# Actionstep vs Smokeball Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smokeball excels in user-friendliness, with many users appreciating how everything about a case is readily available, which minimizes the need to bridge gaps in information. This ease of access is a significant time saver for staff, making it easier to create and interact with information.
- **Users say** Actionstep offers strong customization options, allowing teams to tailor the software to their specific needs. Reviewers highlight features like job delegation and the ability to document work effectively, which is particularly useful for managing high volumes of emails.
- **According to verified reviews** , Smokeball's initial setup process is notably straightforward, with users finding it easy to learn and implement. This contrasts with Actionstep, where some users have expressed challenges during the setup phase, indicating a steeper learning curve.
- **Reviewers mention** that Smokeball's document management features are particularly beneficial, as it automatically preloads client details when drafting legal documents. This functionality saves time and reduces manual entry errors, enhancing overall efficiency.
- **G2 reviewers highlight** that Actionstep provides valuable matter information on a single screen, which helps users quickly access essential details. However, it struggles to match the overall satisfaction levels seen with Smokeball, which has received higher ratings across various quality metrics.
- **Users report** that Smokeball's support quality is exceptional, with a high satisfaction score reflecting its responsiveness and helpfulness. In comparison, Actionstep's support has received mixed feedback, suggesting room for improvement in this area.



| | Actionstep | Smokeball | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 14 | 384 | 
| **Largest Market Segment** | Small-Business (100.0% of reviews) | Small-Business (98.7% of reviews) | 
| **Entry Level Price** | No pricing available | $49.00 1 User Per Month | 

---
## Top Pros & Cons

### Actionstep

Pros:
- Case Management (1 reviews)
- Document Management (1 reviews)


### Smokeball

Pros:
- Ease of Use (36 reviews)
- Organization (33 reviews)

Cons:
- Missing Features (16 reviews)
- Billing Issues (12 reviews)

---
## Ratings Comparison
| Rating | Actionstep | Smokeball | 
|---|---|---|
  | **Meets Requirements** | 8.2 (12 reviews) | 9.1 (291 reviews) | 
  | **Ease of Use** | 7.2 (12 reviews) | 9.1 (302 reviews) | 
  | **Ease of Setup** | 5.8 (6 reviews) | 8.8 (144 reviews) | 
  | **Ease of Admin** | 6.7 (7 reviews) | 8.9 (69 reviews) | 
  | **Quality of Support** | 7.6 (12 reviews) | 9.5 (288 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (6 reviews) | 9.4 (69 reviews) | 
  | **Product Direction (% positive)** | 8.1 (12 reviews) | 9.5 (279 reviews) | 

---
## Pricing

### Actionstep

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Smokeball

#### Entry-Level Pricing

Plan: Smokeball Bill

Price: $49.00 1 User Per Month

Description: Bill clients and get paid faster

Key Features:
- Invoicing
- Time & Expense Tracking 
- Online Payments

[Browse all 4 editions](https://www.g2.com/products/smokeball/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Legal Document Drafting

| Product | Score | Reviews |
|---|---|---|
| **Actionstep** | N/A | N/A |
| **Smokeball** | 8.3/10 | 146 |

#### Platform Additional Functionality

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Dashboard** | Not enough data | 9.1 (134 reviews) | 
| **Cloud** | Not enough data | 8.7 (125 reviews) | 
| **Mobility** | Not enough data | 8.3 (124 reviews) | 

#### Generative AI

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.0 (55 reviews) | 
| **AI Text Summarization** | Not enough data | 7.0 (55 reviews) | 

#### Platform Content

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Automation** | Not enough data | 8.8 (132 reviews) | 
| **File Sharing** | Not enough data | 9.0 (136 reviews) | 
| **Content Library** | Not enough data | 8.7 (131 reviews) | 

#### Agentic AI - Legal Document Drafting

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform Basics

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Interoperability** | Not enough data | 8.6 (115 reviews) | 
| **Offline Editing** | Not enough data | 8.1 (109 reviews) | 
| **E-Signature** | Not enough data | 7.7 (97 reviews) | 

### Legal Case Management

| Product | Score | Reviews |
|---|---|---|
| **Actionstep** | N/A | N/A |
| **Smokeball** | 8.7/10 | 180 |

#### Platform Basics

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Reporting** | Not enough data | 8.5 (149 reviews) | 
| **Dashboard** | Not enough data | 9.0 (158 reviews) | 
| **Cloud** | Not enough data | 8.8 (145 reviews) | 
| **Mobility** | Not enough data | 8.5 (146 reviews) | 

#### Content Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Document Management** | Not enough data | 9.3 (170 reviews) | 
| **Calendar Integration** | Not enough data | 8.7 (153 reviews) | 
| **Workflow** | Not enough data | 8.9 (155 reviews) | 

#### Agentic AI - Legal Case Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.4 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 9.7 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Legal Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Actionstep** | N/A | N/A |
| **Smokeball** | 8.8/10 | 139 |

#### Platform Basics

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (123 reviews) | 
| **Dashboard** | Not enough data | 9.0 (131 reviews) | 
| **Cloud** | Not enough data | 8.9 (122 reviews) | 
| **Mobility** | Not enough data | 8.6 (128 reviews) | 
| **Contact Management** | Not enough data | 9.0 (129 reviews) | 

#### Content Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Document Management** | Not enough data | 9.4 (132 reviews) | 
| **Calendar Integration** | Not enough data | 8.7 (124 reviews) | 
| **Workflow** | Not enough data | 8.8 (122 reviews) | 

#### Time & Billing

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Time Tracking** | Not enough data | 9.1 (126 reviews) | 
| **Payments** | Not enough data | 8.5 (115 reviews) | 
| **Billing** | Not enough data | 8.7 (119 reviews) | 

#### Agentic AI - Legal Practice Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Legal Document Management

| Product | Score | Reviews |
|---|---|---|
| **Actionstep** | N/A | N/A |
| **Smokeball** | 8.4/10 | 54 |

#### Storage and Collaboration - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Editing and Tracking** | Not enough data | 8.6 (53 reviews) | 
| **Centralised Database** | Not enough data | 8.8 (52 reviews) | 
| **Accessibility and Permission for Sharing** | Not enough data | 8.4 (53 reviews) | 
| **Document Storage** | Not enough data | 9.2 (52 reviews) | 

#### Document Management - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Search and Retreival** | Not enough data | 9.1 (51 reviews) | 
| **Synchronization of Data** | Not enough data | 8.8 (49 reviews) | 
| **Versioning** | Not enough data | 8.6 (50 reviews) | 

#### Analysis - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Document Review** | Not enough data | 8.1 (50 reviews) | 
| **Legal Analytics** | Not enough data | 7.9 (50 reviews) | 

#### Artificial Intelligence - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **AI Automation** | Not enough data | 6.1 (6 reviews) | 

#### Accessibility - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.5 (50 reviews) | 

#### Agentic AI - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Legal Billing

| Product | Score | Reviews |
|---|---|---|
| **Actionstep** | N/A | N/A |
| **Smokeball** | N/A | N/A |

#### Agentic AI - Legal Billing

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management), [Legal Case Management Software](https://www.g2.com/categories/legal-case-management), [Legal Billing Software](https://www.g2.com/categories/legal-billing-software)


**Unique to Smokeball (2):** [Legal Document Drafting Software](https://www.g2.com/categories/legal-document-drafting), [Legal Document Management Software](https://www.g2.com/categories/legal-document-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Actionstep | Smokeball | 
|---|---|---|
| **Small-Business** | 100.0% | 98.7% | 
| **Mid-Market** | 0% | 1.3% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Actionstep

- **Law Practice:** 57.1%
- **Legal Services:** 42.9%

#### Smokeball

- **Law Practice:** 52.2%
- **Legal Services:** 44.7%
- **Real Estate:** 1.7%
- **Accounting:** 0.6%
- **Legislative Office:** 0.3%
- **Computer Software:** 0.3%
- **Commercial Real Estate:** 0.3%

---
## Alternatives

### Alternatives to Actionstep

- [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) — 4.6/5 stars (996 reviews)
- [LEAP](https://www.g2.com/products/leap/reviews) — 3.6/5 stars (40 reviews)
- [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) — 4.4/5 stars (355 reviews)
- [CARET Legal](https://www.g2.com/products/caret-legal/reviews) — 4.5/5 stars (203 reviews)
- [TimeSolv](https://www.g2.com/products/timesolv/reviews) — 4.5/5 stars (420 reviews)
- [CosmoLex](https://www.g2.com/products/cosmolex/reviews) — 4.2/5 stars (319 reviews)
- [Filevine](https://www.g2.com/products/filevine/reviews) — 4.7/5 stars (287 reviews)
- [Assembly Neos](https://www.g2.com/products/assembly-software-assembly-neos/reviews) — 4.5/5 stars (296 reviews)
- [Legistify](https://www.g2.com/products/legistify-legistify/reviews) — 5.0/5 stars (301 reviews)
- [Lawmatics](https://www.g2.com/products/lawmatics/reviews) — 4.6/5 stars (233 reviews)

### Alternatives to Smokeball

- [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) — 4.6/5 stars (996 reviews)
- [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) — 4.4/5 stars (355 reviews)
- [Filevine](https://www.g2.com/products/filevine/reviews) — 4.7/5 stars (287 reviews)
- [LEAP](https://www.g2.com/products/leap/reviews) — 3.6/5 stars (40 reviews)
- [CARET Legal](https://www.g2.com/products/caret-legal/reviews) — 4.5/5 stars (203 reviews)
- [PracticePanther](https://www.g2.com/products/paradigm-practicepanther/reviews) — 4.3/5 stars (113 reviews)
- [Rocket Matter](https://www.g2.com/products/rocket-matter/reviews) — 4.3/5 stars (173 reviews)
- [CosmoLex](https://www.g2.com/products/cosmolex/reviews) — 4.2/5 stars (319 reviews)
- [TimeSolv](https://www.g2.com/products/timesolv/reviews) — 4.5/5 stars (420 reviews)
- [8am CasePeer](https://www.g2.com/products/8am-casepeer/reviews) — 4.7/5 stars (187 reviews)

---
## Top Discussions

### Actionstep

- Title: [Are there any Actionstep / Google Workspace communities that want to share best practice ideas?](https://www.g2.com/discussions/36149-are-there-any-actionstep-google-workspace-communities-that-want-to-share-best-practice-ideas) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Wayne,

Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/

Additionally,..."

### Smokeball

- Title: [Is Smokeball cloud-based software?](https://www.g2.com/discussions/smokeball-faqs-68610ee8-c56a-4b4f-a9d7-e1161ebf204d) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and..."
- Title: [Is there free training and online courses to help learn the software?](https://www.g2.com/discussions/smokeball-faqs-00f78478-86d9-43c0-960e-4316e24d9324) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive..."
- Title: [What does smoke ball do?](https://www.g2.com/discussions/what-does-smoke-ball-do) — 1 comment
  > **Top comment:** "Smokeball includes the features you expect from a practice management system: Matter and contact management, calendar management, and billing. It also..."
- Title: [What software lawyers use?](https://www.g2.com/discussions/smokeball-what-software-lawyers-use) — 1 comment
  > **Top comment:** "Mycase or clio. And smokeball. And Microsoft Office"
- Title: [What is Smokeball software?](https://www.g2.com/discussions/what-is-smokeball-software) — 1 comment
  > **Top comment:** "Smokeball is a practice management system for attorneys with AI-assisted time tracking and a  document automation system. It integrates with RingCentral,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/actionstep-vs-smokeball)