Compare Ada vs WhosOn

See this
comparison of Ada vs. WhosOn
based on data from user reviews. Ada rates 4.6/5 stars with 21 reviews. WhosOn rates 3.6/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
WhosOn on-premises edition
$46
per month
 
WhosOn cloud edition
$33
per month
 
Free Trial
Free Trial
Ada
Free Trial
WhosOn
WhosOn on-premises edition
$46per month
WhosOn cloud edition
$33per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
7.8
Ease of Use
Ease of Use
9.2
7.2
Ease of Setup
Ease of Setup
8.6
Not enough data available
Ease of Admin
Ease of Admin
8.8
Not enough data available
Quality of Support
Quality of Support
9.7
7.6
Ease of Doing Business With
Ease of Doing Business With
9.5
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
8.9
8.7
Meets Requirements
Ada
9.0
WhosOn
7.8
Ease of Use
Ada
9.2
WhosOn
7.2
Ease of Setup
Ada
8.6
WhosOn
Not enough data available
Ease of Admin
Ada
8.8
WhosOn
Not enough data available
Quality of Support
Ada
9.7
WhosOn
7.6
Ease of Doing Business With
Ada
9.5
WhosOn
Not enough data available
Product Direction (% positive)
Ada
8.9
WhosOn
8.7

Features

Knowledge Share
Knowledge Base
Ada
8.8
WhosOn
Not enough data available
Searchable Articles
Ada
8.8
WhosOn
Not enough data available
Community Forums
Ada
8.6
WhosOn
Not enough data available
Interactive FAQs & Forums
Ada
7.8
WhosOn
Not enough data available
Interaction
Web Portals
Ada
9.2
WhosOn
Not enough data available
Forum to Reponse
Ada
Not enough data available
WhosOn
Not enough data available
Tickets and Tagging
Ada
8.6
WhosOn
Not enough data available
Live Chat
Ada
Not enough data available
WhosOn
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
23.8%
30.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
66.7%
60.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.5%
10.0%
Ada
Small-Business
23.8%
Mid-Market
66.7%
Enterprise
9.5%
WhosOn
Small-Business
30.0%
Mid-Market
60.0%
Enterprise
10.0%

Reviewers' Industry

 
Transportation/Trucking/Railroad
14.3%
Internet
20.0%
 
Publishing
9.5%
Wholesale
10.0%
 
Internet
9.5%
Real Estate
10.0%
 
Financial Services
9.5%
Marketing and Advertising
10.0%
 
E-Learning
9.5%
Hospital & Health Care
10.0%
 
Other
47.6%
Other
40.0%
Ada
Transportation/Trucking/Railroad
14.3%
Publishing
9.5%
Internet
9.5%
Financial Services
9.5%
E-Learning
9.5%
Other
47.6%
WhosOn
Internet
20.0%
Wholesale
10.0%
Real Estate
10.0%
Marketing and Advertising
10.0%
Hospital & Health Care
10.0%
Other
40.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Eva M.
G2 User

By this tool you can handle all your marketing strategies all in one platform. Whatever you are dealing with other channels you can all deal it here. You have got chat bots here where you can discuss your problems easily and openly with and anybody who uses...

User in Real Estate

The fast connection, easy to use and install. I'm from a technical background so this was easy for me.

Most Helpful Critical Review
Most Helpful Critical Review
Pasha J.
Industry Analyst / Tech Writer

Not as many associations as other programming software and load times can sometimes hinder the score upon boot and opening visual basic

Administrator in Internet

The default chat settings for operators are not ideal for our team, so we do have to go through the hassle of ensuring everyone has the correct settings, especially in terms of availability when seemingly idle.

 
Ada
Most Helpful Favorable Review
Eva M.
G2 User

By this tool you can handle all your marketing strategies all in one platform. Whatever you are dealing with other channels you can all deal it here. You have got chat bots here where you can discuss your problems easily and openly with and anybody who uses...

Most Helpful Critical Review
Pasha J.
Industry Analyst / Tech Writer

Not as many associations as other programming software and load times can sometimes hinder the score upon boot and opening visual basic

WhosOn
Most Helpful Favorable Review
User in Real Estate

The fast connection, easy to use and install. I'm from a technical background so this was easy for me.

Most Helpful Critical Review
Administrator in Internet

The default chat settings for operators are not ideal for our team, so we do have to go through the hassle of ensuring everyone has the correct settings, especially in terms of availability when seemingly idle.

Screenshots

 
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Videos

 

By automating 70%+ of customer inquiries, Ada frees your support agents to do what they do best.

Check out Ada.support to learn more. https://bit.ly/2WE3lXv

No videos provided
Ada

By automating 70%+ of customer inquiries, Ada frees your support agents to do what they do best.

Check out Ada.support to learn more. https://bit.ly/2WE3lXv

WhosOn
No videos provided
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