Compare Adobe Experience Manager and Bazaarvoice 
At a Glance
Market Segments
Enterprise (44.1% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Adobe Experience Manager
Star Rating
(558)4.2 out of 5
Market Segments
Enterprise (44.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Adobe Experience ManagerBazaarvoice
Star Rating
(805)4.2 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bazaarvoice excels in ease of use, with users appreciating its straightforward navigation and quick integration process. One user highlighted the platform's fantastic implementation team and noted that it is "fairly simple to navigate on the back end."
- Users say Adobe Experience Manager shines in scalability and flexibility, particularly for enterprise-level digital experiences. Reviewers mention that it allows for easy management of content across various channels, making updates feel less complicated.
- According to verified reviews, Bazaarvoice offers strong account support and a large retailer network, which users find valuable for eCommerce channels. This hands-on support is often noted as a key advantage for businesses looking to run campaigns effectively.
- Reviewers mention that Adobe Experience Manager's drag-and-drop functionality in the Touch UI significantly enhances user experience, allowing non-technical users to build landing pages without needing to code, which is a major plus for teams with limited development resources.
- Users highlight that while Bazaarvoice has a solid performance in quality of support, Adobe Experience Manager also provides robust support features, though some users feel it requires a deeper understanding to fully leverage its capabilities.
- G2 reviewers indicate that both platforms have their strengths, but Adobe Experience Manager's content creation and asset management features are particularly well-received, with users appreciating the comprehensive tools available for managing digital assets effectively.
Pricing
Entry-Level Pricing
Adobe Experience Manager
Adobe Experience Manager Sites
Contact Us
- Editable templates
- Intuitive WISYWIG interface
- Style system
Bazaarvoice
No pricing availableFree Trial
Adobe Experience Manager
No trial information availableBazaarvoice
No trial information availableRatings
Meets Requirements
8.5
425
8.5
665
Ease of Use
7.8
478
8.1
678
Ease of Setup
7.6
308
7.4
378
Ease of Admin
7.8
142
8.0
371
Quality of Support
8.0
388
8.5
656
Has the product been a good partner in doing business?
8.3
137
8.3
371
Product Direction (% positive)
8.2
422
7.9
649
Features by Category
Interface and Performance
8.5
97
Not enough data
8.3
96
Not enough data
8.0
95
Not enough data
8.4
94
Not enough data
8.1
97
Not enough data
Asset Management
8.5
102
Not enough data
8.5
93
Not enough data
8.1
95
Not enough data
8.2
95
Not enough data
8.2
93
Not enough data
7.7
91
Not enough data
8.3
95
Not enough data
8.5
99
Not enough data
Media Types
8.1
97
Not enough data
8.0
92
Not enough data
8.9
98
Not enough data
Administration
8.5
101
Not enough data
8.6
98
Not enough data
8.1
94
Not enough data
8.1
90
Not enough data
8.2
99
Not enough data
Agentic AI - Digital Asset Management
7.3
27
Not enough data
Content
8.3
222
|
Verified
Not enough data
8.1
211
|
Verified
Not enough data
8.0
198
|
Verified
Not enough data
7.8
193
Not enough data
8.1
191
|
Verified
Not enough data
8.1
195
|
Verified
Not enough data
8.2
216
|
Verified
Not enough data
7.6
203
|
Verified
Not enough data
8.3
207
|
Verified
Not enough data
Design
7.6
194
|
Verified
Not enough data
7.7
188
Not enough data
7.9
198
|
Verified
Not enough data
8.1
209
|
Verified
Not enough data
Platform
7.8
173
|
Verified
Not enough data
7.8
181
|
Verified
Not enough data
7.9
192
|
Verified
Not enough data
8.1
202
|
Verified
Not enough data
8.3
188
Not enough data
8.2
179
|
Verified
Not enough data
7.8
180
|
Verified
Not enough data
7.9
174
|
Verified
Not enough data
Agentic AI - Web Content Management
7.7
28
Not enough data
7.5
28
Not enough data
Social Analytics
Not enough data
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Reports & Dashboards
Not enough data
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
22
|
Verified
Not enough data
8.7
22
|
Verified
Not enough data
Feature Not Available
Not enough data
Administration
8.9
23
|
Verified
Not enough data
8.7
22
|
Verified
Not enough data
9.2
22
|
Verified
Not enough data
8.5
21
|
Verified
Not enough data
Standards
9.1
21
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
8.8
11
Not enough data
9.0
21
|
Verified
Not enough data
Agentic AI - Digital Governance
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
Analytics
8.4
105
Not enough data
8.2
96
Not enough data
8.2
97
Not enough data
8.4
98
Not enough data
8.5
91
Not enough data
8.3
84
Not enough data
Content Management
8.8
103
Not enough data
8.7
109
Not enough data
8.5
104
Not enough data
Design & Development
8.1
98
Not enough data
8.0
92
Not enough data
8.3
98
Not enough data
Agentic AI - Digital Experience Platforms
7.5
64
Not enough data
8.1
72
Not enough data
7.7
64
Not enough data
7.7
64
Not enough data
7.9
65
Not enough data
Channels
8.6
48
Not enough data
8.5
48
Not enough data
8.3
47
Not enough data
Design
8.7
48
Not enough data
8.9
49
Not enough data
8.9
49
Not enough data
8.5
47
Not enough data
9.0
49
Not enough data
Generative AI
7.5
24
Not enough data
7.9
24
Not enough data
Content & Collaboration
Not enough data
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Social Management
Not enough data
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Use Cases
Not enough data
7.8
219
|
Verified
Not enough data
7.8
210
|
Verified
Not enough data
7.6
225
|
Verified
Administration
Not enough data
6.4
188
|
Verified
Not enough data
8.0
238
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Display Options
Not enough data
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.8
210
|
Verified
Not enough data
7.0
202
|
Verified
Generative AI
Not enough data
5.8
99
Content Creation
9.0
89
|
Verified
Not enough data
Agentic AI - Content Experience Platforms
7.8
17
Not enough data
8.2
18
Not enough data
8.0
18
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
8.6
18
Not enough data
Optimization
8.1
82
|
Verified
Not enough data
Content
Not enough data
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Engagement
Not enough data
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Social Shopping
Not enough data
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Analytics
Not enough data
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Visual UGC
8.2
35
6.3
49
7.8
37
6.0
46
7.5
36
6.8
45
8.3
35
6.4
48
Integrations
7.9
35
7.0
47
8.4
36
6.8
46
7.9
35
6.6
45
8.1
35
7.2
46
Support
8.0
33
7.1
47
8.1
35
7.5
55
Performance
8.1
33
6.6
50
8.1
32
6.0
45
Influencer Marketing
Not enough data
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Reporting
Not enough data
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Media Monitoring
Not enough data
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.2
26
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Adobe Experience Manager and Bazaarvoice are categorized as User-Generated Content
Unique Categories
Adobe Experience Manager is categorized as Customer Communications Management, Digital Asset Management, Content Experience Platforms, Digital Experience Platforms (DXP), Digital Governance, and Web Content Management
Bazaarvoice is categorized as Review Management, Online Reputation Management, Digital Product Sampling, Influencer Marketing Platforms, Social Media Management, Social Media Analytics, and Social Commerce Platforms
Reviews
Reviewers' Company Size
Adobe Experience Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Marketing and Advertising
8.1%
Computer Software
8.1%
Financial Services
6.4%
Retail
3.5%
Other
63.4%
Consumer Goods
18.5%
Retail
16.6%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.4%
Discussions
Do you have any plan to improve it's scalability?
3 Comments
JL
A couple of years ago Adobe was excited about AEM in the cloud SaaS, but this offering seems to have quietly gone away. We use AEM at Rackspace where we have...Read more
What is the best way to use
1 Comment
MR
Adobe Experience Manager as a Cloud Service is the best way to use, which makes AEM SaaS.Read more
How to reduce the reindex time for large index
1 Comment
MR
We can reduce the indexing time by creating Lucene Index.Read more
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
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