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Compare Actionstep and Smokeball 
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At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
$99.00 1 Per User Per Month
$49.00 1 User Per Month
Actionstep
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 Per User Per Month
Browse all 3 pricing plansSmokeball
Star Rating
(340)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Actionstep's Ease of Setup is significantly lower at 5.0 compared to Smokeball's 8.6, indicating that many find Actionstep more challenging to implement.
- Reviewers mention that Smokeball excels in Quality of Support with a score of 9.6, while Actionstep's score of 7.4 suggests that users may not receive the same level of assistance.
- G2 users highlight Actionstep's Time Tracking feature, scoring 9.2, as a strong point, but Smokeball's overall user experience in this area is noted to be more intuitive and user-friendly.
- Users on G2 report that Smokeball's Document Management capabilities are superior, with a score of 9.4, compared to Actionstep's 9.3, emphasizing Smokeball's efficiency in handling legal documents.
- Reviewers say that Actionstep's AI Text Generation feature, scoring only 6.7, falls short compared to Smokeball, which offers more robust AI functionalities, enhancing productivity.
- Users mention that Smokeball's Ease of Use is rated at 9.2, making it a more accessible choice for small businesses, while Actionstep's score of 7.0 indicates a steeper learning curve.
Pricing
Entry-Level Pricing
Actionstep
Practice Pro + Accounting
$99.00
1 Per User Per Month
Medium and large firms. With general ledger accounting built-in. For multi-practice and boutique firms requiring a built-in General Ledger
- Everything included in Practice Pro plus...
- Multi-currency general ledger
- Banking
Smokeball
Smokeball Bill
$49.00
1 User Per Month
Bill clients and get paid faster
- Invoicing
- Time & Expense Tracking
- Online Payments
Free Trial
Actionstep
Free Trial is available
Smokeball
Free Trial is available
Ratings
Meets Requirements
8.2
12
9.1
273
Ease of Use
7.2
12
9.2
281
Ease of Setup
5.8
6
8.7
128
Ease of Admin
6.7
7
8.9
69
Quality of Support
7.6
12
9.6
273
Has the product been a good partner in doing business?
7.8
6
9.4
69
Product Direction (% positive)
8.1
12
9.5
262
Features by Category
Platform Additional Functionality
Not enough data
9.1
132
Not enough data
8.7
125
Not enough data
8.2
123
Generative AI
Not enough data
6.9
54
Not enough data
6.9
54
Platform Content
Not enough data
8.8
132
Not enough data
9.0
135
Not enough data
8.6
129
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
115
Not enough data
8.1
109
Not enough data
7.7
95
Platform Basics
Not enough data
8.5
145
Not enough data
9.0
154
Not enough data
8.8
143
Not enough data
8.5
144
Content Management
Not enough data
9.3
155
Not enough data
8.7
148
Not enough data
8.8
149
Agentic AI - Legal Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
121
Not enough data
9.0
130
Not enough data
8.9
122
Not enough data
8.6
128
Not enough data
9.0
128
Content Management
Not enough data
9.4
131
Not enough data
8.7
123
Not enough data
8.8
121
Time & Billing
Not enough data
9.1
125
Not enough data
8.5
114
Not enough data
8.7
117
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Storage and Collaboration - Legal Document Management
Not enough data
8.6
52
Not enough data
8.8
52
Not enough data
8.4
52
Not enough data
9.2
51
Document Management - Legal Document Management
Not enough data
9.0
50
Not enough data
8.8
49
Not enough data
8.6
50
Analysis - Legal Document Management
Not enough data
8.0
49
Not enough data
7.8
49
Artificial Intelligence - Legal Document Management
Not enough data
Feature Not Available
Accessibility - Legal Document Management
Not enough data
8.5
50
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Actionstep and Smokeball are categorized as Legal Case Management, Legal Billing, and Legal Practice Management
Unique Categories
Actionstep has no unique categories
Smokeball is categorized as Legal Document Drafting and Legal Document Management
Reviews
Reviewers' Company Size
Actionstep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smokeball
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
57.1%
Legal Services
42.9%
‐
‐
‐
Other
0.0%
Law Practice
52.8%
Legal Services
44.2%
Real Estate
1.8%
Accounting
0.6%
Legislative Office
0.3%
Other
0.3%
Discussions
Are there any Actionstep / Google Workspace communities that want to share best practice ideas?
1 Comment
Official Response from Actionstep
Hi Wayne,
Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/
Additionally,...Read more
Actionstep has no more discussions with answers
Is Smokeball cloud-based software?
3 Comments
Official Response from Smokeball
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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