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At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
No pricing available
$3.00 1 User Per Month
Admin By Request
Star Rating
(16)4.8 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Admin By RequestJumpCloud
Star Rating
(3,732)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that JumpCloud excels in its "Multi-OS Support" feature, allowing seamless integration across various operating systems, which is crucial for organizations with diverse environments. In contrast, Admin By Request has received mixed feedback regarding its "BYOD support," with some users mentioning limitations in managing personal devices.
- Reviewers mention that Admin By Request shines in "Approval Workflows," scoring significantly higher than JumpCloud. Users appreciate the intuitive design and efficiency of the approval process, which enhances productivity and reduces bottlenecks in user access management.
- G2 users highlight JumpCloud's "Centralized Management" capabilities, which provide a comprehensive view of user access and policies. However, some users on G2 express that Admin By Request's centralized features, while effective, can be less user-friendly, leading to a steeper learning curve.
- Reviewers say that JumpCloud's "Self-Service Password Administration" feature is highly rated, allowing users to reset their passwords without IT intervention, which improves user satisfaction. In contrast, Admin By Request's password management features are noted to be less robust, with users mentioning a need for more comprehensive options.
- Users report that Admin By Request's "Session Recording" feature is a standout, providing detailed logs of user sessions for security audits. However, JumpCloud's session management capabilities are perceived as lacking in comparison, with users mentioning a desire for more advanced monitoring tools.
- Reviewers mention that JumpCloud's "Multi-Factor Authentication" is highly effective and user-friendly, scoring well in user experience. In contrast, Admin By Request's multi-factor options are seen as adequate but not as versatile, with some users expressing a need for more authentication methods.
Pricing
Entry-Level Pricing
Admin By Request
No pricing availableJumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
Admin By Request
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
9.2
16
8.8
3,053
Ease of Use
9.5
16
9.0
3,084
Ease of Setup
9.2
14
8.8
2,844
Ease of Admin
9.4
15
9.0
2,665
Quality of Support
9.2
12
8.8
2,785
Has the product been a good partner in doing business?
9.9
15
9.0
2,529
Product Direction (% positive)
10.0
15
9.3
2,957
Features by Category
Authentication Options
Not enough data
9.1
1419
Not enough data
8.9
1368
Not enough data
9.1
1378
Not enough data
9.0
1350
Not enough data
8.9
1271
Not enough data
8.8
1200
Access Control Types
Not enough data
8.9
1294
Not enough data
8.9
1266
Not enough data
8.6
1231
Not enough data
8.4
1051
Not enough data
8.4
1113
Administration
Not enough data
8.8
1155
Not enough data
9.2
1322
Not enough data
9.1
1362
Not enough data
8.7
1324
Not enough data
8.8
1310
Platform
Not enough data
9.1
1306
Not enough data
8.8
1083
Not enough data
9.0
1230
Not enough data
8.5
1056
Not enough data
8.2
1227
Not enough data
8.4
1177
Not enough data
8.5
1119
User on/off Boarding
Not enough data
8.6
632
Not enough data
8.6
729
|
Verified
Not enough data
8.8
794
|
Verified
Not enough data
8.9
748
|
Verified
Not enough data
9.0
730
|
Verified
Not enough data
8.2
570
User Maintenance
Not enough data
8.9
787
|
Verified
Not enough data
8.5
724
|
Verified
Not enough data
8.5
646
|
Verified
Governance
Not enough data
8.0
578
Not enough data
8.3
633
|
Verified
Administration
Not enough data
8.1
747
|
Verified
Not enough data
7.4
576
Not enough data
8.6
756
|
Verified
Not enough data
8.3
621
|
Verified
Authentication type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Implementation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
Not enough data
8.8
1340
Not enough data
8.9
1312
Not enough data
8.5
1230
Not enough data
8.3
1068
Administration
Not enough data
8.7
1198
Not enough data
8.7
1308
Not enough data
8.4
1109
Not enough data
8.5
1259
Functionality
Not enough data
9.0
1283
Not enough data
9.1
1279
Not enough data
8.9
1238
Scope
Not enough data
Feature Not Available
Not enough data
9.1
360
Security
Not enough data
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
348
Management
Not enough data
9.1
356
Not enough data
8.9
351
Not enough data
8.9
355
Not enough data
8.7
347
Not enough data
8.1
329
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
9.4
12
9.0
578
9.9
13
Feature Not Available
9.3
12
8.8
532
8.9
9
8.8
527
9.4
12
9.2
565
9.3
12
8.8
512
Functionality
8.8
10
9.2
550
9.7
12
9.2
546
7.8
9
8.6
470
Feature Not Available
8.6
436
8.5
11
9.1
535
9.3
10
9.0
528
8.9
9
8.7
488
6.9
7
8.3
81
7.3
8
8.9
473
9.5
11
8.7
441
Monitoring
9.5
11
8.7
515
9.5
11
8.6
534
8.9
9
Feature Not Available
Reporting
9.5
13
8.6
515
9.5
13
8.5
517
Functionality
Not enough data
8.8
904
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1045
Not enough data
9.2
1065
Not enough data
8.7
1023
Not enough data
8.8
995
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
1395
Not enough data
8.4
1199
Not enough data
9.1
1346
Not enough data
9.0
1346
Not enough data
9.2
1380
Not enough data
9.1
1337
Type
Not enough data
8.2
1062
Not enough data
9.0
1359
Reporting
Not enough data
8.4
1249
Not enough data
8.4
1287
Not enough data
8.5
161
Not enough data
8.4
161
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
156
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
160
Not enough data
8.7
158
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
579
Not enough data
8.1
560
Not enough data
8.0
538
Not enough data
8.3
570
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
515
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
556
Not enough data
8.8
548
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
561
Not enough data
8.9
560
Performance
Not enough data
8.5
566
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1066
Operating System
Not enough data
8.9
1118
Not enough data
8.7
1134
Not enough data
8.2
986
Management
Not enough data
8.5
1117
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1054
Security
Not enough data
8.8
1085
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Admin By Request and JumpCloud are categorized as Privileged Access Management (PAM) and Single Sign-On (SSO)
Unique Categories
Admin By Request is categorized as Multi-Factor Authentication (MFA)
Reviews
Reviewers' Company Size
Admin By Request
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Consulting
12.5%
Computer Software
12.5%
Sports
6.3%
Research
6.3%
Other
37.5%
Information Technology and Services
22.5%
Computer Software
12.2%
Financial Services
7.9%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.3%
Alternatives
Discussions
Admin By Request has no discussions with answers
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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