Compare Adobe Commerce (formerly Magento Commerce) and Dynamics 365 Commerce 
Featured Products
At a Glance
Market Segments
Small-Business (59.1% of reviews)
Small-Business (46.6% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Adobe Commerce (formerly Magento Commerce)
Star Rating
(579)4.0 out of 5
Market Segments
Small-Business (59.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)Dynamics 365 Commerce
Star Rating
(60)4.3 out of 5
Market Segments
Small-Business (46.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 CommerceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Adobe Commerce excels in customization capabilities, with users highlighting its flexibility to develop tailored solutions, such as unique pricing algorithms for specific products. This level of customization is particularly beneficial for businesses looking to create a distinct online presence.
- Users say that Dynamics 365 Commerce shines in its ease of use, making it a preferred choice for those who prioritize a straightforward setup process. Reviewers appreciate how it integrates various retail operations, providing a seamless experience across physical and online channels.
- According to verified reviews, Adobe Commerce has a strong reputation for robust e-commerce capabilities, with users praising its ability to handle complex online store requirements. This makes it a solid option for businesses that need a comprehensive e-commerce solution.
- Reviewers mention that Dynamics 365 Commerce offers a unified commerce experience, which is particularly appealing for businesses that operate across multiple sales channels. This integration helps ensure consistency and enhances customer satisfaction.
- G2 reviewers highlight that while Adobe Commerce has a lower score in ease of setup, users still find value in its extensive features, although they note that the initial configuration can be challenging compared to Dynamics 365 Commerce, which is praised for its intuitive onboarding process.
- Users report that Adobe Commerce's quality of support could be improved, as some have expressed concerns about responsiveness. In contrast, Dynamics 365 Commerce receives higher marks for support, with users appreciating the assistance available during implementation and ongoing operations.
Pricing
Entry-Level Pricing
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce Pro
Contact Us
The all-in-one package for merchants of any size or business model.
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure
Dynamics 365 Commerce
No pricing availableFree Trial
Adobe Commerce (formerly Magento Commerce)
No trial information availableDynamics 365 Commerce
No trial information availableRatings
Meets Requirements
8.4
468
8.5
54
Ease of Use
7.2
481
7.8
56
Ease of Setup
6.4
309
8.5
30
Ease of Admin
7.4
284
8.5
17
Quality of Support
7.1
415
8.3
56
Has the product been a good partner in doing business?
7.5
261
7.6
17
Product Direction (% positive)
7.1
458
9.6
57
Features by Category
Visitor Behavior
8.5
11
Not enough data
8.2
11
Not enough data
7.4
11
Not enough data
Templates
7.9
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
Personalization
7.9
11
Not enough data
7.7
10
Not enough data
7.5
10
Not enough data
7.3
10
Not enough data
7.6
9
Not enough data
7.3
10
Not enough data
6.5
9
Not enough data
7.0
10
Not enough data
Multichannel
7.7
10
Not enough data
7.7
10
Not enough data
7.2
9
Not enough data
Administration
6.8
10
Not enough data
6.7
10
Not enough data
6.7
10
Not enough data
7.6
9
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
8.1
20
Not enough data
7.7
22
Not enough data
8.2
22
Not enough data
7.8
20
Not enough data
7.4
22
Not enough data
Analytics
8.0
22
Not enough data
8.0
22
Not enough data
Administration
7.9
23
Not enough data
8.3
23
Not enough data
Administration
8.3
8
Not enough data
8.3
9
Not enough data
8.2
10
Not enough data
Integrations
8.5
11
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Cart Management
8.3
9
Not enough data
9.3
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Headless Commerce
8.0
41
7.4
33
8.4
42
7.5
37
7.9
39
7.5
35
8.6
44
7.9
38
8.6
44
7.6
36
Generative AI
8.3
23
7.0
16
8.1
23
7.5
17
Agentic AI - E-Commerce Platforms
7.1
16
7.5
6
7.6
17
7.8
6
7.3
15
7.8
6
7.8
17
7.5
6
7.1
16
6.9
7
7.5
16
7.1
7
Merchandising/Marketing
7.4
237
8.0
41
8.0
271
8.1
42
7.8
328
7.8
41
7.8
344
7.3
41
7.2
306
7.5
41
7.6
308
8.0
41
7.8
321
7.6
38
Product Catalog
8.1
353
7.9
42
8.2
341
7.7
39
7.5
341
8.1
41
7.9
258
7.4
39
Order Process
8.0
345
8.0
39
8.0
336
8.0
39
8.1
324
7.9
38
8.3
328
8.2
38
8.2
339
8.4
38
7.6
306
7.9
38
7.9
307
8.3
42
7.9
183
8.1
36
Multi-Channel Support
7.7
284
8.1
41
7.5
301
8.2
41
7.2
256
7.7
43
7.4
284
8.2
42
7.3
233
7.7
39
7.6
190
7.1
39
7.6
230
7.7
41
Platform
8.0
294
7.6
39
8.3
334
7.7
43
8.1
318
8.0
39
8.1
331
7.9
41
7.1
250
8.5
41
7.9
322
8.3
40
8.1
273
8.2
37
8.4
320
8.3
39
7.6
277
8.0
37
8.0
268
7.7
37
8.2
304
7.6
36
7.8
336
7.7
40
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Adobe Commerce (formerly Magento Commerce) and Dynamics 365 Commerce are categorized as E-Commerce Platforms
Unique Categories
Adobe Commerce (formerly Magento Commerce) is categorized as Shopping Cart, E-Merchandising, E-Commerce Personalization, and AWS Marketplace
Dynamics 365 Commerce has no unique categories
Reviews
Reviewers' Company Size
Adobe Commerce (formerly Magento Commerce)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynamics 365 Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.1%
Information Technology and Services
11.2%
Internet
7.6%
Computer Software
7.0%
Consumer Goods
6.3%
Other
54.8%
Information Technology and Services
12.1%
Retail
12.1%
Accounting
6.9%
Financial Services
5.2%
Food & Beverages
5.2%
Other
58.6%
Alternatives
Discussions
What is Adobe Commerce (formerly Magento Commerce) used for?
2 Comments
PS
Adobe Commerce (formerly Magento Commerce) is an eCommerce platform used to build and manage online stores. It allows businesses to customize their stores,...Read more
Why Magento Comes with So many Releases frequently?
2 Comments
G2
I lost over 150k in an investment trading company ; i was down because the company refused to let me make withdrawals and kept asking for more money…. My...Read more
How can we reach out for better customer support?
1 Comment
G2
Usually I don’t write these kind of reviews but this time I just want to protect people from future scam… because these croocks aren’t going to stop I know...Read more
Dynamics 365 Commerce has no discussions with answers
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