G2 reviewers report that Acumatica excels in overall user satisfaction, reflected in its higher G2 Score compared to Epicor Prophet 21. Users appreciate features like the mobile app for barcode inventory, which enhances operational efficiency.
Users say that Acumatica's implementation process is notably smoother, with many highlighting the intuitive onboarding experience. In contrast, Epicor Prophet 21 has received feedback indicating that while it is user-friendly, the initial setup can be more challenging.
According to verified reviews, Acumatica offers a higher degree of customization, allowing businesses to tailor the software to their specific needs. This flexibility is a significant advantage for users who require unique workflows, whereas Epicor Prophet 21, while functional, may not provide the same level of adaptability.
Reviewers mention that Acumatica's support quality is superior, with users noting effective communication and engagement from the support team. In comparison, Epicor Prophet 21's support has been described as adequate but lacking the same responsiveness.
Users highlight that Acumatica's ease of use is a standout feature, with many praising its user interface and navigation. Epicor Prophet 21 is also considered user-friendly, but some users feel that it requires a learning curve to fully leverage its capabilities.
According to recent feedback, Acumatica's robust reporting and analytics tools are highly valued, enabling users to make informed decisions. While Epicor Prophet 21 provides essential reporting features, some users feel it could benefit from more advanced analytics options.
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Why should I use Acumatica SaaS (public cloud) instead of a private cloud version and host it on my own?
2 Comments
Official Response from Acumatica
Acumatica SaaS includes a range of benefits that come standard with your subscription. These benefits are provided by Acumatica using Amazon Web Services...Read more
Can I use separate databases to track my companies?
2 Comments
Official Response from Acumatica
No, all you need is a single database. Each Acumatica SaaS subscription is housed in a single database where you can track financials separately for an...Read more
Why do the expected, required and promise dates differ between order, production and purchasing screens?
1 Comment
AP
Generally, these dates are driven by lead time information from the inventory supplier information. Often, the expected and required dates are the same. The...Read more
Why does the expected, required and promise dates differ between order, production and purchasing screens?
1 Comment
E
Hello Taylor, Thanks so much for your query.
Production orders have a required date, which is different from an order date as a production order is...Read more
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