# Adobe Commerce (formerly Magento Commerce) vs Dynamics 365 Commerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Adobe Commerce excels in customization options, with users highlighting its extensive capabilities for product management and advanced catalog features. This flexibility is particularly beneficial for businesses looking to tailor their e-commerce experience to specific needs.
- **Users say** that Dynamics 365 Commerce stands out for its seamless integration with other Microsoft tools, making it a user-friendly choice for those already within the Microsoft ecosystem. Reviewers appreciate how this connectivity simplifies project management and enhances overall operational efficiency.
- **According to verified reviews** , Adobe Commerce offers a robust support system, with many users praising the availability of training resources that help both new and existing employees. This support is seen as a significant advantage for businesses aiming to maximize their use of the platform.
- **Reviewers mention** that Dynamics 365 Commerce provides a unified platform for both in-store and online operations, which is a major plus for businesses looking to streamline their processes. Users appreciate having real-time access to customer information and sales data, which aids in making informed business decisions.
- **G2 reviewers highlight** that while Adobe Commerce has a slightly lower ease of use rating, it compensates with its strong ecosystem of extensions and multi-store functionality. This makes it a powerful option for businesses that require advanced features and scalability.
- **Users report** that Dynamics 365 Commerce has a higher ease of setup and administration, which can be a deciding factor for businesses looking for a quick implementation process. Reviewers note that once accustomed to the platform, it significantly enhances day-to-day management of both online and in-store operations.



| | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 604 | 61 | 
| **Largest Market Segment** | Small-Business (58.1% of reviews) | Small-Business (45.8% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Adobe Commerce (formerly Magento Commerce)

Pros:
- Features (45 reviews)
- Customizability (43 reviews)

Cons:
- Learning Curve (30 reviews)
- Developer Dependency (26 reviews)

### Dynamics 365 Commerce

Pros:
- Ease of Use (6 reviews)
- Easy Integration (4 reviews)

Cons:
- Expensive (6 reviews)
- Complex Implementation (3 reviews)

---
## Ratings Comparison
| Rating | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
  | **Meets Requirements** | 8.4 (477 reviews) | 8.5 (54 reviews) | 
  | **Ease of Use** | 7.3 (497 reviews) | 7.7 (57 reviews) | 
  | **Ease of Setup** | 6.5 (324 reviews) | 8.3 (31 reviews) | 
  | **Ease of Admin** | 7.4 (284 reviews) | 8.5 (17 reviews) | 
  | **Quality of Support** | 7.2 (424 reviews) | 8.3 (56 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.5 (261 reviews) | 7.6 (17 reviews) | 
  | **Product Direction (% positive)** | 7.2 (465 reviews) | 9.6 (57 reviews) | 

---
## Pricing

### Adobe Commerce (formerly Magento Commerce)

#### Entry-Level Pricing

Plan: Adobe Commerce Pro

Price: Contact Us

Description: The all-in-one package for merchants of any size or business model.

Key Features:
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure

[Learn more about Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)

#### Free Trial

No

### Dynamics 365 Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.5/10 | 11 |
| **Dynamics 365 Commerce** | N/A | N/A |

#### Visitor Behavior

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Monitoring** | 8.5 (11 reviews) | Not enough data | 
| **Targeting** | 8.2 (11 reviews) | Not enough data | 
| **Guided Selling** | 7.4 (11 reviews) | Not enough data | 

#### Templates

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Library** | 7.9 (11 reviews) | Not enough data | 
| **Customization** | 8.3 (11 reviews) | Not enough data | 
| **Optimization** | 8.2 (11 reviews) | Not enough data | 

#### Personalization

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Recommendation** | 7.9 (11 reviews) | Not enough data | 
| **Content** | 7.7 (10 reviews) | Not enough data | 
| **Cart Abandonment** | 7.5 (10 reviews) | Not enough data | 
| **Search** | 7.3 (10 reviews) | Not enough data | 
| **Personalization Engine** | 7.6 (9 reviews) | Not enough data | 
| **Product Recommendations** | 7.3 (10 reviews) | Not enough data | 
| **A/B Testing** | 6.5 (9 reviews) | Not enough data | 
| **Personalized Messaging** | 7.0 (10 reviews) | Not enough data | 

#### Multichannel

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Web** | 7.7 (10 reviews) | Not enough data | 
| **Email** | 7.7 (10 reviews) | Not enough data | 
| **Mobile** | 7.2 (9 reviews) | Not enough data | 

#### Administration 

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Marketing Campaigns** | 6.8 (10 reviews) | Not enough data | 
| **Reports & Analytics** | 6.7 (10 reviews) | Not enough data | 
| **User Data** | 6.7 (10 reviews) | Not enough data | 
| **Integrations** | 7.6 (9 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.9/10 | 24 |
| **Dynamics 365 Commerce** | N/A | N/A |

#### Merchandising

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Product Recommendations** | 8.1 (20 reviews) | Not enough data | 
| **Product Search** | 7.7 (22 reviews) | Not enough data | 
| **Product Display** | 8.2 (22 reviews) | Not enough data | 
| **Media File Storage** | 7.8 (20 reviews) | Not enough data | 
| **Web Content Management** | 7.4 (22 reviews) | Not enough data | 

#### Analytics

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Reports & Analytics** | 8.0 (22 reviews) | Not enough data | 
| **Customer Data** | 8.0 (22 reviews) | Not enough data | 

#### Administration

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Integrations** | 7.9 (23 reviews) | Not enough data | 
| **Dashboard** | 8.3 (23 reviews) | Not enough data | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 8.5/10 | 11 |
| **Dynamics 365 Commerce** | N/A | N/A |

#### Administration

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Reporting** | 8.3 (8 reviews) | Not enough data | 
| **Cart Management** | 8.3 (9 reviews) | Not enough data | 
| **Shipping Information Collection** | 8.2 (10 reviews) | Not enough data | 

#### Integrations

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Payment Gateway Integration** | 8.5 (11 reviews) | Not enough data | 
| **E-commerce Platform Integration** | 8.8 (10 reviews) | Not enough data | 
| **Email Integration** | 8.8 (10 reviews) | Not enough data | 

#### Cart Management

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Multi Cart** | 8.3 (9 reviews) | Not enough data | 
| **Products** | 9.3 (9 reviews) | Not enough data | 
| **Templates** | 8.5 (8 reviews) | Not enough data | 
| **Embed** | 8.3 (8 reviews) | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.8/10 | 401 |
| **Dynamics 365 Commerce** | 7.8/10 | 53 |

#### Headless Commerce

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Decoupling** | 8.1 (42 reviews) | 7.4 (33 reviews) | 
| **REST APIs** | 8.4 (42 reviews) | 7.5 (37 reviews) | 
| **Data Orchestration** | 7.9 (39 reviews) | 7.5 (35 reviews) | 
| **Customization** | 8.6 (44 reviews) | 7.9 (38 reviews) | 
| **Extensibility** | 8.6 (45 reviews) | 7.6 (36 reviews) | 

#### Generative AI

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **AI Text Generation** | 8.3 (23 reviews) | 7.0 (16 reviews) | 
| **AI Text Summarization** | 8.1 (23 reviews) | 7.5 (17 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (16 reviews) | 7.5 (6 reviews) | 
| **Cross-system Integration** | 7.8 (18 reviews) | 7.8 (6 reviews) | 
| **Adaptive Learning** | 7.3 (15 reviews) | 7.8 (6 reviews) | 
| **Natural Language Interaction** | 7.8 (17 reviews) | 7.5 (6 reviews) | 
| **Proactive Assistance** | 7.1 (16 reviews) | 6.9 (7 reviews) | 
| **Decision Making** | 7.5 (16 reviews) | 7.1 (7 reviews) | 

#### Merchandising/Marketing

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Storefront Design Tools** | 7.4 (237 reviews) | 8.0 (41 reviews) | 
| **Product Visualization** | 8.0 (271 reviews) | 8.1 (42 reviews) | 
| **Recommendations / Personalization** | 7.8 (332 reviews) | 7.8 (41 reviews) | 
| **Promotions and Discounts** | 7.8 (345 reviews) | 7.3 (41 reviews) | 
| **Shopping Cart Abandonment** | 7.2 (306 reviews) | 7.5 (41 reviews) | 
| **Product Reviews** | 7.6 (308 reviews) | 8.0 (41 reviews) | 
| **SEO** | 7.8 (322 reviews) | 7.6 (38 reviews) | 

#### Product Catalog

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Content Management** | 8.1 (358 reviews) | 7.9 (42 reviews) | 
| **Product Configuration** | 8.2 (341 reviews) | 7.7 (39 reviews) | 
| **Product Search and Filtering** | 7.5 (343 reviews) | 8.1 (41 reviews) | 
| **Intangible Products** | 7.9 (258 reviews) | 7.4 (39 reviews) | 

#### Order Process

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Checkout Process** | 8.0 (346 reviews) | 7.9 (40 reviews) | 
| **Shipping Options** | 8.0 (336 reviews) | 8.0 (39 reviews) | 
| **Tax Display and Processing** | 8.1 (324 reviews) | 7.9 (38 reviews) | 
| **Payment Processing** | 8.3 (329 reviews) | 8.2 (38 reviews) | 
| **Order Management** | 8.2 (342 reviews) | 8.4 (38 reviews) | 
| **Returns / Refunds** | 7.6 (306 reviews) | 7.9 (38 reviews) | 
| **Inventory Management** | 7.9 (307 reviews) | 8.3 (42 reviews) | 
| **Multi-Channel Fulfillment** | 7.9 (183 reviews) | 8.1 (36 reviews) | 

#### Multi-Channel Support

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Omnichannel** | 7.7 (285 reviews) | 8.1 (41 reviews) | 
| **Mobile** | 7.5 (301 reviews) | 8.2 (41 reviews) | 
| **Social Commerce** | 7.2 (256 reviews) | 7.7 (43 reviews) | 
| **Customer Service** | 7.4 (286 reviews) | 8.2 (42 reviews) | 
| **Store Locator** | 7.3 (233 reviews) | 7.7 (39 reviews) | 
| **3rd-Party Store Integration** | 7.6 (190 reviews) | 7.1 (39 reviews) | 
| **B2B** | 7.6 (234 reviews) | 7.7 (41 reviews) | 

#### Platform

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **APIs** | 8.0 (297 reviews) | 7.6 (39 reviews) | 
| **Customization** | 8.3 (345 reviews) | 7.6 (44 reviews) | 
| **Integrations to Add-on Tools** | 8.1 (324 reviews) | 8.0 (39 reviews) | 
| **User Management** | 8.1 (332 reviews) | 7.9 (41 reviews) | 
| **Reporting / Analytics** | 7.1 (251 reviews) | 8.5 (41 reviews) | 
| **Security** | 7.9 (322 reviews) | 8.3 (40 reviews) | 
| **Multi-Site Management** | 8.2 (276 reviews) | 8.2 (37 reviews) | 
| **Admin Access Rights** | 8.4 (320 reviews) | 8.3 (39 reviews) | 
| **Test-to-Product Migration** | 7.6 (277 reviews) | 8.0 (37 reviews) | 
| **Internationalization** | 8.0 (269 reviews) | 7.7 (37 reviews) | 
| **Cross Browser Support** | 8.2 (304 reviews) | 7.6 (36 reviews) | 
| **Performance and Reliability** | 7.8 (343 reviews) | 7.6 (41 reviews) | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **Dynamics 365 Commerce** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to Adobe Commerce (formerly Magento Commerce) (4):** [Shopping Cart Software](https://www.g2.com/categories/shopping-cart), [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace)



---
## Reviewer Demographics

### By Company Size

| Segment | Adobe Commerce (formerly Magento Commerce) | Dynamics 365 Commerce | 
|---|---|---|
| **Small-Business** | 58.1% | 45.8% | 
| **Mid-Market** | 31.7% | 33.9% | 
| **Enterprise** | 10.2% | 20.3% | 

### By Industry

#### Adobe Commerce (formerly Magento Commerce)

- **Retail:** 13.1%
- **Information Technology and Services:** 11.6%
- **Internet:** 7.4%
- **Computer Software:** 7.0%
- **Consumer Goods:** 6.1%
- **Marketing and Advertising:** 5.7%
- **Apparel & Fashion:** 5.0%
- **Health, Wellness and Fitness:** 2.4%
- **Sporting Goods:** 2.4%
- **Luxury Goods & Jewelry:** 2.2%
- **Other:** 37.1%

#### Dynamics 365 Commerce

- **Information Technology and Services:** 11.9%
- **Retail:** 11.9%
- **Accounting:** 6.8%
- **Financial Services:** 5.1%
- **Food & Beverages:** 5.1%
- **Computer Software:** 5.1%
- **Marketing and Advertising:** 5.1%
- **Business Supplies and Equipment:** 3.4%
- **Computer & Network Security:** 3.4%
- **Machinery:** 3.4%
- **Other:** 39.0%

---
## Alternatives

### Alternatives to Adobe Commerce (formerly Magento Commerce)

- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5105 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (869 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)

### Alternatives to Dynamics 365 Commerce

- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5105 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (869 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1875 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4776 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)

---
## Top Discussions

### Adobe Commerce (formerly Magento Commerce)

- Title: [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Adobe Commerce (formerly Magento Commerce) is an eCommerce platform used to build and manage online stores. It allows businesses to customize their stores,..."
- Title: [Why Magento Comes with So many Releases frequently?](https://www.g2.com/discussions/why-magento-comes-with-so-many-releases-frequently) — 2 comments, 1 upvote
  > **Top comment:** "I lost over 150k in an investment trading company ; i was down because the company refused to let me make withdrawals and kept asking for more money…. My..."
- Title: [How can we reach out for better customer support?](https://www.g2.com/discussions/how-can-we-reach-out-for-better-customer-support) — 1 comment, 1 upvote
  > **Top comment:** "Usually I don’t write these kind of reviews but this time I just want to protect people from future scam… because these croocks aren’t going to stop I know..."
- Title: [Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?](https://www.g2.com/discussions/32701-is-there-a-platform-similar-where-i-can-track-my-in-store-purchases-as-well-a-joint-in-store-and-online-store-account) — 1 comment, 1 upvote
  > **Top comment:** "Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. "
- Title: [Much better mobile compatibility is needed. Or a lite version mobile native app could be a better](https://www.g2.com/discussions/much-better-mobile-compatibility-is-needed-or-a-lite-version-mobile-native-app-could-be-a-better) — 1 comment, 1 upvote
  > **Top comment:** "Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying."

### Dynamics 365 Commerce

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adobe-commerce-formerly-magento-commerce-vs-dynamics-365-commerce)