Introducing G2.ai, the future of software buying.Try now
Compare Adobe Analytics and Heap 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
consumr.ai
Visit Website
At a Glance
Market Segments
Enterprise (43.6% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
No pricing available
Free 10000 Sessions Per Month
Adobe Analytics
Star Rating
(1,124)4.2 out of 5
Market Segments
Enterprise (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Adobe AnalyticsHeap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Adobe Analytics excels in Custom Event Tracking with a score of 8.4, while Heap | by Contentsquare shines even brighter with a score of 8.8, indicating a more robust capability for tracking unique user interactions.
- Reviewers mention that Heap | by Contentsquare offers superior Ease of Setup with a score of 8.5 compared to Adobe Analytics' 6.9, making it a more user-friendly option for teams looking to implement analytics quickly.
- G2 users highlight that Adobe Analytics provides comprehensive Account-Level Analytics with a score of 8.3, but Heap | by Contentsquare outperforms in User-Level Analytics with a score of 8.7, allowing for deeper insights into individual user behavior.
- Users on G2 report that Heap | by Contentsquare's Quality of Support is rated at 8.7, significantly higher than Adobe Analytics' 7.7, suggesting that users may find more responsive and helpful customer service with Heap.
- Reviewers say that Adobe Analytics has a strong focus on Predictive Analytics with a score of 7.3, but Heap | by Contentsquare's emphasis on Real-Time Insights with a score of 8.4 is seen as a more valuable feature for businesses needing immediate data-driven decisions.
- Users report that both platforms perform well in Engagement Metrics, scoring 8.4 for Adobe Analytics and 8.4 for Heap | by Contentsquare, but Heap's additional features in Retention Tracking with a score of 8.0 are noted as particularly beneficial for understanding user loyalty.
Pricing
Entry-Level Pricing
Adobe Analytics
No pricing availableHeap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Adobe Analytics
No trial information availableHeap
Free Trial is available
Ratings
Meets Requirements
8.6
879
8.6
857
Ease of Use
7.5
935
8.1
866
Ease of Setup
7.2
374
8.5
314
Ease of Admin
7.6
279
8.6
317
Quality of Support
7.8
805
8.7
680
Has the product been a good partner in doing business?
8.0
279
8.8
299
Product Direction (% positive)
7.6
840
8.7
795
Features by Category
Metrics
8.6
602
8.6
397
8.4
596
8.4
365
8.4
603
8.3
327
8.4
576
9.0
398
8.4
562
8.8
391
8.1
540
8.0
305
8.1
560
8.1
279
8.5
566
8.7
347
8.2
531
8.7
368
Reporting
8.3
591
8.6
365
8.3
578
8.0
293
8.1
552
8.7
330
8.4
571
8.3
358
8.1
510
8.2
205
8.0
494
8.4
225
8.4
593
8.3
375
Other
8.4
551
8.4
339
8.3
529
8.0
185
8.0
497
7.6
192
8.5
546
8.2
214
8.4
473
8.1
149
8.0
432
8.0
45
8.2
457
7.9
47
Agentic AI - Digital Analytics
8.5
38
Not enough data
8.8
38
Not enough data
8.6
38
Not enough data
8.7
38
Not enough data
Administration
8.1
452
8.4
274
8.2
442
8.6
99
8.4
548
8.6
412
8.4
529
8.7
388
User Identification
8.3
203
8.1
41
8.6
207
8.6
94
8.5
200
8.5
68
Tracking & Reporting
8.7
203
8.6
102
8.4
209
8.4
93
8.4
205
8.1
80
8.7
218
8.1
97
8.5
210
8.2
96
8.5
202
8.4
90
Metrics
8.9
78
8.3
65
8.6
78
7.9
51
Feature Not Available
8.0
56
Feature Not Available
8.2
57
Feature Not Available
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
8.3
301
Not enough data
8.7
359
Not enough data
8.5
328
Not enough data
8.7
352
Not enough data
7.9
106
Not enough data
8.4
224
Not enough data
7.8
93
Not enough data
8.3
255
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audiences
9.1
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
22
Not enough data
Data Analysis
Feature Not Available
Not enough data
9.5
22
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.4
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
Agentic AI - Audience Intelligence Platforms
9.2
20
Not enough data
9.2
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Statistical Tool
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Analysis
9.1
65
Not enough data
8.9
63
Not enough data
Decision Making
Feature Not Available
Not enough data
9.0
64
Not enough data
9.0
65
Not enough data
9.0
62
Not enough data
Generative AI
8.9
37
Not enough data
9.0
37
Not enough data
Metrics
8.9
78
8.3
65
8.6
78
7.9
51
Feature Not Available
8.0
56
Feature Not Available
8.2
57
Feature Not Available
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Adobe Analytics and Heap are categorized as Mobile App Analytics and Digital Analytics
Unique Categories
Adobe Analytics is categorized as Predictive Analytics and Audience Intelligence Platforms
Heap is categorized as E-Commerce Analytics, Product Analytics, Session Replay, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Adobe Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Information Technology and Services
7.9%
Financial Services
5.6%
Retail
5.3%
Computer Software
5.2%
Other
62.7%
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Discussions
What is Adobe Analytics used for?
2 Comments
KS
Adobe Analytics is used for analysis website performance, user behaviour tracking and real time analytics for the website.Read more
What else are you using adobe analytics for?
1 Comment
TS
Adobe analytics provides data on how our websites are performing, what site visitors do on the page(s), and how our marketing channels are performing. In...Read more
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
