Link copied to clipboard # Actionstep vs Smokeball Comparison - What are their main differences? Share [ Export ](/compare/actionstep/smokeball/export.csv) ActionstepSmokeball[+ Add Product](#) Pricing **Actionstep** **Priced per user and features** per\_user Per Month · Practice Management **Smokeball** Free Trial **$49.00** per\_user Per Month · Bill **$89.00** per\_user Per Month · Boost **Custom Quote Available** · Grow **Custom Quote Available** · Prosper+ Show more **Pricing Insights** from reviews Perceived Cost **Actionstep** Not enough reviews yet **Smokeball** $$$$$ Average Discount **Actionstep** Not enough reviews yet **Smokeball** 11% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Actionstep** 6 months Based on 100 responses **Smokeball** 6 months Based on 100 responses Return on Investment **Actionstep** 6 months Based on 100 responses **Smokeball** 6 months Based on 100 responses ![Actionstep](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24587f96a3fcccbd1a27958aacca893c/actionstep.png "Actionstep") ![Smokeball](https://images.g2crowd.com/uploads/product/hd_favicon/bc96c0e091bcd532cb05d73df9183aed/smokeball.svg "Smokeball") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Actionstep** [ Case Management (1) ](https://www.g2.com/products/actionstep/reviews?filters%5Bsentiment_snippet%5D=2057764&qs=pros-and-cons#reviews)[ Document Management (1) ](https://www.g2.com/products/actionstep/reviews?filters%5Bsentiment_snippet%5D=2057762&qs=pros-and-cons#reviews) **Smokeball** [ Ease of Use (45) ](https://www.g2.com/products/smokeball/reviews?filters%5Bsentiment_snippet%5D=1630636&qs=pros-and-cons#reviews)[ Efficiency (38) ](https://www.g2.com/products/smokeball/reviews?filters%5Bsentiment_snippet%5D=1630915&qs=pros-and-cons#reviews)[ Missing Features (20) ](https://www.g2.com/products/smokeball/reviews?filters%5Bsentiment_snippet%5D=1630837&qs=pros-and-cons#reviews)[ Billing Issues (14) ](https://www.g2.com/products/smokeball/reviews?filters%5Bsentiment_snippet%5D=1630793&qs=pros-and-cons#reviews) Integrations **Actionstep** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4299cbf7a1ef6132ec256ec7b42b5f8b/adfin.png "Product Avatar Image") Adfin ](https://www.g2.com/products/adfin/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4ef94864f5605198cd503afc3b937336/bundledocs.jpg "Product Avatar Image") Bundledocs ](https://www.g2.com/products/bundledocs/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image") Docusign ](https://www.g2.com/products/docusign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9587c918edd866ad0cf04761b4b96f1b/first-aml.png "Product Avatar Image") First AML ](https://www.g2.com/products/first-aml/reviews)[ View all ](https://www.g2.com/products/actionstep/integrations) **Smokeball** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_beaa6d0f610d3b5359153f9e87fe1b26/8am-lawpay.png "Product Avatar Image") 8am LawPay ](https://www.g2.com/products/8am-lawpay/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_75ab972d2f2d35ee8320e0db083c0a22/campaign-monitor%282%29.png "Product Avatar Image") Campaign Monitor ](https://www.g2.com/products/campaign-monitor/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dc4d0a43ea313f6e27b2c3ca28ca7fe3/case-status.png "Product Avatar Image") Case Status ](https://www.g2.com/products/case-status/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8f75bbdbf04e014321c6167aaa6b5d04/decisionvault.png "Product Avatar Image") DecisionVault ](https://www.g2.com/products/decisionvault/reviews)[ View all ](https://www.g2.com/products/smokeball/integrations) Screenshots **Actionstep** ![Actionstep screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/132443/Document-AutomationGrid.jpg) **Smokeball** ![Smokeball screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1359917/Smokeball-Billing.png) **Ratings** from reviews Meets Requirements **Actionstep** **8.4** /10 Based on 16 responses **Smokeball** **9.1** /10 Based on 297 responses Ease of Use **Actionstep** **7.5** /10 Based on 16 responses **Smokeball** **9.1** /10 Based on 308 responses Ease of Setup **Actionstep** **7.2** /10 Based on 10 responses **Smokeball** **8.8** /10 Based on 152 responses Ease of Admin **Actionstep** **7.3** /10 Based on 11 responses **Smokeball** **9.0** /10 Based on 70 responses Quality of Support **Actionstep** **7.9** /10 Based on 16 responses **Smokeball** **9.5** /10 Based on 294 responses Has the product been a good partner in doing business? **Actionstep** **8.5** /10 Based on 10 responses **Smokeball** **9.5** /10 Based on 70 responses Product Direction (% positive) **Actionstep** **8.3** /10 Based on 14 responses **Smokeball** **9.5** /10 Based on 285 responses **Features** ratings from reviews Legal Practice Management **9.1** /10 Based on 7 responses **8.8** /10 Based on 142 responses Legal Document Drafting Not enough data **8.3** /10 Based on 146 responses Legal Case Management Not enough data **8.8** /10 Based on 185 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Legal Document Management Not enough data **8.4** /10 Based on 55 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 83.3% Mid-Market(51-1000 emp.) 16.7% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 83.3% Mid-Market(51-1000 emp.) 16.7% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 98.7% Mid-Market(51-1000 emp.) 1.3% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 98.7% Mid-Market(51-1000 emp.) 1.3% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![Actionstep](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24587f96a3fcccbd1a27958aacca893c/actionstep.png "Actionstep")](https://www.g2.com/products/actionstep/reviews) Actionstep Legal Services 50.0% Law Practice 44.4% Insurance 5.6% Other 0.0% [![Smokeball](https://images.g2crowd.com/uploads/product/hd_favicon/bc96c0e091bcd532cb05d73df9183aed/smokeball.svg "Smokeball")](https://www.g2.com/products/smokeball/reviews) Smokeball Law Practice 52.2% Legal Services 44.5% Real Estate 1.7% Accounting 0.8% Legislative Office 0.3% Other 0.6% Alternatives **Actionstep Alternatives** ![Clio Manage](https://images.g2crowd.com/uploads/product/hd_favicon/251fb6cb5e14a78abc04e611673b135d/clio-clio-manage.svg "Clio Manage") [ Clio Manage ](/products/clio-clio-manage/reviews) ![LEAP](https://images.g2crowd.com/uploads/product/hd_favicon/1f9170f4fcf323daf640b5ea090cf8bc/leap.svg "LEAP") [ LEAP ](/products/leap/reviews) ![8am MyCase](https://images.g2crowd.com/uploads/product/hd_favicon/ae9cc0d58547045ab48e01575a3b375a/8am-mycase.svg "8am MyCase") [ 8am MyCase ](/products/8am-mycase/reviews) ![CARET Legal](https://images.g2crowd.com/uploads/product/hd_favicon/ba73be19db153616ac624360c9ec18d5/caret-legal.svg "CARET Legal") [ CARET Legal ](/products/caret-legal/reviews) **Smokeball Alternatives** ![Clio Manage](https://images.g2crowd.com/uploads/product/hd_favicon/251fb6cb5e14a78abc04e611673b135d/clio-clio-manage.svg "Clio Manage") [ Clio Manage ](/products/clio-clio-manage/reviews) ![8am MyCase](https://images.g2crowd.com/uploads/product/hd_favicon/ae9cc0d58547045ab48e01575a3b375a/8am-mycase.svg "8am MyCase") [ 8am MyCase ](/products/8am-mycase/reviews) ![Filevine](https://images.g2crowd.com/uploads/product/hd_favicon/3d952846e91bf7652256127509d9ce19/filevine.svg "Filevine") [ Filevine ](/products/filevine/reviews) ![CosmoLex](https://images.g2crowd.com/uploads/product/hd_favicon/64622b6fffcf76435424a513aea799b2/cosmolex.svg "CosmoLex") [ CosmoLex ](/products/cosmolex/reviews) ## Actionstep vs Smokeball FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Actionstep vs Smokeball? Smokeball stands out from Actionstep with a significantly higher G2 rating, stronger support, and a leading ease-of-setup score. | [Actionstep](https://www.g2.com/products/actionstep/reviews) | [Smokeball](https://www.g2.com/products/smokeball/reviews) | | --- | --- | | 3.9/5 (14 reviews) | 4.7/5 (385 reviews) | | Small-Business | Small-Business | | 5.8 | 8.8 | | 7.6 | 9.5 | | Case Management | Ease of Use | ### How do the pricing models of Actionstep and Smokeball compare? Smokeball is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Actionstep:** Reviewers describe Actionstep as cost effective and note its value for workflow automation, but do not highlight price as a leading differentiator in recent reviews. - **Smokeball:** Recent reviews highlight Smokeball as cheaper than previous services, with staff finding it straightforward and efficient, and reviewers frequently cite satisfaction with its value. ### What are the best alternatives to Actionstep and Smokeball? Clio Manage, 8am MyCase, and LEAP are the top three alternatives to Actionstep and Smokeball according to G2 rankings. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Actionstep](https://www.g2.com/products/actionstep/reviews) | 3.9/5 (14 reviews) | Small-Business | Cost effective for workflow automation | Case Management | | [Smokeball](https://www.g2.com/products/smokeball/reviews) | 4.7/5 (385 reviews) | Small-Business | Cheaper than previous services, high value satisfaction | Ease of Use | | [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) | 4.6/5 (997 reviews) | Small-Business | — | — | | [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) | 4.4/5 (390 reviews) | Small-Business | — | — | | [LEAP](https://www.g2.com/products/leap/reviews) | 3.6/5 (40 reviews) | Small-Business | — | — | ### Which Legal Practice Management features should I prioritize when comparing Actionstep and Smokeball? Buyers should prioritize Ease of Use, Quality of Support, Billing, Integrations, and Workflow Automation when comparing Actionstep and Smokeball. - **Ease of Use:** Actionstep 7.2, Smokeball 9.1; 36 all-time mentions for Smokeball. - **Quality of Support:** Actionstep 7.6, Smokeball 9.5; 20 all-time mentions for Smokeball. - **Billing:** 13 all-time mentions for Smokeball; Actionstep is cited for billing in recent reviews but with fewer mentions. - **Integrations:** Smokeball 16 all-time mentions; Actionstep cited for Office integration in recent reviews. - **Workflow Automation:** Actionstep is praised for workflow automation and customization in recent reviews; Smokeball is cited for automation and efficiency with 17 all-time mentions for form automation. ### What are the pros and cons of Actionstep vs Smokeball? Smokeball's headline strength is ease of use, while Actionstep's is workflow automation and customization. - **Actionstep strengths:** Reviewers highlight workflow automation, customization, and case management as key benefits. - **Actionstep trade-offs:** Some reviewers note challenges with setup complexity and support responsiveness. - **Smokeball strengths:** 36 all-time mentions for ease of use, 33 for organization, 32 for document management, 30 for efficiency, and 20 for customer support; reviewers also praise its billing, integrations, and automation features. - **Smokeball trade-offs:** 16 all-time mentions for missing features, 12 for billing issues, and some reviewers mention limited reporting customization and occasional integration hiccups. ### Is Actionstep or Smokeball better for small businesses? Smokeball is the better fit for small businesses, with a higher G2 rating and stronger small-business reviewer sentiment. - **Actionstep:** Largest segment is Small-Business; reviewers cite workflow automation and customization as benefits, but setup complexity and support responsiveness are noted as trade-offs. - **Smokeball:** Largest segment is Small-Business; reviewers consistently praise ease of use, organization, and support, with 36 all-time mentions for ease of use and 33 for organization. ### Which Legal Practice Management platform has better integrations? Smokeball is favored by reviewers for integrations, with more frequent and broader integration mentions. - **Actionstep:** Office integration is cited in recent reviews. - **Smokeball:** Integrations are mentioned in 16 all-time reviews, including Outlook and RingCentral, with reviewers highlighting integration breadth and utility. ### How do Actionstep and Smokeball compare on customer support? Smokeball leads Actionstep in Quality of Support by a material margin, with a 1.9-point higher score (9.5 vs 7.6). - **Actionstep:** Reviewers describe support as helpful in some cases but also cite slow response times and difficulty reaching support. - **Smokeball:** 20 all-time mentions for customer support; reviewers consistently praise knowledgeable, responsive, and friendly support staff, with onboarding and ongoing assistance frequently highlighted. ### Which is easier to implement, Actionstep or Smokeball? Smokeball is significantly easier to implement than Actionstep, with a 3-point higher Ease of Setup score (8.8 vs 5.8). - **Actionstep:** Reviewers note setup complexity and a steep learning curve, with some citing the need for extensive training to unlock full functionality. - **Smokeball:** Reviewers consistently describe setup as quick, easy, and well-supported by onboarding specialists, with many learning the system within a week. ### Which product has better Billing? Smokeball is the stronger product for Billing, with more reviewer-cited strengths and higher satisfaction scores. - **Actionstep:** Billing is cited as a benefit in recent reviews, but with fewer mentions and no standout billing-specific score. - **Smokeball:** 13 all-time mentions for billing, with reviewers highlighting straightforward invoicing, time tracking, and billing automation; billing is frequently cited as a key benefit.