Introducing G2.ai, the future of software buying.Try now

Compare Ada Software and Conversica

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Ada
Ada
Star Rating
(169)4.6 out of 5
Market Segments
Mid-Market (63.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ada
Conversica
Conversica
Star Rating
(187)4.5 out of 5
Market Segments
Mid-Market (63.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about Conversica

Ada vs Conversica

When assessing the two solutions, reviewers found Ada easier to use, set up, and administer. Reviewers also preferred doing business with Ada overall.

  • Reviewers felt that Conversica meets the needs of their business better than Ada.
  • When comparing quality of ongoing product support, reviewers felt that Ada is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Ada over Conversica.
Pricing
Entry-Level Pricing
Ada
No pricing available
Conversica
Conversica
Contact Us
Per Year
Learn more about Conversica
Free Trial
Ada
No trial information available
Conversica
No trial information available
Ratings
Meets Requirements
8.7
130
8.8
153
Ease of Use
8.9
133
8.8
153
Ease of Setup
8.6
117
8.2
114
Ease of Admin
8.8
121
8.7
106
Quality of Support
9.4
130
9.3
150
Has the product been a good partner in doing business?
9.4
120
9.1
105
Product Direction (% positive)
9.3
127
9.0
146
Features by Category
7.7
5
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
7.7
5
Not enough data
8.0
5
Not enough data
Interaction
7.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
7.3
5
Not enough data
6.3
5
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
7.7
5
Not enough data
7.7
5
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
7.7
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Agentic AI - AI Chatbots
6.7
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
6.3
5
Not enough data
7.7
5
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
7.5
31
Messenger
Not enough data
8.0
27
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
27
|
Verified
Channels
Not enough data
7.3
19
Not enough data
7.8
19
Not enough data
7.3
19
|
Verified
Not enough data
6.3
19
Not enough data
6.9
19
|
Verified
Customers
Not enough data
8.1
24
|
Verified
Not enough data
7.3
25
Not enough data
8.5
28
|
Verified
Not enough data
8.3
25
|
Verified
Not enough data
8.3
28
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
73
Lead Facilitation
Not enough data
8.5
47
|
Verified
Not enough data
8.3
59
|
Verified
Not enough data
9.2
67
|
Verified
Not enough data
8.8
52
|
Verified
Organization
Not enough data
8.4
48
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.5
59
|
Verified
Performance Analysis
Not enough data
8.3
39
|
Verified
Not enough data
8.7
49
|
Verified
Sales Analysis
Not enough data
8.2
42
|
Verified
Not enough data
8.0
38
|
Verified
Generative AI
Not enough data
9.0
5
Not enough data
9.3
5
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
8.2
12
9.0
25
8.5
13
9.0
26
8.1
12
9.0
25
Automation - AI Agents
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.6
7
Platform
9.0
10
8.7
25
8.1
12
9.1
23
8.7
10
9.1
23
Autonomy - AI Agents
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
7
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
8.4
71
Not enough data
Responses
8.6
69
Not enough data
8.7
63
Not enough data
9.1
68
Not enough data
8.6
66
Not enough data
8.0
56
Not enough data
Platform
8.9
60
Not enough data
8.4
62
Not enough data
8.6
63
Not enough data
7.7
68
Not enough data
7.7
49
Not enough data
8.7
59
Not enough data
8.6
66
Not enough data
Generative AI
8.3
9
Not enough data
7.6
9
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.7
20
Not enough data
Conversational Platform
9.1
18
Not enough data
8.3
12
Not enough data
9.0
14
Not enough data
8.3
11
Not enough data
Support Automation
8.6
15
Not enough data
8.7
18
Not enough data
8.8
17
Not enough data
9.0
18
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Multilingual Customer SupportHide 13 FeaturesShow 13 Features
8.9
6
Not enough data
Platform
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
9.4
6
Not enough data
Channel
9.2
6
Not enough data
9.0
5
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
Generative AI
8.9
6
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
8.4
8
Not enough data
Customer Support
9.5
7
Not enough data
6.9
7
Not enough data
9.0
8
Not enough data
Automation
8.3
8
Not enough data
8.3
8
Not enough data
7.5
8
Not enough data
Artificial Intelligence
7.7
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
7.8
90
Not enough data
Generative AI
7.5
8
Not enough data
Self-Service Experience
8.5
75
Not enough data
8.3
72
Not enough data
8.1
50
Not enough data
7.8
26
Not enough data
8.3
31
Not enough data
Self-Service Platform
8.7
30
Not enough data
8.5
33
Not enough data
8.3
34
Not enough data
8.0
35
Not enough data
Agentic AI - Customer Self-Service
7.2
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
5.3
6
Not enough data
7.2
6
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Conversational Commerce PlatformsHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
7.7
10
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
8.7
9
Not enough data
9.1
9
Not enough data
Customer Interaction Automation - AI Customer Support Agents
5.2
8
Not enough data
7.3
8
Not enough data
8.5
9
Not enough data
8.2
10
Not enough data
Automation
8.3
10
Not enough data
8.0
9
Not enough data
5.0
8
Not enough data
Autonomy
6.9
8
Not enough data
7.7
8
Not enough data
7.6
9
Not enough data
8.0
9
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Ada
Ada
Small-Business(50 or fewer emp.)
20.9%
Mid-Market(51-1000 emp.)
63.8%
Enterprise(> 1000 emp.)
15.3%
Conversica
Conversica
Small-Business(50 or fewer emp.)
20.5%
Mid-Market(51-1000 emp.)
63.2%
Enterprise(> 1000 emp.)
16.2%
Reviewers' Industry
Ada
Ada
Financial Services
15.3%
Telecommunications
8.6%
Information Technology and Services
6.1%
Consumer Services
6.1%
Retail
5.5%
Other
58.3%
Conversica
Conversica
Automotive
21.6%
Computer Software
14.1%
Information Technology and Services
10.8%
Sports
9.7%
Financial Services
6.5%
Other
37.3%
Alternatives
Ada
Ada Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Drift
Drift
Add Drift
Zendesk for Customer Service - AC
Zendesk for Customer Service
Add Zendesk for Customer Service - AC
Forethought
Forethought
Add Forethought
Conversica
Conversica Alternatives
Drift
Drift
Add Drift
Exceed.ai
Exceed.ai
Add Exceed.ai
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Qualified
Qualified
Add Qualified
Discussions
Ada
Ada Discussions
Remas
1 Comment
Reemas11 A.
RA
Love yuoRead more
What is Ada used for?
1 Comment
Afdal Samad .
A
Customer Service. Answering Basic FAQ and performing self service automation.Read more
Monty the Mongoose crying
Ada has no more discussions with answers
Conversica
Conversica Discussions
Monty the Mongoose crying
Conversica has no discussions with answers
Ada
Ada
Optimized for quick response
Conversica
Conversica
Optimized for quick response