G2 reviewers report that ActiveCampaign excels in marketing automation, with users highlighting its effective functions and responsive customer support. One user noted, "The marketing automation functions really well, and if there is a question, the customer support will find a solution."
Users say that Braze stands out for its multi-channel communication capabilities, allowing seamless integration of email, SMS, push notifications, and in-app messages. This versatility is appreciated for enhancing user retention and driving growth, as one reviewer mentioned, "It facilitates communication to improve retention and drive growth."
According to verified reviews, ActiveCampaign is praised for its user-friendly interface and affordable pricing structure, making it accessible for small businesses. Users with minimal experience in email automation found it easy to navigate, stating, "As someone who has minimal experience, this site is very easy to use."
Reviewers mention that Braze offers strong customer success support, which enhances the overall user experience. Users appreciate the assistance from customer success managers, noting that it significantly improves their interaction with the platform.
G2 reviewers highlight that while ActiveCampaign has a higher overall satisfaction score, Braze's ease of use is also commendable, with users rating it slightly higher in this area. One user remarked on Braze's user-friendliness, making email marketing management straightforward.
Users report that ActiveCampaign's email template builder is particularly robust, receiving high praise for its functionality. In contrast, Braze's email capabilities, while effective, do not match the same level of satisfaction, with users noting that ActiveCampaign's tools are more intuitive and versatile.
Pricing
Entry-Level Pricing
ActiveCampaign
Starter
Starting at $15.00
Per Month
Get started with personalized marketing campaigns.
Is anyone able to tell me how to increase my conversion rate?
6 Comments
BP
Heidi, which conversion rate are you trying to improve? There are multiple conversion points in any campaign. There's the open rate, click through rate, and...Read more
Marketing automation across various channels Read more
Reporting gaps and clunky dashboards are turning campaign reviews into manual spreadsheet work
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">You might find it easier to build a few reusable “Dashboard Builder” views for each region or KPI set instead of...Read more
How do you deal with Braze’s pricing complexity and the surprise costs that come with growth?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">Something that helped us avoid surprise invoices was setting internal alerts for campaign send volumes and monitoring...Read more
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