Compare Adobe Commerce (formerly Magento Commerce) and WebEngage 
Featured Products
At a Glance
Market Segments
Small-Business (59.0% of reviews)
Mid-Market (55.5% of reviews)
Entry-Level Pricing
Contact Us
Talk To Us Up To 10K Monthly Active Users (MAU)
Adobe Commerce (formerly Magento Commerce)
Star Rating
(576)4.0 out of 5
Market Segments
Small-Business (59.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)WebEngage
Star Rating
(744)4.5 out of 5
Market Segments
Mid-Market (55.5% of reviews)
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WebEngage excels in user experience, with many praising its intuitive interface and ease of use. Users highlight features like the omnichannel capabilities and journey workflows, which help automate communication and nurture leads effectively.
- Users say Adobe Commerce stands out for its flexibility and scalability, particularly for businesses with complex catalogs and multi-store setups. Reviewers appreciate its customization options, which allow for tailored solutions that fit specific brand needs, enhancing overall functionality.
- According to verified reviews, WebEngage has a quicker implementation process, making it easier for new users to get started. Many users mention that the platform's features are accessible even for those who are not tech-savvy, which can significantly reduce the learning curve.
- Reviewers mention that while Adobe Commerce offers extensive customization, the initial setup can be challenging. Some users have noted that it requires a deeper technical understanding to fully leverage its capabilities, which may be a barrier for smaller businesses.
- G2 reviewers highlight WebEngage's strong support quality, with many users expressing satisfaction with the assistance they receive. The platform's customer event mapping and multi-channel targeting features are particularly noted for their effectiveness in reaching customers through various touchpoints.
- Users report that Adobe Commerce, while powerful, can sometimes feel overwhelming due to its vast array of features. However, those who invest the time to learn the system often find it rewarding, as it allows for deep integration with existing ERP and CRM systems, streamlining operations significantly.
Pricing
Entry-Level Pricing
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce Pro
Contact Us
The all-in-one package for merchants of any size or business model.
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure
WebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
For businesses with up to 10k Monthly Active Users (MAU)
This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support.
If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you!
- Basic analytics
- Basic segmentation
- Engage across all channels
Free Trial
Adobe Commerce (formerly Magento Commerce)
No trial information availableWebEngage
No trial information availableRatings
Meets Requirements
8.4
467
8.5
627
Ease of Use
7.2
480
8.8
631
Ease of Setup
6.4
308
8.3
404
Ease of Admin
7.4
284
8.7
265
Quality of Support
7.1
414
8.6
619
Has the product been a good partner in doing business?
7.5
261
8.8
265
Product Direction (% positive)
7.1
457
9.6
604
Features by Category
Email Marketing
Not enough data
8.7
340
|
Verified
Not enough data
8.8
331
|
Verified
Not enough data
8.6
328
|
Verified
Not enough data
8.5
304
|
Verified
Online Marketing
Not enough data
8.1
258
Not enough data
8.3
308
|
Verified
Not enough data
8.6
308
|
Verified
Not enough data
8.3
306
|
Verified
Not enough data
Feature Not Available
Lead Management
Not enough data
8.3
296
|
Verified
Not enough data
8.4
294
|
Verified
Not enough data
8.7
325
|
Verified
Not enough data
8.2
270
|
Verified
Not enough data
8.5
281
|
Verified
Not enough data
8.6
299
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.4
279
|
Verified
Campaign Management
Not enough data
8.4
296
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
7.8
240
Not enough data
Feature Not Available
Not enough data
7.7
245
Not enough data
7.7
243
Reporting & Analytics
Not enough data
8.4
332
|
Verified
Not enough data
8.4
321
|
Verified
Not enough data
8.0
305
|
Verified
Not enough data
8.0
300
|
Verified
Not enough data
7.5
240
Platform
Not enough data
8.5
301
|
Verified
Not enough data
8.6
292
|
Verified
Not enough data
8.9
300
|
Verified
Not enough data
8.1
255
|
Verified
Not enough data
8.2
270
|
Verified
Not enough data
8.6
289
|
Verified
Not enough data
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
8.1
19
Not enough data
8.4
18
Not enough data
8.2
17
Not enough data
8.4
17
Not enough data
8.5
18
Not enough data
8.4
18
Integration
Not enough data
8.5
302
|
Verified
Not enough data
8.5
306
|
Verified
Not enough data
8.2
278
|
Verified
Administration
Not enough data
8.6
178
Not enough data
8.1
175
Not enough data
8.2
165
Not enough data
8.7
180
Not enough data
7.9
153
Not enough data
8.4
173
Integrations
Not enough data
8.4
155
Not enough data
8.6
160
Not enough data
8.6
166
Not enough data
8.1
142
Platform
Not enough data
8.3
140
Not enough data
8.3
143
Not enough data
8.2
141
Not enough data
8.3
157
Not enough data
8.2
143
Not enough data
8.5
159
Not enough data
8.3
147
Not enough data
8.5
163
Visitor Behavior
8.5
11
8.4
130
|
Verified
8.2
11
8.7
133
|
Verified
7.4
11
7.9
123
|
Verified
Templates
7.9
11
8.2
120
|
Verified
8.3
11
8.6
126
|
Verified
8.2
11
8.5
128
|
Verified
Personalization
7.9
11
8.3
128
|
Verified
7.7
10
8.2
133
|
Verified
7.5
10
8.6
131
|
Verified
7.3
10
Feature Not Available
7.6
9
8.5
127
|
Verified
7.3
10
8.3
121
|
Verified
6.5
9
8.7
125
|
Verified
7.0
10
8.8
130
|
Verified
Multichannel
7.7
10
8.7
126
7.7
10
8.8
127
|
Verified
7.2
9
8.5
128
|
Verified
Administration
6.8
10
8.9
127
|
Verified
6.7
10
8.5
129
|
Verified
6.7
10
8.7
128
|
Verified
7.6
9
8.6
128
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
8.7
257
Not enough data
9.0
259
Not enough data
8.8
261
Not enough data
8.8
267
Not enough data
8.9
259
Analytics
Not enough data
8.5
272
Not enough data
8.4
256
Optimization
Not enough data
8.6
235
Not enough data
8.9
263
Not enough data
8.3
239
Not enough data
8.4
231
Agentic AI - Push Notification
Not enough data
7.6
11
Not enough data
7.3
11
Not enough data
7.3
11
Text Messaging
Not enough data
8.8
224
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
211
|
Verified
Not enough data
8.0
180
Not enough data
8.5
213
|
Verified
Not enough data
7.5
163
Not enough data
8.9
204
|
Verified
Not enough data
8.8
200
|
Verified
SMS Platform
Not enough data
8.3
224
|
Verified
Not enough data
8.8
225
|
Verified
Not enough data
7.9
151
Not enough data
Feature Not Available
Not enough data
7.9
171
Not enough data
8.7
205
|
Verified
Agentic AI - SMS Marketing
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.3
8
Data Sourcing
Not enough data
8.3
121
Not enough data
8.2
120
Not enough data
8.4
119
Not enough data
8.4
124
Intelligence
Not enough data
8.6
123
Not enough data
7.8
124
Not enough data
7.9
118
Merchandising
8.1
20
Not enough data
7.7
22
Not enough data
8.2
22
Not enough data
7.8
20
Not enough data
7.4
22
Not enough data
Analytics
8.0
22
Not enough data
8.0
22
Not enough data
Administration
7.9
23
Not enough data
8.3
23
Not enough data
Administration
8.3
8
Not enough data
8.3
9
Not enough data
8.2
10
Not enough data
Integrations
8.5
11
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Cart Management
8.3
9
Not enough data
9.3
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Platform Basics
Not enough data
8.0
264
Not enough data
8.2
255
Not enough data
8.6
251
Not enough data
8.2
243
Not enough data
8.3
182
Agentic AI - Customer Journey Mapping
Not enough data
6.7
5
Platform Basics
Not enough data
8.6
273
|
Verified
Not enough data
8.9
274
|
Verified
Platform Data
Not enough data
8.7
281
|
Verified
Not enough data
8.4
264
|
Verified
Not enough data
8.7
275
|
Verified
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.8
271
|
Verified
Not enough data
8.7
270
|
Verified
Not enough data
8.4
265
Agentic AI - Customer Journey Analytics
Not enough data
8.2
12
Not enough data
7.1
11
Not enough data
8.3
12
Not enough data
8.1
12
Headless Commerce
8.0
41
Not enough data
8.4
42
Not enough data
7.9
39
Not enough data
8.6
44
Not enough data
8.6
44
Not enough data
Generative AI
8.3
23
Not enough data
8.1
23
Not enough data
Agentic AI - E-Commerce Platforms
7.1
16
Not enough data
7.6
17
Not enough data
7.3
15
Not enough data
7.7
16
Not enough data
7.1
16
Not enough data
7.3
15
Not enough data
Merchandising/Marketing
7.4
236
Not enough data
8.0
270
Not enough data
7.8
328
Not enough data
7.8
344
Not enough data
7.2
306
Not enough data
7.6
308
Not enough data
7.8
321
Not enough data
Product Catalog
8.1
353
Not enough data
8.2
340
Not enough data
7.5
341
Not enough data
7.9
258
Not enough data
Order Process
8.0
345
Not enough data
8.0
336
Not enough data
8.1
324
Not enough data
8.3
328
Not enough data
8.2
338
Not enough data
7.6
306
Not enough data
7.9
307
Not enough data
7.9
183
Not enough data
Multi-Channel Support
7.7
284
Not enough data
7.5
301
Not enough data
7.2
256
Not enough data
7.4
284
Not enough data
7.3
233
Not enough data
7.6
190
Not enough data
7.6
229
Not enough data
Platform
8.0
294
Not enough data
8.3
334
Not enough data
8.1
318
Not enough data
8.1
331
Not enough data
7.1
250
Not enough data
7.9
322
Not enough data
8.1
273
Not enough data
8.4
320
Not enough data
7.6
277
Not enough data
8.0
268
Not enough data
8.2
304
Not enough data
7.8
336
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.2
49
Not enough data
8.9
50
Not enough data
8.4
49
Not enough data
9.1
48
Not enough data
9.1
49
Not enough data
8.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
48
Not enough data
8.8
49
Not enough data
8.2
47
Not enough data
8.6
50
Agentic AI - Personalization
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.4
123
Not enough data
8.9
132
|
Verified
Not enough data
8.2
116
Not enough data
8.4
120
Campaigns
Not enough data
8.3
112
|
Verified
Not enough data
9.1
131
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
122
Not enough data
8.9
125
Engagement
Not enough data
8.3
112
Platform
Not enough data
8.8
122
Not enough data
8.7
112
|
Verified
Not enough data
8.6
106
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Marketing Operations
Not enough data
8.3
216
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
235
|
Verified
Not enough data
8.9
231
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.7
232
|
Verified
Not enough data
8.5
238
|
Verified
Not enough data
8.4
229
|
Verified
Not enough data
8.6
230
|
Verified
Not enough data
8.3
222
|
Verified
Not enough data
8.0
197
Agentic AI - Marketing Analytics
Not enough data
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Categories
Categories
Shared Categories
Adobe Commerce (formerly Magento Commerce) and WebEngage are categorized as E-Commerce Personalization
Unique Categories
Adobe Commerce (formerly Magento Commerce) is categorized as E-Commerce Platforms, Shopping Cart, E-Merchandising, and AWS Marketplace
Reviews
Reviewers' Company Size
Adobe Commerce (formerly Magento Commerce)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebEngage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.1%
Information Technology and Services
11.2%
Internet
7.6%
Computer Software
7.0%
Consumer Goods
6.3%
Other
54.8%
Financial Services
11.7%
Education Management
11.2%
Marketing and Advertising
7.2%
Information Technology and Services
5.4%
E-Learning
5.4%
Other
59.1%
Alternatives
Discussions
Why Magento Comes with So many Releases frequently?
2 Comments
DG
Hi,
This is because of the massive number of features that platform offers. Continuous improvement is one of the major factors for this platform being a...Read more
What is Adobe Commerce (formerly Magento Commerce) used for?
2 Comments
PS
Adobe Commerce (formerly Magento Commerce) is an eCommerce platform used to build and manage online stores. It allows businesses to customize their stores,...Read more
Much better mobile compatibility is needed. Or a lite version mobile native app could be a better
1 Comment
G2
Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying.Read more
What are the unique journeys have you executed which resulted
1 Comment
VJ
Hi Atul,
Here are a few examples of unique journeys executed on the WebEngage dashboard that drove significant results for some clients :
Targeted,...Read more
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