# Addigy vs Iru Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Addigy excels in its **Apple mobile device management capabilities** , with users appreciating features like zero-touch deployment that simplifies the setup of new devices. This flexibility allows for effective management of MacOS updates and third-party software installations, making it a strong choice for businesses heavily invested in Apple products.
- **Users say** Iru stands out for its **user-friendly interface** and **automatic updates** , which streamline the management of applications and compliance. Reviewers highlight the ease of implementing tasks such as WiFi and printer installations, making it particularly appealing for organizations looking for a straightforward solution.
- **According to verified reviews** , Iru's support is frequently praised for being **responsive and knowledgeable** , which enhances the overall user experience. This level of support is crucial for businesses that require quick resolutions to technical issues, giving Iru an edge in customer satisfaction.
- **Reviewers mention** that while Addigy offers powerful features, some users have encountered challenges with **configuration** and **workflow integration**. This can lead to a steeper learning curve for teams that are not as familiar with Apple-centric management tools.
- **G2 reviewers highlight** that Iru's focus on **security features** and compliance is a significant advantage, especially for mid-market companies that prioritize data protection. Users appreciate the robust security measures that help safeguard their device fleet, which is increasingly important in today's digital landscape.
- **Users report** that Addigy's **flexibility** in adding features where other remote management tools fall short is a notable benefit. However, the overall user experience may be impacted by its lower scores in ease of use and setup compared to Iru, which could affect day-to-day operations for some teams.



| | Addigy | Iru | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 225 | 797 | 
| **Largest Market Segment** | Small-Business (59.9% of reviews) | Mid-Market (71.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Addigy

Pros:
- Ease of Use (33 reviews)
- Features (27 reviews)

Cons:
- Missing Features (11 reviews)
- Improvement Needed (9 reviews)

### Iru

Pros:
- Ease of Use (345 reviews)
- Customer Support (254 reviews)

Cons:
- Missing Features (71 reviews)
- Lacking Features (56 reviews)

---
## Ratings Comparison
| Rating | Addigy | Iru | 
|---|---|---|
  | **Meets Requirements** | 9.0 (182 reviews) | 9.2 (701 reviews) | 
  | **Ease of Use** | 8.3 (184 reviews) | 9.4 (719 reviews) | 
  | **Ease of Setup** | 8.3 (168 reviews) | 9.3 (698 reviews) | 
  | **Ease of Admin** | 8.6 (172 reviews) | 9.4 (640 reviews) | 
  | **Quality of Support** | 9.0 (176 reviews) | 9.5 (691 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (165 reviews) | 9.4 (636 reviews) | 
  | **Product Direction (% positive)** | 8.8 (179 reviews) | 9.4 (670 reviews) | 

---
## Pricing

### Addigy

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Iru

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | 8.3/10 | 69 |
| **Iru** | N/A | N/A |

#### Administration

| Feature | Addigy | Iru | 
|---|---|---|
| **Screen Sharing** | 9.3 (66 reviews) | Not enough data | 
| **File Sharing** | 8.1 (54 reviews) | Not enough data | 
| **Session Recording** | Feature Not Available | Not enough data | 
| **Unattended Remote Access** | 8.8 (59 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.2 (53 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.4 (56 reviews) | Not enough data | 

#### Maintenance

| Feature | Addigy | Iru | 
|---|---|---|
| **Remote Reboot** | 8.9 (65 reviews) | Not enough data | 
| **Remote Printing** | Feature Not Available | Not enough data | 

#### Communication 

| Feature | Addigy | Iru | 
|---|---|---|
| **Text Chat** | 8.1 (51 reviews) | Not enough data | 
| **VoIP** | Feature Not Available | Not enough data | 
| **Video Conference Call** | Feature Not Available | Not enough data | 
| **Screen Annotations** | 7.7 (38 reviews) | Not enough data | 

#### Security

| Feature | Addigy | Iru | 
|---|---|---|
| **Data Encryption** | 9.4 (55 reviews) | Not enough data | 
| **Compliance** | 9.5 (56 reviews) | Not enough data | 

#### Device Support

| Feature | Addigy | Iru | 
|---|---|---|
| **Mobile Device Access** | 8.8 (52 reviews) | Not enough data | 
| **Multi-Platform Support** | 6.7 (50 reviews) | Not enough data | 
| **Cross-Platform** | 6.1 (44 reviews) | Not enough data | 

#### Performance

| Feature | Addigy | Iru | 
|---|---|---|
| **Reporting** | 8.7 (58 reviews) | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | N/A | N/A |
| **Iru** | N/A | N/A |

#### Generative AI

| Feature | Addigy | Iru | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | N/A | N/A |
| **Iru** | N/A | N/A |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | Addigy | Iru | 
|---|---|---|
| **Managed Services** | Not enough data | Feature Not Available | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | N/A | N/A |
| **Iru** | N/A | N/A |

#### System Control

| Feature | Addigy | Iru | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Addigy | Iru | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Addigy | Iru | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | 7.9/10 | 130 |
| **Iru** | 8.4/10 | 594 |

#### Platform - Mobile Device Management (MDM)

| Feature | Addigy | Iru | 
|---|---|---|
| **Regulation Compliant** | 9.2 (85 reviews) | 9.4 (509 reviews) | 

#### Operating System

| Feature | Addigy | Iru | 
|---|---|---|
| **Multi-Systems Support** | 7.3 (94 reviews) | 7.1 (481 reviews) | 
| **Apple Support** | 9.4 (110 reviews) | 9.6 (550 reviews) | 
| **Android Support** | Feature Not Available | 2.5 (61 reviews) | 

#### Management

| Feature | Addigy | Iru | 
|---|---|---|
| **Applicatons Management** | 8.8 (108 reviews) | 9.2 (555 reviews) | 
| **Applications Consolidation** | 8.4 (88 reviews) | 8.5 (482 reviews) | 
| **Whitelist** | 8.6 (76 reviews) | 8.7 (446 reviews) | 
| **Blacklist** | 8.4 (74 reviews) | 8.6 (439 reviews) | 
| **Usage Information** | 8.8 (100 reviews) | 8.4 (496 reviews) | 

#### Security

| Feature | Addigy | Iru | 
|---|---|---|
| **Remote Wipe** | 9.2 (98 reviews) | 9.5 (515 reviews) | 
| **Security** | 8.8 (105 reviews) | 9.2 (526 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | Addigy | Iru | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (12 reviews) | 8.5 (8 reviews) | 
| **Multi-step Planning** | 6.9 (12 reviews) | 8.8 (7 reviews) | 
| **Cross-system Integration** | 6.5 (12 reviews) | 8.4 (18 reviews) | 
| **Adaptive Learning** | 6.5 (11 reviews) | 8.6 (7 reviews) | 
| **Natural Language Interaction** | 6.8 (10 reviews) | 8.6 (11 reviews) | 
| **Proactive Assistance** | 7.2 (10 reviews) | 7.8 (10 reviews) | 
| **Decision Making** | 6.5 (10 reviews) | 8.9 (9 reviews) | 

### Enterprise Mobility Management

| Product | Score | Reviews |
|---|---|---|
| **Addigy** | 7.9/10 | 86 |
| **Iru** | 8.6/10 | 145 |

#### Platform

| Feature | Addigy | Iru | 
|---|---|---|
| **Regulation Compliant** | 9.1 (54 reviews) | 9.3 (132 reviews) | 
| **Device Enrollment** | 9.4 (73 reviews) | 9.5 (144 reviews) | 
| **Device Configuration** | 9.0 (75 reviews) | 9.6 (142 reviews) | 

#### Operating System

| Feature | Addigy | Iru | 
|---|---|---|
| **Multiple Mobile Operating System Support** | Feature Not Available | 8.1 (122 reviews) | 
| **Apple Support** | 9.3 (72 reviews) | 9.7 (140 reviews) | 
| **Android Support** | Feature Not Available | 3.0 (28 reviews) | 

#### Security

| Feature | Addigy | Iru | 
|---|---|---|
| **Device Management** | 9.1 (76 reviews) | 9.6 (142 reviews) | 
| **Custom Alerts** | 8.9 (63 reviews) | 8.7 (135 reviews) | 
| **Security** | 9.0 (67 reviews) | 9.3 (139 reviews) | 

#### Management

| Feature | Addigy | Iru | 
|---|---|---|
| **Applicatons Management** | 8.9 (72 reviews) | 9.4 (136 reviews) | 
| **Applications Consolidation** | 8.6 (51 reviews) | 8.8 (120 reviews) | 
| **Whitelist** | 8.9 (45 reviews) | 8.7 (113 reviews) | 
| **Blacklist** | 8.8 (43 reviews) | 8.6 (112 reviews) | 
| **Usage Information** | 9.0 (68 reviews) | 8.7 (127 reviews) | 

#### Agentic AI - Enterprise Mobility Management

| Feature | Addigy | Iru | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 5.8 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 5.8 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | 
| **Decision Making** | 5.3 (6 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)

**Unique to Addigy (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to Iru (2):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Addigy | Iru | 
|---|---|---|
| **Small-Business** | 59.9% | 22.9% | 
| **Mid-Market** | 35.3% | 71.6% | 
| **Enterprise** | 4.8% | 5.4% | 

### By Industry

#### Addigy

- **Information Technology and Services:** 39.1%
- **Computer & Network Security:** 11.1%
- **Computer Software:** 8.7%
- **Higher Education:** 3.4%
- **Marketing and Advertising:** 3.4%
- **Computer Networking:** 2.4%
- **Airlines/Aviation:** 1.9%
- **Education Management:** 1.9%
- **Financial Services:** 1.9%
- **Hospitality:** 1.9%
- **Other:** 24.2%

#### Iru

- **Computer Software:** 19.4%
- **Information Technology and Services:** 13.9%
- **Financial Services:** 10.1%
- **Marketing and Advertising:** 4.7%
- **Hospital & Health Care:** 3.2%
- **Computer & Network Security:** 3.1%
- **Non-Profit Organization Management:** 2.6%
- **Biotechnology:** 2.1%
- **Construction:** 1.8%
- **Health, Wellness and Fitness:** 1.7%
- **Other:** 37.4%

---
## Alternatives

### Alternatives to Addigy

- [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2125 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (381 reviews)
- [Mosyle](https://www.g2.com/products/mosyle/reviews) — 4.6/5 stars (54 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3967 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews)

### Alternatives to Iru

- [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2125 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (381 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3967 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) — 4.5/5 stars (258 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews)
- [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (406 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (408 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)

---
## Top Discussions

### Addigy

- Title: [1. How to automate a package that requires full disk access to complete the installation.](https://www.g2.com/discussions/24124-1-how-to-automate-a-package-that-requires-full-disk-access-to-complete-the-installation) — 2 comments, 1 upvote
  > **Top comment:** "Hi Norman!

It's Giancarlo from Addigy Support; I'd like to help you answer how to properly install BitDefender in as seamless a way as possible for your..."
- Title: [How do I activate root user over Addigy's terminal?](https://www.g2.com/discussions/how-do-i-activate-root-user-over-addigy-s-terminal) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [How will Addigy better improve on timely updates of none Apple software?](https://www.g2.com/discussions/how-will-addigy-better-improve-on-timely-updates-of-none-apple-software) — 1 comment, 1 upvote
  > **Top comment:** "Addigy already contains a fair degree of content for updating. For example all the Microsoft Office updates are already there to simply deploy. Updates for..."
- Title: [Best way to restart FileVaulted Mac](https://www.g2.com/discussions/best-way-to-restart-filevaulted-mac) — 1 comment, 1 upvote
  > **Top comment:** "Use fdesetup authrestart as documented here:
https://derflounder.wordpress.com/2012/09/22/fdesetup-authrestart-filevault-2s-one-time-encryption-bypass-feature/"

### Iru

- Title: [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) — 6 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [Why Kandji?](https://www.g2.com/discussions/why-kandji) — 4 comments, 1 upvote
  > **Top comment:** "We have decided to use Kandji after a successful trial. Trying is believing."
- Title: [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) — 2 comments, 1 upvote
  > **Top comment:** "Kandji is mdm for MacOS, iPadOS and iOS."
- Title: [How do Kandji users make use Extension attributes like within JAMF?](https://www.g2.com/discussions/how-do-kandji-users-make-use-extension-attributes-like-within-jamf) — 1 comment, 2 upvotes
  > **Top comment:** "There are two common reasons to use an EA: (1) to collect custom details about a device, or (2) to use as criteria for a smart group. To address the first..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/addigy-vs-iru)