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Compare Acuity Scheduling and OnceHub 
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At a Glance
Market Segments
Small-Business (90.6% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
$16.00 1 Staff/Locations
Free 3 Users
Acuity Scheduling
Star Rating
(406)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Entry-Level Pricing
$16.00 1 Staff/Locations
Browse all 4 pricing plansOnceHub
Star Rating
(55)4.4 out of 5
Market Segments
Small-Business (75.5% of reviews)
Entry-Level Pricing
Free 3 Users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnceHub offers a robust Standalone Booking feature with a rating of 9.4, making it easy for clients to schedule appointments without needing additional integrations. In contrast, Acuity Scheduling shines with its Integrated App feature rated at 8.7, which allows for seamless integration with other tools, enhancing user experience.
- Reviewers mention that OnceHub excels in Confirmation and Cancellation processes, scoring 9.4, which ensures clients receive timely notifications. However, Acuity Scheduling also provides strong Confirmation and Cancellation features, but users feel it could improve in the SMS notification area, where it scored lower at 8.6.
- G2 users highlight that Acuity Scheduling has superior Website Integration capabilities, with a score of 9.7, allowing businesses to embed scheduling directly into their sites. In comparison, OnceHub scored 8.9, indicating it may require more effort to integrate into existing websites.
- Users on G2 report that Acuity Scheduling provides excellent Customization options, particularly with its Custom Booking Page feature, which allows businesses to tailor the booking experience to their brand. OnceHub offers customization as well, but users feel it lacks the depth found in Acuity's offerings.
- Reviewers mention that OnceHub has a strong focus on Quality of Support, scoring 9.0, which users appreciate for quick response times. In contrast, Acuity Scheduling also scores well at 9.3, but some users have noted longer wait times during peak hours.
- Users say that Acuity Scheduling provides a more user-friendly experience with a higher Ease of Use rating of 9.2 compared to OnceHub's 8.6. This difference is often attributed to Acuity's intuitive interface and straightforward setup process, making it a preferred choice for those new to scheduling software.
Pricing
Entry-Level Pricing
Acuity Scheduling
Emerging
$16.00
1 Staff/Locations
Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required.
- Client self-scheduling
- Embed scheduler into your website
- Offer unlimited services and appointments
OnceHub
Starter
Free
3 Users
Ideal for individuals and small teams
- Unlimited meetings and event types
- One-on-one meetings, panel meetings, group sessions, and session packages
- Pooled team availability and advanced meeting distribution options
Free Trial
Acuity Scheduling
Free Trial is available
OnceHub
Free Trial is available
Ratings
Meets Requirements
9.3
305
9.2
40
Ease of Use
9.1
308
8.7
41
Ease of Setup
8.8
184
8.2
22
Ease of Admin
9.1
181
8.7
21
Quality of Support
9.3
227
9.1
30
Has the product been a good partner in doing business?
9.3
177
9.5
19
Product Direction (% positive)
8.8
299
6.7
39
Features by Category
Business Administration - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
Not enough data
Not enough data
Not enough data
Shared Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
9.4
27
9.7
10
9.6
24
9.8
8
9.7
28
9.8
9
Settings
9.2
28
9.4
9
9.4
27
9.7
10
9.3
27
9.7
10
Personalization
8.8
26
8.9
6
9.2
27
9.0
10
Integrations
9.4
24
8.3
8
9.7
22
9.0
7
9.3
19
Not enough data
9.2
20
10.0
6
9.0
24
9.6
8
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Branding & Customizatio
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Class Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Manangement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
9.4
26
Not enough data
8.7
25
Not enough data
8.7
21
Not enough data
9.0
27
Not enough data
Feature Not Available
Not enough data
9.5
25
Not enough data
Categories
Categories
Shared Categories
Acuity Scheduling and OnceHub are categorized as Business Scheduling and Online Appointment Scheduling
Unique Categories
Acuity Scheduling is categorized as Appointment Reminder, Studio Management, Coaching, Spa and Salon Management, and Calendar
OnceHub is categorized as Lead-to-Account Matching and Routing, Online Form Builder, Chatbots, Google Workspace for Sales, and Employee Engagement
Reviews
Reviewers' Company Size
Acuity Scheduling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnceHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
14.7%
Marketing and Advertising
8.6%
Professional Training & Coaching
5.8%
Cosmetics
5.6%
Photography
4.6%
Other
60.8%
Computer Software
13.2%
Marketing and Advertising
11.3%
Information Technology and Services
9.4%
Health, Wellness and Fitness
9.4%
Professional Training & Coaching
5.7%
Other
50.9%
Discussions
What does Acuity Scheduling do?
1 Comment
JB
Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my...Read more
Acuity Scheduling has no more discussions with answers
Are there any limitations on usage?
2 Comments
KJ
Free usage has a 25 person limit for booking round-robin calls. And you can only add a single calendar to the account.Read more
How does the free 14-day trial work?
1 Comment
Official Response from OnceHub
The trial is fully functional and comes with unlimited user licenses and all third-party integrations.Read more
Who needs a user license?
1 Comment
Official Response from OnceHub
A user license is required for every user with access to ScheduleOnce. Customers or anyone who makes bookings do not require a license.Read more
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