
8.1
202
|
Verified
8.4
33
8.3
187
8.7
35
8.2
179
|
Verified
8.4
26
7.8
180
|
Verified
7.8
27
7.9
174
|
Verified
7.6
23
Agentic AI - Web Content Management
7.7
28
Not enough data
7.5
28
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
22
|
Verified
Not enough data
8.7
22
|
Verified
Not enough data
Feature Not Available
Not enough data
Administration
8.9
23
|
Verified
Not enough data
8.7
22
|
Verified
Not enough data
9.2
22
|
Verified
Not enough data
8.5
21
|
Verified
Not enough data
Standards
9.1
21
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
8.8
11
Not enough data
9.0
21
|
Verified
Not enough data
Agentic AI - Digital Governance
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
Analytics
8.4
104
Not enough data
8.3
97
Not enough data
8.1
98
Not enough data
8.4
99
Not enough data
8.5
90
Not enough data
8.4
85
Not enough data
Content Management
8.8
104
Not enough data
8.6
107
Not enough data
8.4
101
Not enough data
Design & Development
8.1
97
Not enough data
8.0
93
Not enough data
8.3
99
Not enough data
Agentic AI - Digital Experience Platforms
7.5
65
Not enough data
8.1
69
Not enough data
7.8
65
Not enough data
7.6
65
Not enough data
7.8
65
Not enough data
Channels
8.6
48
Not enough data
8.5
48
Not enough data
8.3
47
Not enough data
Design
8.7
48
Not enough data
8.9
49
Not enough data
8.9
49
Not enough data
8.5
47
Not enough data
9.0
49
Not enough data
Generative AI
7.5
24
Not enough data
7.9
24
Not enough data
Content Creation
9.0
89
|
Verified
Not enough data
Agentic AI - Content Experience Platforms
7.8
17
Not enough data
8.2
18
Not enough data
8.0
18
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
8.6
18
Not enough data
Optimization
8.1
82
|
Verified
Not enough data
Design
Not enough data
7.5
88
Not enough data
8.0
87
Not enough data
7.8
73
Collaboration
Not enough data
7.9
75
Not enough data
7.2
61
File Types
Not enough data
8.7
97
Not enough data
7.5
91
Not enough data
9.1
87
Edit & Revise
Not enough data
8.5
77
Not enough data
8.1
59
Not enough data
8.7
96
Integrate & Embed
Not enough data
6.7
31
Not enough data
8.7
57
Not enough data
8.3
44
Operating System
Not enough data
8.7
101
Not enough data
4.5
17
Not enough data
4.2
13
Generative AI
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
5.5
7
Agentic AI - Document Creation
Not enough data
Not enough data
Visual UGC
8.2
35
Not enough data
7.8
37
Not enough data
7.5
36
Not enough data
8.3
35
Not enough data
Integrations
7.9
35
Not enough data
8.4
36
Not enough data
7.9
35
Not enough data
8.1
35
Not enough data
Support
8.0
33
Not enough data
8.1
35
Not enough data
Performance
8.1
33
Not enough data
8.1
32
Not enough data
Categories
Categories
Shared Categories
Adobe Experience Manager and MadCap Flare are categorized as Web Content Management
Unique Categories
Adobe Experience Manager is categorized as Customer Communications Management, Digital Asset Management, Content Experience Platforms, Digital Experience Platforms (DXP), Digital Governance, and User-Generated Content
MadCap Flare is categorized as Help Authoring Tool (HAT) and Document Creation
Reviews
Reviewers' Company Size
Adobe Experience Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.5%
Marketing and Advertising
8.2%
Computer Software
8.2%
Financial Services
6.6%
Retail
3.4%
Other
63.0%
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Discussions
Do you have any plan to improve it's scalability?
3 Comments
JL
A couple of years ago Adobe was excited about AEM in the cloud SaaS, but this offering seems to have quietly gone away. We use AEM at Rackspace where we have...Read more
What is the best way to use
1 Comment
MR
Adobe Experience Manager as a Cloud Service is the best way to use, which makes AEM SaaS.Read more
How to reduce the reindex time for large index
1 Comment
MR
We can reduce the indexing time by creating Lucene Index.Read more
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How long does it take to learn how to use MadCap Flare?
1 Comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
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