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At a Glance
Market Segments
Small-Business (90.6% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
$16.00 1 Staff/Locations
$129 per month (billed annually)
Acuity Scheduling
Star Rating
(406)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
$16.00 1 Staff/Locations
Browse all 4 pricing plansPike13
Star Rating
(48)3.6 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$129 per month (billed annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pike13 excels in "Class Management" with features that allow for detailed tracking of attendance and belt progression, making it a favorite among martial arts and swim schools. In contrast, Acuity Scheduling shines in "Scheduling Notifications," where users appreciate the customizable reminders and confirmations that enhance client communication.
- Reviewers mention that Acuity Scheduling's "Website Integration" is highly rated, with a score of 9.7, allowing seamless embedding of booking pages into existing websites. Pike13, while offering a solid platform, does not match this level of integration, which can be a drawback for businesses looking to enhance their online presence.
- G2 users highlight that Pike13's "Member Management" features are robust, particularly for businesses that require detailed tracking of memberships and attendance. However, users on G2 note that Acuity Scheduling's "Automated Campaigns" and marketing tools are superior, providing better engagement options for client retention.
- Users say that Acuity Scheduling's "Multi-Calendar Integration" is a standout feature, scoring 9.4, which allows users to manage multiple calendars effortlessly. In comparison, Pike13's calendar functionalities are more limited, which can hinder users who need to juggle various schedules.
- Reviewers mention that Pike13's "Quality of Support" is rated at 8.0, which is decent but falls short compared to Acuity Scheduling's impressive 9.3. Users appreciate the responsive customer service from Acuity, which can be crucial for businesses needing timely assistance.
- Users report that Acuity Scheduling's "Payment Acceptance" feature is highly rated at 9.5, making it easier for businesses to process payments online. Pike13, while offering payment processing, does not provide the same level of flexibility and user satisfaction in this area, which can be a significant factor for businesses focused on revenue generation.
Pricing
Entry-Level Pricing
Acuity Scheduling
Emerging
$16.00
1 Staff/Locations
Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required.
- Client self-scheduling
- Embed scheduler into your website
- Offer unlimited services and appointments
Pike13
BUSINESS
$129
per month (billed annually)
- Staff schedule Management
- Attendance Tracking
- Automated Billing
Free Trial
Acuity Scheduling
Free Trial is available
Pike13
Free Trial is available
Ratings
Meets Requirements
9.3
305
7.4
43
Ease of Use
9.1
308
7.3
42
Ease of Setup
8.8
184
7.3
29
Ease of Admin
9.1
181
7.8
29
Quality of Support
9.3
227
8.0
40
Has the product been a good partner in doing business?
9.3
177
7.9
29
Product Direction (% positive)
8.8
299
7.3
43
Features by Category
Business Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training Tools
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Personal Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Class Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Administration - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing & Revenue - Gym Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Gym Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Facility Management - Gym Management
Not enough data
Not enough data
Not enough data
Not enough data
Data & Reporting - Gym Management
Not enough data
Not enough data
Not enough data
Not enough data
Membership - Gym Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
Not enough data
Not enough data
Not enough data
Shared Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
9.4
27
Not enough data
9.6
24
Not enough data
9.7
28
Not enough data
Settings
9.2
28
Not enough data
9.4
27
Not enough data
9.3
27
Not enough data
Personalization
8.8
26
Not enough data
9.2
27
Not enough data
Integrations
9.4
24
Not enough data
9.7
22
Not enough data
9.3
19
Not enough data
9.2
20
Not enough data
9.0
24
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Class Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Manangement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Features
9.4
26
Not enough data
8.7
25
Not enough data
8.7
21
Not enough data
9.0
27
Not enough data
Feature Not Available
Not enough data
9.5
25
Not enough data
Categories
Categories
Shared Categories
Acuity Scheduling and Pike13 are categorized as Studio Management
Unique Categories
Acuity Scheduling is categorized as Business Scheduling, Appointment Reminder, Online Appointment Scheduling, Coaching, Spa and Salon Management, and Calendar
Reviews
Reviewers' Company Size
Acuity Scheduling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pike13
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
14.7%
Marketing and Advertising
8.6%
Professional Training & Coaching
5.8%
Cosmetics
5.6%
Photography
4.6%
Other
60.8%
Health, Wellness and Fitness
38.3%
Music
17.0%
Sports
8.5%
Education Management
8.5%
Non-Profit Organization Management
2.1%
Other
25.5%
Discussions
What does Acuity Scheduling do?
1 Comment
JB
Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my...Read more
Acuity Scheduling has no more discussions with answers
Client Data Migration and Implementation
1 Comment
Official Response from Pike13
Pike13 setup is configured by you to meet your business's unique needs. You will have an Onboarding Specialist walk you through how to begin setting up your...Read more
14-day free trial
1 Comment
Official Response from Pike13
Your first 14 days with Pike13 are free for you and your staff to explore, learn, and set up your Pike13 site. You'll be working with your dedicated...Read more
Customer Support
1 Comment
Official Response from Pike13
Your dedicated onboarding specialist will work with you until you're comfortable with your new Pike13 site. After that, you'll have as much access as you...Read more
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