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Compare AddressTwo and Zoho CRM

See this
side-by-side comparison of AddressTwo vs. Zoho CRM
based on preference data from user reviews. AddressTwo rates 4.7/5 stars with 47 reviews. By contrast, Zoho CRM rates 4.0/5 stars with 1,835 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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AddressTwo
AddressTwo
(47)
4.7 out of 5
AddressTwo
Answer a few questions to help the AddressTwo community
Have you used AddressTwo before?
Yes
Zoho CRM
Zoho CRM
(1,835)
4.0 out of 5
Zoho CRM
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Answer a few questions to help the Zoho CRM community
Have you used Zoho CRM before?
Yes
Star Rating
AddressTwo
AddressTwo
Market Segments
AddressTwo
AddressTwo
Small-Business (80.9% of reviews)
Zoho CRM
Zoho CRM
Small-Business (66.8% of reviews)
Entry Level Price
AddressTwo
AddressTwo
14.95 Per Month
Zoho CRM
Zoho CRM
$0 Forever free up to 3 users

AddressTwo vs Zoho CRM

When assessing the two solutions, reviewers found AddressTwo easier to use, set up, and administer. Reviewers also preferred doing business with AddressTwo overall.

  • Reviewers felt that AddressTwo meets the needs of their business better than Zoho CRM.
  • When comparing quality of ongoing product support, reviewers felt that AddressTwo is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of AddressTwo over Zoho CRM.
Categories
Shared Categories
AddressTwo
AddressTwo
Zoho CRM
Zoho CRM
AddressTwo and Zoho CRM are categorized as CRM
Pricing
AddressTwo
AddressTwo Pricing
1 User & 250 Marketing Emails
14.95Per Month
2 Users & 500 Marketing Emails
34.95Per Month
3 Users & 1000 Marketing Emails
$49.95Per Month
5 Users & 5000 Marketing Emails
$59.95Per Month
Enterprise Marketing Edition - Prices Starting at:
$149.95 Per Month
Free Trial
Zoho CRM
Zoho CRM Pricing
Free Edition
$0Forever free up to 3 users
Standard
$12Per month/per user
Professional
$20Per month/per user
Enterprise
$35Per month/per user
Ultimate
$45Per month/per user
Free Trial
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Ratings
Meets Requirements
AddressTwo
AddressTwo
9.0
Responses: 43
Zoho CRM
Zoho CRM
8.2
Responses: 1595
Ease of Use
AddressTwo
AddressTwo
9.1
Responses: 44
Zoho CRM
Zoho CRM
8.0
Responses: 1596
Ease of Setup
AddressTwo
AddressTwo
8.8
Responses: 26
Zoho CRM
Zoho CRM
7.6
Responses: 711
Ease of Admin
AddressTwo
AddressTwo
8.8
Responses: 26
Zoho CRM
Zoho CRM
7.8
Responses: 710
Quality of Support
AddressTwo
AddressTwo
9.8
Responses: 43
Zoho CRM
Zoho CRM
7.4
Responses: 1415
Ease of Doing Business With
AddressTwo
AddressTwo
9.6
Responses: 26
Zoho CRM
Zoho CRM
7.8
Responses: 690
Product Direction (% positive)
AddressTwo
AddressTwo
9.2
Responses: 42
Zoho CRM
Zoho CRM
7.5
Responses: 1573
Features
Sales Force Automation
Contact & Account Management
AddressTwo
AddressTwo
9.6
Responses: 9
Verified Feature
Zoho CRM
Zoho CRM
8.4
Responses: 1208
Verified Feature
Partner Relationship Mgmt. (PRM)
AddressTwo
AddressTwo
Feature Not Available
Zoho CRM
Zoho CRM
8.2
Responses: 515
Verified Feature
Opportunity & Pipeline Mgmt.
AddressTwo
AddressTwo
9.4
Responses: 6
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1136
Verified Feature
Task / Activity Management
AddressTwo
AddressTwo
9.6
Responses: 9
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1219
Verified Feature
Territory & Quota Management
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.6
Responses: 830
Verified Feature
Desktop Integration
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
8.1
Responses: 301
Verified Feature
Product & Price List Management
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.8
Responses: 851
Verified Feature
Quote & Order Management
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.8
Responses: 845
Verified Feature
Customer Contract Management
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
8.1
Responses: 945
Verified Feature
Marketing Automation
Email Marketing
AddressTwo
AddressTwo
8.9
Responses: 6
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 949
Verified Feature
Campaign Management
AddressTwo
AddressTwo
8.7
Responses: 5
Verified Feature
Zoho CRM
Zoho CRM
7.7
Responses: 921
Verified Feature
Lead Management
AddressTwo
AddressTwo
9.4
Responses: 6
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 1116
Verified Feature
Marketing ROI Analytics
AddressTwo
AddressTwo
9.3
Responses: 5
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 774
Verified Feature
Customer Support
Case Management
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.9
Responses: 822
Verified Feature
Customer Support Portal
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.7
Responses: 830
Verified Feature
Knowledge Base
AddressTwo
AddressTwo
9.8
Responses: 8
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 855
Verified Feature
Call Center Features
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.6
Responses: 706
Verified Feature
Support Analytics
AddressTwo
AddressTwo
9.8
Responses: 7
Verified Feature
Zoho CRM
Zoho CRM
7.8
Responses: 748
Verified Feature
Reporting & Analytics
Reporting
AddressTwo
AddressTwo
9.2
Responses: 8
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1102
Verified Feature
Dashboards
AddressTwo
AddressTwo
9.6
Responses: 9
Verified Feature
Zoho CRM
Zoho CRM
8.0
Responses: 1155
Verified Feature
Forecasting
AddressTwo
AddressTwo
9.7
Responses: 5
Verified Feature
Zoho CRM
Zoho CRM
7.9
Responses: 681
Verified Feature
Mobile & Social
Social Collaboration Features
AddressTwo
AddressTwo
Feature Not Available
Zoho CRM
Zoho CRM
7.9
Responses: 739
Verified Feature
Social Network Integration
AddressTwo
AddressTwo
Feature Not Available
Zoho CRM
Zoho CRM
7.9
Responses: 742
Verified Feature
Mobile User Support
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.9
Responses: 848
Verified Feature
Platform
Customization
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.9
Responses: 495
Verified Feature
Workflow Capability
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.9
Responses: 478
Verified Feature
User, Role, and Access Management
AddressTwo
AddressTwo
9.8
Responses: 7
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 502
Verified Feature
Internationalization
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.9
Responses: 321
Verified Feature
Sandbox / Test Environments
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.3
Responses: 245
Verified Feature
Document & Content Mgmt.
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.8
Responses: 385
Verified Feature
Performance and Reliability
AddressTwo
AddressTwo
10.0
Responses: 6
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 493
Verified Feature
Output Document Generation
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.8
Responses: 340
Verified Feature
Integration
Data Import & Export Tools
AddressTwo
AddressTwo
9.4
Responses: 6
Verified Feature
Zoho CRM
Zoho CRM
8.2
Responses: 325
Verified Feature
Integration APIs
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.9
Responses: 316
Verified Feature
Breadth of Partner Applications
AddressTwo
AddressTwo
Not enough data available
Zoho CRM
Zoho CRM
7.6
Responses: 292
Verified Feature
Reviewers' Company Size
Reviewers of both AddressTwo and Zoho CRM were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
AddressTwo
AddressTwo
80.9%
Zoho CRM
Zoho CRM
66.8%
Mid-Market
(51-1000 emp.)
AddressTwo
AddressTwo
10.6%
Zoho CRM
Zoho CRM
26.7%
Enterprise
(> 1000 emp.)
AddressTwo
AddressTwo
8.5%
Zoho CRM
Zoho CRM
6.5%
Reviewers' Industry
AddressTwo
AddressTwo Industry
Marketing and Advertising
10.6%
Financial Services
8.5%
Professional Training & Coaching
6.4%
Non-Profit Organization Management
6.4%
Real Estate
4.3%
Other
63.8%
Zoho CRM
Zoho CRM Industry
Information Technology and Services
12.1%
Marketing and Advertising
10.7%
Computer Software
7.9%
Real Estate
4.3%
Financial Services
3.4%
Other
61.6%
Reviews
Most Helpful Favorable Review
AddressTwo
Jen E.
Administrator in Marketing and Advertising

I was struggling with follow up and accountability. Being able to prioritize my to do list and see it right in front me helps hold me accountable, and ensures that I am following up with clients and prospects.

Zoho CRM
Danealle M.
User in Insurance

1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...

Most Helpful Critical Review
AddressTwo
GC
Administrator in Consumer Goods

Nothing about it yet, why does it need to be 40 characters?

Zoho CRM
GR
Administrator in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

Discussions
AddressTwo
AddressTwo Discussions
Monty the Mongoose crying
AddressTwo has no discussions with answers
Zoho CRM
Zoho CRM Discussions
What have you found better than ZOHO
5 comments
JB Floyd U.
JU
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
can we create segmentation in this
3 comments
LV
There are many services in CRM Zoho, you can explore it a bit first, then find part of segmentation, OkayRead more
Where is zoho located?
2 comments
G2
Based in India, with sales offices around the world.Read more
Screenshots
AddressTwo
AddressTwo Screenshots
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