# ACE vs Arena PLM & QMS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Arena PLM & QMS excels in its user-friendly interface, making it accessible for all team members, not just engineers. Users appreciate features like the sorting capability for managing documents, which enhances productivity and organization.
- **Users say** that ACE stands out for its highly configurable workflows and strong community support. Reviewers highlight the ease of tailoring the software to specific business needs, which is particularly beneficial for companies in regulated industries.
- **According to verified reviews** , Arena PLM & QMS has a solid reputation for its collaborative features, allowing multiple users to access and modify information seamlessly. This is a significant advantage for teams that require constant communication and updates.
- **Reviewers mention** that ACE's implementation process is notably smooth, with many users praising the quick onboarding and regular feature updates. This responsiveness from the development team helps maintain user satisfaction and keeps the software aligned with evolving business needs.
- **G2 reviewers highlight** that while Arena PLM & QMS has a strong overall satisfaction score, it faces challenges in specific areas like mobile access and flexibility compared to ACE, which offers a more robust mobile experience and adaptability to various workflows.
- **Users report** that ACE's customer support is exceptional, with many noting the quick resolution of issues and proactive communication from the support team. This level of service contributes to a more positive user experience, especially for those new to the software.



| | ACE | Arena PLM & QMS | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 29 | 441 | 
| **Largest Market Segment** | Mid-Market (60.7% of reviews) | Mid-Market (58.1% of reviews) | 
| **Entry Level Price** | Contact Us | Contact Us | 

---
## Top Pros & Cons

### ACE

Pros:
- Business Growth (1 reviews)
- Customer Support (1 reviews)


### Arena PLM & QMS

Pros:
- Ease of Use (35 reviews)
- Document Management (17 reviews)

Cons:
- Feature Limitations (10 reviews)
- Missing Features (10 reviews)

---
## Ratings Comparison
| Rating | ACE | Arena PLM & QMS | 
|---|---|---|
  | **Meets Requirements** | 9.2 (17 reviews) | 8.6 (390 reviews) | 
  | **Ease of Use** | 9.6 (18 reviews) | 8.1 (397 reviews) | 
  | **Ease of Setup** | 7.8 (13 reviews) | 8.1 (197 reviews) | 
  | **Ease of Admin** | 8.1 (14 reviews) | 8.4 (138 reviews) | 
  | **Quality of Support** | 9.2 (22 reviews) | 8.5 (327 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (14 reviews) | 8.8 (138 reviews) | 
  | **Product Direction (% positive)** | 7.1 (20 reviews) | 8.5 (387 reviews) | 

---
## Pricing

### ACE

#### Entry-Level Pricing

Plan: ACE® Custom Pricing

Price: Contact Us

Description: Pricing will differ based on your company and the amount of users. 

Key Features:
- Office 365 Integration
- Inspection Management
- Quality Management

[Learn more about ACE](https://www.g2.com/products/psc-software-ace/reviews)

#### Free Trial

Yes

### Arena PLM & QMS

#### Entry-Level Pricing

Plan: Arena PLM Launch

Price: Contact Us

Description: *additional fees apply

Key Features:
- BOM Management
- Document Management
- Change Management

[Browse all 7 editions](https://www.g2.com/products/arena-plm-qms/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Pharma and Biotech

| Product | Score | Reviews |
|---|---|---|
| **ACE** | 9.7/10 | 8 |
| **Arena PLM & QMS** | N/A | N/A |

#### Sales

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Account Management** | Feature Not Available | Not enough data | 
| **Sales Coaching** | Feature Not Available | Not enough data | 

#### Operations

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Field Operations Management** | Feature Not Available | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 
| **Multichannel Engagement** | Not enough data | Not enough data | 
| **Task Automation** | Not enough data | Not enough data | 
| **Industry Regulations** | 10.0 (6 reviews) | Not enough data | 

#### Activity Management

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Product-To-Market Management** | Not enough data | Not enough data | 
| **Regulatory Adherence** | Not enough data | Not enough data | 
| **Information Management** | 9.3 (5 reviews) | Not enough data | 
| **Process Automation** | Not enough data | Not enough data | 
| **Sales Management** | Not enough data | Not enough data | 

### Medical QMS

| Product | Score | Reviews |
|---|---|---|
| **ACE** | N/A | N/A |
| **Arena PLM & QMS** | 8.3/10 | 90 |

#### Quality Management

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Design Controls** | Not enough data | 8.3 (79 reviews) | 
| **Audit Management** | Not enough data | 8.3 (72 reviews) | 
| **Supplier Network Management** | Feature Not Available | 7.9 (66 reviews) | 
| **Risk Management** | Not enough data | 8.2 (68 reviews) | 

#### Quality System

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | 8.2 (64 reviews) | 
| **Real-time Collaboration** | Not enough data | 8.0 (65 reviews) | 
| **Document Control** | Not enough data | 8.9 (82 reviews) | 
| **Quality Processes** | Not enough data | 8.7 (78 reviews) | 

### Quality Management (QMS)

| Product | Score | Reviews |
|---|---|---|
| **ACE** | 9.6/10 | 11 |
| **Arena PLM & QMS** | 8.0/10 | 109 |

#### Nonconformance

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Conformance Records** | 9.5 (7 reviews) ✓ Verified | 8.3 (82 reviews) ✓ Verified | 
| **CAPA** | 9.6 (8 reviews) ✓ Verified | 8.3 (80 reviews) ✓ Verified | 
| **Change Management** | 9.6 (8 reviews) ✓ Verified | 8.7 (95 reviews) ✓ Verified | 

#### Quality system

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Document Control** | 9.4 (9 reviews) ✓ Verified | 9.0 (100 reviews) ✓ Verified | 
| **Collaboration** | 9.3 (7 reviews) ✓ Verified | 8.1 (92 reviews) ✓ Verified | 
| **Analytics and Reports** | 9.0 (8 reviews) ✓ Verified | 7.7 (84 reviews) ✓ Verified | 

#### Risk Management

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Assessments** | 9.3 (7 reviews) ✓ Verified | Feature Not Available | 
| **Operational Risk** | 9.7 (5 reviews) ✓ Verified | 7.6 (64 reviews) ✓ Verified | 
| **Supplier Evaluation** | 9.2 (6 reviews) | 7.6 (66 reviews) ✓ Verified | 

#### Inspection Management

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Templates** | 9.8 (7 reviews) ✓ Verified | 7.9 (76 reviews) ✓ Verified | 
| **Workflows** | 9.8 (7 reviews) ✓ Verified | 8.3 (77 reviews) ✓ Verified | 
| **Corrective Actions** | 9.7 (6 reviews) ✓ Verified | 8.2 (75 reviews) ✓ Verified | 

#### Compliance

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Standards & Regulations** | 9.3 (5 reviews) ✓ Verified | 8.2 (72 reviews) ✓ Verified | 
| **Permits** | Not enough data | 7.7 (62 reviews) ✓ Verified | 
| **Certifications** | Not enough data | 7.9 (69 reviews) ✓ Verified | 

#### Platform

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Integration** | Not enough data | 7.8 (72 reviews) ✓ Verified | 
| **Security & Privacy** | 9.7 (6 reviews) ✓ Verified | 8.6 (82 reviews) ✓ Verified | 
| **Mobile Access** | 9.4 (6 reviews) ✓ Verified | 6.9 (74 reviews) ✓ Verified | 
| **Flexibility** | 9.7 (6 reviews) ✓ Verified | 7.9 (84 reviews) ✓ Verified | 

#### Services

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Implementation** | 9.7 (6 reviews) ✓ Verified | 8.0 (80 reviews) ✓ Verified | 
| **Training & Learning** | 9.5 (7 reviews) ✓ Verified | 7.9 (87 reviews) ✓ Verified | 
| **Customer Support** | 9.8 (7 reviews) ✓ Verified | 8.4 (77 reviews) ✓ Verified | 
| **Professional Services** | 10.0 (6 reviews) ✓ Verified | 8.1 (68 reviews) ✓ Verified | 

### Inspection Management

| Product | Score | Reviews |
|---|---|---|
| **ACE** | N/A | N/A |
| **Arena PLM & QMS** | N/A | N/A |

#### Planning

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Checklists** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Procedures** | Not enough data | Not enough data | 

#### Execution

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Sampling** | Not enough data | Not enough data | 
| **Corrective Actions** | Not enough data | Not enough data | 
| **Data Capture** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 
| **Ad-hoc Tasks** | Not enough data | Not enough data | 

#### Analytics

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **KPIs** | Not enough data | Not enough data | 
| **Nonconformace** | Not enough data | Not enough data | 

### Electronic Trial Master File (eTMF)

| Product | Score | Reviews |
|---|---|---|
| **ACE** | N/A | N/A |
| **Arena PLM & QMS** | N/A | N/A |

#### Content Management

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Bulk Upload and Indexing** | Not enough data | Not enough data | 
| **Document Tracking** | Not enough data | Not enough data | 
| **Version Controlling** | Not enough data | Not enough data | 
| **Search Engine** | Not enough data | Not enough data | 
| **File Planning and Milestones** | Not enough data | Not enough data | 
| **Real-Time Authoring and Collaboration** | Not enough data | Not enough data | 
| **Content Workflows** | Not enough data | Not enough data | 

#### Regulatory Compliance

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Dashboards and Reporting** | Not enough data | Not enough data | 
| **TMF Reference Models** | Not enough data | Not enough data | 
| **Inspection Readiness** | Not enough data | Not enough data | 
| **Role Permissions** | Not enough data | Not enough data | 

### Product Lifecycle Management (PLM)

| Product | Score | Reviews |
|---|---|---|
| **ACE** | N/A | N/A |
| **Arena PLM & QMS** | 7.7/10 | 221 |

#### New Product Introduction

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Ideation** | Not enough data | 7.6 (137 reviews) | 
| **Time-to-market** | Feature Not Available | 7.8 (127 reviews) ✓ Verified | 
| **Cost estimating** | Feature Not Available | 7.3 (131 reviews) ✓ Verified | 
| **Product approval** | Not enough data | 8.5 (176 reviews) ✓ Verified | 

#### CAD

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **CAD Models** | Not enough data | 7.2 (135 reviews) ✓ Verified | 
| **CAD Options** | Feature Not Available | 7.2 (124 reviews) ✓ Verified | 
| **Conversion** | Feature Not Available | 6.7 (103 reviews) ✓ Verified | 

#### Collaboration

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Supplier alignment** | Feature Not Available | 7.8 (143 reviews) ✓ Verified | 
| **Communication** | Feature Not Available | 7.9 (154 reviews) ✓ Verified | 
| **Development** | Feature Not Available | 7.9 (160 reviews) ✓ Verified | 
| **Document Management** | Not enough data | 8.8 (187 reviews) ✓ Verified | 

#### Product Data Management

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Product Metadata** | Not enough data | 8.2 (152 reviews) ✓ Verified | 
| **Data Quality** | Not enough data | 8.6 (163 reviews) ✓ Verified | 
| **Version Control** | Not enough data | 8.8 (187 reviews) ✓ Verified | 

#### Bill of Materials

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **BOM management** | Not enough data | 8.9 (196 reviews) ✓ Verified | 
| **Multi-level BOM** | Not enough data | 8.8 (191 reviews) ✓ Verified | 
| **BOM Types** | Feature Not Available | 8.6 (180 reviews) ✓ Verified | 
| **BOM visualization** | Feature Not Available | 8.2 (174 reviews) ✓ Verified | 

#### Engineering Change Management

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **ECR Workflows** | Not enough data | 8.0 (170 reviews) ✓ Verified | 
| **Change Management** | Not enough data | 8.5 (199 reviews) ✓ Verified | 
| **ECO Management** | Not enough data | 8.6 (192 reviews) ✓ Verified | 

#### Simulation

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Virtual Testing** | Feature Not Available | 7.1 (89 reviews) ✓ Verified | 
| **Analysis** | Feature Not Available | 7.1 (92 reviews) ✓ Verified | 
| **Optimization** | Feature Not Available | 7.2 (91 reviews) ✓ Verified | 

#### Analytics

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Reporting** | Not enough data | 7.2 (125 reviews) ✓ Verified | 
| **Costing** | Not enough data | 6.9 (106 reviews) ✓ Verified | 
| **Product Intelligence** | Feature Not Available | 7.2 (103 reviews) ✓ Verified | 

#### Quality management

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **Quality planning** | Not enough data | 7.7 (117 reviews) ✓ Verified | 
| **Traceability** | Not enough data | 8.2 (135 reviews) ✓ Verified | 
| **Compliance** | Not enough data | 8.0 (130 reviews) ✓ Verified | 

#### Integration

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **ERP** | Not enough data | 7.2 (110 reviews) ✓ Verified | 
| **MES** | Not enough data | 6.8 (80 reviews) ✓ Verified | 
| **PIM** | Not enough data | 6.9 (80 reviews) ✓ Verified | 
| **Maintenance** | Not enough data | 7.3 (89 reviews) ✓ Verified | 

#### Generative AI

| Feature | ACE | Arena PLM & QMS | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.8 (37 reviews) | 
| **AI Image-to-Text** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (3):** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms), [Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm), [Medical Quality Management Systems (QMS)](https://www.g2.com/categories/medical-qms)

**Unique to ACE (3):** [Inspection Management Software](https://www.g2.com/categories/inspection-management), [Pharma and Biotech Software](https://www.g2.com/categories/pharma-and-biotech), [Electronic Trial Master File (eTMF) Software](https://www.g2.com/categories/electronic-trial-master-file-etmf)



---
## Reviewer Demographics

### By Company Size

| Segment | ACE | Arena PLM & QMS | 
|---|---|---|
| **Small-Business** | 28.6% | 25.6% | 
| **Mid-Market** | 60.7% | 58.1% | 
| **Enterprise** | 10.7% | 16.3% | 

### By Industry

#### ACE

- **Pharmaceuticals:** 57.1%
- **Biotechnology:** 35.7%
- **Consumer Goods:** 3.6%
- **Computer Software:** 3.6%

#### Arena PLM & QMS

- **Medical Devices:** 35.2%
- **Electrical/Electronic Manufacturing:** 11.0%
- **Biotechnology:** 7.7%
- **Mechanical or Industrial Engineering:** 5.4%
- **Consumer Electronics:** 4.7%
- **Information Technology and Services:** 3.5%
- **Automotive:** 3.3%
- **Manufacturing:** 2.6%
- **Renewables & Environment:** 2.1%
- **Design:** 1.9%
- **Other:** 22.8%

---
## Alternatives

### Alternatives to ACE

- [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) — 4.3/5 stars (521 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (941 reviews)
- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (741 reviews)
- [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (410 reviews)
- [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (614 reviews)
- [OpenBOM](https://www.g2.com/products/openbom/reviews) — 4.2/5 stars (783 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.5/5 stars (1158 reviews)
- [Teamcenter](https://www.g2.com/products/teamcenter/reviews) — 4.3/5 stars (938 reviews)
- [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (485 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)

### Alternatives to Arena PLM & QMS

- [Propel](https://www.g2.com/products/propel-propel/reviews) — 4.3/5 stars (144 reviews)
- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (741 reviews)
- [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (614 reviews)
- [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) — 4.3/5 stars (521 reviews)
- [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (410 reviews)
- [Teamcenter](https://www.g2.com/products/teamcenter/reviews) — 4.3/5 stars (938 reviews)
- [OpenBOM](https://www.g2.com/products/openbom/reviews) — 4.2/5 stars (783 reviews)
- [Aras Innovator](https://www.g2.com/products/aras-innovator/reviews) — 4.4/5 stars (119 reviews)
- [Autodesk Fusion Manage](https://www.g2.com/products/autodesk-fusion-manage/reviews) — 4.3/5 stars (114 reviews)
- [Oracle Product Lifecycle Management (PLM)](https://www.g2.com/products/oracle-product-lifecycle-management-plm/reviews) — 4.1/5 stars (94 reviews)

---
## Top Discussions

### ACE

No discussions available for this product.

### Arena PLM & QMS

- Title: [What does a PLM do?](https://www.g2.com/discussions/what-does-a-plm-do) — 2 comments
  > **Top comment:** "A PLM is the gate keeper for your intellectual property, and the avenue for your manufacturer to build the product per your specifications"
- Title: [Is Arena PLM more cost-effective than keeping an aging Agile PLM system with limited support?](https://www.g2.com/discussions/is-arena-plm-more-cost-effective-than-keeping-an-aging-agile-plm-system-with-limited-support) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Arena PLM is more cost‑effective than maintaining an aging Agile PLM system with limited support. As a cloud‑native platform, Arena eliminates..."
- Title: [What is the best way to move legacy Agile PLM data (BOMs, suppliers, documents) into Arena Cloud PLM?](https://www.g2.com/discussions/what-is-the-best-way-to-move-legacy-agile-plm-data-boms-suppliers-documents-into-arena-cloud-plm) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The best way to move from legacy Agile PLM data to Arena Cloud PLM is to leverage the expertise of migration experts, such as Arena solution architects and..."
- Title: [How is Arena QMS different from other QMS systems?](https://www.g2.com/discussions/how-is-arena-qms-different-from-other-qms-systems) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Arena QMS is different from other QMS systems because it is product‑centric. It unites quality and product data in a single, secure system of record,..."
- Title: [Can I use Arena to help identify at-risk components?](https://www.g2.com/discussions/can-i-use-arena-to-help-identify-at-risk-components) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can use Arena to identify at-risk components. Arena Supply Chain Intelligence (SCI) monitors the health of your bill of materials, or BOM, and flags..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/psc-software-ace-vs-arena-plm-qms)