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At a Glance
Market Segments
Small-Business (90.6% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$16.00 1 Staff/Locations
$25.00 1 User Per Month
Acuity Scheduling
Star Rating
(406)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
$16.00 1 Staff/Locations
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,289)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Sales Force Automation features, particularly in Contact & Account Management (8.8) and Opportunity & Pipeline Management (8.7), making it a strong choice for mid-market businesses looking for comprehensive sales solutions.
- Reviewers mention that Acuity Scheduling shines in its scheduling capabilities, with high ratings for Confirmations & Reminders (9.5) and Appointment Follow-Up (9.7), which are crucial for small businesses that prioritize customer engagement and appointment management.
- G2 users highlight that Salesforce Sales Cloud offers robust Marketing Automation features, particularly in Lead Management (8.5) and Campaign Management (8.1), which are essential for businesses focused on lead generation and nurturing.
- Users on G2 report that Acuity Scheduling provides superior integrations, especially with Multi-Calendar Integration (9.4) and Website Integration (9.7), allowing small businesses to streamline their scheduling processes effectively.
- Reviewers say that while Salesforce Sales Cloud has a higher entry-level price ($25.00), its extensive features justify the cost for businesses that require advanced sales and marketing tools, whereas Acuity Scheduling's lower entry price ($16.00) makes it more accessible for small businesses.
- Users report that Salesforce Sales Cloud has a steeper learning curve with an Ease of Use rating of 8.1, while Acuity Scheduling is praised for its user-friendly interface and Ease of Setup rating of 8.9, making it a better fit for users who need quick implementation.
Pricing
Entry-Level Pricing
Acuity Scheduling
Emerging
$16.00
1 Staff/Locations
Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required.
- Client self-scheduling
- Embed scheduler into your website
- Offer unlimited services and appointments
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Acuity Scheduling
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.3
305
8.8
13,785
Ease of Use
9.1
308
8.2
17,765
Ease of Setup
8.8
184
7.8
8,730
Ease of Admin
9.1
181
7.9
4,437
Quality of Support
9.3
227
8.1
12,024
Has the product been a good partner in doing business?
9.3
177
8.4
4,401
Product Direction (% positive)
8.8
299
8.2
13,459
Features by Category
Sales Force Automation
Not enough data
8.8
9447
|
Verified
Not enough data
8.3
6388
|
Verified
Not enough data
8.7
9169
|
Verified
Not enough data
8.3
9428
|
Verified
Not enough data
8.0
7311
|
Verified
Not enough data
8.2
7602
|
Verified
Not enough data
8.0
6749
|
Verified
Not enough data
8.1
6649
|
Verified
Not enough data
8.3
7401
|
Verified
Marketing Automation
Not enough data
8.0
6662
|
Verified
Not enough data
8.1
6984
|
Verified
Not enough data
8.5
8007
|
Verified
Not enough data
7.9
5422
Customer Support
Not enough data
8.3
6806
|
Verified
Not enough data
8.1
6380
|
Verified
Not enough data
8.2
6777
|
Verified
Not enough data
8.0
5493
|
Verified
Not enough data
8.2
5983
|
Verified
Reporting & Analytics
Not enough data
8.5
8928
|
Verified
Not enough data
8.5
9115
|
Verified
Not enough data
8.2
7424
|
Verified
Mobile & Social
Not enough data
7.9
5612
|
Verified
Not enough data
7.8
5244
|
Verified
Not enough data
7.7
6091
|
Verified
Platform
Not enough data
8.5
3583
|
Verified
Not enough data
8.5
3590
|
Verified
Not enough data
8.6
3615
|
Verified
Not enough data
8.4
2893
|
Verified
Not enough data
8.5
3166
|
Verified
Not enough data
8.1
3188
|
Verified
Not enough data
8.7
3588
|
Verified
Not enough data
8.1
3022
Integration
Not enough data
8.5
2597
|
Verified
Not enough data
8.5
3049
|
Verified
Not enough data
8.5
2889
|
Verified
Generative AI
Not enough data
7.6
881
Agentic AI - CRM
Not enough data
7.9
241
Not enough data
7.9
241
Not enough data
8.2
239
Not enough data
8.0
236
Not enough data
8.0
234
Not enough data
8.1
236
Not enough data
8.2
237
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
270
Not enough data
8.8
291
Not enough data
8.8
313
Not enough data
8.6
287
Organization
Not enough data
8.9
348
Not enough data
8.8
339
Not enough data
8.8
333
Performance Analysis
Not enough data
8.4
282
Not enough data
8.8
305
Sales Analysis
Not enough data
8.4
283
Not enough data
8.8
297
Generative AI
Not enough data
8.5
121
Not enough data
8.4
121
Agentic AI - AI Sales Assistant
Not enough data
9.1
24
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Integrated Workflows
Not enough data
8.7
518
Not enough data
8.5
510
Not enough data
8.1
466
Not enough data
8.1
461
Not enough data
8.8
520
Not enough data
8.4
469
Not enough data
8.6
482
Repeatability and Reportability
Not enough data
8.4
483
Not enough data
8.7
501
Not enough data
8.7
497
Not enough data
8.3
483
Not enough data
7.8
417
AI and Automation
Not enough data
8.5
461
Not enough data
8.4
468
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
414
Generative AI
Not enough data
7.4
268
Agentic AI - Sales Engagement
Not enough data
8.3
87
Not enough data
8.4
87
Not enough data
8.5
85
Not enough data
8.4
87
Not enough data
8.3
87
Not enough data
8.3
87
Not enough data
8.5
86
Call Analytics
Not enough data
8.7
131
Not enough data
8.6
135
Not enough data
8.7
131
Not enough data
8.9
131
Agent Performance Management
Not enough data
8.7
140
Not enough data
8.7
124
Not enough data
8.7
141
Generative AI
Not enough data
8.2
56
Agentic AI - Conversation Intelligence
Not enough data
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Business Administration - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
CRM Data Enrichment
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Account Management
Not enough data
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Calendar View
Not enough data
Not enough data
Not enough data
Not enough data
Shared Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
9.4
27
Not enough data
9.6
24
Not enough data
9.7
28
Not enough data
Settings
9.2
28
Not enough data
9.4
27
Not enough data
9.3
27
Not enough data
Personalization
8.8
26
Not enough data
9.2
27
Not enough data
Integrations
9.4
24
Not enough data
9.7
22
Not enough data
9.3
19
Not enough data
9.2
20
Not enough data
9.0
24
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Class Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Manangement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
Not enough data
8.4
173
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
169
Not enough data
8.6
167
Not enough data
8.8
167
Not enough data
8.2
164
Territory Management - Sales Planning
Not enough data
8.6
165
Not enough data
8.5
170
Quota & Capacity Management - Sales Planning
Not enough data
8.4
167
Not enough data
8.3
174
Not enough data
8.4
168
Agentic AI - Sales Planning
Not enough data
8.4
54
Not enough data
8.5
53
Agentic AI - Lead Scoring
Not enough data
7.7
50
Not enough data
8.3
50
Not enough data
7.8
50
Not enough data
7.9
51
Attribution
Not enough data
8.9
446
Not enough data
8.9
450
Not enough data
8.6
432
Discovery
Not enough data
8.9
453
Not enough data
8.6
448
Not enough data
8.6
430
Management
Not enough data
8.5
418
Not enough data
8.7
436
Platform
Not enough data
8.6
428
Not enough data
8.6
428
Agentic AI - Sales Performance Management
Not enough data
8.4
72
Not enough data
8.6
72
Not enough data
8.5
73
Incentives
Not enough data
8.2
435
Not enough data
8.4
498
Not enough data
8.0
434
Not enough data
8.5
510
Personalization
Not enough data
8.6
479
Not enough data
8.8
557
Not enough data
8.9
588
Not enough data
8.6
534
Administrative
Not enough data
8.7
562
Not enough data
8.5
525
Not enough data
8.4
506
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
571
Not enough data
8.4
579
Not enough data
8.4
593
Customizations
Not enough data
8.7
623
Not enough data
8.5
591
Not enough data
8.6
627
Not enough data
8.4
572
Not enough data
8.4
600
Generative AI
Not enough data
7.5
293
Agentic AI - Sales Analytics
Not enough data
8.2
78
Not enough data
8.6
77
Not enough data
8.3
77
Not enough data
8.3
77
Not enough data
8.3
77
Data Sourcing
Not enough data
8.5
963
Not enough data
8.7
994
Not enough data
8.3
898
Not enough data
8.7
1025
Not enough data
8.6
958
Predictive Analytics
Not enough data
8.4
940
Not enough data
8.6
953
Not enough data
8.1
851
Not enough data
8.3
891
Sales Management
Not enough data
8.7
980
Not enough data
8.1
854
Not enough data
8.6
975
Not enough data
8.8
1043
Agentic AI - Outbound Call Tracking
Not enough data
8.5
37
Not enough data
8.5
38
Calling
Not enough data
8.5
185
Not enough data
8.4
176
Not enough data
8.7
185
Not enough data
8.7
182
Not enough data
8.7
42
Contacts
Not enough data
8.8
176
Not enough data
8.7
179
Not enough data
8.7
181
Insights
Not enough data
9.1
186
Not enough data
8.9
182
Not enough data
8.3
178
Not enough data
8.5
188
Not enough data
8.4
182
Not enough data
8.6
38
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
30
Not enough data
8.2
30
Not enough data
8.2
30
Content Management
Not enough data
8.3
350
Not enough data
8.1
341
Not enough data
8.2
326
Not enough data
8.5
317
Not enough data
8.3
334
Analytics
Not enough data
8.7
341
Not enough data
8.4
340
Not enough data
8.5
222
Not enough data
8.3
349
Learning Management - Sales Enablement
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.6
23
Revenue Enablement - Sales Enablement
Not enough data
8.5
23
Not enough data
8.4
24
Not enough data
9.0
23
Features
9.4
26
Not enough data
8.7
25
Not enough data
8.7
21
Not enough data
9.0
27
Not enough data
Feature Not Available
Not enough data
9.5
25
Not enough data
Categories
Categories
Shared Categories
Acuity Scheduling and Salesforce Sales Cloud are categorized as Business Scheduling
Unique Categories
Acuity Scheduling is categorized as Appointment Reminder, Online Appointment Scheduling, Studio Management, Coaching, Spa and Salon Management, and Calendar
Salesforce Sales Cloud is categorized as Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Acuity Scheduling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
14.7%
Marketing and Advertising
8.6%
Professional Training & Coaching
5.8%
Cosmetics
5.6%
Photography
4.6%
Other
60.8%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Discussions
What does Acuity Scheduling do?
1 Comment
JB
Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my...Read more
Acuity Scheduling has no more discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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