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# Adobe Commerce (formerly Magento Commerce) vs Dynamics 365 Commerce Comparison - What are their main differences?

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Adobe Commerce (formerly...Dynamics 365 Commerce[+ Add Product](#)

Pricing

**Adobe Commerce (formerly Magento Commerce)**

**Contact Us** · Adobe Commerce Pro

**Dynamics 365 Commerce**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Adobe Commerce (formerly Magento Commerce)**
$$$$$

**Dynamics 365 Commerce**
$$$$$

Average Discount

**Adobe Commerce (formerly Magento Commerce)**
9%

**Dynamics 365 Commerce**
Not enough reviews yet

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See it for free

Time to Implement

**Adobe Commerce (formerly Magento Commerce)**6 months
Based on 100 responses

**Dynamics 365 Commerce** 6 months
Based on 100 responses

Return on Investment

**Adobe Commerce (formerly Magento Commerce)**6 months
Based on 100 responses

**Dynamics 365 Commerce** 6 months
Based on 100 responses

 ![Adobe Commerce (formerly Magento Commerce)](https://images.g2crowd.com/uploads/product/hd_favicon/d05e573f5a86935da5bdf3ce23fd5ac5/adobe-commerce-formerly-magento-commerce.svg "Adobe Commerce (formerly Magento Commerce)")

 ![Dynamics 365 Commerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/dynamics-365-commerce.jpeg "Dynamics 365 Commerce")

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**Pros & Cons**
from reviews

**Adobe Commerce (formerly Magento Commerce)**
[
Features (46)
](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102691&qs=pros-and-cons#reviews)[
Customizability (45)
](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102759&qs=pros-and-cons#reviews)[
Learning Curve (31)
](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103364&qs=pros-and-cons#reviews)[
Developer Dependency (27)
](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103911&qs=pros-and-cons#reviews)

**Dynamics 365 Commerce**
[
Ease of Use (6)
](https://www.g2.com/products/dynamics-365-commerce/reviews?filters%5Bsentiment_snippet%5D=1411155&qs=pros-and-cons#reviews)[
Easy Integration (4)
](https://www.g2.com/products/dynamics-365-commerce/reviews?filters%5Bsentiment_snippet%5D=1411112&qs=pros-and-cons#reviews)[
Expensive (6)
](https://www.g2.com/products/dynamics-365-commerce/reviews?filters%5Bsentiment_snippet%5D=1411083&qs=pros-and-cons#reviews)[
Complex Implementation (3)
](https://www.g2.com/products/dynamics-365-commerce/reviews?filters%5Bsentiment_snippet%5D=1411145&qs=pros-and-cons#reviews)

Integrations

**Adobe Commerce (formerly Magento Commerce)**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-analytics.png "Product Avatar Image")

Adobe Analytics

](https://www.g2.com/products/adobe-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image")

Adobe

](https://www.g2.com/products/adobe-experience-manager/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-journey-optimizer.png "Product Avatar Image")

Adobe Journey Optimizer

](https://www.g2.com/products/adobe-journey-optimizer/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-real-time-cdp.png "Product Avatar Image")

Adobe Real-Time CDP

](https://www.g2.com/products/adobe-real-time-cdp/reviews)[
View all
](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/integrations)

**Dynamics 365 Commerce**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image")

Microsoft Dynamics 365 Sales

](https://www.g2.com/products/dynamics-365-sales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image")

Microsoft Dynamics 365...

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3535f71b2a0f16cb37247f249d1d534c/salesforce-agentforce.jpeg "Product Avatar Image")

Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[
View all
](https://www.g2.com/products/dynamics-365-commerce/integrations)

**Ratings**
from reviews

Meets Requirements

**Adobe Commerce (formerly Magento Commerce)**

**8.4** /10

Based on 494 responses

**Dynamics 365 Commerce**

**8.5** /10

Based on 54 responses

Ease of Use

**Adobe Commerce (formerly Magento Commerce)**

**7.3** /10

Based on 523 responses

**Dynamics 365 Commerce**

**7.7** /10

Based on 57 responses

Ease of Setup

**Adobe Commerce (formerly Magento Commerce)**

**6.5** /10

Based on 347 responses

**Dynamics 365 Commerce**

**8.3** /10

Based on 31 responses

Ease of Admin

**Adobe Commerce (formerly Magento Commerce)**

**7.4** /10

Based on 292 responses

**Dynamics 365 Commerce**

**8.5** /10

Based on 17 responses

Quality of Support

**Adobe Commerce (formerly Magento Commerce)**

**7.2** /10

Based on 443 responses

**Dynamics 365 Commerce**

**8.3** /10

Based on 56 responses

Has the product been a good partner in doing business?

**Adobe Commerce (formerly Magento Commerce)**

**7.6** /10

Based on 269 responses

**Dynamics 365 Commerce**

**7.6** /10

Based on 17 responses

Product Direction (% positive)

**Adobe Commerce (formerly Magento Commerce)**

**7.2** /10

Based on 477 responses

**Dynamics 365 Commerce**

**9.6** /10

Based on 57 responses

**Features**
ratings from reviews

E-Commerce Platforms

**7.8** /10

Based on 427 responses

**7.8** /10

Based on 53 responses

E-Commerce Personalization

**7.6** /10

Based on 12 responses

Not enough data

E-Merchandising

**7.9** /10

Based on 24 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Shopping Cart

**8.5** /10

Based on 11 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
58.4%

Mid-Market(51-1000 emp.)
31.7%

Enterprise(\> 1000 emp.)
9.8%

Small-Business(50 or fewer emp.)
58.4%

Mid-Market(51-1000 emp.)
31.7%

Enterprise(\> 1000 emp.)
9.8%

Small-Business(50 or fewer emp.)
45.8%

Mid-Market(51-1000 emp.)
33.9%

Enterprise(\> 1000 emp.)
20.3%

Small-Business(50 or fewer emp.)
45.8%

Mid-Market(51-1000 emp.)
33.9%

Enterprise(\> 1000 emp.)
20.3%

**Reviewers' Industry**

[![Adobe Commerce (formerly Magento Commerce)](https://images.g2crowd.com/uploads/product/hd_favicon/d05e573f5a86935da5bdf3ce23fd5ac5/adobe-commerce-formerly-magento-commerce.svg "Adobe Commerce (formerly Magento Commerce)")](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
Adobe Commerce (formerly Magento Commerce)

Retail
13.0%

Information Technology and Services
11.8%

Computer Software
7.2%

Internet
7.0%

Consumer Goods
5.8%

Other
55.1%

[![Dynamics 365 Commerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/dynamics-365-commerce.jpeg "Dynamics 365 Commerce")](https://www.g2.com/products/dynamics-365-commerce/reviews)
Dynamics 365 Commerce

Information Technology and Services
11.9%

Retail
11.9%

Accounting
6.8%

Financial Services
5.1%

Food & Beverages
5.1%

Other
59.3%

Alternatives

**Adobe Commerce (formerly Magento Commerce) Alternatives**

 ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")

[
Salesforce B2C Commerce
](/products/salesforce-b2c-commerce/reviews)

 ![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce")

[
Salesforce B2B Commerce
](/products/salesforce-b2b-commerce/reviews)

 ![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify")

[
Shopify
](/products/shopify/reviews)

 ![WooCommerce](https://images.g2crowd.com/uploads/product/hd_favicon/c9dc0ec537e4ff0d05345dda3a3fbefb/woocommerce.svg "WooCommerce")

[
WooCommerce
](/products/woocommerce/reviews)

**Dynamics 365 Commerce Alternatives**

 ![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify")

[
Shopify
](/products/shopify/reviews)

 ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")

[
Salesforce B2C Commerce
](/products/salesforce-b2c-commerce/reviews)

 ![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")

[
BigCommerce
](/products/bigcommerce/reviews)

 ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus")

[
Shopify Plus
](/products/shopify-plus/reviews)

## Adobe Commerce (formerly... vs Dynamics 365 Commerce FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Adobe Commerce (formerly... vs Dynamics 365 Commerce?

Dynamics 365 Commerce stands out for higher reviewer satisfaction on setup and support, while Adobe Commerce (formerly Magento Commerce) is recognized for its customizability and flexibility.

| [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) | [Dynamics 365 Commerce](https://www.g2.com/products/dynamics-365-commerce/reviews) |
| --- | --- |
| 4.0/5 (623 reviews) | 4.3/5 (61 reviews) |
| Small-Business | Small-Business |
| 6.5 | 8.3 |
| 7.2 | 8.3 |
| Customizability (43 all-time mentions) | Ease of Use (6 all-time mentions) |

### How do the pricing models of Adobe Commerce (formerly... and Dynamics 365 Commerce compare?

Dynamics 365 Commerce is rated higher for value, with a stronger Price/Cost satisfaction score than Adobe Commerce (formerly Magento Commerce).

- **Adobe Commerce (formerly Magento Commerce):** In recent reviews, many cite high total cost of ownership and expensive licensing as a trade-off for its flexibility and advanced features.
- **Dynamics 365 Commerce:** Reviewers frequently mention high costs, but also note satisfaction with the value provided by its unified platform and Microsoft ecosystem integration.
- **Switching reasons:** Recent reviewers move to Dynamics 365 Commerce for its unified operations and integration with other Microsoft tools, despite cost concerns.

### What are the best alternatives to Adobe Commerce (formerly... and Dynamics 365 Commerce?

The top 3 alternatives to Adobe Commerce (formerly Magento Commerce) and Dynamics 365 Commerce are Shopify, Salesforce B2C Commerce, and Salesforce B2B Commerce.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) | 4.0/5 (623 reviews) | Small-Business | High total cost, resource-intensive | Customizability (43 all-time mentions) |
| [Dynamics 365 Commerce](https://www.g2.com/products/dynamics-365-commerce/reviews) | 4.3/5 (61 reviews) | Small-Business | High cost, strong value for unified platform | Ease of Use (6 all-time mentions) |
| [Shopify](https://www.g2.com/products/shopify/reviews) | 4.4/5 (5129 reviews) | Small-Business | — | Ease of use and rapid deployment |
| [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5 (593 reviews) | Mid-Market | — | Enterprise-grade scalability |
| [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | 4.4/5 (301 reviews) | Mid-Market | — | B2B-specific features |

### Which E-Commerce Platforms features should I prioritize when comparing Adobe Commerce (formerly... and Dynamics 365 Commerce?

Buyers should prioritize customizability, ease of setup, integrations, support quality, and scalability when comparing Adobe Commerce (formerly Magento Commerce) and Dynamics 365 Commerce.

- **Customizability:** Adobe Commerce (formerly Magento Commerce): 43 all-time mentions; Dynamics 365 Commerce: 1 all-time mention.
- **Ease of Setup:** Adobe Commerce (formerly Magento Commerce): 6.5; Dynamics 365 Commerce: 8.3.
- **Integrations:** Adobe Commerce (formerly Magento Commerce): Frequently cited for integration flexibility; Dynamics 365 Commerce: 4 all-time mentions for easy integration, strong Microsoft ecosystem compatibility.
- **Quality of Support:** Adobe Commerce (formerly Magento Commerce): 7.2; Dynamics 365 Commerce: 8.3.
- **Scalability:** Adobe Commerce (formerly Magento Commerce): Frequently cited in reviews; Dynamics 365 Commerce: 3 all-time mentions.

### What are the pros and cons of Adobe Commerce (formerly... vs Dynamics 365 Commerce?

Adobe Commerce (formerly Magento Commerce) is recognized for its customizability, while Dynamics 365 Commerce is praised for ease of use and integration with the Microsoft ecosystem.

- **Adobe Commerce (formerly Magento Commerce) strengths:** Customizability (43 all-time mentions), advanced customization (42 all-time mentions), AI technology (5 all-time mentions), flexibility, and scalability.
- **Adobe Commerce (formerly Magento Commerce) trade-offs:** Learning curve (30 all-time mentions), developer dependency (27 all-time mentions), complexity (25 all-time mentions), complex coding (19 all-time mentions), user difficulty (15 all-time mentions), high total cost, and resource-intensive setup.
- **Dynamics 365 Commerce strengths:** Ease of use (6 all-time mentions), easy integration (4 all-time mentions), e-commerce services (4 all-time mentions), product management (4 all-time mentions), reliability (3 all-time mentions), scalability (3 all-time mentions), customer support (2 all-time mentions), and deep Microsoft ecosystem integration.
- **Dynamics 365 Commerce trade-offs:** Expensive (6 all-time mentions), complex implementation (3 all-time mentions), learning curve (3 all-time mentions), slow performance (2 all-time mentions), challenges for small businesses (2 all-time mentions), and time-consuming setup.

### Is Adobe Commerce (formerly... or Dynamics 365 Commerce better for small businesses?

Shopify is a stronger fit for small businesses than either Adobe Commerce (formerly Magento Commerce) or Dynamics 365 Commerce, but between the two, Adobe Commerce (formerly Magento Commerce) is more frequently used by small businesses according to reviewer segment data.

- **Adobe Commerce (formerly Magento Commerce):** Largest reviewer segment is Small-Business; reviewers note flexibility and customization but highlight complexity and resource requirements as barriers for smaller teams.
- **Dynamics 365 Commerce:** Largest reviewer segment is Small-Business; reviewers cite high cost and complex implementation as challenges for small businesses, despite ease of use and integration strengths.

### Which E-Commerce Platforms platform has better integrations?

Adobe Commerce (formerly Magento Commerce) is more frequently cited for integration flexibility, while Dynamics 365 Commerce is noted for easy integration with Microsoft tools.

- **Adobe Commerce (formerly Magento Commerce):** Reviewers frequently mention integration flexibility and the ability to connect with ERP, CRM, and payment gateways.
- **Dynamics 365 Commerce:** 4 all-time mentions for easy integration, especially with Microsoft ecosystem tools such as Finance, Supply Chain, and Power Platform.

### How do Adobe Commerce (formerly... and Dynamics 365 Commerce compare on customer support?

Dynamics 365 Commerce scores materially higher on Quality of Support (8.3 vs 7.2), indicating stronger reviewer satisfaction with support experiences.

- **Adobe Commerce (formerly Magento Commerce):** Reviewers describe support as generally helpful but sometimes slow, with several noting the need for more streamlined onboarding and documentation.
- **Dynamics 365 Commerce:** Reviewers consistently praise support responsiveness and integration with Microsoft services, with multiple mentions of helpful onboarding and ongoing assistance.

### Which is easier to implement, Adobe Commerce (formerly... or Dynamics 365 Commerce?

Dynamics 365 Commerce is rated significantly higher for Ease of Setup (8.3 vs 6.5), indicating a smoother implementation experience for most reviewers.

- **Adobe Commerce (formerly Magento Commerce):** Reviewers frequently cite a steep learning curve, complex setup, and the need for technical expertise, especially for advanced customizations and integrations.
- **Dynamics 365 Commerce:** Reviewers highlight straightforward setup, especially for those familiar with Microsoft products, but note that complex implementations can still require skilled consultants and time investment.

### Which product has better Products?

Adobe Commerce (formerly Magento Commerce) is more frequently cited for its Products feature, with higher mention counts and reviewer emphasis on catalog management and customization.

- **Adobe Commerce (formerly Magento Commerce):** Products feature is frequently praised in reviews for robust catalog management, customization, and handling complex product structures.
- **Dynamics 365 Commerce:** Products feature is cited for unified management of online and in-store products, but with fewer all-time mentions and less emphasis on deep customization.