Link copied to clipboard

# ActiveInbox vs Gmelius Comparison - What are their main differences?

Share
[
Export
](/compare/activeinbox/gmelius/export.csv)

ActiveInboxGmelius[+ Add Product](#)

Reviews

**ActiveInbox** [

4.1/5(18)

](https://www.g2.com/products/activeinbox/reviews#reviews)

**Gmelius** [

4.4/5(776)

](https://www.g2.com/products/gmelius/reviews#reviews)

Pricing

**ActiveInbox**
No pricing available

**Gmelius**
Free Trial

**Starting at $24.00** 1 User Per Month · Growth

**Pricing Insights**
from reviews

Time to Implement

**ActiveInbox**
Not enough reviews yet

**Gmelius**
1 month

Based on 49 responses

Return on Investment

**ActiveInbox**
Not enough reviews yet

**Gmelius**
13 months

Based on 39 responses

Perceived Cost

**ActiveInbox**
$$$$$

**Gmelius**
$$$$$

Average Discount

**ActiveInbox**
Not enough reviews yet

**Gmelius**
8%

Pros & Cons

**ActiveInbox**
Not enough data

**Gmelius**
[
Ease of Use (22)
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633798&qs=pros-and-cons#reviews)[
Email Management (14)
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633602&qs=pros-and-cons#reviews)[
Email Management Issues (8)
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1633217&qs=pros-and-cons#reviews)[
Missing Features (8)
](https://www.g2.com/products/gmelius/reviews?filters%5Bsentiment_snippet%5D=1632705&qs=pros-and-cons#reviews)

Screenshots

**ActiveInbox**
 ![ActiveInbox screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8363/reply_accurately.png)

**Gmelius**
 ![Gmelius screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1388600/Gmelius-Shared-Inbox-in-Gmail.png)

Ratings

Meets Requirements

**ActiveInbox**

8.1

8.117

**Gmelius**

8.5

8.5568

Ease of Use

**ActiveInbox**

9.0

9.017

**Gmelius**

8.3

8.3575

Ease of Setup

**ActiveInbox**

9.0

9.05

**Gmelius**

8.1

8.1251

Ease of Admin

**ActiveInbox**

8.3

8.35

**Gmelius**

8.3

8.3246

Quality of Support

**ActiveInbox**

8.3

8.315

**Gmelius**

8.7

8.7496

Has the product been a good partner in doing business?

**ActiveInbox**

8.0

8.05

**Gmelius**

8.5

8.5237

Product Direction (% positive)

**ActiveInbox**

8.6

8.617

**Gmelius**

8.6

8.6537

Features

Help Desk[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

Not enough data

8.8

190

Ticket and Case Management

Ticket Creation User Experience

Not enough data

8.7(won by default)

75

|

Verified

Ticket Response User Experience

Not enough data

8.6(won by default)

78

|

Verified

Workflow

Not enough data

8.8(won by default)

86

|

Verified

Automated Response

Not enough data

9.0(won by default)

74

|

Verified

Service Level Agreement (SLA) Management

Not enough data

9.2(won by default)

53

|

Verified

Attachments/Screencasts

Not enough data

9.0(won by default)

76

|

Verified

Ticket Collaboration

Not enough data

9.0(won by default)

79

|

Verified

Customer/Contact Database

Not enough data

8.9(won by default)

55

|

Verified

Workflow Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Help Desk

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Communication Channels

Customer Portal

Not enough data

8.8(won by default)

62

|

Verified

Email to Case

Not enough data

8.9(won by default)

77

|

Verified

Live Chat Support

Not enough data

8.8(won by default)

62

|

Verified

Social Media Integration

Not enough data

Feature Not Available

Voice

Not enough data

Feature Not Available

Video Chat

Not enough data

Not enough data

Platform

Mobile User Support

Not enough data

6.9(won by default)

66

|

Verified

Customization 

Not enough data

7.6(won by default)

84

|

Verified

User, Role, and Access Management

Not enough data

8.4(won by default)

104

|

Verified

Third-Party Integrations

Not enough data

8.7(won by default)

75

|

Verified

Reporting

Not enough data

8.1(won by default)

72

|

Verified

Activity Dashboard

Not enough data

7.9(won by default)

94

|

Verified

Mobile Access

Not enough data

Not enough data

Additional Functionality

Automated Routing

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Automation

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Workflow Management[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

Not enough data

8.3

118

Setup

Activities

Not enough data

8.5(won by default)

94

Flows

Not enough data

8.7(won by default)

90

Notifications

Not enough data

8.5(won by default)

104

Dependencies

Not enough data

Feature Not Available

Calendar Management

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

Management

Updates

Not enough data

8.4(won by default)

88

Audit Trail

Not enough data

8.4(won by default)

66

Integration

Not enough data

8.7(won by default)

76

Generative AI

AI Text Generation

Not enough data

6.7(won by default)

10

Generative AI

Not enough data

Not enough data

Agentic AI - Workflow Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Drag & Drop

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Graphical Workflow Editor

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Project Workflow

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Shared Inbox[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

8.3

286

Productivity Tools

Notes

Not enough data

8.5(won by default)

242

Internal Discussion

Not enough data

8.3(won by default)

216

Assignments and Tasks

Not enough data

8.6(won by default)

246

Workflows

Not enough data

8.3(won by default)

199

Templates

Not enough data

8.5(won by default)

217

Integrations

Not enough data

8.3(won by default)

171

Tagging System

Not enough data

8.4(won by default)

230

Analytics

Trends

Not enough data

7.8(won by default)

132

Performance Tracking

Not enough data

8.1(won by default)

154

Email Tracking

Not enough data

8.7(won by default)

230

Agentic AI - Shared Inbox

Autonomous Task Execution

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Email Management[Hide 62 FeaturesShow 62 Features](javascript:void(0);)

Not enough data

7.7

188

Sorting & Filtering

Attachment Search

Not enough data

8.2(won by default)

109

Tags

Not enough data

8.4(won by default)

145

AI Sorting

Not enough data

7.9(won by default)

107

Predefined Rules

Not enough data

8.0(won by default)

120

Integrations

Gmail Integration

Not enough data

9.2(won by default)

175

Microsoft Outlook Integration

Not enough data

Feature Not Available

Apple Calendar Integration

Not enough data

Feature Not Available

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Time Management

Unified Inbox

Not enough data

8.6(won by default)

138

Email Automation

Not enough data

8.4(won by default)

136

Snooze

Not enough data

7.9(won by default)

97

Generative AI

AI Text Generation

Not enough data

6.2(won by default)

22

AI Text-to-Speech

Not enough data

6.1(won by default)

22

AI Text Summarization

Not enough data

6.3(won by default)

22

Generative AI

Not enough data

Not enough data

Agentic AI - Email Management

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Additional Functionality

Whitelisting/Blacklisting

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Signature Management

Not enough data

Not enough data

Shared Inboxes

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Email Monitoring

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Project Management Tools[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Deadline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Project Scheduling

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Bar Chart

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Dependency Tracking

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Project Workflow

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Timeline Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Google Workspace Communication Tools[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Google Workspace Communication Tools

Cross-system Integration

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ActiveInbox](https://images.g2crowd.com/uploads/product/hd_favicon/1487565581/activeinbox.svg "ActiveInbox")](https://www.g2.com/products/activeinbox/reviews)

ActiveInbox

Small-Business(50 or fewer emp.)

76.5%

Mid-Market(51-1000 emp.)

17.6%

Enterprise(\> 1000 emp.)

5.9%

[![Gmelius](https://images.g2crowd.com/uploads/product/hd_favicon/5d2d0e9e8ede7c83af3a7bf592b0ae98/gmelius.svg "Gmelius")](https://www.g2.com/products/gmelius/reviews)

Gmelius

Small-Business(50 or fewer emp.)

81.5%

Mid-Market(51-1000 emp.)

15.7%

Enterprise(\> 1000 emp.)

2.8%

Small-Business

(50 or fewer emp.)

76.5%

81.5%

Mid-Market

(51-1000 emp.)

17.6%

15.7%

Enterprise

(\> 1000 emp.)

5.9%

2.8%

Reviewers' Industry

[![ActiveInbox](https://images.g2crowd.com/uploads/product/hd_favicon/1487565581/activeinbox.svg "ActiveInbox")](https://www.g2.com/products/activeinbox/reviews)
ActiveInbox

Marketing and Advertising

17.6%

Management Consulting

17.6%

Information Technology and Services

11.8%

Staffing and Recruiting

5.9%

Professional Training & Coaching

5.9%

Other

41.2%

[![Gmelius](https://images.g2crowd.com/uploads/product/hd_favicon/5d2d0e9e8ede7c83af3a7bf592b0ae98/gmelius.svg "Gmelius")](https://www.g2.com/products/gmelius/reviews)
Gmelius

Marketing and Advertising

10.8%

Information Technology and Services

8.1%

Computer Software

5.2%

Accounting

3.6%

Financial Services

3.1%

Other

69.3%

FAQs

## ActiveInbox vs Gmelius FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between ActiveInbox vs Gmelius?

Gmelius stands out from ActiveInbox with a higher G2 rating, more reviews, and a stronger focus on team collaboration and automation features.

| [ActiveInbox](https://www.g2.com/products/activeinbox/reviews) | [Gmelius](https://www.g2.com/products/gmelius/reviews) |
| --- | --- |
| 4.1/5 (18 reviews) | 4.4/5 (776 reviews) |
| Small-Business | Small-Business |
| 9.0 | 8.1 |
| 8.3 | 8.7 |
| Inbox organization and task tracking | Collaboration and automation (22 and 9 all-time mentions) |

### How do the pricing models of ActiveInbox and Gmelius compare?

Gmelius is rated higher for value, with a stronger Price/Cost satisfaction score than ActiveInbox.

- **ActiveInbox:** In recent reviews, several users mention that the price feels high for the feature set, especially for larger teams.
- **Gmelius:** Reviewers describe Gmelius as offering strong value for its collaborative and automation features, though a few note it can be pricey for smaller organizations.

### What are the best alternatives to ActiveInbox and Gmelius?

The top three alternatives to ActiveInbox and Gmelius are Drag, SaneBox, and Hiver in Gmail.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ActiveInbox](https://www.g2.com/products/activeinbox/reviews) | 4.1/5 (18 reviews) | Small-Business | Price is considered high for limited features | Inbox organization and task tracking |
| [Gmelius](https://www.g2.com/products/gmelius/reviews) | 4.4/5 (776 reviews) | Small-Business | Strong value for collaboration and automation | Collaboration and automation (22 and 9 all-time mentions) |
| [Drag](https://www.g2.com/products/drag/reviews) | 4.5/5 (261 reviews) | Small-Business | — | Kanban-style email management |
| [SaneBox](https://www.g2.com/products/sanebox/reviews) | 4.8/5 (242 reviews) | Small-Business | — | Email filtering and prioritization |
| [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) | 4.6/5 (1283 reviews) | Small-Business | — | Shared inbox and team collaboration |

### Which Email Management features should I prioritize when comparing ActiveInbox and Gmelius?

Buyers should prioritize collaboration, automation, ease of use, inbox/task management, and integration capabilities when comparing ActiveInbox and Gmelius.

- **Collaboration:** Gmelius is cited for collaboration in 12 all-time reviews; ActiveInbox is primarily focused on individual task management.
- **Automation:** Gmelius has 9 all-time mentions for automation features; ActiveInbox does not have automation as a highlighted theme.
- **Ease of Use:** ActiveInbox scores 9.0; Gmelius scores 8.3.
- **Inbox/Task Management:** ActiveInbox is praised for inbox organization and task tracking; Gmelius is noted for inbox management in 5 all-time reviews.
- **Integration Capabilities:** Gmelius is mentioned for integrations with tools like Slack; ActiveInbox reviewers express a desire for more integrations.

### What are the pros and cons of ActiveInbox vs Gmelius?

ActiveInbox's headline strength is inbox organization and task tracking, while Gmelius excels in collaboration and automation.

- **ActiveInbox strengths:** Reviewers highlight inbox organization, task tracking, and productivity improvements.
- **ActiveInbox trade-offs:** Reviewers note limited team features, higher perceived price for features, and occasional technical issues.
- **Gmelius strengths:** Collaboration (12 all-time mentions), automation (9 all-time mentions), ease of use (22 all-time mentions), and team communication (11 all-time mentions).
- **Gmelius trade-offs:** Reviewers mention a learning curve (5 all-time mentions), performance issues (6 all-time mentions), and higher cost for small organizations.

### Is ActiveInbox or Gmelius better for small businesses?

Gmelius is better suited for small businesses, with a higher review count and strong small-business sentiment around collaboration and automation.

- **ActiveInbox:** Small-Business segment; reviewers appreciate its individual productivity features but note limitations for team use.
- **Gmelius:** Small-Business segment; reviewers consistently cite benefits for small teams, including shared inboxes, collaboration, and workflow automation.

### Which Email Management platform has better integrations?

Gmelius is favored for integrations, with reviewers citing its Slack integration and broader connectivity.

- **ActiveInbox:** Reviewers express a desire for Slack integration and mention limited integration options.
- **Gmelius:** Reviewers mention integrations with Slack and other tools, with multiple all-time mentions for Slack integration and workflow automation.

### How do ActiveInbox and Gmelius compare on customer support?

Gmelius has a higher Quality of Support score than ActiveInbox, with a 0.4-point advantage.

- **ActiveInbox:** Reviewers describe support as responsive and helpful, with scores of 7.0 in several reviews, but some mention inconsistent experiences.
- **Gmelius:** Reviewers consistently praise support for being friendly, fast, and helpful, with a Quality of Support score of 8.7 and multiple recent reviews highlighting positive experiences.

### Which is easier to implement, ActiveInbox or Gmelius?

ActiveInbox is rated higher for Ease of Setup, with a 0.9-point advantage over Gmelius.

- **ActiveInbox:** Reviewers describe setup as simple and easy, with scores of 7.0 in multiple reviews and positive comments on the onboarding process.
- **Gmelius:** Reviewers note that setup can be more complex, with a learning curve for automation and team features, and scores ranging from 4.0 to 7.0.

### Which product has better Notes?

Gmelius is favored for Notes, with reviewers highlighting its internal notes and collaboration features.

- **ActiveInbox:** Reviewers mention the ability to add notes to emails, but this is not a major theme in recent reviews.
- **Gmelius:** Reviewers frequently cite internal notes as a key collaboration feature, with multiple recent reviews describing the ability to add and share notes within email threads.

Alternatives

**ActiveInbox Alternatives**

 ![SaneBox](https://images.g2crowd.com/uploads/product/hd_favicon/9e804d21ed5c66407f3d167bb4f24552/sanebox.svg "SaneBox")

[
SaneBox
](/products/sanebox/reviews)

 ![Superhuman Mail](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ad00969d938c7811a1417d49ce0cccca/superhuman-mail.png "Superhuman Mail")

[
Superhuman Mail
](/products/superhuman-mail/reviews)

 ![Boomerang for Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/c7f72c19d3cd1ba884b06a3d281e1bb7/boomerang-for-gmail.svg "Boomerang for Gmail")

[
Boomerang for Gmail
](/products/boomerang-for-gmail/reviews)

 ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front")

[
Front
](/products/front/reviews)

**Gmelius Alternatives**

 ![Drag](https://images.g2crowd.com/uploads/product/hd_favicon/b21e2ef17aba33fb2a566288f8eca7c0/drag.svg "Drag")

[
Drag
](/products/drag/reviews)

 ![Hiver in Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail")

[
Hiver in Gmail
](/products/hiver-in-gmail/reviews)

 ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front")

[
Front
](/products/front/reviews)

 ![Boomerang for Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/c7f72c19d3cd1ba884b06a3d281e1bb7/boomerang-for-gmail.svg "Boomerang for Gmail")

[
Boomerang for Gmail
](/products/boomerang-for-gmail/reviews)

## ActiveInbox vs Gmelius

When assessing the two solutions, reviewers found ActiveInbox easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with Gmelius overall.

- Reviewers felt that Gmelius meets the needs of their business better than ActiveInbox.
- When comparing quality of ongoing product support, reviewers felt that Gmelius is the preferred option.
- When assessing product direction, ActiveInbox and Gmelius received similar ratings from our reviewers.