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Compare Actionstep and Smokeball 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
$99.00 1 Per User Per Month
$49.00 1 User Per Month
Actionstep
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 Per User Per Month
Browse all 3 pricing plansSmokeball
Star Rating
(341)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smokeball excels in user-friendliness, with many users highlighting its intuitive design that makes navigation a breeze. In contrast, Actionstep users have noted some challenges with configuration, which can hinder the overall experience.
- Users say that Smokeball's efficiency is a standout feature, with feedback emphasizing how the platform streamlines tasks and enhances productivity. Actionstep, while appreciated for its job delegation capabilities, has received mixed reviews regarding its overall efficiency in daily operations.
- According to verified reviews, Smokeball's implementation process is praised for being quick and straightforward, allowing firms to get up and running without significant delays. On the other hand, Actionstep has been criticized for a more complex setup, which can be a barrier for new users.
- Reviewers mention that Smokeball offers exceptional support, with many users expressing satisfaction with the responsiveness and helpfulness of the support team. Actionstep, while providing decent support, has not received the same level of acclaim, indicating room for improvement in this area.
- G2 reviewers highlight that Smokeball's document automation features significantly reduce time spent on repetitive tasks, making it a valuable tool for legal firms. Actionstep does offer customization options, but users have pointed out that it may not be as efficient in automating processes.
- Users report that Smokeball's pricing is more accessible, making it an attractive option for small businesses looking for cost-effective solutions. In comparison, Actionstep's higher entry-level price may deter some potential users, especially those with budget constraints.
Pricing
Entry-Level Pricing
Actionstep
Practice Pro + Accounting
$99.00
1 Per User Per Month
Medium and large firms. With general ledger accounting built-in. For multi-practice and boutique firms requiring a built-in General Ledger
- Everything included in Practice Pro plus...
- Multi-currency general ledger
- Banking
Smokeball
Smokeball Bill
$49.00
1 User Per Month
Bill clients and get paid faster
- Invoicing
- Time & Expense Tracking
- Online Payments
Free Trial
Actionstep
Free Trial is available
Smokeball
Free Trial is available
Ratings
Meets Requirements
8.2
12
9.1
273
Ease of Use
7.2
12
9.2
282
Ease of Setup
5.8
6
8.7
129
Ease of Admin
6.7
7
8.9
69
Quality of Support
7.6
12
9.6
273
Has the product been a good partner in doing business?
7.8
6
9.4
69
Product Direction (% positive)
8.1
12
9.5
262
Features by Category
Platform Additional Functionality
Not enough data
9.1
132
Not enough data
8.7
125
Not enough data
8.2
123
Generative AI
Not enough data
6.9
54
Not enough data
6.9
54
Platform Content
Not enough data
8.8
132
Not enough data
9.0
135
Not enough data
8.6
129
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
115
Not enough data
8.1
109
Not enough data
7.7
95
Platform Basics
Not enough data
8.5
146
Not enough data
9.0
154
Not enough data
8.8
143
Not enough data
8.5
144
Content Management
Not enough data
9.3
155
Not enough data
8.7
148
Not enough data
8.8
149
Agentic AI - Legal Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
122
Not enough data
9.0
130
Not enough data
8.9
122
Not enough data
8.6
128
Not enough data
9.0
128
Content Management
Not enough data
9.4
131
Not enough data
8.7
123
Not enough data
8.8
121
Time & Billing
Not enough data
9.1
125
Not enough data
8.5
114
Not enough data
8.7
118
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Storage and Collaboration - Legal Document Management
Not enough data
8.6
52
Not enough data
8.8
52
Not enough data
8.4
52
Not enough data
9.2
51
Document Management - Legal Document Management
Not enough data
9.0
50
Not enough data
8.8
49
Not enough data
8.6
50
Analysis - Legal Document Management
Not enough data
8.0
49
Not enough data
7.8
49
Artificial Intelligence - Legal Document Management
Not enough data
Feature Not Available
Accessibility - Legal Document Management
Not enough data
8.5
50
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Actionstep and Smokeball are categorized as Legal Case Management, Legal Billing, and Legal Practice Management
Unique Categories
Actionstep has no unique categories
Smokeball is categorized as Legal Document Drafting and Legal Document Management
Reviews
Reviewers' Company Size
Actionstep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smokeball
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
57.1%
Legal Services
42.9%
‐
‐
‐
Other
0.0%
Law Practice
53.0%
Legal Services
44.0%
Real Estate
1.8%
Accounting
0.6%
Legislative Office
0.3%
Other
0.3%
Discussions
Are there any Actionstep / Google Workspace communities that want to share best practice ideas?
1 Comment
Official Response from Actionstep
Hi Wayne,
Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/
Additionally,...Read more
Actionstep has no more discussions with answers
Is Smokeball cloud-based software?
3 Comments
Official Response from Smokeball
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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