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At a Glance
Market Segments
Small-Business (60.2% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Addigy
Star Rating
(223)4.5 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AddigyTeamViewer
Star Rating
(3,710)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in remote access capabilities, with a high rating of 9.8, making it a preferred choice for businesses needing reliable remote support. In contrast, Addigy's remote access features received a lower score of 8.8, indicating it may not be as robust for users requiring frequent remote assistance.
- Reviewers mention that TeamViewer's multi-session handling is rated at 9.0, allowing users to manage multiple remote sessions seamlessly. Addigy, however, scored only 8.1 in this area, which may hinder productivity for users who need to juggle several connections at once.
- G2 users highlight TeamViewer's superior session recording feature, rated at 9.0, which is essential for training and compliance purposes. In contrast, Addigy's session recording feature received a disappointing score of 6.9, suggesting it may lack the necessary functionality for users who prioritize this capability.
- Users on G2 report that TeamViewer's file sharing capabilities are rated at 9.1, making it easy to transfer files during remote sessions. Addigy, however, has a lower score of 8.0, which may limit users' ability to share documents efficiently while collaborating remotely.
- Reviewers mention that TeamViewer's unattended remote access feature is rated at 9.1, providing users with the ability to access devices without needing someone on the other end. Addigy's score of 8.6 indicates it may not offer the same level of convenience for users needing unattended support.
- Users say that TeamViewer's device management capabilities are rated at 9.5, showcasing its strength in managing various devices effectively. In comparison, Addigy's device management received a score of 9.0, which, while still strong, may not provide the same comprehensive features that TeamViewer offers.
Pricing
Entry-Level Pricing
Addigy
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Addigy
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.0
181
9.1
2,980
Ease of Use
8.3
183
9.1
3,123
Ease of Setup
8.3
167
9.1
926
Ease of Admin
8.6
171
8.9
677
Quality of Support
9.0
175
8.7
2,558
Has the product been a good partner in doing business?
9.3
164
8.6
634
Product Direction (% positive)
8.8
178
8.7
2,874
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
863
Not enough data
8.5
786
Not enough data
9.1
935
|
Verified
Not enough data
8.8
834
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
809
|
Verified
Not enough data
8.7
792
|
Verified
Application Tools
Not enough data
8.8
870
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.7
807
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
38
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
66
9.2
548
8.1
54
9.1
540
Feature Not Available
8.9
490
8.7
59
9.0
516
8.2
53
8.9
501
8.4
56
9.0
508
Maintenance
8.9
65
9.0
504
Feature Not Available
8.9
470
Communication
8.1
51
9.0
501
Feature Not Available
8.6
446
Feature Not Available
8.7
449
7.7
38
8.8
471
Security
9.4
55
9.0
463
9.5
56
9.0
468
Device Support
8.8
52
8.9
496
6.7
50
9.1
503
6.1
44
9.1
503
Performance
8.7
58
9.0
475
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
9.2
85
8.7
29
Operating System
7.3
94
9.5
31
9.4
110
9.1
29
Feature Not Available
8.8
31
Management
8.7
107
8.8
30
8.4
88
8.5
30
8.6
76
9.0
28
8.4
74
8.5
28
8.8
100
8.8
30
Security
9.2
98
8.7
29
8.8
104
8.9
31
Agentic AI - Mobile Device Management (MDM)
6.9
12
9.2
6
6.9
12
8.9
6
6.5
12
9.4
6
6.5
11
8.9
6
6.8
10
8.3
6
7.2
10
8.6
6
6.5
10
8.3
6
Platform
9.1
54
Not enough data
9.3
73
Not enough data
9.0
75
Not enough data
Operating System
Feature Not Available
Not enough data
9.3
72
Not enough data
Feature Not Available
Not enough data
Security
9.1
76
Not enough data
8.9
63
Not enough data
9.0
67
Not enough data
Management
8.9
72
Not enough data
8.6
51
Not enough data
8.9
45
Not enough data
8.8
43
Not enough data
9.0
68
Not enough data
Agentic AI - Enterprise Mobility Management
6.7
6
Not enough data
5.8
6
Not enough data
6.7
6
Not enough data
5.8
6
Not enough data
5.8
6
Not enough data
6.4
6
Not enough data
5.3
6
Not enough data
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1394
Not enough data
8.7
1305
Not enough data
8.6
1301
Not enough data
8.6
1282
Not enough data
8.7
1319
Not enough data
8.7
1392
Not enough data
8.9
1459
Platform
Not enough data
8.9
1407
Not enough data
8.7
1366
Not enough data
8.7
1331
Not enough data
9.1
1494
Security
Not enough data
8.6
1193
Not enough data
8.8
1339
Not enough data
8.7
1282
Categories
Categories
Shared Categories
Addigy and TeamViewer are categorized as Remote Support and Mobile Device Management (MDM)
Unique Categories
Addigy is categorized as Enterprise Mobility Management
Reviews
Reviewers' Company Size
Addigy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.3%
Computer & Network Security
11.2%
Computer Software
8.7%
Marketing and Advertising
3.4%
Higher Education
3.4%
Other
34.0%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.7%
Discussions
How do I activate root user over Addigy's terminal?
2 Comments
ZB
sudo suRead more
1. How to automate a package that requires full disk access to complete the installation.
2 Comments
ZB
Create a configuration profile granting full disk access using the team identifier Read more
Best way to restart FileVaulted Mac
1 Comment
MA
Use fdesetup authrestart as documented here:
https://derflounder.wordpress.com/2012/09/22/fdesetup-authrestart-filevault-2s-one-time-encryption-bypass-feature/Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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