G2 reviewers report that Nutshell excels in user experience, particularly with its intuitive interface and seamless call logging feature. Users appreciate how every conversation is automatically documented, providing clarity in managing client relationships.
Users say that AddressTwo offers a straightforward design that makes it easy to add and organize contacts. Reviewers highlight the well-explained tools and functionalities, which are essential for small businesses looking for simplicity in their CRM.
According to verified reviews, Nutshell's customer support is frequently praised for being responsive and helpful. Users mention that the support team is positive and ready to assist, enhancing the overall experience of using the software.
Reviewers mention that while AddressTwo has a strong support team, with specific praise for team members like Troy, it lacks the volume of recent reviews that Nutshell has, which may indicate a less active user base and potentially slower updates or improvements.
G2 reviewers highlight that Nutshell's implementation process is quick and user-friendly, making it easy for businesses to get started without extensive training. This is a significant advantage for small businesses that need to hit the ground running.
Users report that while AddressTwo scores higher in certain detailed ratings like ease of use and support quality, the overall satisfaction and market presence of Nutshell, reflected in its higher G2 Score, suggest it may be a more reliable choice for businesses looking for a robust CRM solution.
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
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