# Acuity Scheduling vs Zenoti Comparison --- ## AI Generated Summary - **G2 reviewers report** that Acuity Scheduling excels in **ease of use** , with many users appreciating its intuitive interface and customization options. One user highlighted how easy it is to adjust appointment times and send automated emails, making it a favorite for managing health coaching appointments. - **Users say** that Zenoti stands out for its deep understanding of the **salon and spa industry** , with features tailored to operational challenges. Reviewers noted that the platform effectively manages appointment flow and reporting, which is crucial for businesses in this sector. - **According to verified reviews** , Acuity Scheduling offers a **quick implementation process** , with users praising its seamless integration with platforms like Squarespace. This allows businesses to easily set up scheduling for trial lessons and other services without a steep learning curve. - **Reviewers mention** that Zenoti provides a comprehensive solution by consolidating multiple systems into one platform, which many find appealing. Users appreciate the ongoing addition of relevant features, indicating that the software is evolving to meet their needs. - **G2 reviewers highlight** that while Acuity Scheduling has a higher satisfaction rating, Zenoti's support quality is also commendable, with users noting that both platforms offer reliable assistance. However, Acuity's support is often described as more personalized and responsive. - **Users express** that Acuity Scheduling is particularly beneficial for small businesses, with a significant majority of its reviews coming from this segment. In contrast, while Zenoti also serves small businesses, it has a broader market presence, which may appeal to larger operations looking for more advanced features. | | Acuity Scheduling | Zenoti | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | | **Total Reviews** | 409 | 286 | | **Largest Market Segment** | Small-Business (90.7% of reviews) | Small-Business (81.6% of reviews) | | **Entry Level Price** | $16.00 1 Staff/Locations | No pricing available | --- ## Top Pros & Cons ### Acuity Scheduling Pros: - Ease of Use (4 reviews) - User-Friendly (3 reviews) Cons: - Limited Features (3 reviews) - Scheduling Issues (3 reviews) ### Zenoti Pros: - Customer Support (42 reviews) - Features (30 reviews) Cons: - Complexity (12 reviews) - Complex Setup (12 reviews) --- ## Ratings Comparison | Rating | Acuity Scheduling | Zenoti | |---|---|---| | **Meets Requirements** | 9.3 (306 reviews) | 8.9 (239 reviews) | | **Ease of Use** | 9.1 (309 reviews) | 8.2 (244 reviews) | | **Ease of Setup** | 8.8 (185 reviews) | 7.6 (209 reviews) | | **Ease of Admin** | 9.1 (181 reviews) | 8.2 (157 reviews) | | **Quality of Support** | 9.3 (227 reviews) | 9.0 (237 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (177 reviews) | 9.0 (156 reviews) | | **Product Direction (% positive)** | 8.8 (300 reviews) | 9.0 (232 reviews) | --- ## Pricing ### Acuity Scheduling #### Entry-Level Pricing Plan: Emerging Price: $16.00 1 Staff/Locations Description: Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required. Key Features: - Client self-scheduling - Embed scheduler into your website - Offer unlimited services and appointments [Browse all 4 editions](https://www.g2.com/products/acuity-scheduling/pricing) #### Free Trial Yes ### Zenoti #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Spa and Salon Management | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Zenoti** | 8.7/10 | 124 | #### Business Administration - Spa Management | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Inventory Management** | Not enough data | 8.5 (95 reviews) | | **Billing & Sales** | Not enough data | 9.1 (100 reviews) | | **Employee Management** | Not enough data | 8.8 (100 reviews) | #### Marketing - Spa Management | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Membership** | Not enough data | 8.7 (84 reviews) | | **Social Review** | Not enough data | 8.3 (84 reviews) | | **Automated Campaigns** | Not enough data | 8.6 (87 reviews) | #### Guest Experience - Spa Management | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Scheduling** | Not enough data | 9.2 (114 reviews) | | **Surveys** | Not enough data | 8.5 (77 reviews) | | **Customer Trends** | Not enough data | 8.8 (84 reviews) | ### Coaching | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Zenoti** | N/A | N/A | #### Administration | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Scheduling** | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | | **Invoicing** | Not enough data | Not enough data | #### Coaching | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Client Plans** | Not enough data | Not enough data | | **Notekeeping** | Not enough data | Not enough data | | **Session History** | Not enough data | Not enough data | | **Messaging** | Not enough data | Not enough data | | **Goal Tracking** | Not enough data | Not enough data | | **Resource Library** | Not enough data | Not enough data | #### Business Management | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Client History** | Not enough data | Not enough data | | **Promotions** | Not enough data | Not enough data | | **Surveying** | Not enough data | Not enough data | | **Marketing Tools** | Not enough data | Not enough data | #### Generative AI | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | Not enough data | #### Agentic AI - Coaching | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Calendar | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Zenoti** | N/A | N/A | #### Calendar View | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Multi-Calendar View** | Not enough data | Not enough data | | **Customizable Viewing** | Not enough data | Not enough data | #### Shared Calendar | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Calendar Collaboration** | Not enough data | Not enough data | | **Multiple Calendar Management** | Not enough data | Not enough data | #### Accessibility | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Screen Reader Compatibility** | Not enough data | Not enough data | | **Keyboard Shortcuts** | Not enough data | Not enough data | #### Integration | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Sync Multiple Calendars** | Not enough data | Not enough data | | **Import Events** | Not enough data | Not enough data | | **Software Integrations** | Not enough data | Not enough data | #### Notifications | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Customized Calendar Notifications** | Not enough data | Not enough data | | **Location-Based Alerts** | Not enough data | Not enough data | #### Generative AI | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **AI Text-to-Image** | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | Not enough data | | **AI Image-to-Text** | Not enough data | Not enough data | #### Agentic AI - Calendar | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Online Appointment Scheduling | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | 9.3/10 | 30 | | **Zenoti** | N/A | N/A | #### Notifications | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Confirmations & Reminders** | 9.4 (27 reviews) | Not enough data | | **Appointment Follow-Up** | 9.6 (24 reviews) | Not enough data | | **Scheduling Notifications** | 9.7 (28 reviews) | Not enough data | #### Settings | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Time Zone Detection** | 9.2 (28 reviews) | Not enough data | | **Availability Settings** | 9.4 (27 reviews) | Not enough data | | **Blocked Time Settings** | 9.3 (27 reviews) | Not enough data | #### Personalization | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Branding** | 8.8 (26 reviews) | Not enough data | | **Links** | 9.2 (27 reviews) | Not enough data | #### Integrations | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Multi- Calendar Integration** | 9.4 (24 reviews) | Not enough data | | **Website Integration** | 9.5 (23 reviews) | Not enough data | | **Payment Acceptance** | 9.3 (19 reviews) | Not enough data | | **Video Conferencing** | 9.2 (20 reviews) | Not enough data | | **Communication** | 9.0 (24 reviews) | Not enough data | #### Generative AI | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Feature Not Available | Not enough data | | **AI Text-to-Image** | Feature Not Available | Not enough data | | **AI Text-to-Speech** | Feature Not Available | Not enough data | | **AI Image-to-Text** | Feature Not Available | Not enough data | #### Agentic AI - Online Appointment Scheduling | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Zenoti** | N/A | N/A | #### Integrations | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **MS Teams Integration** | Not enough data | Not enough data | | **Email Integration** | Not enough data | Not enough data | | **Zoom Integration** | Not enough data | Not enough data | | **Google Meet Integration** | Not enough data | Not enough data | | **Salesforce Integration** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Custom Booking Page** | Not enough data | Not enough data | | **Personalized Links** | Not enough data | Not enough data | | **Personalized Web Embed** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Set Working Hours** | Not enough data | Not enough data | | **Automatic Updates** | Not enough data | Not enough data | | **Buffer Times** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### Medical Spa | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Zenoti** | 8.5/10 | 119 | #### Business Management | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Inventory Management** | Not enough data | 8.4 (101 reviews) | | **Merchant Services** | Not enough data | 8.7 (106 reviews) | | **Appointment Scheduling** | Not enough data | 9.2 (114 reviews) | | **Employee Management** | Not enough data | 8.8 (108 reviews) | #### Marketing | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Client Communications** | Not enough data | 8.5 (109 reviews) | | **Loyalty Management** | Not enough data | 8.5 (101 reviews) | | **CRM** | Not enough data | 8.5 (104 reviews) | #### Practice Management | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Patient Records** | Not enough data | 8.6 (110 reviews) | | **Photo Management** | Not enough data | 8.4 (98 reviews) | | **E-Prescribing and Lab Orders** | Not enough data | Feature Not Available | | **Patient Portal** | Not enough data | 8.5 (98 reviews) | | **Insurance Billing** | Not enough data | Feature Not Available | #### Platform Tools | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Reporting and Analytics** | Not enough data | 8.6 (107 reviews) | | **Healthtech Integrations** | Not enough data | 8.2 (87 reviews) | | **Mobile App** | Not enough data | 8.1 (98 reviews) | ### Studio Management | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Zenoti** | N/A | N/A | #### Business Management | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Staff Management** | Not enough data | Not enough data | | **Payroll** | Not enough data | Not enough data | | **Analytics and Reporting** | Not enough data | Not enough data | | **Billing and Invoicing** | Not enough data | Not enough data | #### Class Management | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Self-Service Portals** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Communications** | Not enough data | Not enough data | | **Recitals and Events** | Not enough data | Not enough data | #### Client Manangement | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Personalization** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Student Profiles** | Not enough data | Not enough data | #### Integrations | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Marketing Platforms** | Not enough data | Not enough data | | **Point of Sale (POS) Systems** | Not enough data | Not enough data | ### Appointment Reminder | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | 9.1/10 | 28 | | **Zenoti** | N/A | N/A | #### Features | Feature | Acuity Scheduling | Zenoti | |---|---|---| | **Standalone Booking** | 9.4 (26 reviews) | Not enough data | | **Integrated App** | 8.8 (25 reviews) | Not enough data | | **SMS** | 8.7 (21 reviews) | Not enough data | | **Email** | 9.0 (27 reviews) | Not enough data | | **Voice** | Feature Not Available | Not enough data | | **Confirmation and Cancellation** | 9.5 (25 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management) **Unique to Acuity Scheduling (6):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Studio Management Software](https://www.g2.com/categories/studio-management), [Coaching Software](https://www.g2.com/categories/coaching), [Calendar Software](https://www.g2.com/categories/calendar-software) **Unique to Zenoti (1):** [Medical Spa Software](https://www.g2.com/categories/medical-spa) --- ## Reviewer Demographics ### By Company Size | Segment | Acuity Scheduling | Zenoti | |---|---|---| | **Small-Business** | 90.7% | 81.6% | | **Mid-Market** | 7.0% | 17.0% | | **Enterprise** | 2.3% | 1.4% | ### By Industry #### Acuity Scheduling - **Health, Wellness and Fitness:** 14.6% - **Marketing and Advertising:** 8.6% - **Professional Training & Coaching:** 5.8% - **Cosmetics:** 5.6% - **Photography:** 4.5% - **Management Consulting:** 2.8% - **Mental Health Care:** 2.8% - **Higher Education:** 2.5% - **Financial Services:** 2.5% - **Education Management:** 2.5% - **Other:** 47.7% #### Zenoti - **Health, Wellness and Fitness:** 32.1% - **Medical Practice:** 28.5% - **Consumer Services:** 13.0% - **Cosmetics:** 9.0% - **Retail:** 2.9% - **Alternative Medicine:** 2.9% - **Hospitality:** 2.9% - **Hospital & Health Care:** 2.2% - **Accounting:** 1.4% - **Marketing and Advertising:** 0.7% - **Other:** 4.3% --- ## Alternatives ### Alternatives to Acuity Scheduling - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2641 reviews) - [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews) - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) — 4.7/5 stars (1934 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (520 reviews) - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) — 4.6/5 stars (736 reviews) - [SimplyBook.me](https://www.g2.com/products/simplybook-me/reviews) — 4.4/5 stars (109 reviews) - [GReminders](https://www.g2.com/products/greminders/reviews) — 4.6/5 stars (693 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews) - [Setmore](https://www.g2.com/products/setmore/reviews) — 4.5/5 stars (269 reviews) ### Alternatives to Zenoti - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (520 reviews) - [Mangomint](https://www.g2.com/products/mangomint/reviews) — 4.9/5 stars (101 reviews) - [Boulevard](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews) — 4.4/5 stars (100 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (308 reviews) - [Meevo](https://www.g2.com/products/meevo/reviews) — 3.5/5 stars (43 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Phorest Salon Software](https://www.g2.com/products/phorest-salon-software/reviews) — 4.4/5 stars (30 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (292 reviews) --- ## Top Discussions ### Acuity Scheduling - Title: [What does Acuity Scheduling do?](https://www.g2.com/discussions/what-does-acuity-scheduling-do) — 1 comment > **Top comment:** "Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my..." ### Zenoti - Title: [Is Zenoti cloud-based?](https://www.g2.com/discussions/is-zenoti-cloud-based) — 1 comment > **Top comment:** "Yes, Zenoti is cloud-based." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/acuity-scheduling-vs-zenoti)