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Compare Addigy and Splashtop Remote Support 
Featured Products
At a Glance
Market Segments
Small-Business (59.9% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $22.00 1 Concurrent technician seat
Addigy
Star Rating
(225)4.5 out of 5
Market Segments
Small-Business (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AddigySplashtop Remote Support
Star Rating
(236)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- According to verified reviews, Splashtop Remote Support stands out for its user-friendly interface, with many users praising the software for its smooth remote connection and ease of deployment on PCs. Reviewers appreciate the ability to view multiple monitors and share files seamlessly, making it a reliable choice for daily operations.
- G2 reviewers report that Addigy excels in its Mac support, allowing users to add features that other RMM solutions may lack. Users highlight the platform's capability to update both MacOS and third-party software, which is particularly beneficial for organizations heavily reliant on Apple products.
- Users say that Splashtop Remote Support offers a cost-effective solution, with many noting significant savings compared to competitors like LogMeIn Rescue. This affordability, combined with its comprehensive features, makes it an attractive option for small businesses looking to optimize their remote support capabilities.
- Reviewers mention that Addigy provides an easy deployment process, with straightforward guides that simplify setup. This has been particularly appreciated by users who need to establish device and system update policies quickly, ensuring a smooth onboarding experience.
- According to verified reviews, Splashtop Remote Support shines in its ease of use and administration features, with users finding it simple to modify, add, or remove users. This flexibility is crucial for teams that require quick adjustments to their remote support setup.
- G2 reviewers report that while Addigy has strong capabilities in certain areas, it faces challenges in multi-platform support, with some users expressing a desire for better cross-platform functionality. This could be a consideration for organizations that operate in diverse environments.
Pricing
Entry-Level Pricing
Addigy
No pricing availableSplashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
Free Trial
Addigy
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
9.0
182
9.6
195
Ease of Use
8.3
184
9.5
195
Ease of Setup
8.3
168
9.5
166
Ease of Admin
8.6
172
9.4
152
Quality of Support
9.0
176
9.4
157
Has the product been a good partner in doing business?
9.3
165
9.6
146
Product Direction (% positive)
8.8
179
9.4
183
Features by Category
Administration
9.2
66
9.4
67
8.1
54
9.0
62
Feature Not Available
8.6
60
8.7
59
9.3
65
8.2
53
8.7
59
8.4
56
9.1
65
Maintenance
8.9
65
8.8
59
Feature Not Available
7.9
52
Communication
8.1
51
8.7
58
Feature Not Available
5.7
47
Feature Not Available
5.2
45
7.7
38
6.9
49
Security
9.4
55
8.6
57
9.5
56
8.5
56
Device Support
8.8
52
8.7
57
6.7
50
9.1
58
6.1
44
8.8
58
Performance
8.7
58
7.9
51
Generative AI
Not enough data
Feature Not Available
Incident Management
Not enough data
Feature Not Available
Not enough data
6.6
18
Not enough data
6.9
17
Not enough data
8.1
25
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access & Usability
Not enough data
8.8
50
Not enough data
Feature Not Available
Not enough data
7.0
19
Not enough data
7.7
19
Agentic AI - Service Desk
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
9.2
85
Not enough data
Operating System
7.3
94
Not enough data
9.4
110
Not enough data
Feature Not Available
Not enough data
Management
8.8
108
Not enough data
8.4
88
Not enough data
8.6
76
Not enough data
8.4
74
Not enough data
8.8
100
Not enough data
Security
9.2
98
Not enough data
8.8
105
Not enough data
Agentic AI - Mobile Device Management (MDM)
6.9
12
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
6.8
10
Not enough data
7.2
10
Not enough data
6.5
10
Not enough data
Platform
9.1
54
Not enough data
9.3
73
Not enough data
9.0
75
Not enough data
Operating System
Feature Not Available
Not enough data
9.3
72
Not enough data
Feature Not Available
Not enough data
Security
9.1
76
Not enough data
8.9
63
Not enough data
9.0
67
Not enough data
Management
8.9
72
Not enough data
8.6
51
Not enough data
8.9
45
Not enough data
8.8
43
Not enough data
9.0
68
Not enough data
Agentic AI - Enterprise Mobility Management
6.7
6
Not enough data
5.8
6
Not enough data
6.7
6
Not enough data
5.8
6
Not enough data
5.8
6
Not enough data
6.4
6
Not enough data
5.3
6
Not enough data
Categories
Categories
Shared Categories
Addigy and Splashtop Remote Support are categorized as Remote Support
Unique Categories
Addigy is categorized as Enterprise Mobility Management and Mobile Device Management (MDM)
Reviews
Reviewers' Company Size
Addigy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.1%
Computer & Network Security
11.1%
Computer Software
8.7%
Marketing and Advertising
3.4%
Higher Education
3.4%
Other
34.3%
Information Technology and Services
24.0%
Computer Software
7.6%
Computer & Network Security
6.2%
Construction
4.0%
Accounting
3.6%
Other
54.7%
Discussions
How do I activate root user over Addigy's terminal?
2 Comments
ZB
sudo suRead more
1. How to automate a package that requires full disk access to complete the installation.
2 Comments
ZB
Create a configuration profile granting full disk access using the team identifier Read more
Best way to restart FileVaulted Mac
1 Comment
MA
Use fdesetup authrestart as documented here:
https://derflounder.wordpress.com/2012/09/22/fdesetup-authrestart-filevault-2s-one-time-encryption-bypass-feature/Read more
Splashtop Remote Support has no discussions with answers
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