# Acuity Scheduling vs Agentforce Sales (formerly Salesforce Sales Cloud) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in reducing administrative burdens, with features like automated follow-ups and real-time insights that help streamline sales processes. Users appreciate the ability to personalize outreach at scale, which enhances engagement without sounding generic.
- **Users say** Acuity Scheduling stands out for its user-friendly interface, making it easy for both teams and clients to schedule appointments. Reviewers highlight the platform's customization options, allowing them to adjust schedules and send automated reminders effortlessly.
- **According to verified reviews** , Agentforce Sales offers a robust solution for mid-market businesses, providing tools that help manage complex sales pipelines effectively. The integration of AI into workflows is particularly praised for minimizing manual tasks and keeping deals progressing smoothly.
- **Reviewers mention** that while Acuity Scheduling is highly rated for ease of use, it primarily caters to small businesses. Users enjoy the flexibility of managing multiple instructors' schedules simultaneously, which is a significant advantage for organizations with diverse scheduling needs.
- **G2 reviewers highlight** that Agentforce Sales has a more extensive support network, although some users feel that the setup process could be improved. The platform's ability to log call outcomes and update opportunity stages automatically is a game changer for sales teams looking to enhance productivity.
- **Users express** that Acuity Scheduling's quality of support is commendable, with many finding it responsive and helpful. However, some users feel that it lacks the advanced features that larger organizations might require, which could limit its appeal for those looking for a more comprehensive scheduling solution.



| | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 409 | 25,791 | 
| **Largest Market Segment** | Small-Business (90.7% of reviews) | Mid-Market (46.0% of reviews) | 
| **Entry Level Price** | $16.00 1 Staff/Locations | $25.00 1 User Per Month | 

---
## Top Pros & Cons

### Acuity Scheduling

Pros:
- Ease of Use (4 reviews)
- User-Friendly (3 reviews)

Cons:
- Limited Features (3 reviews)
- Scheduling Issues (3 reviews)

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

---
## Ratings Comparison
| Rating | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
  | **Meets Requirements** | 9.3 (306 reviews) | 8.8 (14184 reviews) | 
  | **Ease of Use** | 9.1 (309 reviews) | 8.2 (18182 reviews) | 
  | **Ease of Setup** | 8.8 (185 reviews) | 7.8 (9117 reviews) | 
  | **Ease of Admin** | 9.1 (181 reviews) | 7.9 (4496 reviews) | 
  | **Quality of Support** | 9.3 (227 reviews) | 8.1 (12384 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (177 reviews) | 8.4 (4462 reviews) | 
  | **Product Direction (% positive)** | 8.8 (300 reviews) | 8.3 (13805 reviews) | 

---
## Pricing

### Acuity Scheduling

#### Entry-Level Pricing

Plan: Emerging

Price: $16.00 1 Staff/Locations

Description: Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required.

Key Features:
- Client self-scheduling
- Embed scheduler into your website
- Offer unlimited services and appointments

[Browse all 4 editions](https://www.g2.com/products/acuity-scheduling/pricing)

#### Free Trial

Yes

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11157 |

#### Sales Force Automation

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.8 (9628 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.3 (6401 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.7 (9350 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.3 (9559 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 8.0 (7326 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.2 (7626 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 8.0 (6767 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 8.1 (6667 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.3 (7420 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.0 (6681 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 8.1 (7001 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.5 (8140 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.9 (5429 reviews) | 

#### Customer Support

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Case Management** | Not enough data | 8.3 (6839 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 8.1 (6387 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.2 (6793 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 8.0 (5499 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.2 (5989 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Reporting** | Not enough data | 8.5 (9047 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.5 (9208 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.2 (7483 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.9 (5631 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 7.8 (5247 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.7 (6111 reviews) ✓ Verified | 

#### Platform

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Customization** | Not enough data | 8.5 (3692 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.5 (3699 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.6 (3648 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.4 (2906 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 8.5 (3188 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 8.1 (3206 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.7 (3686 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.1 (3032 reviews) | 

#### Integration

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.5 (2615 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.5 (3108 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.5 (2920 reviews) ✓ Verified | 

#### Generative AI

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (901 reviews) | 

#### Agentic AI - CRM

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (295 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (253 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (273 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (238 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (243 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (265 reviews) | 
| **Decision Making** | Not enough data | 8.3 (262 reviews) | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Reports

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |

#### Cartography

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Map Design** | Not enough data | 8.6 (35 reviews) | 
| **Vector Mapping ** | Not enough data | 8.4 (31 reviews) | 
| **Data Visualization** | Not enough data | 8.6 (35 reviews) | 
| **Overlaying** | Not enough data | 8.3 (35 reviews) | 

#### Analysis

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Predictive Analysis** | Not enough data | 8.2 (28 reviews) | 
| **Distance Analysis ** | Not enough data | 8.4 (35 reviews) | 
| **Spatial Analysis** | Not enough data | 8.3 (31 reviews) | 
| **Data Stream** | Not enough data | 8.4 (30 reviews) | 

#### Reporting

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Data Transformation** | Not enough data | 8.6 (29 reviews) | 
| **WYSIWYG Design** | Not enough data | 8.3 (24 reviews) | 
| **API Integrations** | Not enough data | 8.6 (22 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Lead Generation

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 |

#### Lead Facilitation

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.6 (273 reviews) | 
| **Lead Qualification** | Not enough data | 8.8 (298 reviews) | 
| **Lead Follow-up** | Not enough data | 8.8 (321 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.7 (293 reviews) | 

#### Organization

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.0 (356 reviews) | 
| **Data Entry** | Not enough data | 8.8 (349 reviews) | 
| **Integrations / APIs** | Not enough data | 8.8 (344 reviews) | 

#### Performance Analysis

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Coaching ** | Not enough data | 8.4 (287 reviews) | 
| **Peformance Tracking** | Not enough data | 8.8 (311 reviews) | 

#### Sales Analysis

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.5 (285 reviews) | 
| **Sales Forecasting ** | Not enough data | 8.8 (303 reviews) | 

#### Generative AI

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.5 (126 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (125 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (32 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (28 reviews) | 
| **Adaptive Learning** | Not enough data | 9.1 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.3 (28 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (28 reviews) | 
| **Decision Making** | Not enough data | 9.3 (30 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |

#### Integrated Workflows

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Task Management** | Not enough data | 8.7 (521 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.5 (510 reviews) | 
| **Calls and Voice** | Not enough data | 8.1 (465 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.1 (459 reviews) | 
| **CRM Integration** | Not enough data | 8.8 (524 reviews) | 
| **Calendar** | Not enough data | 8.4 (467 reviews) | 
| **Shared Records** | Not enough data | 8.6 (480 reviews) | 

#### Repeatability and Reportability

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Content Management** | Not enough data | 8.4 (481 reviews) | 
| **Workflow Management** | Not enough data | 8.7 (500 reviews) | 
| **Workflow Performance** | Not enough data | 8.7 (497 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.3 (481 reviews) | 
| **Gamification** | Not enough data | 7.8 (414 reviews) | 

#### AI and Automation

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.5 (462 reviews) | 
| **Lead Scoring** | Not enough data | 8.4 (469 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.3 (426 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.0 (430 reviews) | 
| **Machine Learning** | Not enough data | 7.8 (415 reviews) | 

#### Generative AI

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (268 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (87 reviews) | 
| **Multi-step Planning** | Not enough data | 8.5 (88 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (86 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (87 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (87 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (87 reviews) | 
| **Decision Making** | Not enough data | 8.5 (87 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |

#### Call Analytics

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Call Recording** | Not enough data | 8.7 (132 reviews) | 
| **Machine Learning** | Not enough data | 8.6 (136 reviews) | 
| **Call Analysis** | Not enough data | 8.7 (132 reviews) | 
| **Lead Qualification** | Not enough data | 8.9 (133 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Customer Scoring** | Not enough data | 8.7 (141 reviews) | 
| **Speech-to-Text** | Not enough data | 8.7 (125 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.3 (59 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (14 reviews) | 
| **Cross-system Integration** | Not enough data | 9.3 (14 reviews) | 
| **Adaptive Learning** | Not enough data | 9.2 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.7 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (14 reviews) | 
| **Decision Making** | Not enough data | 9.0 (14 reviews) | 

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Business Administration - Spa Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Billing & Sales** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

#### Marketing - Spa Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Membership** | Not enough data | Not enough data | 
| **Social Review** | Not enough data | Not enough data | 
| **Automated Campaigns** | Not enough data | Not enough data | 

#### Guest Experience - Spa Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 
| **Customer Trends** | Not enough data | Not enough data | 

### Coaching

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Administration

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Invoicing** | Not enough data | Not enough data | 

#### Coaching

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Client Plans** | Not enough data | Not enough data | 
| **Notekeeping** | Not enough data | Not enough data | 
| **Session History** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Goal Tracking** | Not enough data | Not enough data | 
| **Resource Library** | Not enough data | Not enough data | 

#### Business Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Client History** | Not enough data | Not enough data | 
| **Promotions** | Not enough data | Not enough data | 
| **Surveying** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Agentic AI - Coaching

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 83 |

#### Revenue Sourcing and Forecasting

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Revenue History** | Not enough data | 8.7 (67 reviews) | 
| **Pipeline Management** | Not enough data | 8.6 (70 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.9 (70 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.6 (64 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (67 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.4 (59 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.2 (59 reviews) | 

#### CRM Data Enrichment

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Calendar Sync** | Not enough data | 8.1 (65 reviews) | 
| **Email Activity Capture** | Not enough data | 8.5 (63 reviews) | 
| **Conversation Intelligence** | Not enough data | 8.2 (60 reviews) | 
| **Marketing Leads** | Not enough data | 8.2 (66 reviews) | 
| **Contact Capture** | Not enough data | 8.5 (57 reviews) | 

#### Account Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.3 (64 reviews) | 
| **Account optimization** | Not enough data | 8.1 (64 reviews) | 
| **Historical Patterns** | Not enough data | 8.1 (61 reviews) | 
| **Rep Performance** | Not enough data | 8.3 (60 reviews) | 
| **Account Engagement** | Not enough data | 8.7 (57 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.4 (57 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (23 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (22 reviews) | 
| **Decision Making** | Not enough data | 8.4 (24 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Calendar View

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | Not enough data | 
| **Customizable Viewing** | Not enough data | Not enough data | 

#### Shared Calendar

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | Not enough data | 
| **Multiple Calendar Management** | Not enough data | Not enough data | 

#### Accessibility

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | Not enough data | 
| **Keyboard Shortcuts** | Not enough data | Not enough data | 

#### Integration

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | Not enough data | 
| **Import Events** | Not enough data | Not enough data | 
| **Software Integrations** | Not enough data | Not enough data | 

#### Notifications

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | Not enough data | 
| **Location-Based Alerts** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Agentic AI - Calendar

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | 9.3/10 | 30 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Notifications

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Confirmations & Reminders** | 9.4 (27 reviews) | Not enough data | 
| **Appointment Follow-Up** | 9.6 (24 reviews) | Not enough data | 
| **Scheduling Notifications** | 9.7 (28 reviews) | Not enough data | 

#### Settings

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Time Zone Detection** | 9.2 (28 reviews) | Not enough data | 
| **Availability Settings** | 9.4 (27 reviews) | Not enough data | 
| **Blocked Time Settings** | 9.3 (27 reviews) | Not enough data | 

#### Personalization

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Branding** | 8.8 (26 reviews) | Not enough data | 
| **Links** | 9.2 (27 reviews) | Not enough data | 

#### Integrations

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Multi- Calendar Integration** | 9.4 (24 reviews) | Not enough data | 
| **Website Integration** | 9.5 (23 reviews) | Not enough data | 
| **Payment Acceptance** | 9.3 (19 reviews) | Not enough data | 
| **Video Conferencing** | 9.2 (20 reviews) | Not enough data | 
| **Communication** | 9.0 (24 reviews) | Not enough data | 

#### Generative AI

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |

#### Territory Mapping

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Custom Territory Mapping** | Not enough data | 8.7 (31 reviews) | 
| **Strategic Selling** | Not enough data | 8.6 (29 reviews) | 
| **Automatic Rep Assignment** | Not enough data | 8.4 (29 reviews) | 

#### Route Planning

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Lead Priority** | Not enough data | 8.9 (28 reviews) | 
| **Optimized Sales Routes** | Not enough data | 9.0 (30 reviews) | 
| **Map Directions** | Not enough data | 9.1 (31 reviews) | 

#### Sales Performance Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Gamification** | Not enough data | 8.3 (26 reviews) | 
| **Performance Dashboards** | Not enough data | 8.3 (29 reviews) | 
| **Sales Rep Tracker** | Not enough data | 9.0 (29 reviews) | 

#### Presentation and Forms

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Video and Interactive Media** | Not enough data | 8.0 (25 reviews) | 
| **Digital Contracts** | Not enough data | 8.2 (28 reviews) | 
| **E-signature** | Not enough data | 8.5 (28 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |

#### Integrations

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 8.1 (158 reviews) | 
| **Email Integration** | Not enough data | 8.6 (160 reviews) | 
| **Zoom Integration** | Not enough data | 8.1 (159 reviews) | 
| **Google Meet Integration** | Not enough data | 8.1 (158 reviews) | 
| **Salesforce Integration** | Not enough data | 8.8 (161 reviews) | 

#### Branding & Customizatio

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.1 (153 reviews) | 
| **Personalized Links** | Not enough data | 8.2 (157 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.3 (156 reviews) | 

#### Automatic Rules & Configurations

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.4 (157 reviews) | 
| **Automatic Updates** | Not enough data | 8.3 (157 reviews) | 
| **Buffer Times** | Not enough data | 8.1 (159 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (34 reviews) | 
| **Multi-step Planning** | Not enough data | 8.4 (35 reviews) | 

### Studio Management

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Business Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Staff Management** | Not enough data | Not enough data | 
| **Payroll** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Billing and Invoicing** | Not enough data | Not enough data | 

#### Class Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Self-Service Portals** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | 
| **Recitals and Events** | Not enough data | Not enough data | 

#### Client Manangement

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Student Profiles** | Not enough data | Not enough data | 

#### Integrations

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Marketing Platforms** | Not enough data | Not enough data | 
| **Point of Sale (POS) Systems** | Not enough data | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |

#### Sales Performance Features - Sales Planning

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Account Scoring** | Not enough data | 8.5 (173 reviews) | 
| **Revenue Planning** | Not enough data | 8.5 (162 reviews) | 
| **Account Segmentation** | Not enough data | 8.5 (167 reviews) | 
| **Sales Performance** | Not enough data | 8.6 (169 reviews) | 
| **Sales Forecasting** | Not enough data | 8.7 (171 reviews) | 
| **Integrations** | Not enough data | 8.8 (166 reviews) | 
| **Scenario Modeling** | Not enough data | 8.2 (162 reviews) | 

#### Territory Management - Sales Planning

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Territory Management** | Not enough data | 8.6 (164 reviews) | 
| **Territory Planning** | Not enough data | 8.5 (170 reviews) | 

#### Quota & Capacity Management - Sales Planning

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Quota Management** | Not enough data | 8.4 (166 reviews) | 
| **Capacity Management** | Not enough data | 8.4 (174 reviews) | 
| **Quota Planning** | Not enough data | 8.4 (166 reviews) | 

#### Agentic AI - Sales Planning

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (56 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (55 reviews) | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 |

#### Agentic AI - Lead Scoring

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (54 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (53 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (54 reviews) | 
| **Decision Making** | Not enough data | 8.1 (55 reviews) | 

#### Attribution

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 8.9 (452 reviews) | 
| **Lead Assignment** | Not enough data | 8.9 (458 reviews) | 
| **Pipeline Acceleration** | Not enough data | 8.6 (433 reviews) | 

#### Discovery

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Lead Management** | Not enough data | 8.9 (462 reviews) | 
| **Scoring/Ranking** | Not enough data | 8.6 (452 reviews) | 
| **Lead Context** | Not enough data | 8.6 (429 reviews) | 

#### Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Conversion Viability** | Not enough data | 8.5 (417 reviews) | 
| **Workflow** | Not enough data | 8.6 (438 reviews) | 

#### Platform

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Data Synchronization** | Not enough data | 8.6 (428 reviews) | 
| **Analysis** | Not enough data | 8.6 (429 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 684 |

#### Agentic AI - Sales Performance Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (68 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.7 (68 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (69 reviews) | 

#### Incentives

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Badges** | Not enough data | 8.2 (432 reviews) | 
| **Triggers** | Not enough data | 8.4 (495 reviews) | 
| **Commission Calculator** | Not enough data | 8.0 (429 reviews) | 
| **Leaderboards** | Not enough data | 8.6 (507 reviews) | 

#### Personalization

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Profiles** | Not enough data | 8.6 (477 reviews) | 
| **Custom Reports** | Not enough data | 8.8 (555 reviews) | 
| **Dashboards** | Not enough data | 8.9 (588 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (531 reviews) | 

#### Administrative

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Integration** | Not enough data | 8.7 (558 reviews) | 
| **Employee Structure** | Not enough data | 8.5 (521 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.4 (502 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |

#### Agentic AI - Email Tracking

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (62 reviews) | 
| **Multi-step Planning** | Not enough data | 8.4 (60 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (60 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (62 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (61 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (60 reviews) | 
| **Decision Making** | Not enough data | 8.4 (63 reviews) | 

#### Analytics

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Open Rates** | Not enough data | 8.3 (569 reviews) | 
| **Link Activity** | Not enough data | 8.4 (576 reviews) | 
| **Attachment Activity** | Not enough data | 8.3 (590 reviews) | 

#### Customizations

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.7 (623 reviews) | 
| **Email Scheduling** | Not enough data | 8.5 (592 reviews) | 
| **Notifications** | Not enough data | 8.6 (625 reviews) | 
| **Email Categorization** | Not enough data | 8.4 (570 reviews) | 
| **Templates** | Not enough data | 8.4 (598 reviews) | 

#### Generative AI

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (289 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 |

#### Agentic AI - Sales Analytics

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (77 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (78 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (77 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (76 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (77 reviews) | 

#### Data Sourcing

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (966 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (996 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.4 (898 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.7 (1027 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (958 reviews) | 

#### Predictive Analytics

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.4 (944 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.6 (958 reviews) | 
| **Risk Analysis** | Not enough data | 8.1 (851 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (892 reviews) | 

#### Sales Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.7 (982 reviews) | 
| **Sales Gamification** | Not enough data | 8.1 (853 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.6 (976 reviews) | 
| **Activity Tracking** | Not enough data | 8.8 (1045 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |

#### Agentic AI - Outbound Call Tracking

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (38 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (39 reviews) | 

#### Calling

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Record Calls** | Not enough data | 8.5 (185 reviews) | 
| **Generate Location** | Not enough data | 8.4 (176 reviews) | 
| **Call Types** | Not enough data | 8.7 (185 reviews) | 
| **Click-to-Call** | Not enough data | 8.7 (183 reviews) | 
| **Auto Dialer** | Not enough data | 8.6 (44 reviews) | 

#### Contacts

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Personalization** | Not enough data | 8.8 (176 reviews) | 
| **Information Locater** | Not enough data | 8.7 (179 reviews) | 
| **Record Prospect Data** | Not enough data | 8.7 (181 reviews) | 

#### Insights

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Notes** | Not enough data | 9.1 (189 reviews) | 
| **Daily Summary** | Not enough data | 8.9 (182 reviews) | 
| **Automated Voicemails** | Not enough data | 8.3 (178 reviews) | 
| **Automated Emails** | Not enough data | 8.5 (188 reviews) | 
| **Sorts Prospects** | Not enough data | 8.4 (182 reviews) | 
| **Automated Note Taking** | Not enough data | 8.7 (38 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |

#### Agentic AI - Sales Coaching

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 9.0 (20 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (20 reviews) | 
| **Adaptive Learning** | Not enough data | 9.1 (20 reviews) | 
| **Decision Making** | Not enough data | 9.2 (20 reviews) | 

#### Training

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.8 (255 reviews) | 
| **Coaching Materials** | Not enough data | 8.8 (247 reviews) | 
| **Playbook Creation** | Not enough data | 8.5 (207 reviews) | 
| **Video Record** | Not enough data | 8.5 (242 reviews) | 

#### Feedback

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Review** | Not enough data | 8.8 (236 reviews) | 
| **Scorecard** | Not enough data | 8.6 (232 reviews) | 
| **Coaching Card** | Not enough data | 8.6 (213 reviews) | 
| **Leaderboard** | Not enough data | 8.6 (200 reviews) | 
| **Real-Time Updates** | Not enough data | 8.8 (225 reviews) | 
| **Notifications** | Not enough data | 8.9 (226 reviews) | 
| **Competition** | Not enough data | 8.7 (198 reviews) | 

#### Generative AI

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (70 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |

#### Agentic AI - Sales Enablement

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (33 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (33 reviews) | 

#### Content Management

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Content Import** | Not enough data | 8.3 (351 reviews) | 
| **Content Creation** | Not enough data | 8.1 (342 reviews) | 
| **Templates** | Not enough data | 8.2 (328 reviews) | 
| **Advanced Search** | Not enough data | 8.5 (318 reviews) | 
| **Content Storage** | Not enough data | 8.3 (335 reviews) | 

#### Analytics

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (347 reviews) | 
| **Alerts** | Not enough data | 8.4 (345 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.5 (226 reviews) | 
| **Content Utilization** | Not enough data | 8.3 (351 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Sales Training ** | Not enough data | 8.4 (27 reviews) | 
| **Sales Coaching** | Not enough data | 8.4 (27 reviews) | 
| **Sales Onboarding** | Not enough data | 8.5 (27 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | 8.3 (26 reviews) | 
| **AI and Automation** | Not enough data | 8.3 (28 reviews) | 
| **End-to-End Customer Journey Insights** | Not enough data | 8.8 (27 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 |

#### Agentic AI - Revenue AI Platforms

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | 10.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | 10.0 (6 reviews) | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | 9.7 (5 reviews) | 
| **Customer Data Capture** | Not enough data | 10.0 (6 reviews) | 

### Appointment Reminder

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | 9.1/10 | 28 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Features

| Feature | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Standalone Booking** | 9.4 (26 reviews) | Not enough data | 
| **Integrated App** | 8.8 (25 reviews) | Not enough data | 
| **SMS** | 8.7 (21 reviews) | Not enough data | 
| **Email** | 9.0 (27 reviews) | Not enough data | 
| **Voice** | Feature Not Available | Not enough data | 
| **Confirmation and Cancellation** | 9.5 (25 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling)

**Unique to Acuity Scheduling (6):** [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Studio Management Software](https://www.g2.com/categories/studio-management), [Coaching Software](https://www.g2.com/categories/coaching), [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management), [Calendar Software](https://www.g2.com/categories/calendar-software)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (16):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Acuity Scheduling | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|
| **Small-Business** | 90.7% | 20.6% | 
| **Mid-Market** | 7.0% | 46.0% | 
| **Enterprise** | 2.3% | 33.4% | 

### By Industry

#### Acuity Scheduling

- **Health, Wellness and Fitness:** 14.6%
- **Marketing and Advertising:** 8.6%
- **Professional Training & Coaching:** 5.8%
- **Cosmetics:** 5.6%
- **Photography:** 4.5%
- **Management Consulting:** 2.8%
- **Mental Health Care:** 2.8%
- **Higher Education:** 2.5%
- **Financial Services:** 2.5%
- **Education Management:** 2.5%
- **Other:** 47.7%

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

---
## Alternatives

### Alternatives to Acuity Scheduling

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2640 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) — 4.7/5 stars (1934 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (517 reviews)
- [Chili Piper](https://www.g2.com/products/chili-piper/reviews) — 4.6/5 stars (736 reviews)
- [SimplyBook.me](https://www.g2.com/products/simplybook-me/reviews) — 4.4/5 stars (109 reviews)
- [GReminders](https://www.g2.com/products/greminders/reviews) — 4.6/5 stars (677 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Setmore](https://www.g2.com/products/setmore/reviews) — 4.5/5 stars (269 reviews)

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6650 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)

---
## Top Discussions

### Acuity Scheduling

- Title: [What does Acuity Scheduling do?](https://www.g2.com/discussions/what-does-acuity-scheduling-do) — 1 comment
  > **Top comment:** "Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my..."

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/acuity-scheduling-vs-agentforce-sales-formerly-salesforce-sales-cloud)