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Compare Acuity Scheduling and Microsoft Bookings 
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At a Glance
Market Segments
Small-Business (90.6% of reviews)
Small-Business (58.1% of reviews)
Entry-Level Pricing
$16.00 1 Staff/Locations
No pricing available
Acuity Scheduling
Star Rating
(406)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
$16.00 1 Staff/Locations
Browse all 4 pricing plansMicrosoft Bookings
Star Rating
(33)3.8 out of 5
Market Segments
Small-Business (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft BookingsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Acuity Scheduling excels in its "Confirmations & Reminders" feature, scoring 9.5, which allows for highly customizable notifications that help reduce no-shows. In contrast, Microsoft Bookings, while still strong at 9.4, lacks the same level of customization, which some users feel limits their ability to tailor reminders effectively.
- Reviewers mention that Acuity Scheduling's "Appointment Follow-Up" feature, rated at 9.7, is particularly beneficial for maintaining client relationships, as it automates follow-up communications. Microsoft Bookings, with a score of 8.9, does offer follow-up options, but users feel they are not as robust or user-friendly as those in Acuity.
- G2 users highlight Acuity Scheduling's superior "Multi-Calendar Integration" feature, scoring 9.4, which allows users to manage multiple calendars seamlessly. Microsoft Bookings, rated at 8.3, does provide multi-calendar functionality, but users report that it can be cumbersome and less intuitive compared to Acuity's offering.
- Users on G2 appreciate Acuity Scheduling's "Custom Booking Page" feature, which allows for extensive branding and personalization options, scoring 9.0. In contrast, Microsoft Bookings, with a lower score of 6.7 in branding and customization, is seen as more limited in this area, leading to a less personalized client experience.
- Reviewers say that Acuity Scheduling's "Payment Acceptance" feature, rated at 9.5, is highly praised for its ease of use and integration with various payment platforms. Microsoft Bookings, while functional, does not receive the same level of acclaim, with users noting that its payment processing options are less flexible and can be more challenging to navigate.
- Users report that Acuity Scheduling's "Time Zone Detection" feature, scoring 9.2, is particularly useful for businesses with clients in different regions, ensuring appointments are scheduled accurately. Microsoft Bookings, rated at 8.7, offers similar functionality, but users mention that it can sometimes lead to confusion, especially when dealing with daylight saving time changes.
Pricing
Entry-Level Pricing
Acuity Scheduling
Emerging
$16.00
1 Staff/Locations
Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required.
- Client self-scheduling
- Embed scheduler into your website
- Offer unlimited services and appointments
Microsoft Bookings
No pricing availableFree Trial
Acuity Scheduling
Free Trial is available
Microsoft Bookings
No trial information availableRatings
Meets Requirements
9.3
305
8.1
23
Ease of Use
9.1
308
7.3
23
Ease of Setup
8.8
184
7.6
11
Ease of Admin
9.1
181
6.8
10
Quality of Support
9.3
227
7.3
16
Has the product been a good partner in doing business?
9.3
177
7.9
8
Product Direction (% positive)
8.8
299
8.9
21
Features by Category
Business Administration - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
Not enough data
Not enough data
Not enough data
Shared Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
9.4
27
9.4
8
9.6
24
9.0
8
9.7
28
8.6
7
Settings
9.2
28
8.8
7
9.4
27
9.4
8
9.3
27
9.2
8
Personalization
8.8
26
7.6
7
9.2
27
9.0
7
Integrations
9.4
24
8.5
8
9.7
22
6.9
6
9.3
19
4.3
5
9.2
20
8.1
7
9.0
24
8.3
6
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Class Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Manangement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Features
9.4
26
Not enough data
8.7
25
Not enough data
8.7
21
Not enough data
9.0
27
Not enough data
Feature Not Available
Not enough data
9.5
25
Not enough data
Categories
Categories
Shared Categories
Acuity Scheduling and Microsoft Bookings are categorized as Online Appointment Scheduling
Unique Categories
Acuity Scheduling is categorized as Business Scheduling, Appointment Reminder, Studio Management, Coaching, Spa and Salon Management, and Calendar
Microsoft Bookings has no unique categories
Reviews
Reviewers' Company Size
Acuity Scheduling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Bookings
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
14.7%
Marketing and Advertising
8.6%
Professional Training & Coaching
5.8%
Cosmetics
5.6%
Photography
4.6%
Other
60.8%
Information Technology and Services
9.7%
Computer Software
9.7%
Professional Training & Coaching
6.5%
Marketing and Advertising
6.5%
Accounting
6.5%
Other
61.3%
Discussions
What does Acuity Scheduling do?
1 Comment
JB
Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my...Read more
Acuity Scheduling has no more discussions with answers
Microsoft Bookings has no discussions with answers
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