Compare Adobe Commerce (formerly Magento Commerce) and WebEngage

At a Glance
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Star Rating
(576)4.0 out of 5
Market Segments
Small-Business (59.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)
WebEngage
WebEngage
Star Rating
(744)4.5 out of 5
Market Segments
Mid-Market (55.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that WebEngage excels in user experience, with many praising its intuitive interface and ease of use. Users highlight features like the omnichannel capabilities and journey workflows, which help automate communication and nurture leads effectively.
  • Users say Adobe Commerce stands out for its flexibility and scalability, particularly for businesses with complex catalogs and multi-store setups. Reviewers appreciate its customization options, which allow for tailored solutions that fit specific brand needs, enhancing overall functionality.
  • According to verified reviews, WebEngage has a quicker implementation process, making it easier for new users to get started. Many users mention that the platform's features are accessible even for those who are not tech-savvy, which can significantly reduce the learning curve.
  • Reviewers mention that while Adobe Commerce offers extensive customization, the initial setup can be challenging. Some users have noted that it requires a deeper technical understanding to fully leverage its capabilities, which may be a barrier for smaller businesses.
  • G2 reviewers highlight WebEngage's strong support quality, with many users expressing satisfaction with the assistance they receive. The platform's customer event mapping and multi-channel targeting features are particularly noted for their effectiveness in reaching customers through various touchpoints.
  • Users report that Adobe Commerce, while powerful, can sometimes feel overwhelming due to its vast array of features. However, those who invest the time to learn the system often find it rewarding, as it allows for deep integration with existing ERP and CRM systems, streamlining operations significantly.
Pricing
Entry-Level Pricing
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce Pro
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)
WebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plans
Free Trial
Adobe Commerce (formerly Magento Commerce)
No trial information available
WebEngage
No trial information available
Ratings
Meets Requirements
8.4
467
8.5
627
Ease of Use
7.2
480
8.8
631
Ease of Setup
6.4
308
8.3
404
Ease of Admin
7.4
284
8.7
265
Quality of Support
7.1
414
8.6
619
Has the product been a good partner in doing business?
7.5
261
8.8
265
Product Direction (% positive)
7.1
457
9.6
604
Features by Category
Not enough data
8.3
413
Email Marketing
Not enough data
8.7
340
|
Verified
Not enough data
8.8
331
|
Verified
Not enough data
8.6
328
|
Verified
Not enough data
8.5
304
|
Verified
Online Marketing
Not enough data
8.1
258
Not enough data
8.3
308
|
Verified
Not enough data
8.6
308
|
Verified
Not enough data
8.3
306
|
Verified
Not enough data
Feature Not Available
Lead Management
Not enough data
8.3
296
|
Verified
Not enough data
8.4
294
|
Verified
Not enough data
8.7
325
|
Verified
Not enough data
8.2
270
|
Verified
Not enough data
8.5
281
|
Verified
Not enough data
8.6
299
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.4
279
|
Verified
Campaign Management
Not enough data
8.4
296
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
7.8
240
Not enough data
Feature Not Available
Not enough data
7.7
245
Not enough data
7.7
243
Reporting & Analytics
Not enough data
8.4
332
|
Verified
Not enough data
8.4
321
|
Verified
Not enough data
8.0
305
|
Verified
Not enough data
8.0
300
|
Verified
Not enough data
7.5
240
Platform
Not enough data
8.5
301
|
Verified
Not enough data
8.6
292
|
Verified
Not enough data
8.9
300
|
Verified
Not enough data
8.1
255
|
Verified
Not enough data
8.2
270
|
Verified
Not enough data
8.6
289
|
Verified
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
8.1
19
Not enough data
8.4
18
Not enough data
8.2
17
Not enough data
8.4
17
Not enough data
8.5
18
Not enough data
8.4
18
Integration
Not enough data
8.5
302
|
Verified
Not enough data
8.5
306
|
Verified
Not enough data
8.2
278
|
Verified
Not enough data
8.4
197
Administration
Not enough data
8.6
178
Not enough data
8.1
175
Not enough data
8.2
165
Not enough data
8.7
180
Not enough data
7.9
153
Not enough data
8.4
173
Integrations
Not enough data
8.4
155
Not enough data
8.6
160
Not enough data
8.6
166
Not enough data
8.1
142
Platform
Not enough data
8.3
140
Not enough data
8.3
143
Not enough data
8.2
141
Not enough data
8.3
157
Not enough data
8.2
143
Not enough data
8.5
159
Not enough data
8.3
147
Not enough data
8.5
163
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
7.5
11
8.5
147
Visitor Behavior
8.5
11
8.4
130
|
Verified
8.2
11
8.7
133
|
Verified
7.4
11
7.9
123
|
Verified
Templates
7.9
11
8.2
120
|
Verified
8.3
11
8.6
126
|
Verified
8.2
11
8.5
128
|
Verified
Personalization
7.9
11
8.3
128
|
Verified
7.7
10
8.2
133
|
Verified
7.5
10
8.6
131
|
Verified
7.3
10
Feature Not Available
7.6
9
8.5
127
|
Verified
7.3
10
8.3
121
|
Verified
6.5
9
8.7
125
|
Verified
7.0
10
8.8
130
|
Verified
Multichannel
7.7
10
8.7
126
7.7
10
8.8
127
|
Verified
7.2
9
8.5
128
|
Verified
Administration
6.8
10
8.9
127
|
Verified
6.7
10
8.5
129
|
Verified
6.7
10
8.7
128
|
Verified
7.6
9
8.6
128
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
290
Campaigns
Not enough data
8.7
257
Not enough data
9.0
259
Not enough data
8.8
261
Not enough data
8.8
267
Not enough data
8.9
259
Analytics
Not enough data
8.5
272
Not enough data
8.4
256
Optimization
Not enough data
8.6
235
Not enough data
8.9
263
Not enough data
8.3
239
Not enough data
8.4
231
Agentic AI - Push Notification
Not enough data
7.6
11
Not enough data
7.3
11
Not enough data
7.3
11
Not enough data
8.2
254
Text Messaging
Not enough data
8.8
224
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
211
|
Verified
Not enough data
8.0
180
Not enough data
8.5
213
|
Verified
Not enough data
7.5
163
Not enough data
8.9
204
|
Verified
Not enough data
8.8
200
|
Verified
SMS Platform
Not enough data
8.3
224
|
Verified
Not enough data
8.8
225
|
Verified
Not enough data
7.9
151
Not enough data
Feature Not Available
Not enough data
7.9
171
Not enough data
8.7
205
|
Verified
Agentic AI - SMS Marketing
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.3
8
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
Not enough data
8.3
132
Data Sourcing
Not enough data
8.3
121
Not enough data
8.2
120
Not enough data
8.4
119
Not enough data
8.4
124
Intelligence
Not enough data
8.6
123
Not enough data
7.8
124
Not enough data
7.9
118
7.9
23
Not enough data
Merchandising
8.1
20
Not enough data
7.7
22
Not enough data
8.2
22
Not enough data
7.8
20
Not enough data
7.4
22
Not enough data
Analytics
8.0
22
Not enough data
8.0
22
Not enough data
Administration
7.9
23
Not enough data
8.3
23
Not enough data
8.5
11
Not enough data
Administration
8.3
8
Not enough data
8.3
9
Not enough data
8.2
10
Not enough data
Integrations
8.5
11
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Cart Management
8.3
9
Not enough data
9.3
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Customer Journey MappingHide 6 FeaturesShow 6 Features
Not enough data
8.0
273
Platform Basics
Not enough data
8.0
264
Not enough data
8.2
255
Not enough data
8.6
251
Not enough data
8.2
243
Not enough data
8.3
182
Agentic AI - Customer Journey Mapping
Not enough data
6.7
5
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.4
301
Platform Basics
Not enough data
8.6
273
|
Verified
Not enough data
8.9
274
|
Verified
Platform Data
Not enough data
8.7
281
|
Verified
Not enough data
8.4
264
|
Verified
Not enough data
8.7
275
|
Verified
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.8
271
|
Verified
Not enough data
8.7
270
|
Verified
Not enough data
8.4
265
Agentic AI - Customer Journey Analytics
Not enough data
8.2
12
Not enough data
7.1
11
Not enough data
8.3
12
Not enough data
8.1
12
7.8
384
Not enough data
Headless Commerce
8.0
41
Not enough data
8.4
42
Not enough data
7.9
39
Not enough data
8.6
44
Not enough data
8.6
44
Not enough data
Generative AI
8.3
23
Not enough data
8.1
23
Not enough data
Agentic AI - E-Commerce Platforms
7.1
16
Not enough data
7.6
17
Not enough data
7.3
15
Not enough data
7.7
16
Not enough data
7.1
16
Not enough data
7.3
15
Not enough data
Merchandising/Marketing
7.4
236
Not enough data
8.0
270
Not enough data
7.8
328
Not enough data
7.8
344
Not enough data
7.2
306
Not enough data
7.6
308
Not enough data
7.8
321
Not enough data
Product Catalog
8.1
353
Not enough data
8.2
340
Not enough data
7.5
341
Not enough data
7.9
258
Not enough data
Order Process
8.0
345
Not enough data
8.0
336
Not enough data
8.1
324
Not enough data
8.3
328
Not enough data
8.2
338
Not enough data
7.6
306
Not enough data
7.9
307
Not enough data
7.9
183
Not enough data
Multi-Channel Support
7.7
284
Not enough data
7.5
301
Not enough data
7.2
256
Not enough data
7.4
284
Not enough data
7.3
233
Not enough data
7.6
190
Not enough data
7.6
229
Not enough data
Platform
8.0
294
Not enough data
8.3
334
Not enough data
8.1
318
Not enough data
8.1
331
Not enough data
7.1
250
Not enough data
7.9
322
Not enough data
8.1
273
Not enough data
8.4
320
Not enough data
7.6
277
Not enough data
8.0
268
Not enough data
8.2
304
Not enough data
7.8
336
Not enough data
Not enough data
8.7
52
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.2
49
Not enough data
8.9
50
Not enough data
8.4
49
Not enough data
9.1
48
Not enough data
9.1
49
Not enough data
8.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
48
Not enough data
8.8
49
Not enough data
8.2
47
Not enough data
8.6
50
Not enough data
8.8
5
Agentic AI - Personalization
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
141
Analysis
Not enough data
8.4
123
Not enough data
8.9
132
|
Verified
Not enough data
8.2
116
Not enough data
8.4
120
Campaigns
Not enough data
8.3
112
|
Verified
Not enough data
9.1
131
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
122
Not enough data
8.9
125
Engagement
Not enough data
8.3
112
Platform
Not enough data
8.8
122
Not enough data
8.7
112
|
Verified
Not enough data
8.6
106
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
8.5
260
Marketing Operations
Not enough data
8.3
216
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
235
|
Verified
Not enough data
8.9
231
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.7
232
|
Verified
Not enough data
8.5
238
|
Verified
Not enough data
8.4
229
|
Verified
Not enough data
8.6
230
|
Verified
Not enough data
8.3
222
|
Verified
Not enough data
8.0
197
Agentic AI - Marketing Analytics
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Categories
Categories
Shared Categories
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
WebEngage
WebEngage
Adobe Commerce (formerly Magento Commerce) and WebEngage are categorized as E-Commerce Personalization
Reviews
Reviewers' Company Size
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Small-Business(50 or fewer emp.)
59.0%
Mid-Market(51-1000 emp.)
31.6%
Enterprise(> 1000 emp.)
9.3%
WebEngage
WebEngage
Small-Business(50 or fewer emp.)
27.2%
Mid-Market(51-1000 emp.)
55.5%
Enterprise(> 1000 emp.)
17.3%
Reviewers' Industry
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Retail
13.1%
Information Technology and Services
11.2%
Internet
7.6%
Computer Software
7.0%
Consumer Goods
6.3%
Other
54.8%
WebEngage
WebEngage
Financial Services
11.7%
Education Management
11.2%
Marketing and Advertising
7.2%
Information Technology and Services
5.4%
E-Learning
5.4%
Other
59.1%
Alternatives
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce) Alternatives
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Salesforce B2C Commerce
Add Salesforce B2C Commerce
Salesforce B2B Commerce
Salesforce B2B Commerce
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Shopify
Shopify
Add Shopify
WooCommerce
WooCommerce
Add WooCommerce
WebEngage
WebEngage Alternatives
Netcore Customer Engagement Platform
Netcore Customer Engagement...
Add Netcore Customer Engagement Platform
MoEngage
MoEngage
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Insider One
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Braze
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Discussions
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce) Discussions
Why Magento Comes with So many Releases frequently?
2 Comments
Deborishi G.
DG
Hi, This is because of the massive number of features that platform offers. Continuous improvement is one of the major factors for this platform being a...Read more
What is Adobe Commerce (formerly Magento Commerce) used for?
2 Comments
Pankaj S.
PS
Adobe Commerce (formerly Magento Commerce) is an eCommerce platform used to build and manage online stores. It allows businesses to customize their stores,...Read more
Much better mobile compatibility is needed. Or a lite version mobile native app could be a better
1 Comment
Verified User
G2
Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying.Read more
WebEngage
WebEngage Discussions
Can we get a detailed day to day report of a journey?
2 Comments
How can I keep track my mobile app activities like uninstalling it
1 Comment
What are the unique journeys have you executed which resulted
1 Comment
Vicky J.
VJ
Hi Atul, Here are a few examples of unique journeys executed on the WebEngage dashboard that drove significant results for some clients : Targeted,...Read more