Users report that Ecwid excels in ease of use, with a score of 9.4, making it particularly appealing for small businesses looking for a straightforward setup. In contrast, Adobe Commerce has a lower ease of use rating of 7.2, which some reviewers mention can lead to a steeper learning curve.
Reviewers mention that Ecwid's quality of support is highly rated at 9.4, with many users appreciating the responsive customer service. On the other hand, Adobe Commerce's support rating of 7.1 has led some users to express frustration with slower response times.
G2 users highlight Ecwid's strong performance in mobile e-commerce, particularly in mobile templates and multichannel capabilities, which are rated highly. Conversely, Adobe Commerce's mobile e-commerce features are seen as less intuitive, with users noting that the mobile experience could be improved.
Users on G2 report that Ecwid's product recommendations feature scores an impressive 8.7, helping businesses effectively upsell and cross-sell. In contrast, Adobe Commerce's product recommendations are rated lower at 7.8, with some users mentioning that the feature lacks the same level of customization.
Reviewers say that Ecwid's payment gateway integration is rated at 8.9, making it easy for businesses to set up various payment options. Adobe Commerce, while still strong at 8.7, has users mentioning that the integration process can be more complex and time-consuming.
Users report that Ecwid's checkout process is rated 9.0, providing a seamless experience for customers, which is crucial for reducing cart abandonment. Adobe Commerce's checkout process, rated at 8.0, has received feedback indicating that it could benefit from further optimization to enhance user experience.
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Why Magento Comes with So many Releases frequently?
2 Comments
DG
Hi,
This is because of the massive number of features that platform offers. Continuous improvement is one of the major factors for this platform being a...Read more
What is Adobe Commerce (formerly Magento Commerce) used for?
2 Comments
PS
Adobe Commerce (formerly Magento Commerce) is an eCommerce platform used to build and manage online stores. It allows businesses to customize their stores,...Read more
Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?
1 Comment
BL
Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. Read more
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