# Actionstep vs Smokeball Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smokeball excels in user-friendliness, with many users appreciating how everything about a case is readily available, which minimizes the need to bridge gaps in information. This ease of access is a significant time saver for staff, making it easier to create and interact with information.
- **Users say** Actionstep offers strong customization options, allowing teams to tailor the software to their specific needs. Reviewers highlight features like job delegation and the ability to document work effectively, which is particularly useful for managing high volumes of emails.
- **According to verified reviews** , Smokeball's initial setup process is notably straightforward, with users finding it easy to learn and implement. This contrasts with Actionstep, where some users have expressed challenges during the setup phase, indicating a steeper learning curve.
- **Reviewers mention** that Smokeball's document management features are particularly beneficial, as it automatically preloads client details when drafting legal documents. This functionality saves time and reduces manual entry errors, enhancing overall efficiency.
- **G2 reviewers highlight** that Actionstep provides valuable matter information on a single screen, which helps users quickly access essential details. However, it struggles to match the overall satisfaction levels seen with Smokeball, which has received higher ratings across various quality metrics.
- **Users report** that Smokeball's support quality is exceptional, with a high satisfaction score reflecting its responsiveness and helpfulness. In comparison, Actionstep's support has received mixed feedback, suggesting room for improvement in this area.



---
## Frequently Asked Questions

### What is the difference between Actionstep vs Smokeball?

Smokeball stands out from Actionstep with a significantly higher G2 rating, stronger support, and a leading ease-of-setup score.

| [Actionstep](https://www.g2.com/products/actionstep/reviews) | [Smokeball](https://www.g2.com/products/smokeball/reviews) |
| --- | --- |
| 3.9/5 (14 reviews) | 4.7/5 (385 reviews) |
| Small-Business | Small-Business |
| 5.8 | 8.8 |
| 7.6 | 9.5 |
| Case Management | Ease of Use |



### How do the pricing models of Actionstep and Smokeball compare?

Smokeball is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Actionstep:** Reviewers describe Actionstep as cost effective and note its value for workflow automation, but do not highlight price as a leading differentiator in recent reviews.
- **Smokeball:** Recent reviews highlight Smokeball as cheaper than previous services, with staff finding it straightforward and efficient, and reviewers frequently cite satisfaction with its value.



### What are the best alternatives to Actionstep and Smokeball?

Clio Manage, 8am MyCase, and LEAP are the top three alternatives to Actionstep and Smokeball according to G2 rankings.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Actionstep](https://www.g2.com/products/actionstep/reviews) | 3.9/5 (14 reviews) | Small-Business | Cost effective for workflow automation | Case Management |
| [Smokeball](https://www.g2.com/products/smokeball/reviews) | 4.7/5 (385 reviews) | Small-Business | Cheaper than previous services, high value satisfaction | Ease of Use |
| [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) | 4.6/5 (997 reviews) | Small-Business | — | — |
| [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) | 4.4/5 (390 reviews) | Small-Business | — | — |
| [LEAP](https://www.g2.com/products/leap/reviews) | 3.6/5 (40 reviews) | Small-Business | — | — |



### Which Legal Practice Management features should I prioritize when comparing Actionstep and Smokeball?

Buyers should prioritize Ease of Use, Quality of Support, Billing, Integrations, and Workflow Automation when comparing Actionstep and Smokeball.

- **Ease of Use:** Actionstep 7.2, Smokeball 9.1; 36 all-time mentions for Smokeball.
- **Quality of Support:** Actionstep 7.6, Smokeball 9.5; 20 all-time mentions for Smokeball.
- **Billing:** 13 all-time mentions for Smokeball; Actionstep is cited for billing in recent reviews but with fewer mentions.
- **Integrations:** Smokeball 16 all-time mentions; Actionstep cited for Office integration in recent reviews.
- **Workflow Automation:** Actionstep is praised for workflow automation and customization in recent reviews; Smokeball is cited for automation and efficiency with 17 all-time mentions for form automation.



### What are the pros and cons of Actionstep vs Smokeball?

Smokeball's headline strength is ease of use, while Actionstep's is workflow automation and customization.

- **Actionstep strengths:** Reviewers highlight workflow automation, customization, and case management as key benefits.
- **Actionstep trade-offs:** Some reviewers note challenges with setup complexity and support responsiveness.
- **Smokeball strengths:** 36 all-time mentions for ease of use, 33 for organization, 32 for document management, 30 for efficiency, and 20 for customer support; reviewers also praise its billing, integrations, and automation features.
- **Smokeball trade-offs:** 16 all-time mentions for missing features, 12 for billing issues, and some reviewers mention limited reporting customization and occasional integration hiccups.



### Is Actionstep or Smokeball better for small businesses?

Smokeball is the better fit for small businesses, with a higher G2 rating and stronger small-business reviewer sentiment.

- **Actionstep:** Largest segment is Small-Business; reviewers cite workflow automation and customization as benefits, but setup complexity and support responsiveness are noted as trade-offs.
- **Smokeball:** Largest segment is Small-Business; reviewers consistently praise ease of use, organization, and support, with 36 all-time mentions for ease of use and 33 for organization.



### Which Legal Practice Management platform has better integrations?

Smokeball is favored by reviewers for integrations, with more frequent and broader integration mentions.

- **Actionstep:** Office integration is cited in recent reviews.
- **Smokeball:** Integrations are mentioned in 16 all-time reviews, including Outlook and RingCentral, with reviewers highlighting integration breadth and utility.



### How do Actionstep and Smokeball compare on customer support?

Smokeball leads Actionstep in Quality of Support by a material margin, with a 1.9-point higher score (9.5 vs 7.6).

- **Actionstep:** Reviewers describe support as helpful in some cases but also cite slow response times and difficulty reaching support.
- **Smokeball:** 20 all-time mentions for customer support; reviewers consistently praise knowledgeable, responsive, and friendly support staff, with onboarding and ongoing assistance frequently highlighted.



### Which is easier to implement, Actionstep or Smokeball?

Smokeball is significantly easier to implement than Actionstep, with a 3-point higher Ease of Setup score (8.8 vs 5.8).

- **Actionstep:** Reviewers note setup complexity and a steep learning curve, with some citing the need for extensive training to unlock full functionality.
- **Smokeball:** Reviewers consistently describe setup as quick, easy, and well-supported by onboarding specialists, with many learning the system within a week.



### Which product has better Billing?

Smokeball is the stronger product for Billing, with more reviewer-cited strengths and higher satisfaction scores.

- **Actionstep:** Billing is cited as a benefit in recent reviews, but with fewer mentions and no standout billing-specific score.
- **Smokeball:** 13 all-time mentions for billing, with reviewers highlighting straightforward invoicing, time tracking, and billing automation; billing is frequently cited as a key benefit.



| | Actionstep | Smokeball | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 14 | 387 | 
| **Largest Market Segment** | Small-Business (100.0% of reviews) | Small-Business (98.7% of reviews) | 
| **Entry Level Price** | Contact Us 1 Priced per user plus implementation fees | $49.00 1 User Per Month | 

---
## Top Pros & Cons

### Actionstep

Pros:
- Case Management (1 reviews)
- Document Management (1 reviews)


### Smokeball

Pros:
- Ease of Use (36 reviews)
- Organization (33 reviews)

Cons:
- Missing Features (16 reviews)
- Software Bugs (14 reviews)

---
## Ratings Comparison
| Rating | Actionstep | Smokeball | 
|---|---|---|
  | **Meets Requirements** | 8.2 (12 reviews) | 9.1 (294 reviews) | 
  | **Ease of Use** | 7.2 (12 reviews) | 9.1 (305 reviews) | 
  | **Ease of Setup** | 5.8 (6 reviews) | 8.8 (149 reviews) | 
  | **Ease of Admin** | 6.7 (7 reviews) | 9.0 (70 reviews) | 
  | **Quality of Support** | 7.6 (12 reviews) | 9.5 (291 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (6 reviews) | 9.5 (70 reviews) | 
  | **Product Direction (% positive)** | 8.1 (12 reviews) | 9.5 (282 reviews) | 

---
## Pricing

### Actionstep

#### Entry-Level Pricing

Plan: Practice Management

Price: Contact Us 1 Priced per user plus implementation fees

Description: An adaptable practice management platform to manage all the business, administration and legal work at midsize law firms. Connect and organize your client, matter, document, administrative, billing, and management processes with modern law firm software and powerful automated workflows.

Available in: United Kingdom, North America (US & Canada), Australia, and New Zealand  

Key Features:
- Matter management
- Document management & automation
- Email management

[Browse all 3 editions](https://www.g2.com/products/actionstep/pricing)

#### Free Trial

No

### Smokeball

#### Entry-Level Pricing

Plan: Smokeball Bill

Price: $49.00 1 User Per Month

Description: Bill clients and get paid faster

Key Features:
- Invoicing
- Time & Expense Tracking 
- Online Payments

[Browse all 4 editions](https://www.g2.com/products/smokeball/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Legal Document Drafting

| Product | Score | Reviews |
|---|---|---|
| **Actionstep** | N/A | N/A |
| **Smokeball** | 8.3/10 | 146 |

#### Platform Additional Functionality

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Dashboard** | Not enough data | 9.1 (134 reviews) | 
| **Cloud** | Not enough data | 8.7 (125 reviews) | 
| **Mobility** | Not enough data | 8.3 (124 reviews) | 

#### Generative AI

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.0 (55 reviews) | 
| **AI Text Summarization** | Not enough data | 7.0 (55 reviews) | 

#### Platform Content

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Automation** | Not enough data | 8.8 (132 reviews) | 
| **File Sharing** | Not enough data | 9.0 (136 reviews) | 
| **Content Library** | Not enough data | 8.7 (131 reviews) | 

#### Agentic AI - Legal Document Drafting

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform Basics

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Interoperability** | Not enough data | 8.6 (116 reviews) | 
| **Offline Editing** | Not enough data | 8.1 (109 reviews) | 
| **E-Signature** | Not enough data | 7.7 (97 reviews) | 

### Legal Case Management

| Product | Score | Reviews |
|---|---|---|
| **Actionstep** | N/A | N/A |
| **Smokeball** | 8.8/10 | 183 |

#### Platform Basics

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Reporting** | Not enough data | 8.5 (151 reviews) | 
| **Activity Dashboard** | Not enough data | 9.0 (158 reviews) | 
| **Cloud** | Not enough data | 8.8 (145 reviews) | 
| **Mobility** | Not enough data | 8.5 (147 reviews) | 
| **Historical Reporting** | Not enough data | Not enough data | 

#### Content Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Document Management** | Not enough data | 9.3 (172 reviews) | 
| **Calendar Integration** | Not enough data | 8.8 (155 reviews) | 
| **Workflow** | Not enough data | 8.9 (156 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Portfolio Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Patent/Trademark Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Case Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Deadline Management** | Not enough data | Not enough data | 
| **Docket Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Conflict Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Docket Management** | Not enough data | Not enough data | 

#### Agentic AI - Legal Case Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.4 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 9.7 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Trust Accounting** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **For Legal Professionals** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Case Notes** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Court Records Search** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Billable Items Tracking** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Online Payments** | Not enough data | Not enough data | 
| **2-Way Messaging** | Not enough data | Not enough data | 
| **Billable & Non-Billable Hours** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 

### Legal Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Actionstep** | N/A | N/A |
| **Smokeball** | 8.8/10 | 140 |

#### Platform Basics

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (124 reviews) | 
| **Activity Dashboard** | Not enough data | 9.0 (131 reviews) | 
| **Cloud** | Not enough data | 8.9 (122 reviews) | 
| **Mobility** | Not enough data | 8.6 (129 reviews) | 
| **Contact Management** | Not enough data | 9.0 (129 reviews) | 
| **Forms Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Conflict Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Billing Rate Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Legal Case Management** | Not enough data | Not enough data | 

#### Content Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Document Management** | Not enough data | 9.4 (132 reviews) | 
| **Calendar Integration** | Not enough data | 8.7 (124 reviews) | 
| **Workflow** | Not enough data | 8.8 (122 reviews) | 
| **Deadline Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 

#### Time & Billing

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Time Tracking** | Not enough data | 9.1 (127 reviews) | 
| **Payments** | Not enough data | 8.5 (115 reviews) | 
| **Billing** | Not enough data | 8.7 (120 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Billable Items Tracking** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 

#### Agentic AI - Legal Practice Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Trust Accounting** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **For Legal Professionals** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Case Notes** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Summarization** | Not enough data | Not enough data | 
| **Document Generation** | Not enough data | Not enough data | 
| **Case Law Research** | Not enough data | Not enough data | 
| **AI Redlining** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 

### Legal Document Management

| Product | Score | Reviews |
|---|---|---|
| **Actionstep** | N/A | N/A |
| **Smokeball** | 8.4/10 | 54 |

#### Storage and Collaboration - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Editing and Tracking** | Not enough data | 8.6 (53 reviews) | 
| **Centralised Database** | Not enough data | 8.8 (52 reviews) | 
| **Accessibility and Permission for Sharing** | Not enough data | 8.4 (53 reviews) | 
| **Document Storage** | Not enough data | 9.2 (52 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 

#### Document Management - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Search and Retreival** | Not enough data | 9.1 (51 reviews) | 
| **Synchronization of Data** | Not enough data | 8.8 (49 reviews) | 
| **Versioning** | Not enough data | 8.6 (50 reviews) | 
| **Full Text Search** | Not enough data | Not enough data | 

#### Analysis - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Document Review** | Not enough data | 8.1 (50 reviews) | 
| **Legal Analytics** | Not enough data | 7.9 (50 reviews) | 

#### Artificial Intelligence - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **AI Automation** | Not enough data | 6.1 (6 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 

#### Accessibility - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.5 (50 reviews) | 

#### Agentic AI - Legal Document Management

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Document Check-In/Out** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Document Capture** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **For Legal Professionals** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Document Generation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Deadline Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Case Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 

### Legal Billing

| Product | Score | Reviews |
|---|---|---|
| **Actionstep** | N/A | N/A |
| **Smokeball** | N/A | N/A |

#### Agentic AI - Legal Billing

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Actionstep | Smokeball | 
|---|---|---|
| **Customizable Fields** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Case Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Billable Items Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Bank Reconciliation** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Automatic Billing** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Billing Rate Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **For Legal Professionals** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management), [Legal Case Management Software](https://www.g2.com/categories/legal-case-management), [Legal Billing Software](https://www.g2.com/categories/legal-billing-software)


**Unique to Smokeball (2):** [Legal Document Drafting Software](https://www.g2.com/categories/legal-document-drafting), [Legal Document Management Software](https://www.g2.com/categories/legal-document-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Actionstep | Smokeball | 
|---|---|---|
| **Small-Business** | 100.0% | 98.7% | 
| **Mid-Market** | 0% | 1.3% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### Actionstep

- **Law Practice:** 57.1%
- **Legal Services:** 42.9%

#### Smokeball

- **Law Practice:** 52.1%
- **Legal Services:** 44.8%
- **Real Estate:** 1.7%
- **Accounting:** 0.6%
- **Legislative Office:** 0.3%
- **Computer Software:** 0.3%
- **Commercial Real Estate:** 0.3%

---
## Alternatives

### Alternatives to Actionstep

- [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) — 4.6/5 stars (997 reviews)
- [LEAP](https://www.g2.com/products/leap/reviews) — 3.6/5 stars (40 reviews)
- [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) — 4.4/5 stars (398 reviews)
- [CARET Legal](https://www.g2.com/products/caret-legal/reviews) — 4.4/5 stars (210 reviews)
- [TimeSolv](https://www.g2.com/products/timesolv/reviews) — 4.5/5 stars (427 reviews)
- [CosmoLex](https://www.g2.com/products/cosmolex/reviews) — 4.2/5 stars (329 reviews)
- [Filevine](https://www.g2.com/products/filevine/reviews) — 4.6/5 stars (291 reviews)
- [Assembly Neos](https://www.g2.com/products/assembly-software-assembly-neos/reviews) — 4.5/5 stars (297 reviews)
- [Legistify](https://www.g2.com/products/legistify-legistify/reviews) — 5.0/5 stars (301 reviews)
- [Lawmatics](https://www.g2.com/products/lawmatics/reviews) — 4.6/5 stars (247 reviews)

### Alternatives to Smokeball

- [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) — 4.6/5 stars (997 reviews)
- [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) — 4.4/5 stars (398 reviews)
- [Filevine](https://www.g2.com/products/filevine/reviews) — 4.6/5 stars (291 reviews)
- [LEAP](https://www.g2.com/products/leap/reviews) — 3.6/5 stars (40 reviews)
- [CARET Legal](https://www.g2.com/products/caret-legal/reviews) — 4.4/5 stars (210 reviews)
- [PracticePanther](https://www.g2.com/products/paradigm-practicepanther/reviews) — 4.3/5 stars (113 reviews)
- [Rocket Matter](https://www.g2.com/products/rocket-matter/reviews) — 4.3/5 stars (173 reviews)
- [CosmoLex](https://www.g2.com/products/cosmolex/reviews) — 4.2/5 stars (329 reviews)
- [TimeSolv](https://www.g2.com/products/timesolv/reviews) — 4.5/5 stars (427 reviews)
- [8am CasePeer](https://www.g2.com/products/8am-casepeer/reviews) — 4.7/5 stars (193 reviews)

---
## Top Discussions

### Actionstep

- Title: [Are there any Actionstep / Google Workspace communities that want to share best practice ideas?](https://www.g2.com/discussions/36149-are-there-any-actionstep-google-workspace-communities-that-want-to-share-best-practice-ideas) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Wayne,

Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/

Additionally,..."

### Smokeball

- Title: [Is Smokeball cloud-based software?](https://www.g2.com/discussions/smokeball-faqs-68610ee8-c56a-4b4f-a9d7-e1161ebf204d) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and..."
- Title: [Is there free training and online courses to help learn the software?](https://www.g2.com/discussions/smokeball-faqs-00f78478-86d9-43c0-960e-4316e24d9324) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive..."
- Title: [What does smoke ball do?](https://www.g2.com/discussions/what-does-smoke-ball-do) — 1 comment
  > **Top comment:** "Smokeball includes the features you expect from a practice management system: Matter and contact management, calendar management, and billing. It also..."
- Title: [What software lawyers use?](https://www.g2.com/discussions/smokeball-what-software-lawyers-use) — 1 comment
  > **Top comment:** "Mycase or clio. And smokeball. And Microsoft Office"
- Title: [What is Smokeball software?](https://www.g2.com/discussions/what-is-smokeball-software) — 1 comment
  > **Top comment:** "Smokeball is a practice management system for attorneys with AI-assisted time tracking and a  document automation system. It integrates with RingCentral,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/actionstep-vs-smokeball)