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Compare Acuity Scheduling and Appoint.ly 
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At a Glance
Market Segments
Small-Business (90.6% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
$16.00 1 Staff/Locations
No pricing available
Acuity Scheduling
Star Rating
(406)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
$16.00 1 Staff/Locations
Browse all 4 pricing plansAppoint.ly
Star Rating
(13)4.4 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Appoint.lySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Acuity Scheduling excels in its "Confirmations & Reminders" feature, with a high rating of 9.5, making it easier for clients to remember their appointments. In contrast, Appoint.ly lacks the same level of customization in reminders, which some users find less effective.
- Reviewers mention that Acuity Scheduling's "Multi-Calendar View" is highly praised for its user-friendly interface, allowing for seamless management of multiple schedules. Appoint.ly, however, does not offer a comparable feature, which can be a drawback for users managing various calendars.
- G2 users highlight Acuity Scheduling's superior "Quality of Support" with a score of 9.3, indicating that users feel well-supported when issues arise. In comparison, Appoint.ly's support quality is rated at 8.1, leading to some frustration among users who seek timely assistance.
- Users on G2 appreciate Acuity Scheduling's robust "Integrations" capabilities, particularly with platforms like Zoom and Google Meet, scoring 9.4 and 9.7 respectively. Appoint.ly's integration options are more limited, which can hinder users looking for comprehensive connectivity with other tools.
- Reviewers say that Acuity Scheduling's "Payment Processing" feature is highly efficient, with a score of 9.5, allowing for smooth transactions. Appoint.ly, while functional, does not match this level of efficiency, leading to occasional delays in payment processing.
- Users report that Acuity Scheduling's "Custom Booking Page" feature is a standout, allowing for personalized branding and a tailored client experience, which is rated at 9.0. Appoint.ly's customization options are more basic, which some users find limiting for their branding needs.
Pricing
Entry-Level Pricing
Acuity Scheduling
Emerging
$16.00
1 Staff/Locations
Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required.
- Client self-scheduling
- Embed scheduler into your website
- Offer unlimited services and appointments
Appoint.ly
No pricing availableFree Trial
Acuity Scheduling
Free Trial is available
Appoint.ly
Free Trial is available
Ratings
Meets Requirements
9.3
305
8.8
10
Ease of Use
9.1
308
9.2
10
Ease of Setup
8.8
184
Not enough data
Ease of Admin
9.1
181
Not enough data
Quality of Support
9.3
227
8.1
7
Has the product been a good partner in doing business?
9.3
177
Not enough data
Product Direction (% positive)
8.8
299
7.7
10
Features by Category
Business Administration - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
Not enough data
Not enough data
Not enough data
Shared Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
9.4
27
Not enough data
9.6
24
Not enough data
9.7
28
Not enough data
Settings
9.2
28
Not enough data
9.4
27
Not enough data
9.3
27
Not enough data
Personalization
8.8
26
Not enough data
9.2
27
Not enough data
Integrations
9.4
24
Not enough data
9.7
22
Not enough data
9.3
19
Not enough data
9.2
20
Not enough data
9.0
24
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Class Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Manangement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Features
9.4
26
Not enough data
8.7
25
Not enough data
8.7
21
Not enough data
9.0
27
Not enough data
Feature Not Available
Not enough data
9.5
25
Not enough data
Categories
Categories
Shared Categories
Acuity Scheduling and Appoint.ly are categorized as Business Scheduling and Online Appointment Scheduling
Unique Categories
Acuity Scheduling is categorized as Appointment Reminder, Studio Management, Coaching, Spa and Salon Management, and Calendar
Appoint.ly has no unique categories
Reviews
Reviewers' Company Size
Acuity Scheduling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Appoint.ly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
14.7%
Marketing and Advertising
8.6%
Professional Training & Coaching
5.8%
Cosmetics
5.6%
Photography
4.6%
Other
60.8%
Non-Profit Organization Management
16.7%
Financial Services
16.7%
E-Learning
16.7%
Retail
8.3%
Medical Practice
8.3%
Other
33.3%
Discussions
What does Acuity Scheduling do?
1 Comment
JB
Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my...Read more
Acuity Scheduling has no more discussions with answers
Appoint.ly has no discussions with answers
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