# Adaptiva vs Datto RMM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Datto RMM excels in centralized management and automation capabilities, making it easier for users to monitor devices and deploy software across multiple client environments. This feature is particularly beneficial for small businesses looking for efficient remote support solutions. - **Users say** that Adaptiva stands out for its deep integration with SCCM and cloud support, which simplifies the imaging solution for remote locations. Reviewers appreciate the straightforward console, highlighting its ease of use, especially for enterprise-level operations. - **According to verified reviews** , Datto RMM has a strong reputation for its reliable device visibility and automated patch management. Users mention that its scripting capabilities and alerting features help proactively identify and resolve issues, which is crucial for maintaining system health. - **Reviewers mention** that Adaptiva's support team is highly experienced, providing fast and accurate assistance. This level of support is a significant advantage for enterprises that require quick resolutions to technical challenges, contributing to a positive user experience. - **G2 reviewers highlight** that while Datto RMM has a solid overall satisfaction score, it faces challenges in meeting specific workflow needs for some users, with configuration complexities noted in their feedback. This could be a consideration for businesses with unique requirements. - **Users report** that Adaptiva has been a reliable partner over the years, particularly for peer-to-peer application distribution and patch management. This long-term satisfaction indicates a strong product direction and commitment to evolving with user needs, especially in enterprise settings. | | Adaptiva | Datto RMM | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | | **Total Reviews** | 30 | 760 | | **Largest Market Segment** | Enterprise (86.7% of reviews) | Small-Business (62.6% of reviews) | | **Entry Level Price** | Contact Us 1 Endpoint Per Year | No pricing available | --- ## Top Pros & Cons ### Adaptiva Pros: - Customer Support (7 reviews) - Reliability (6 reviews) Cons: - Insufficient Information (2 reviews) - Missing Features (2 reviews) ### Datto RMM Pros: - Ease of Use (85 reviews) - Automation (58 reviews) Cons: - Remote Access Issues (36 reviews) - Slow Performance (24 reviews) --- ## Ratings Comparison | Rating | Adaptiva | Datto RMM | |---|---|---| | **Meets Requirements** | 9.5 (29 reviews) | 8.9 (661 reviews) | | **Ease of Use** | 9.0 (29 reviews) | 8.8 (722 reviews) | | **Ease of Setup** | 9.3 (27 reviews) | 8.7 (631 reviews) | | **Ease of Admin** | 9.1 (29 reviews) | 8.9 (502 reviews) | | **Quality of Support** | 9.9 (29 reviews) | 8.4 (598 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (29 reviews) | 9.0 (475 reviews) | | **Product Direction (% positive)** | 10.0 (28 reviews) | 9.1 (655 reviews) | --- ## Pricing ### Adaptiva #### Entry-Level Pricing Plan: Adaptiva Platform Price: Contact Us 1 Endpoint Per Year Key Features: - Includes unlimited technical support [Browse all 3 editions](https://www.g2.com/products/adaptiva/pricing) #### Free Trial Yes ### Datto RMM #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Adaptiva** | N/A | N/A | | **Datto RMM** | 7.9/10 | 582 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Adaptiva | Datto RMM | |---|---|---| | **Device Management** | Not enough data | 9.2 (561 reviews) | | **Asset Management** | Not enough data | 8.8 (39 reviews) | | **ITIL Policy Compliance** | Not enough data | 7.9 (30 reviews) | #### Monitoring and Management | Feature | Adaptiva | Datto RMM | |---|---|---| | **Remote Monitoring** | Not enough data | 9.2 (560 reviews) | | **Asset Tracking** | Not enough data | 8.5 (533 reviews) | | **Application Deployment** | Not enough data | 8.5 (539 reviews) | | **Patch Management** | Not enough data | 8.6 (554 reviews) | | **Asset Tracking** | Not enough data | 8.5 (30 reviews) | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Adaptiva | Datto RMM | |---|---|---| | **Workflow Management** | Not enough data | 8.7 (38 reviews) | #### Service Management | Feature | Adaptiva | Datto RMM | |---|---|---| | **Remote Access** | Not enough data | 8.8 (555 reviews) | | **Service Management (Issue Prioritization)** | Not enough data | 8.7 (40 reviews) | | **Ticketing** | Not enough data | 7.3 (33 reviews) | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Adaptiva | Datto RMM | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.3 (30 reviews) | | **Multi-step Planning** | Not enough data | 6.9 (28 reviews) | | **Cross-system Integration** | Not enough data | 7.8 (32 reviews) | | **Adaptive Learning** | Not enough data | 7.0 (27 reviews) | | **Natural Language Interaction** | Not enough data | 6.7 (25 reviews) | | **Proactive Assistance** | Not enough data | 6.7 (25 reviews) | | **Decision Making** | Not enough data | 6.7 (26 reviews) | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Adaptiva** | 7.4/10 | 27 | | **Datto RMM** | N/A | N/A | #### Scope | Feature | Adaptiva | Datto RMM | |---|---|---| | **Endpoint Inclusiveness** | 8.6 (27 reviews) | Not enough data | | **Multi-OS Support** | 7.7 (25 reviews) | Not enough data | #### Security | Feature | Adaptiva | Datto RMM | |---|---|---| | **Reporting and Alerts** | 8.5 (27 reviews) | Not enough data | | **Endpoint Protection** | 8.3 (25 reviews) | Not enough data | | **Remote Wiping** | 5.8 (24 reviews) | Not enough data | #### Management | Feature | Adaptiva | Datto RMM | |---|---|---| | **Device Enrollment** | 7.6 (27 reviews) | Not enough data | | **Device Configuration** | 8.1 (27 reviews) | Not enough data | | **Device Compliance** | 8.3 (27 reviews) | Not enough data | | **Usage Information** | 7.2 (26 reviews) | Not enough data | | **Data Separation** | 7.0 (25 reviews) | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Adaptiva | Datto RMM | |---|---|---| | **Autonomous Task Execution** | 7.2 (10 reviews) | Not enough data | | **Multi-step Planning** | 7.8 (10 reviews) | Not enough data | | **Cross-system Integration** | 6.7 (11 reviews) | Not enough data | | **Adaptive Learning** | 7.6 (12 reviews) | Not enough data | | **Natural Language Interaction** | 6.5 (11 reviews) | Not enough data | | **Proactive Assistance** | 6.7 (11 reviews) | Not enough data | | **Decision Making** | 7.3 (10 reviews) | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Adaptiva** | N/A | N/A | | **Datto RMM** | 7.7/10 | 484 | #### Administration | Feature | Adaptiva | Datto RMM | |---|---|---| | **Screen Sharing** | Not enough data | 8.7 (474 reviews) | | **File Sharing** | Not enough data | 8.3 (476 reviews) | | **Session Recording** | Not enough data | 7.2 (455 reviews) | | **Unattended Remote Access** | Not enough data | 8.5 (467 reviews) | | **Multi - Session Handling** | Not enough data | 8.5 (461 reviews) | | **Multi-Monitor Support** | Not enough data | 8.6 (469 reviews) | #### Maintenance | Feature | Adaptiva | Datto RMM | |---|---|---| | **Remote Reboot** | Not enough data | 9.1 (473 reviews) | | **Remote Printing** | Not enough data | 7.1 (444 reviews) | #### Communication | Feature | Adaptiva | Datto RMM | |---|---|---| | **Text Chat** | Not enough data | 8.0 (460 reviews) | | **VoIP** | Not enough data | 6.0 (431 reviews) | | **Video Conference Call** | Not enough data | 5.9 (428 reviews) | | **Screen Annotations** | Not enough data | 6.6 (431 reviews) | #### Security | Feature | Adaptiva | Datto RMM | |---|---|---| | **Data Encryption** | Not enough data | 7.8 (439 reviews) | | **Compliance** | Not enough data | 8.1 (447 reviews) | #### Device Support | Feature | Adaptiva | Datto RMM | |---|---|---| | **Mobile Device Access** | Not enough data | 6.1 (437 reviews) | | **Multi-Platform Support** | Not enough data | 7.6 (447 reviews) | | **Cross-Platform** | Not enough data | 7.7 (447 reviews) | #### Performance | Feature | Adaptiva | Datto RMM | |---|---|---| | **Reporting** | Not enough data | 8.2 (458 reviews) | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Adaptiva** | N/A | N/A | | **Datto RMM** | 7.0/10 | 265 | #### Generative AI | Feature | Adaptiva | Datto RMM | |---|---|---| | **AI Text Summarization** | Not enough data | 7.0 (264 reviews) | ### Autonomous Endpoint Management (AEM) | Product | Score | Reviews | |---|---|---| | **Adaptiva** | N/A | N/A | | **Datto RMM** | N/A | N/A | #### Generative AI - Autonomous Endpoint Management | Feature | Adaptiva | Datto RMM | |---|---|---| | **Behavioral Analysis** | Not enough data | Not enough data | | **Adaptive** | Not enough data | Not enough data | | **Predictive** | Not enough data | Not enough data | #### Monitoring and Management - Autonomous Endpoint Management | Feature | Adaptiva | Datto RMM | |---|---|---| | **Patch Management** | Not enough data | Not enough data | | **Oversees** | Not enough data | Not enough data | | **Self-Healing** | Not enough data | Not enough data | | **Centralized Dashboard** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Adaptiva** | N/A | N/A | | **Datto RMM** | N/A | N/A | #### System Control | Feature | Adaptiva | Datto RMM | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Adaptiva | Datto RMM | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Adaptiva | Datto RMM | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Patch Management Software](https://www.g2.com/categories/patch-management) **Unique to Adaptiva (2):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem) **Unique to Datto RMM (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) --- ## Reviewer Demographics ### By Company Size | Segment | Adaptiva | Datto RMM | |---|---|---| | **Small-Business** | 3.3% | 62.6% | | **Mid-Market** | 10.0% | 33.5% | | **Enterprise** | 86.7% | 3.9% | ### By Industry #### Adaptiva - **Financial Services:** 13.3% - **Computer & Network Security:** 10.0% - **Retail:** 10.0% - **Food Production:** 10.0% - **Food & Beverages:** 6.7% - **Information Technology and Services:** 6.7% - **Manufacturing:** 6.7% - **Investment Banking:** 3.3% - **Insurance:** 3.3% - **Investment Management:** 3.3% - **Other:** 26.7% #### Datto RMM - **Information Technology and Services:** 45.2% - **Computer & Network Security:** 23.3% - **Computer Networking:** 2.2% - **Manufacturing:** 2.0% - **Hospital & Health Care:** 2.0% - **Financial Services:** 1.8% - **Consulting:** 1.6% - **Accounting:** 1.5% - **Construction:** 1.5% - **Computer Software:** 1.2% - **Other:** 17.7% --- ## Alternatives ### Alternatives to Adaptiva - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4309 reviews) - [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) — 4.8/5 stars (734 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1173 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1104 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1048 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3978 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3971 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews) - [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) — 4.6/5 stars (410 reviews) ### Alternatives to Datto RMM - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4309 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3971 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1173 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1104 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1048 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews) --- ## Top Discussions ### Adaptiva No discussions available for this product. ### Datto RMM - Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..." - Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adaptiva-vs-datto-rmm)