Compare Actionstep and Smokeball 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (98.7% of reviews)
Entry-Level Pricing
No pricing available
$49.00 1 User Per Month
Actionstep
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ActionstepSmokeball
Star Rating
(383)4.7 out of 5
Market Segments
Small-Business (98.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smokeball excels in user-friendliness, with many users appreciating how everything about a case is readily available, which minimizes the need to bridge gaps in information. This ease of access is a significant time saver for staff, making it easier to create and interact with information.
- Users say Actionstep offers strong customization options, allowing teams to tailor the software to their specific needs. Reviewers highlight features like job delegation and the ability to document work effectively, which is particularly useful for managing high volumes of emails.
- According to verified reviews, Smokeball's initial setup process is notably straightforward, with users finding it easy to learn and implement. This contrasts with Actionstep, where some users have expressed challenges during the setup phase, indicating a steeper learning curve.
- Reviewers mention that Smokeball's document management features are particularly beneficial, as it automatically preloads client details when drafting legal documents. This functionality saves time and reduces manual entry errors, enhancing overall efficiency.
- G2 reviewers highlight that Actionstep provides valuable matter information on a single screen, which helps users quickly access essential details. However, it struggles to match the overall satisfaction levels seen with Smokeball, which has received higher ratings across various quality metrics.
- Users report that Smokeball's support quality is exceptional, with a high satisfaction score reflecting its responsiveness and helpfulness. In comparison, Actionstep's support has received mixed feedback, suggesting room for improvement in this area.
Pricing
Entry-Level Pricing
Actionstep
No pricing availableSmokeball
Smokeball Bill
$49.00
1 User Per Month
Bill clients and get paid faster
- Invoicing
- Time & Expense Tracking
- Online Payments
Free Trial
Actionstep
No trial information availableSmokeball
Free Trial is available
Ratings
Meets Requirements
8.2
12
9.1
291
Ease of Use
7.2
12
9.1
302
Ease of Setup
5.8
6
8.8
144
Ease of Admin
6.7
7
8.9
69
Quality of Support
7.6
12
9.5
288
Has the product been a good partner in doing business?
7.8
6
9.4
69
Product Direction (% positive)
8.1
12
9.5
279
Features by Category
Platform Additional Functionality
Not enough data
9.1
134
Not enough data
8.7
125
Not enough data
8.3
124
Generative AI
Not enough data
7.0
55
Not enough data
7.0
55
Platform Content
Not enough data
8.8
132
Not enough data
9.0
136
Not enough data
8.7
131
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
115
Not enough data
8.1
109
Not enough data
7.7
97
Platform Basics
Not enough data
8.5
149
Not enough data
9.0
158
Not enough data
8.8
145
Not enough data
8.5
146
Content Management
Not enough data
9.3
170
Not enough data
8.7
153
Not enough data
8.9
155
Agentic AI - Legal Case Management
Not enough data
Not enough data
Not enough data
7.4
7
Not enough data
Not enough data
Not enough data
9.7
10
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
123
Not enough data
9.0
131
Not enough data
8.9
122
Not enough data
8.6
128
Not enough data
9.0
129
Content Management
Not enough data
9.4
132
Not enough data
8.7
124
Not enough data
8.8
122
Time & Billing
Not enough data
9.1
126
Not enough data
8.5
115
Not enough data
8.7
119
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Storage and Collaboration - Legal Document Management
Not enough data
8.6
53
Not enough data
8.8
52
Not enough data
8.4
53
Not enough data
9.2
52
Document Management - Legal Document Management
Not enough data
9.1
51
Not enough data
8.8
49
Not enough data
8.6
50
Analysis - Legal Document Management
Not enough data
8.1
50
Not enough data
7.9
50
Artificial Intelligence - Legal Document Management
Not enough data
6.1
6
Accessibility - Legal Document Management
Not enough data
8.5
50
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Actionstep and Smokeball are categorized as Legal Case Management, Legal Billing, and Legal Practice Management
Unique Categories
Actionstep has no unique categories
Smokeball is categorized as Legal Document Drafting and Legal Document Management
Reviews
Reviewers' Company Size
Actionstep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smokeball
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
57.1%
Legal Services
42.9%
‐
‐
‐
Other
0.0%
Law Practice
52.2%
Legal Services
44.7%
Real Estate
1.7%
Accounting
0.6%
Legislative Office
0.3%
Other
0.6%
Discussions
Are there any Actionstep / Google Workspace communities that want to share best practice ideas?
1 Comment
Official Response from Actionstep
Hi Wayne,
Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/
Additionally,...Read more
Actionstep has no more discussions with answers
Is Smokeball cloud-based software?
3 Comments
Official Response from Smokeball
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
What does smoke ball do?
1 Comment
MG
Smokeball includes the features you expect from a practice management system: Matter and contact management, calendar management, and billing. It also...Read more
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