# Acuity Scheduling vs Qualified Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Acuity Scheduling excels in user-friendliness, with many praising its ability to easily build and adjust appointments. Users appreciate the flexibility it offers, allowing multiple instructors to schedule simultaneously, which enhances its appeal for small businesses.
- **Users say** that Qualified stands out for its advanced AI capabilities, particularly the AI SDR Agent named Piper. Reviewers highlight how Piper effectively automates lead qualification and meeting bookings, even outside of regular hours, making it a powerful tool for sales teams.
- **According to verified reviews** , Acuity Scheduling is noted for its strong administrative features, with users expressing satisfaction in how it simplifies calendar management. The platform's customization options are frequently mentioned, making it a favorite among small business owners.
- **Reviewers mention** that Qualified offers exceptional customer support, with users specifically noting the helpfulness of their support team. This level of service is a significant advantage for teams looking for reliable assistance as they navigate the platform.
- **G2 reviewers highlight** that while Acuity Scheduling has a solid performance in appointment follow-ups and notifications, it may not meet the complex needs of larger organizations as effectively as Qualified, which is tailored for mid-market businesses.
- **Users report** that both platforms have strong integration capabilities, but Qualified's sophisticated AI tools provide a more robust solution for managing complex sales conversations, which can be a game-changer for teams focused on lead generation.



| | Acuity Scheduling | Qualified | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 409 | 1,488 | 
| **Largest Market Segment** | Small-Business (90.7% of reviews) | Mid-Market (69.8% of reviews) | 
| **Entry Level Price** | $16.00 1 Staff/Locations | Contact Us | 

---
## Top Pros & Cons

### Acuity Scheduling

Pros:
- Ease of Use (4 reviews)
- User-Friendly (3 reviews)

Cons:
- Limited Features (3 reviews)
- Scheduling Issues (3 reviews)

### Qualified

Pros:
- Customer Support (288 reviews)
- Helpful (274 reviews)

Cons:
- Learning Curve (87 reviews)
- Missing Features (86 reviews)

---
## Ratings Comparison
| Rating | Acuity Scheduling | Qualified | 
|---|---|---|
  | **Meets Requirements** | 9.3 (306 reviews) | 9.5 (1164 reviews) | 
  | **Ease of Use** | 9.1 (309 reviews) | 9.2 (1179 reviews) | 
  | **Ease of Setup** | 8.8 (185 reviews) | 9.1 (869 reviews) | 
  | **Ease of Admin** | 9.1 (181 reviews) | 9.2 (850 reviews) | 
  | **Quality of Support** | 9.3 (227 reviews) | 9.9 (1166 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (177 reviews) | 9.9 (868 reviews) | 
  | **Product Direction (% positive)** | 8.8 (300 reviews) | 9.9 (1093 reviews) | 

---
## Pricing

### Acuity Scheduling

#### Entry-Level Pricing

Plan: Emerging

Price: $16.00 1 Staff/Locations

Description: Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required.

Key Features:
- Client self-scheduling
- Embed scheduler into your website
- Offer unlimited services and appointments

[Browse all 4 editions](https://www.g2.com/products/acuity-scheduling/pricing)

#### Free Trial

Yes

### Qualified

#### Entry-Level Pricing

Plan: Premier

Price: Contact Us

Description: Scale pipeline with Piper the AI SDR and sales rep conversations. 

Key Features:
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails

[Browse all 3 editions](https://www.g2.com/products/qualified/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | 9.0/10 | 557 |

#### Messenger

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Sequencing** | Not enough data | 9.3 (352 reviews) ✓ Verified | 
| **AI** | Not enough data | 9.2 (420 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 9.6 (446 reviews) ✓ Verified | 
| **Customization Interface** | Not enough data | 9.2 (410 reviews) ✓ Verified | 

#### Channels

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Social Media** | Not enough data | Feature Not Available | 
| **Website** | Not enough data | 9.6 (440 reviews) ✓ Verified | 
| **Text Message (SMS)** | Not enough data | 7.3 (173 reviews) | 
| **Voice Assistants** | Not enough data | Feature Not Available | 
| **Other** | Not enough data | 8.5 (174 reviews) ✓ Verified | 

#### Customers

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Targeting** | Not enough data | 9.4 (389 reviews) ✓ Verified | 
| **Profiles** | Not enough data | 9.4 (335 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 9.1 (412 reviews) ✓ Verified | 
| **Lead Gathering** | Not enough data | 9.5 (406 reviews) ✓ Verified | 
| **Sales Conversion** | Not enough data | 9.4 (395 reviews) ✓ Verified | 

#### Agentic AI - Conversational Marketing

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (40 reviews) | 
| **Multi-step Planning** | Not enough data | 8.4 (34 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (48 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (42 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (42 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (37 reviews) | 
| **Decision Making** | Not enough data | 8.7 (36 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | 9.4/10 | 88 |

#### Lead Facilitation

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 9.6 (74 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | 9.2 (73 reviews) ✓ Verified | 
| **Lead Follow-up** | Not enough data | 9.2 (63 reviews) ✓ Verified | 
| **Meeting Scheduling ** | Not enough data | 9.7 (80 reviews) ✓ Verified | 

#### Organization

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.3 (54 reviews) ✓ Verified | 
| **Data Entry** | Not enough data | 9.3 (57 reviews) ✓ Verified | 
| **Integrations / APIs** | Not enough data | 9.3 (66 reviews) ✓ Verified | 

#### Performance Analysis

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Coaching ** | Not enough data | 9.1 (45 reviews) ✓ Verified | 
| **Peformance Tracking** | Not enough data | 9.5 (48 reviews) ✓ Verified | 

#### Sales Analysis

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.8 (44 reviews) ✓ Verified | 
| **Sales Forecasting ** | Not enough data | 8.8 (42 reviews) ✓ Verified | 

#### Generative AI

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.5 (44 reviews) | 
| **AI Text Summarization** | Not enough data | 9.6 (41 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.9 (12 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 9.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 8.9 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.4 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 9.1 (13 reviews) | 
| **Decision Making** | Not enough data | 9.7 (11 reviews) | 

### Buyer Intent Data Providers

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | 9.4/10 | 222 |

#### Data Availability

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 9.4 (171 reviews) | 
| **Account Data Availability** | Not enough data | 9.4 (183 reviews) | 
| **Offline Data** | Not enough data | 9.2 (130 reviews) | 

#### Platform Additional Functionality

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Integrations** | Not enough data | 9.5 (201 reviews) | 
| **Topic Customization** | Not enough data | 9.5 (161 reviews) | 
| **Natural Language Processing (NLP)** | Not enough data | Feature Not Available | 
| **Alerts** | Not enough data | 9.5 (185 reviews) | 
| **Real-time Intent** | Not enough data | 9.6 (188 reviews) | 

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Business Administration - Spa Management

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Billing & Sales** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

#### Marketing - Spa Management

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Membership** | Not enough data | Not enough data | 
| **Social Review** | Not enough data | Not enough data | 
| **Automated Campaigns** | Not enough data | Not enough data | 

#### Guest Experience - Spa Management

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 
| **Customer Trends** | Not enough data | Not enough data | 

### Coaching

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Administration

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Invoicing** | Not enough data | Not enough data | 

#### Coaching

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Client Plans** | Not enough data | Not enough data | 
| **Notekeeping** | Not enough data | Not enough data | 
| **Session History** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Goal Tracking** | Not enough data | Not enough data | 
| **Resource Library** | Not enough data | Not enough data | 

#### Business Management

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Client History** | Not enough data | Not enough data | 
| **Promotions** | Not enough data | Not enough data | 
| **Surveying** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Agentic AI - Coaching

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | 9.6/10 | 39 |

#### Responses

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Personalization** | Not enough data | 9.5 (36 reviews) | 
| **Route To Human** | Not enough data | 9.6 (37 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 9.6 (35 reviews) | 

#### Automation - AI Agents

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 9.7 (30 reviews) | 
| **Customer Interaction Automation** | Not enough data | 9.3 (30 reviews) | 
| **Lead Generation** | Not enough data | 9.6 (33 reviews) | 
| **Document Processing** | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Feature Not Available | 

#### Platform

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Conversation Editor** | Not enough data | 9.6 (34 reviews) | 
| **Integration** | Not enough data | 9.7 (35 reviews) | 
| **Human-In-The-Loop** | Not enough data | 9.8 (35 reviews) | 

#### Autonomy -  AI Agents

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 9.4 (33 reviews) | 
| **Adaptive Responses** | Not enough data | 9.5 (32 reviews) | 
| **Task Execution** | Not enough data | 9.8 (30 reviews) | 
| **Problem Solving** | Not enough data | 9.4 (30 reviews) | 

#### Generative AI

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.6 (29 reviews) | 
| **AI Text Summarization** | Not enough data | 9.6 (29 reviews) | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | 9.3/10 | 617 |

#### Responses

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Customization** | Not enough data | 9.4 (533 reviews) | 
| **Control** | Not enough data | 9.5 (505 reviews) | 
| **Route To Human** | Not enough data | 9.6 (537 reviews) | 
| **Menu bars** | Not enough data | 9.3 (451 reviews) | 
| **Drip sequences** | Not enough data | 9.0 (365 reviews) | 

#### Platform

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Live chat** | Not enough data | 9.7 (550 reviews) | 
| **Integrations** | Not enough data | 9.5 (542 reviews) | 
| **Branding** | Not enough data | 9.4 (510 reviews) | 
| **Analytics** | Not enough data | 9.3 (532 reviews) | 
| **A/B testing** | Not enough data | 9.2 (417 reviews) | 
| **Role-based access** | Not enough data | 9.4 (473 reviews) | 
| **Collection of information** | Not enough data | 9.5 (485 reviews) | 

#### Generative AI

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.0 (180 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (174 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Calendar View

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | Not enough data | 
| **Customizable Viewing** | Not enough data | Not enough data | 

#### Shared Calendar

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | Not enough data | 
| **Multiple Calendar Management** | Not enough data | Not enough data | 

#### Accessibility

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | Not enough data | 
| **Keyboard Shortcuts** | Not enough data | Not enough data | 

#### Integration

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | Not enough data | 
| **Import Events** | Not enough data | Not enough data | 
| **Software Integrations** | Not enough data | Not enough data | 

#### Notifications

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | Not enough data | 
| **Location-Based Alerts** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Agentic AI - Calendar

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | 9.3/10 | 30 |
| **Qualified** | 9.1/10 | 272 |

#### Notifications

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Confirmations & Reminders** | 9.4 (27 reviews) | 9.3 (218 reviews) | 
| **Appointment Follow-Up** | 9.6 (24 reviews) | 9.2 (204 reviews) | 
| **Scheduling Notifications** | 9.7 (28 reviews) | 9.4 (221 reviews) | 

#### Settings

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Time Zone Detection** | 9.2 (28 reviews) | 9.4 (221 reviews) | 
| **Availability Settings** | 9.4 (27 reviews) | 9.5 (229 reviews) | 
| **Blocked Time Settings** | 9.3 (27 reviews) | 9.5 (218 reviews) | 

#### Personalization

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Branding** | 8.8 (26 reviews) | 9.4 (222 reviews) | 
| **Links** | 9.2 (27 reviews) | 9.5 (206 reviews) | 

#### Integrations

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Multi- Calendar Integration** | 9.4 (24 reviews) | 9.4 (219 reviews) | 
| **Website Integration** | 9.5 (23 reviews) | 9.6 (240 reviews) | 
| **Payment Acceptance** | 9.3 (19 reviews) | 7.7 (152 reviews) | 
| **Video Conferencing** | 9.2 (20 reviews) | 8.6 (183 reviews) | 
| **Communication** | 9.0 (24 reviews) | 8.9 (184 reviews) | 

#### Generative AI

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 9.0 (113 reviews) | 
| **AI Text Summarization** | Feature Not Available | 8.9 (101 reviews) | 
| **AI Text-to-Image** | Feature Not Available | 8.5 (91 reviews) | 
| **AI Text-to-Speech** | Feature Not Available | 8.7 (91 reviews) | 
| **AI Image-to-Text** | Feature Not Available | 8.3 (86 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (26 reviews) | 
| **Multi-step Planning** | Not enough data | 9.3 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.6 (26 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | 9.3/10 | 167 |

#### Integrations

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 8.5 (113 reviews) | 
| **Email Integration** | Not enough data | 9.1 (131 reviews) | 
| **Zoom Integration** | Not enough data | Feature Not Available | 
| **Google Meet Integration** | Not enough data | Feature Not Available | 
| **Salesforce Integration** | Not enough data | 9.6 (154 reviews) | 

#### Branding & Customizatio

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 9.2 (143 reviews) | 
| **Personalized Links** | Not enough data | 9.3 (138 reviews) | 
| **Personalized Web Embed** | Not enough data | 9.2 (121 reviews) | 

#### Automatic Rules & Configurations

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Set Working Hours** | Not enough data | 9.5 (150 reviews) | 
| **Automatic Updates** | Not enough data | 9.5 (141 reviews) | 
| **Buffer Times** | Not enough data | 9.2 (138 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 9.5 (14 reviews) | 

### Studio Management

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Business Management

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Staff Management** | Not enough data | Not enough data | 
| **Payroll** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Billing and Invoicing** | Not enough data | Not enough data | 

#### Class Management

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Self-Service Portals** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | 
| **Recitals and Events** | Not enough data | Not enough data | 

#### Client Manangement

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Student Profiles** | Not enough data | Not enough data | 

#### Integrations

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Marketing Platforms** | Not enough data | Not enough data | 
| **Point of Sale (POS) Systems** | Not enough data | Not enough data | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | 9.7/10 | 52 |

#### Generative AI

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.3 (48 reviews) | 
| **AI Text Summarization** | Not enough data | 9.3 (47 reviews) | 

#### Agentic AI - Bot Platforms

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 10.0 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 10.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 9.8 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.4 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 9.7 (6 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | 9.2/10 | 685 |

#### Generative AI

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (153 reviews) | 
| **AI Text Summarization** | Not enough data | 9.1 (149 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.5 (104 reviews) | 

#### Communication

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 9.7 (655 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 9.4 (636 reviews) ✓ Verified | 
| **Targeted Emails** | Not enough data | 8.7 (393 reviews) | 
| **In-App Messaging** | Not enough data | 9.4 (487 reviews) ✓ Verified | 
| **Co-Browsing** | Not enough data | 9.1 (421 reviews) ✓ Verified | 

####  Internal Use

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Customization ** | Not enough data | 9.4 (567 reviews) ✓ Verified | 
| **Conversation Archiving** | Not enough data | 9.3 (520 reviews) ✓ Verified | 
| **Lead Development** | Not enough data | 9.5 (570 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 9.3 (528 reviews) ✓ Verified | 
| **Team Inbox ** | Not enough data | 9.1 (413 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | 9.3 (511 reviews) ✓ Verified | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | 9.1/10 | 106 |

#### Automation

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 9.4 (72 reviews) | 
| **Feedback Collection** | Not enough data | 8.8 (56 reviews) | 
| **Document Processing** | Not enough data | 8.1 (50 reviews) | 
| **Lead Generation** | Not enough data | 9.6 (84 reviews) | 
| **Customer Interaction Automation** | Not enough data | 9.2 (74 reviews) | 

#### Autonomy

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Problem Solving** | Not enough data | 8.9 (63 reviews) | 
| **Task Execution** | Not enough data | 9.1 (65 reviews) | 
| **Adaptive Responses** | Not enough data | 9.0 (64 reviews) | 
| **Independent Decision Making** | Not enough data | 8.8 (62 reviews) | 

#### Outbound Sales

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | 9.3 (60 reviews) | 
| **Prospect Prioritization** | Not enough data | 9.0 (57 reviews) | 
| **Multichannel Campaign Execution** | Not enough data | 8.4 (50 reviews) | 
| **Personalized Outreach** | Not enough data | 9.3 (64 reviews) | 
| **Outreach Performance Analytics** | Not enough data | 9.1 (56 reviews) | 

#### Inbound Sales

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Data Enrichment** | Not enough data | 9.0 (62 reviews) | 
| **Inquiry Routing** | Not enough data | 9.4 (74 reviews) | 
| **Feedback Collection** | Not enough data | 8.8 (56 reviews) | 
| **Real-Time Engagement** | Not enough data | 9.6 (83 reviews) | 
| **Lead Qualification** | Not enough data | 9.4 (80 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | 9.3/10 | 5 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 9.3 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Appointment Reminder

| Product | Score | Reviews |
|---|---|---|
| **Acuity Scheduling** | 9.1/10 | 28 |
| **Qualified** | N/A | N/A |

#### Features

| Feature | Acuity Scheduling | Qualified | 
|---|---|---|
| **Standalone Booking** | 9.4 (26 reviews) | Not enough data | 
| **Integrated App** | 8.8 (25 reviews) | Not enough data | 
| **SMS** | 8.7 (21 reviews) | Not enough data | 
| **Email** | 9.0 (27 reviews) | Not enough data | 
| **Voice** | Feature Not Available | Not enough data | 
| **Confirmation and Cancellation** | 9.5 (25 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to Acuity Scheduling (5):** [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder), [Studio Management Software](https://www.g2.com/categories/studio-management), [Coaching Software](https://www.g2.com/categories/coaching), [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management), [Calendar Software](https://www.g2.com/categories/calendar-software)

**Unique to Qualified (9):** [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Chatbots Software](https://www.g2.com/categories/chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Live Chat Software](https://www.g2.com/categories/live-chat), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Acuity Scheduling | Qualified | 
|---|---|---|
| **Small-Business** | 90.7% | 9.4% | 
| **Mid-Market** | 7.0% | 69.8% | 
| **Enterprise** | 2.3% | 20.8% | 

### By Industry

#### Acuity Scheduling

- **Health, Wellness and Fitness:** 14.6%
- **Marketing and Advertising:** 8.6%
- **Professional Training & Coaching:** 5.8%
- **Cosmetics:** 5.6%
- **Photography:** 4.5%
- **Management Consulting:** 2.8%
- **Mental Health Care:** 2.8%
- **Higher Education:** 2.5%
- **Financial Services:** 2.5%
- **Education Management:** 2.5%
- **Other:** 47.7%

#### Qualified

- **Computer Software:** 44.2%
- **Information Technology and Services:** 18.7%
- **Computer & Network Security:** 4.1%
- **Marketing and Advertising:** 4.0%
- **Financial Services:** 3.3%
- **Human Resources:** 2.0%
- **Hospital & Health Care:** 1.9%
- **Telecommunications:** 1.9%
- **Staffing and Recruiting:** 1.7%
- **Internet:** 0.9%
- **Other:** 17.2%

---
## Alternatives

### Alternatives to Acuity Scheduling

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2641 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) — 4.7/5 stars (1934 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (520 reviews)
- [Chili Piper](https://www.g2.com/products/chili-piper/reviews) — 4.6/5 stars (736 reviews)
- [SimplyBook.me](https://www.g2.com/products/simplybook-me/reviews) — 4.4/5 stars (109 reviews)
- [GReminders](https://www.g2.com/products/greminders/reviews) — 4.6/5 stars (693 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Setmore](https://www.g2.com/products/setmore/reviews) — 4.5/5 stars (269 reviews)

### Alternatives to Qualified

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3872 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4094 reviews)
- [Chili Piper](https://www.g2.com/products/chili-piper/reviews) — 4.6/5 stars (736 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1907 reviews)
- [6sense Revenue Marketing](https://www.g2.com/products/6sense-revenue-marketing/reviews) — 4.3/5 stars (1438 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6981 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Customers.ai](https://www.g2.com/products/customers-ai/reviews) — 4.8/5 stars (429 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews)

---
## Top Discussions

### Acuity Scheduling

- Title: [What does Acuity Scheduling do?](https://www.g2.com/discussions/what-does-acuity-scheduling-do) — 1 comment
  > **Top comment:** "Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my..."

### Qualified

- Title: [What's the most creative experience you've created?](https://www.g2.com/discussions/what-s-the-most-creative-experience-you-ve-created) — 1 comment
  > **Top comment:** "Saying hello to competitors when they are on our site 😝"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/acuity-scheduling-vs-qualified)