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Compare ActiveInbox and Gmelius

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At a Glance
ActiveInbox
ActiveInbox
Star Rating
(18)4.1 out of 5
Market Segments
Small-Business (76.5% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ActiveInbox
Gmelius
Gmelius
Star Rating
(776)4.4 out of 5
Market Segments
Small-Business (81.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $24.00 1 User Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that ActiveInbox excels in its "SLA Management" feature, scoring 9.2, which allows for effective tracking of service level agreements, while Gmelius, although strong, has a slightly lower score in this area, indicating that ActiveInbox may provide a more robust solution for businesses focused on compliance and service standards.
  • Reviewers mention that ActiveInbox's "Response Automation" feature is rated at 9.0, making it a standout for users looking to streamline their ticket responses. In contrast, Gmelius, while still effective, has a lower score, suggesting that ActiveInbox may offer more advanced automation capabilities.
  • G2 users highlight that Gmelius shines in "Email to Case" functionality with a score of 8.9, which allows for seamless conversion of emails into support tickets. ActiveInbox, while competent, does not match this level of integration, making Gmelius a better choice for teams heavily reliant on email communication.
  • Users on G2 report that ActiveInbox's "Ticket Collaboration" feature scores a perfect 9.0, indicating a strong emphasis on teamwork and communication within the platform. Gmelius, while also effective, does not reach this level, suggesting that ActiveInbox may be better suited for collaborative environments.
  • Reviewers mention that Gmelius offers superior "Social Integration" with a perfect score of 10.0, which is crucial for businesses looking to engage with customers across multiple social media platforms. ActiveInbox does not provide this level of integration, making Gmelius the preferred choice for social media-savvy teams.
  • Users say that ActiveInbox's "Ease of Use" is rated at 9.0, making it particularly user-friendly for small businesses. Gmelius, while still easy to navigate, has a slightly lower score, indicating that ActiveInbox may provide a more intuitive experience for new users.
Pricing
Entry-Level Pricing
ActiveInbox
No pricing available
Gmelius
Growth
Starting at $24.00
1 User Per Month
Browse all 2 pricing plans
Free Trial
ActiveInbox
No trial information available
Gmelius
Free Trial is available
Ratings
Meets Requirements
8.1
17
8.5
568
Ease of Use
9.0
17
8.3
575
Ease of Setup
9.0
5
8.1
251
Ease of Admin
8.3
5
8.3
246
Quality of Support
8.3
15
8.7
496
Has the product been a good partner in doing business?
8.0
5
8.5
237
Product Direction (% positive)
8.6
17
8.6
537
Features by Category
Not enough data
8.8
190
Ticket and Case Management
Not enough data
8.7
75
|
Verified
Not enough data
8.6
78
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.0
74
|
Verified
Not enough data
9.2
53
|
Verified
Not enough data
9.0
76
|
Verified
Not enough data
9.0
79
|
Verified
Not enough data
8.9
55
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.8
62
|
Verified
Not enough data
8.9
77
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
6.9
66
|
Verified
Not enough data
7.6
84
|
Verified
Not enough data
8.4
104
|
Verified
Not enough data
8.7
75
|
Verified
Not enough data
8.1
72
|
Verified
Not enough data
7.9
94
|
Verified
Not enough data
8.3
118
Setup
Not enough data
8.5
94
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
8.5
104
Management
Not enough data
8.4
88
Not enough data
8.4
66
Not enough data
8.7
76
Generative AI
Not enough data
6.7
10
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
286
Productivity Tools
Not enough data
8.5
242
Not enough data
8.3
216
Not enough data
8.6
246
Not enough data
8.3
199
Not enough data
8.5
217
Not enough data
8.3
171
Not enough data
8.4
230
Analytics
Not enough data
7.8
132
Not enough data
8.1
154
Not enough data
8.7
230
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
188
Sorting & Filtering
Not enough data
8.2
109
Not enough data
8.4
145
Not enough data
7.9
107
Not enough data
8.0
120
Integrations
Not enough data
Feature Not Available
Not enough data
9.2
175
Not enough data
Feature Not Available
Time Management
Not enough data
8.6
138
Not enough data
8.4
136
Not enough data
7.9
97
Generative AI
Not enough data
6.2
22
Not enough data
6.1
22
Not enough data
6.3
22
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Google Workspace Communication ToolsHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Categories
Categories
Shared Categories
ActiveInbox
ActiveInbox
Gmelius
Gmelius
ActiveInbox and Gmelius are categorized as Email Management
Unique Categories
ActiveInbox
ActiveInbox has no unique categories
Reviews
Reviewers' Company Size
ActiveInbox
ActiveInbox
Small-Business(50 or fewer emp.)
76.5%
Mid-Market(51-1000 emp.)
17.6%
Enterprise(> 1000 emp.)
5.9%
Gmelius
Gmelius
Small-Business(50 or fewer emp.)
81.5%
Mid-Market(51-1000 emp.)
15.7%
Enterprise(> 1000 emp.)
2.8%
Reviewers' Industry
ActiveInbox
ActiveInbox
Marketing and Advertising
17.6%
Management Consulting
17.6%
Information Technology and Services
11.8%
Staffing and Recruiting
5.9%
Professional Training & Coaching
5.9%
Other
41.2%
Gmelius
Gmelius
Marketing and Advertising
10.8%
Information Technology and Services
8.1%
Computer Software
5.2%
Accounting
3.6%
Real Estate
3.1%
Other
69.3%
Alternatives
ActiveInbox
ActiveInbox Alternatives
SaneBox
SaneBox
Add SaneBox
Superhuman Mail
Superhuman Mail
Add Superhuman Mail
Front
Front
Add Front
Boomerang for Gmail
Boomerang for Gmail
Add Boomerang for Gmail
Gmelius
Gmelius Alternatives
Drag
Drag
Add Drag
Hiver
Hiver
Add Hiver
Front
Front
Add Front
Boomerang for Gmail
Boomerang for Gmail
Add Boomerang for Gmail
Discussions
ActiveInbox
ActiveInbox Discussions
How do I get started?
1 Comment
Samuel B.
SB
Head to our website and start your 2 week Free Trial by clicking the Get Started button. http://www.activeinboxhq.com/index.php Check out our Guide also...Read more
Monty the Mongoose crying
ActiveInbox has no more discussions with answers
Gmelius
Gmelius Discussions
Will you be updating the iOS app?
1 Comment
Florian B.
FB
Hi Paul, Yes, our team is currently developing native mobile applications for both Android and iOS. The fully-native Android app will be released this...Read more
How do I generate email actions based on read receipts, and have them synced with my to dos
1 Comment
Florian B.
FB
Hi Alexander, Just create a sequence, where you'll use "upon open" as a condition and "add to board" as an action. To learn more:...Read more
What about integration of Google contacts and Linkedin in the near future?
1 Comment
Jean-René B.
JB