# AdaptiveGRC vs ServiceNow Governance, Risk, and Compliance (GRC) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AdaptiveGRC excels in **ease of use** , with users highlighting its intuitive interface that simplifies the management of extensive surveys and audits. This user-friendly design supports better and faster implementation of audits across different organizational units.
- **Users say** that ServiceNow Governance, Risk, and Compliance (GRC) shines in its **comprehensive consolidation** capabilities. Reviewers appreciate how it integrates policies, controls, risk assessments, audits, and incidents into a single platform, providing real-time visibility and making compliance tracking straightforward.
- **According to verified reviews** , AdaptiveGRC is praised for its **standardization of audit processes** , which helps organizations streamline their audit implementations. Users have noted that this feature significantly enhances the efficiency of their auditing practices.
- **Reviewers mention** that while ServiceNow GRC offers a robust platform, some users find it less intuitive compared to AdaptiveGRC, particularly during the **setup phase**. This can lead to a steeper learning curve for new users, as indicated by lower ratings in ease of setup.
- **G2 reviewers highlight** that AdaptiveGRC provides exceptional **customer support** , with users rating it highly for responsiveness and helpfulness. This level of support is crucial for organizations looking to maximize their GRC tool's effectiveness.
- **Users express** that while ServiceNow GRC has a strong market presence, its **user satisfaction ratings** are slightly lower than those of AdaptiveGRC. This suggests that while it may be widely used, there are areas for improvement in user experience and support that could enhance overall satisfaction.



| | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 14 | 108 | 
| **Largest Market Segment** | Enterprise (53.8% of reviews) | Enterprise (62.7% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### AdaptiveGRC

**Not enough data**

### ServiceNow Governance, Risk, and Compliance (GRC)

Pros:
- Automation (5 reviews)
- Compliance Management (5 reviews)

Cons:
- Complex Setup (2 reviews)
- Expensive (2 reviews)

---
## Ratings Comparison
| Rating | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
  | **Meets Requirements** | 9.4 (11 reviews) | 8.6 (38 reviews) | 
  | **Ease of Use** | 8.8 (11 reviews) | 8.0 (76 reviews) | 
  | **Ease of Setup** | 9.3 (7 reviews) | 7.8 (30 reviews) | 
  | **Ease of Admin** | 9.0 (7 reviews) | 7.7 (17 reviews) | 
  | **Quality of Support** | 9.2 (11 reviews) | 8.3 (60 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (7 reviews) | 8.2 (17 reviews) | 
  | **Product Direction (% positive)** | 7.4 (9 reviews) | 9.0 (36 reviews) | 

---
## Pricing

### AdaptiveGRC

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ServiceNow Governance, Risk, and Compliance (GRC)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Data Privacy Management

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Functionality

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Data Subject Access Requests** | Not enough data | Not enough data | 
| **Identity Verification** | Not enough data | Not enough data | 
| **Privacy Impact Assessments** | Not enough data | Not enough data | 
| **Data Mapping - survey-based** | Not enough data | Not enough data | 
| **Data Mapping - automated** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Data Classification** | Not enough data | Not enough data | 
| **De-identification/pseudonymization** | Not enough data | Not enough data | 
| **Breach notification** | Not enough data | Not enough data | 
| **Consent management** | Not enough data | Feature Not Available | 
| **Website tracking scanning** | Not enough data | Feature Not Available | 
| **Data access governance** | Not enough data | Not enough data | 

### Privacy Impact Assessment (PIA)

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Functionality

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Centralized platform** | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | 
| **Reporting and analytics** | Not enough data | Not enough data | 

### Vendor Security and Privacy Assessment

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Functionality

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Customized Vendor Pages** | Not enough data | Not enough data | 
| **Centralized Vendor Catalog** | Not enough data | Not enough data | 
| **Questionnaire Templates** | Not enough data | Not enough data | 
| **User Access Control** | Not enough data | Not enough data | 

#### Risk assessment

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Risk Scoring** | Not enough data | Not enough data | 
| **4th Party Assessments** | Not enough data | Not enough data | 
| **Monitoring And Alerts** | Not enough data | Not enough data | 
| **AI Monitoring** | Not enough data | Not enough data | 

#### Generative AI - Vendor Security and Privacy Assessment

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 

### Business Continuity Management

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Planning

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Program Management** | Not enough data | Not enough data | 
| **Resource Modelling** | Not enough data | Not enough data | 
| **Recovery Plans** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 

#### Execution

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Crisis Management** | Not enough data | Not enough data | 
| **Emergency Notifications** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 

#### Analytics

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Business Impact Analysis** | Not enough data | Not enough data | 
| **Plan Reporting** | Not enough data | Not enough data | 
| **Recovery KPIs** | Not enough data | Not enough data | 

#### Integration

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Integrated Risk Management** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **EMNS** | Not enough data | Not enough data | 

#### Generative AI

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Business Continuity Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Generative AI- Business Continuity Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Automated Plan Generation** | Not enough data | Not enough data | 
| **AI-Generated Post-Incident Reports and Summaries** | Not enough data | Not enough data | 

### Environmental, Social, and Governance (ESG) Reporting

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | 8.1/10 | 10 |

#### Data Collection

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Data Types** | Not enough data | 8.3 (10 reviews) | 
| **Data Sources** | Not enough data | 7.7 (10 reviews) | 
| **Third Party** | Not enough data | Feature Not Available | 

#### Reporting

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Ratings** | Not enough data | 8.3 (10 reviews) | 
| **Investment** | Not enough data | Feature Not Available | 
| **Public** | Not enough data | 8.0 (10 reviews) | 

#### Integration

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Governance, Risk & Compliance** | Not enough data | 8.7 (10 reviews) | 
| **Finance** | Not enough data | 8.5 (9 reviews) | 
| **Environmental, Quality and Safety Management** | Not enough data | 8.5 (10 reviews) | 

#### Risk Management - Environmental, Social, and Governance (ESG) Reporting

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Communications** | Not enough data | 8.1 (6 reviews) | 
| **Risk Identification** | Not enough data | 7.5 (6 reviews) | 
| **Risk Assessment** | Not enough data | 7.8 (6 reviews) | 
| **Strategic Planning** | Not enough data | 8.0 (5 reviews) | 

#### Reporting - Environmental, Social, and Governance (ESG) Reporting

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Benchmarking & Competitive Analysis** | Not enough data | Feature Not Available | 
| **Actionable Insights** | Not enough data | 8.3 (5 reviews) | 
| **AI-Enabled ESG Reporting** | Not enough data | 7.8 (6 reviews) | 
| **Performance Tracking** | Not enough data | 8.3 (6 reviews) | 
| **Compliance Reporting** | Not enough data | Not enough data | 

#### Agentic AI - Environmental, Social, and Governance (ESG) Reporting

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Third Party & Supplier Risk Management

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Risk Assessment

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Scoring** | Not enough data | Not enough data | 
| **AI** | Feature Not Available | Not enough data | 

#### Risk Control

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Reviews** | Not enough data | Not enough data | 
| **Policies** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | 

#### Monitoring

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Vendor Performance** | Feature Not Available | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Oversight** | Not enough data | Not enough data | 

#### Reporting

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Centralized Data** | Not enough data | 7.7 (5 reviews) | 
| **360 View** | Feature Not Available | Not enough data | 

#### Agentic AI - Third Party & Supplier Risk Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Decision Making** | Feature Not Available | Not enough data | 

### Audit Management

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Generative AI

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Workflows - Audit Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Planning & Scheduling** | Not enough data | Not enough data | 

#### Documentation - Audit Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Templates & Forms** | Feature Not Available | Not enough data | 
| **Checklists** | Feature Not Available | Not enough data | 

#### Reporting & Analytics - Audit Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Audit Performance** | Not enough data | Not enough data | 
| **Industry Compliance** | Not enough data | Not enough data | 

### Policy Management

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Generative AI

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Platform AI Features - Policy Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Reports** | Not enough data | Feature Not Available | 
| **Workflow Management** | Not enough data | Feature Not Available | 

### Regulatory Change Management

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Generative AI

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Regulatory Change Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Cross-system Integration** | Feature Not Available | Not enough data | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Operational Risk Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Operational Risk Methodology** | Not enough data | Not enough data | 
| **Operational Risk Classification** | Not enough data | Not enough data | 
| **Operational Risk Identification** | Not enough data | Not enough data | 

#### Business Resilience

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Business Continuity** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Tasks** | Feature Not Available | Not enough data | 

### Security Compliance

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | N/A | N/A |

#### Generative AI - Security Compliance

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Predictive Risk** | Not enough data | Not enough data | 
| **Automated Documentation** | Not enough data | Not enough data | 

### Enterprise Risk Management (ERM)

| Product | Score | Reviews |
|---|---|---|
| **AdaptiveGRC** | N/A | N/A |
| **ServiceNow Governance, Risk, and Compliance (GRC)** | 8.7/10 | 40 |

#### Risk Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Risk Identification** | Not enough data | 9.4 (11 reviews) | 
| **Risk Classification** | Not enough data | Not enough data | 
| **Risk Methodology** | Not enough data | 8.1 (6 reviews) | 
| **Goals Monitoring** | Not enough data | 9.0 (5 reviews) | 

#### Business Continuity Management

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Recovery Plans** | Not enough data | Not enough data | 
| **Procedure Templates** | Feature Not Available | 7.7 (5 reviews) | 
| **Crisis Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Integration** | Not enough data | 8.8 (11 reviews) | 
| **Security & Privacy** | Not enough data | 9.6 (14 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Flexibility** | Not enough data | 7.9 (21 reviews) | 

#### Services

| Feature | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Implementation** | Not enough data | 8.9 (6 reviews) | 
| **Training & Learning** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Professional Services** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Regulatory Change Management Software](https://www.g2.com/categories/regulatory-change-management), [Audit Management Software](https://www.g2.com/categories/audit-management), [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management), [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm)


**Unique to ServiceNow Governance, Risk, and Compliance (GRC) (7):** [Environmental, Social, and Governance (ESG) Reporting Software](https://www.g2.com/categories/environmental-social-and-governance-esg-reporting), [Security Compliance Software](https://www.g2.com/categories/security-compliance), [Vendor Security and Privacy Assessment Software](https://www.g2.com/categories/vendor-security-and-privacy-assessment), [Policy Management Software](https://www.g2.com/categories/policy-management), [Business Continuity Management Software](https://www.g2.com/categories/business-continuity-management-software), [Data Privacy Management Software](https://www.g2.com/categories/data-privacy-management), [Privacy Impact Assessment (PIA) Software](https://www.g2.com/categories/privacy-impact-assessment-pia)


---
## Reviewer Demographics

### By Company Size

| Segment | AdaptiveGRC | ServiceNow Governance, Risk, and Compliance (GRC) | 
|---|---|---|
| **Small-Business** | 23.1% | 13.3% | 
| **Mid-Market** | 23.1% | 24.0% | 
| **Enterprise** | 53.8% | 62.7% | 

### By Industry

#### AdaptiveGRC

- **Banking:** 23.1%
- **Insurance:** 15.4%
- **Information Technology and Services:** 15.4%
- **Financial Services:** 15.4%
- **Computer & Network Security:** 15.4%
- **Pharmaceuticals:** 7.7%
- **Government Administration:** 7.7%

#### ServiceNow Governance, Risk, and Compliance (GRC)

- **Retail:** 9.5%
- **Insurance:** 9.5%
- **Banking:** 9.5%
- **Financial Services:** 7.9%
- **Information Technology and Services:** 6.3%
- **Consulting:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Government Administration:** 3.2%
- **Computer Software:** 3.2%
- **Pharmaceuticals:** 3.2%
- **Other:** 38.1%

---
## Alternatives

### Alternatives to AdaptiveGRC

- [Optro](https://www.g2.com/products/optro/reviews) — 4.6/5 stars (1604 reviews)
- [TeamMate](https://www.g2.com/products/teammate/reviews) — 4.3/5 stars (583 reviews)
- [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2664 reviews)
- [Workiva](https://www.g2.com/products/workiva-workiva/reviews) — 4.5/5 stars (2148 reviews)
- [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.8/5 stars (1675 reviews)
- [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (810 reviews)
- [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) — 4.3/5 stars (524 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Pirani](https://www.g2.com/products/pirani/reviews) — 4.6/5 stars (351 reviews)
- [FloQast](https://www.g2.com/products/floqast/reviews) — 4.6/5 stars (1411 reviews)

### Alternatives to ServiceNow Governance, Risk, and Compliance (GRC)

- [Optro](https://www.g2.com/products/optro/reviews) — 4.6/5 stars (1604 reviews)
- [Archer](https://www.g2.com/products/archer-technologies-archer/reviews) — 3.6/5 stars (20 reviews)
- [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2664 reviews)
- [IBM OpenPages](https://www.g2.com/products/ibm-openpages/reviews) — 4.2/5 stars (76 reviews)
- [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) — 4.6/5 stars (191 reviews)
- [Workiva](https://www.g2.com/products/workiva-workiva/reviews) — 4.5/5 stars (2148 reviews)
- [SAI360](https://www.g2.com/products/sai360/reviews) — 4.2/5 stars (122 reviews)
- [Diligent One Platform](https://www.g2.com/products/diligent-one-platform/reviews) — 4.3/5 stars (154 reviews)
- [TeamMate](https://www.g2.com/products/teammate/reviews) — 4.3/5 stars (583 reviews)
- [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (810 reviews)

---
## Top Discussions

### AdaptiveGRC

No discussions available for this product.

### ServiceNow Governance, Risk, and Compliance (GRC)

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adaptivegrc-vs-servicenow-governance-risk-and-compliance-grc)