# Acuity Scheduling vs Mindbody Comparison --- ## AI Generated Summary - **G2 reviewers report** that Acuity Scheduling excels in user-friendliness, with many users praising its intuitive interface. One user highlighted the "ease of being able to build and adjust appointments," making the administrative side much more manageable. - **Users say** that Mindbody offers robust analytics and reporting features, which are particularly beneficial for understanding business performance. Reviewers appreciate the "unbelievable reporting and analysis" that helps them keep track of their operations effectively. - **According to verified reviews** , Acuity Scheduling stands out for its customization options, allowing users to tailor their scheduling experience. One user noted that it is "very easy to use and integrate," which enhances the overall experience for both administrators and clients. - **Reviewers mention** that Mindbody's implementation process can be challenging, with some users expressing difficulties in matching the software to their specific workflows. This contrasts with Acuity Scheduling, where users find the setup process to be straightforward and user-friendly. - **G2 reviewers highlight** that Acuity Scheduling provides excellent support, with many users rating it highly for responsiveness and helpfulness. In comparison, while Mindbody does offer support, some users feel it could be improved, particularly in terms of quality and availability. - **Users report** that Mindbody's features, such as its calendar view in the Staff App, are beneficial for staff management, but they also note that the software can feel overwhelming at times. In contrast, Acuity Scheduling's simplicity and ease of use make it a preferred choice for many small businesses looking for a straightforward scheduling solution. | | Acuity Scheduling | Mindbody | |---|---|---| | **Star Rating** | 4.7 out of 5 | 3.7 out of 5 | | **Total Reviews** | 409 | 513 | | **Largest Market Segment** | Small-Business (90.7% of reviews) | Small-Business (84.4% of reviews) | | **Entry Level Price** | $16.00 1 Staff/Locations | Starting at $99.00 Per Month | --- ## Top Pros & Cons ### Acuity Scheduling Pros: - Ease of Use (4 reviews) - User-Friendly (3 reviews) Cons: - Limited Features (3 reviews) - Scheduling Issues (3 reviews) ### Mindbody Pros: - Ease of Use (54 reviews) - Customer Support (37 reviews) Cons: - Poor Usability (26 reviews) - Missing Features (24 reviews) --- ## Ratings Comparison | Rating | Acuity Scheduling | Mindbody | |---|---|---| | **Meets Requirements** | 9.3 (306 reviews) | 7.9 (406 reviews) | | **Ease of Use** | 9.1 (309 reviews) | 7.6 (415 reviews) | | **Ease of Setup** | 8.8 (185 reviews) | 6.7 (234 reviews) | | **Ease of Admin** | 9.1 (181 reviews) | 7.2 (218 reviews) | | **Quality of Support** | 9.3 (227 reviews) | 7.6 (371 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (177 reviews) | 7.3 (212 reviews) | | **Product Direction (% positive)** | 8.8 (300 reviews) | 6.5 (405 reviews) | --- ## Pricing ### Acuity Scheduling #### Entry-Level Pricing Plan: Emerging Price: $16.00 1 Staff/Locations Description: Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required. Key Features: - Client self-scheduling - Embed scheduler into your website - Offer unlimited services and appointments [Browse all 4 editions](https://www.g2.com/products/acuity-scheduling/pricing) #### Free Trial Yes ### Mindbody #### Entry-Level Pricing Plan: Starter Price: Starting at $99.00 Per Month Description: Get your business running with booking, payments, reporting, and more. Key Features: - Business management tools - Integrated payments - Branded website booking widgets [Browse all 3 editions](https://www.g2.com/products/mindbody/pricing) #### Free Trial No --- ## Features Comparison By Category ### Personal Training | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Mindbody** | 7.4/10 | 53 | #### Business Administration | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Website Builder** | Not enough data | 6.7 (29 reviews) | | **Marketing Tools** | Not enough data | 7.3 (32 reviews) | | **Payment Gateway** | Not enough data | 8.0 (41 reviews) | | **Messaging** | Not enough data | 7.4 (33 reviews) | | **E-Signature** | Not enough data | 7.2 (29 reviews) | #### Training Tools | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Workout Planning** | Not enough data | 6.8 (28 reviews) | | **Goal Tracking** | Not enough data | 6.5 (27 reviews) | | **Scheduling** | Not enough data | 8.7 (46 reviews) | | **Reporting** | Not enough data | Feature Not Available | | **Nutrition Tools** | Not enough data | 5.4 (23 reviews) | #### Agentic AI - Personal Training | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.3 (5 reviews) | | **Multi-step Planning** | Not enough data | 8.0 (5 reviews) | | **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | | **Adaptive Learning** | Not enough data | 7.7 (5 reviews) | | **Natural Language Interaction** | Not enough data | 7.7 (5 reviews) | | **Proactive Assistance** | Not enough data | 7.7 (5 reviews) | | **Decision Making** | Not enough data | Not enough data | ### Spa and Salon Management | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Mindbody** | 7.2/10 | 28 | #### Business Administration - Spa Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Inventory Management** | Not enough data | 7.0 (21 reviews) | | **Billing & Sales** | Not enough data | 7.9 (25 reviews) | | **Employee Management** | Not enough data | 7.9 (23 reviews) | #### Marketing - Spa Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Membership** | Not enough data | 7.6 (24 reviews) | | **Social Review** | Not enough data | 6.6 (19 reviews) | | **Automated Campaigns** | Not enough data | 6.8 (19 reviews) | #### Guest Experience - Spa Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Scheduling** | Not enough data | 8.1 (24 reviews) | | **Surveys** | Not enough data | 6.4 (17 reviews) | | **Customer Trends** | Not enough data | 6.8 (19 reviews) | ### Gym Management | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Mindbody** | 6.9/10 | 66 | #### Billing & Revenue - Gym Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Automated Collections** | Not enough data | 7.6 (45 reviews) | | **Merchandise Sales** | Not enough data | 7.5 (46 reviews) | | **Invoicing** | Not enough data | 6.5 (43 reviews) | #### Agentic AI - Gym Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.8 (14 reviews) | | **Multi-step Planning** | Not enough data | 6.4 (14 reviews) | | **Cross-system Integration** | Not enough data | 6.4 (17 reviews) | | **Proactive Assistance** | Not enough data | 6.6 (15 reviews) | #### Facility Management - Gym Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Scheduling & Reservations** | Not enough data | 8.3 (58 reviews) | | **Payroll** | Not enough data | 6.3 (41 reviews) | #### Data & Reporting - Gym Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Data Collection** | Not enough data | 8.1 (48 reviews) | | **Reports & Dashboards** | Not enough data | 8.1 (50 reviews) | #### Membership - Gym Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Contract Creation** | Not enough data | 6.6 (45 reviews) | | **Lead Management** | Not enough data | 5.9 (39 reviews) | | **Online Member Portal** | Not enough data | 7.4 (45 reviews) | | **Performance Tracking** | Not enough data | 5.6 (38 reviews) | | **Marketing Tools** | Not enough data | 6.0 (40 reviews) | ### Coaching | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Mindbody** | N/A | N/A | #### Administration | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Scheduling** | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | | **Invoicing** | Not enough data | Not enough data | #### Coaching | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Client Plans** | Not enough data | Not enough data | | **Notekeeping** | Not enough data | Not enough data | | **Session History** | Not enough data | Not enough data | | **Messaging** | Not enough data | Not enough data | | **Goal Tracking** | Not enough data | Not enough data | | **Resource Library** | Not enough data | Not enough data | #### Business Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Client History** | Not enough data | Not enough data | | **Promotions** | Not enough data | Not enough data | | **Surveying** | Not enough data | Not enough data | | **Marketing Tools** | Not enough data | Not enough data | #### Generative AI | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | Not enough data | #### Agentic AI - Coaching | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Calendar | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Mindbody** | N/A | N/A | #### Calendar View | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Multi-Calendar View** | Not enough data | Not enough data | | **Customizable Viewing** | Not enough data | Not enough data | #### Shared Calendar | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Calendar Collaboration** | Not enough data | Not enough data | | **Multiple Calendar Management** | Not enough data | Not enough data | #### Accessibility | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Screen Reader Compatibility** | Not enough data | Not enough data | | **Keyboard Shortcuts** | Not enough data | Not enough data | #### Integration | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Sync Multiple Calendars** | Not enough data | Not enough data | | **Import Events** | Not enough data | Not enough data | | **Software Integrations** | Not enough data | Not enough data | #### Notifications | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Customized Calendar Notifications** | Not enough data | Not enough data | | **Location-Based Alerts** | Not enough data | Not enough data | #### Generative AI | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **AI Text-to-Image** | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | Not enough data | | **AI Image-to-Text** | Not enough data | Not enough data | #### Agentic AI - Calendar | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Online Appointment Scheduling | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | 9.3/10 | 30 | | **Mindbody** | 6.7/10 | 57 | #### Notifications | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Confirmations & Reminders** | 9.4 (27 reviews) | 7.8 (49 reviews) | | **Appointment Follow-Up** | 9.6 (24 reviews) | 7.5 (45 reviews) | | **Scheduling Notifications** | 9.7 (28 reviews) | 7.6 (46 reviews) | #### Settings | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Time Zone Detection** | 9.2 (28 reviews) | 7.5 (42 reviews) | | **Availability Settings** | 9.4 (27 reviews) | 7.6 (45 reviews) | | **Blocked Time Settings** | 9.3 (27 reviews) | 7.5 (44 reviews) | #### Personalization | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Branding** | 8.8 (26 reviews) | 7.3 (45 reviews) | | **Links** | 9.2 (27 reviews) | 7.2 (46 reviews) | #### Integrations | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Multi- Calendar Integration** | 9.4 (24 reviews) | 6.8 (42 reviews) | | **Website Integration** | 9.5 (23 reviews) | 7.2 (47 reviews) | | **Payment Acceptance** | 9.3 (19 reviews) | 7.4 (49 reviews) | | **Video Conferencing** | 9.2 (20 reviews) | 5.4 (38 reviews) | | **Communication** | 9.0 (24 reviews) | 6.2 (42 reviews) | #### Generative AI | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **AI Text Generation** | Feature Not Available | 5.9 (28 reviews) | | **AI Text Summarization** | Feature Not Available | 5.2 (34 reviews) | | **AI Text-to-Image** | Feature Not Available | 5.4 (28 reviews) | | **AI Text-to-Speech** | Feature Not Available | 5.6 (28 reviews) | | **AI Image-to-Text** | Feature Not Available | 5.4 (28 reviews) | #### Agentic AI - Online Appointment Scheduling | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.5 (17 reviews) | | **Multi-step Planning** | Not enough data | 6.4 (17 reviews) | | **Natural Language Interaction** | Not enough data | 6.6 (17 reviews) | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Mindbody** | N/A | N/A | #### Integrations | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **MS Teams Integration** | Not enough data | Not enough data | | **Email Integration** | Not enough data | Not enough data | | **Zoom Integration** | Not enough data | Not enough data | | **Google Meet Integration** | Not enough data | Not enough data | | **Salesforce Integration** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Custom Booking Page** | Not enough data | Not enough data | | **Personalized Links** | Not enough data | Not enough data | | **Personalized Web Embed** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Set Working Hours** | Not enough data | Not enough data | | **Automatic Updates** | Not enough data | Not enough data | | **Buffer Times** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### Studio Management | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | N/A | N/A | | **Mindbody** | 7.1/10 | 49 | #### Business Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Staff Management** | Not enough data | 7.3 (41 reviews) | | **Payroll** | Not enough data | 7.2 (40 reviews) | | **Analytics and Reporting** | Not enough data | 7.6 (45 reviews) | | **Billing and Invoicing** | Not enough data | 7.1 (41 reviews) | #### Class Management | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Self-Service Portals** | Not enough data | 7.3 (42 reviews) | | **Scheduling** | Not enough data | 7.4 (43 reviews) | | **Communications** | Not enough data | 6.8 (40 reviews) | | **Recitals and Events** | Not enough data | Feature Not Available | #### Client Manangement | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Personalization** | Not enough data | 7.1 (40 reviews) | | **Mobile App** | Not enough data | 6.8 (43 reviews) | | **Student Profiles** | Not enough data | 7.4 (45 reviews) | #### Integrations | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Marketing Platforms** | Not enough data | 6.5 (40 reviews) | | **Point of Sale (POS) Systems** | Not enough data | 7.1 (42 reviews) | ### Appointment Reminder | Product | Score | Reviews | |---|---|---| | **Acuity Scheduling** | 9.1/10 | 28 | | **Mindbody** | N/A | N/A | #### Features | Feature | Acuity Scheduling | Mindbody | |---|---|---| | **Standalone Booking** | 9.4 (26 reviews) | Not enough data | | **Integrated App** | 8.8 (25 reviews) | Not enough data | | **SMS** | 8.7 (21 reviews) | Not enough data | | **Email** | 9.0 (27 reviews) | Not enough data | | **Voice** | Feature Not Available | Not enough data | | **Confirmation and Cancellation** | 9.5 (25 reviews) | Not enough data | --- ## Categories **Shared Categories (3):** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Studio Management Software](https://www.g2.com/categories/studio-management), [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management) **Unique to Acuity Scheduling (4):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder), [Coaching Software](https://www.g2.com/categories/coaching), [Calendar Software](https://www.g2.com/categories/calendar-software) **Unique to Mindbody (2):** [Personal Training Software](https://www.g2.com/categories/personal-training), [Gym Management Software](https://www.g2.com/categories/gym-management) --- ## Reviewer Demographics ### By Company Size | Segment | Acuity Scheduling | Mindbody | |---|---|---| | **Small-Business** | 90.7% | 84.4% | | **Mid-Market** | 7.0% | 11.5% | | **Enterprise** | 2.3% | 4.1% | ### By Industry #### Acuity Scheduling - **Health, Wellness and Fitness:** 14.6% - **Marketing and Advertising:** 8.6% - **Professional Training & Coaching:** 5.8% - **Cosmetics:** 5.6% - **Photography:** 4.5% - **Management Consulting:** 2.8% - **Mental Health Care:** 2.8% - **Higher Education:** 2.5% - **Financial Services:** 2.5% - **Education Management:** 2.5% - **Other:** 47.7% #### Mindbody - **Health, Wellness and Fitness:** 61.3% - **Consumer Services:** 3.3% - **Cosmetics:** 2.8% - **Retail:** 2.8% - **Performing Arts:** 2.0% - **Sports:** 2.0% - **Hospital & Health Care:** 2.0% - **Entertainment:** 1.3% - **Marketing and Advertising:** 1.3% - **Professional Training & Coaching:** 1.3% - **Other:** 19.9% --- ## Alternatives ### Alternatives to Acuity Scheduling - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2629 reviews) - [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews) - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) — 4.7/5 stars (1934 reviews) - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) — 4.6/5 stars (736 reviews) - [SimplyBook.me](https://www.g2.com/products/simplybook-me/reviews) — 4.4/5 stars (108 reviews) - [GReminders](https://www.g2.com/products/greminders/reviews) — 4.6/5 stars (655 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13776 reviews) - [Setmore](https://www.g2.com/products/setmore/reviews) — 4.5/5 stars (269 reviews) - [Engageware](https://www.g2.com/products/engageware/reviews) — 4.4/5 stars (131 reviews) ### Alternatives to Mindbody - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) — 4.5/5 stars (197 reviews) - [PushPress](https://www.g2.com/products/pushpress/reviews) — 4.8/5 stars (196 reviews) - [TeamUp](https://www.g2.com/products/teamup/reviews) — 4.6/5 stars (269 reviews) - [ABC Glofox](https://www.g2.com/products/abc-glofox/reviews) — 4.5/5 stars (145 reviews) - [Wodify](https://www.g2.com/products/wodify/reviews) — 4.7/5 stars (182 reviews) - [Pike13](https://www.g2.com/products/pike13/reviews) — 3.6/5 stars (48 reviews) - [Zen Planner](https://www.g2.com/products/zen-planner/reviews) — 4.2/5 stars (101 reviews) - [Zenoti](https://www.g2.com/products/zenoti/reviews) — 4.5/5 stars (276 reviews) - [Virtuagym](https://www.g2.com/products/virtuagym/reviews) — 4.4/5 stars (55 reviews) --- ## Top Discussions ### Acuity Scheduling - Title: [What does Acuity Scheduling do?](https://www.g2.com/discussions/what-does-acuity-scheduling-do) — 1 comment > **Top comment:** "Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my..." ### Mindbody - Title: [What will the future of Mindbody look like? What upgrades will the system undergo in 2020.](https://www.g2.com/discussions/what-will-the-future-of-mindbody-look-like-what-upgrades-will-the-system-undergo-in-2020) — 2 comments, 1 upvote > **Top comment:** "Mindbody is completing its transition into a complete business operation software by not incorporating a marketing suite that has the ability to promote..." - Title: [How much does it cost to use Mindbody?](https://www.g2.com/discussions/how-much-does-it-cost-to-use-mindbody) — 1 comment > **Top comment:** "It depends on the plan you choose. It starts around $125 and upwards from there." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/acuity-scheduling-vs-mindbody)