Compare Adobe Experience Manager and Front
At a Glance
Market Segments
Enterprise (47.1% of reviews)
Small-Business (49.0% of reviews)
Entry-Level Pricing
Contact Us
$25.00 1 user/month
Adobe Experience Manager
Star Rating
(673)4.2 out of 5
Market Segments
Enterprise (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Adobe Experience Manager
Front
Star Rating
(2,460)4.7 out of 5
Market Segments
Small-Business (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Adobe Experience Manager excels in scalability and flexibility, making it a strong choice for enterprise-level digital experiences. Users appreciate its ability to manage content across various channels from a single platform, although they note that it requires a solid understanding and proper setup to fully leverage its capabilities.
- Users say that Front stands out for its user-friendly interface, which simplifies daily tasks and enhances productivity. The internal commenting feature is particularly praised, allowing team members to @mention each other directly on email threads, streamlining communication and reducing the need for back-and-forth messages.
- Reviewers mention that Adobe Experience Manager's drag-and-drop functionality in the Touch UI is a game-changer for content creation. Once developers set up the components, users find it easy to build landing pages without needing to touch any code, which significantly enhances their workflow.
- According to verified reviews, Front's ease of use is a major highlight, with many users finding the platform straightforward and convenient. This ease extends to its setup process, which is reported to be quicker and less complex compared to Adobe Experience Manager, making it more accessible for small businesses.
- G2 reviewers report that while Adobe Experience Manager offers robust asset management features, some users feel that it can be overwhelming due to its complexity. In contrast, Front's simplicity and intuitive design make it a preferred choice for teams looking for a less complicated solution.
- Users say that both platforms have strong support for their respective markets, but Front receives higher marks for quality of support. Reviewers appreciate the responsiveness and helpfulness of Front's support team, which contributes to a smoother user experience overall.
Pricing
Entry-Level Pricing
Adobe Experience Manager
Adobe Experience Manager Sites
Contact Us
- Editable templates
- Intuitive WISYWIG interface
- Style system
Front
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Free Trial
Adobe Experience Manager
No trial information availableFront
Free Trial is available
Ratings
Meets Requirements
8.6
438
9.1
1,934
Ease of Use
7.8
505
9.1
1,950
Ease of Setup
7.6
334
8.8
733
Ease of Admin
7.8
142
8.9
478
Quality of Support
8.0
399
9.1
1,662
Has the product been a good partner in doing business?
8.3
137
9.2
464
Product Direction (% positive)
8.2
432
9.3
1,818
Features by Category
Ticket and Case Management
Not enough data
8.8
268
|
Verified
Not enough data
8.9
270
|
Verified
Not enough data
8.9
299
|
Verified
Not enough data
8.8
287
|
Verified
Not enough data
8.9
245
|
Verified
Not enough data
9.1
310
Not enough data
9.2
297
|
Verified
Not enough data
8.7
262
|
Verified
Generative AI
Not enough data
7.8
64
Not enough data
8.3
64
Agentic AI - Help Desk
Not enough data
7.1
28
Not enough data
7.1
28
Not enough data
7.2
28
Communication Channels
Not enough data
8.7
236
|
Verified
Not enough data
9.2
289
|
Verified
Not enough data
8.7
237
|
Verified
Not enough data
8.3
211
|
Verified
Not enough data
7.8
133
Platform
Not enough data
8.3
219
|
Verified
Not enough data
8.4
289
|
Verified
Not enough data
8.8
263
|
Verified
Not enough data
8.6
236
|
Verified
Not enough data
8.3
232
|
Verified
Not enough data
8.3
238
|
Verified
Interface and Performance
8.5
98
Not enough data
8.4
98
Not enough data
8.0
96
Not enough data
8.4
95
Not enough data
8.2
98
Not enough data
Asset Management
8.5
102
Not enough data
8.5
94
Not enough data
8.1
96
Not enough data
8.3
96
Not enough data
8.2
93
Not enough data
7.7
91
Not enough data
8.3
95
Not enough data
8.5
99
Not enough data
Media Types
8.1
98
Not enough data
8.0
93
Not enough data
8.9
99
Not enough data
Administration
8.5
102
Not enough data
8.6
98
Not enough data
8.1
95
Not enough data
8.1
92
Not enough data
8.2
99
Not enough data
Agentic AI - Digital Asset Management
7.4
28
Not enough data
Content
8.3
228
|
Verified
Not enough data
8.1
212
|
Verified
Not enough data
8.0
199
|
Verified
Not enough data
7.8
195
Not enough data
8.1
192
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
218
|
Verified
Not enough data
7.6
204
|
Verified
Not enough data
8.3
208
|
Verified
Not enough data
Design
7.6
196
|
Verified
Not enough data
7.8
189
Not enough data
7.9
199
|
Verified
Not enough data
8.1
211
|
Verified
Not enough data
Platform
7.8
174
|
Verified
Not enough data
7.8
182
|
Verified
Not enough data
7.9
194
|
Verified
Not enough data
8.1
203
|
Verified
Not enough data
8.4
192
Not enough data
8.2
180
|
Verified
Not enough data
7.9
182
|
Verified
Not enough data
7.9
178
|
Verified
Not enough data
Agentic AI - Web Content Management
8.0
32
Not enough data
7.5
29
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
22
|
Verified
Not enough data
8.8
23
|
Verified
Not enough data
Feature Not Available
Not enough data
Administration
8.9
23
|
Verified
Not enough data
8.7
22
|
Verified
Not enough data
9.2
23
|
Verified
Not enough data
8.5
21
|
Verified
Not enough data
Standards
9.1
21
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
8.8
11
Not enough data
9.0
21
|
Verified
Not enough data
Agentic AI - Digital Governance
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
Analytics
8.5
106
Not enough data
8.2
96
Not enough data
8.1
97
Not enough data
8.4
99
Not enough data
8.5
94
Not enough data
8.3
84
Not enough data
Content Management
8.8
111
Not enough data
8.7
117
Not enough data
8.6
113
Not enough data
Design & Development
8.2
100
Not enough data
8.0
93
Not enough data
8.3
98
Not enough data
Agentic AI - Digital Experience Platforms
7.4
66
Not enough data
8.2
81
Not enough data
7.7
64
Not enough data
7.7
64
Not enough data
7.9
65
Not enough data
Channels
8.6
49
8.9
630
8.6
49
8.6
528
8.4
48
7.9
476
Design
8.7
49
8.8
652
8.9
50
8.2
533
8.9
50
8.8
750
8.5
48
8.8
713
9.0
50
8.7
564
Generative AI
7.6
25
7.8
191
8.0
25
8.0
191
Usability
Not enough data
8.8
67
Not enough data
8.8
65
Not enough data
8.9
68
Reporting
Not enough data
8.2
64
Not enough data
7.6
59
Not enough data
8.1
63
Generative AI
Not enough data
7.7
37
Not enough data
7.8
38
Inbox Tools
Not enough data
9.3
813
Not enough data
8.9
818
Not enough data
9.1
796
Not enough data
9.0
837
Coordination Tools
Not enough data
8.5
732
Not enough data
8.7
709
Not enough data
8.7
649
Software Options
Not enough data
9.3
795
Not enough data
8.6
726
Email Client - Agentic AI
Not enough data
6.7
25
Not enough data
7.3
25
Content Creation
9.0
91
|
Verified
Not enough data
Agentic AI - Content Experience Platforms
8.0
18
Not enough data
8.3
19
Not enough data
8.0
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
8.7
19
Not enough data
Optimization
8.1
83
|
Verified
Not enough data
Conversational Platform
Not enough data
8.8
491
Not enough data
8.8
384
Not enough data
8.7
385
Not enough data
8.8
343
Support Automation
Not enough data
8.7
413
Not enough data
8.9
415
Not enough data
8.7
378
Not enough data
8.6
327
Generative AI
Not enough data
8.1
108
Not enough data
8.2
108
Sorting & Filtering
Not enough data
8.3
235
Not enough data
9.1
240
Not enough data
7.6
225
Not enough data
8.4
230
Integrations
Not enough data
8.0
221
Not enough data
8.5
230
Not enough data
7.4
208
Time Management
Not enough data
9.0
232
Not enough data
8.7
225
Not enough data
9.3
241
Generative AI
Not enough data
7.7
138
Not enough data
7.2
129
Not enough data
7.9
137
Agentic AI - Email Management
Not enough data
6.6
34
Not enough data
7.2
34
Visual UGC
8.2
36
Not enough data
7.9
38
Not enough data
7.6
37
Not enough data
8.4
36
Not enough data
Integrations
7.9
36
Not enough data
8.5
37
Not enough data
8.0
36
Not enough data
8.1
36
Not enough data
Support
8.0
34
Not enough data
8.1
36
Not enough data
Performance
8.1
34
Not enough data
8.1
33
Not enough data
Generative AI
Not enough data
8.3
35
Not enough data
8.3
35
Not enough data
7.8
33
Communication
Not enough data
8.7
219
|
Verified
Not enough data
9.0
269
|
Verified
Not enough data
8.9
208
Not enough data
8.9
231
|
Verified
Not enough data
8.8
151
Internal Use
Not enough data
8.4
289
|
Verified
Not enough data
9.2
283
|
Verified
Not enough data
8.8
194
Not enough data
8.8
220
Not enough data
9.5
290
|
Verified
Not enough data
8.8
222
|
Verified
Generative AI
Not enough data
7.7
30
Self-Service Experience
Not enough data
8.3
55
Not enough data
8.5
53
Not enough data
8.0
53
Not enough data
8.2
51
Not enough data
8.4
50
Self-Service Platform
Not enough data
8.0
50
Not enough data
8.4
50
Not enough data
8.0
50
Not enough data
8.1
48
Agentic AI - Customer Self-Service
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Generative AI
Not enough data
7.8(won by default)
26
Not enough data
7.8(won by default)
25
Process
Not enough data
9.1(won by default)
197
Not enough data
8.8(won by default)
160
Not enough data
8.8(won by default)
172
Channels
Not enough data
9.5(won by default)
242
Not enough data
9.1(won by default)
193
Not enough data
8.8(won by default)
185
Not enough data
8.4(won by default)
135
Not enough data
9.1(won by default)
159
Insight
Not enough data
8.9(won by default)
140
Not enough data
8.7(won by default)
160
Not enough data
8.8(won by default)
138
Not enough data
9.0(won by default)
156
Generative AI
Not enough data
7.5
29
Not enough data
7.6
30
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Adobe Experience Manager and Front are categorized as Customer Communications Management
Unique Categories
Adobe Experience Manager is categorized as Digital Asset Management, Content Experience Platforms, Digital Experience Platforms (DXP), Digital Governance, Web Content Management, and User-Generated Content
Reviews
Reviewers' Company Size
Adobe Experience Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.8%
Computer Software
7.9%
Marketing and Advertising
7.7%
Financial Services
6.4%
Retail
3.7%
Other
63.4%
Logistics and Supply Chain
10.1%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.6%
Other
64.3%
Alternatives
Discussions
Do you have any plan to improve it's scalability?
3 Comments
JL
A couple of years ago Adobe was excited about AEM in the cloud SaaS, but this offering seems to have quietly gone away. We use AEM at Rackspace where we have...Read more
What is Adobe Experience Manager used for?
1 Comment
SK
Adobe Experience Manager is a powerful content management solution that enables businesses to create, manage, and optimize digital experiences across various...Read more
Who uses Adobe Experience Manager?
1 Comment
VM
Banking sector, Ecommerce websites and Health care websites, E learning platformsRead more
What is Happening on the Forum?
1 Comment
G2
After so many attempts in getting my funds back which I lost to a fake platform called mycoinbanking.com I lost the total of $348.000. I needed the profit...Read more
Are there any "Front hacks" that are lesser known but extremely helpful?
1 Comment
JR
Hit the popout button on a draft email twice. Once for the draft to appear on top of your reading pane and the second time opens it in its own browser window...Read more
