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Compare Actionstep and CARET Legal 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (98.4% of reviews)
Entry-Level Pricing
$99.00 1 Per User Per Month
No pricing available
Actionstep
Star Rating
(14)3.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 Per User Per Month
Browse all 3 pricing plansCARET Legal
Star Rating
(199)4.5 out of 5
Market Segments
Small-Business (98.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CARET LegalSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CARET Legal excels in user experience, with many users appreciating its intuitive design and ease of learning. One user highlighted that managing their practice became incredibly easy due to the platform's organization of matters, documents, and billing in a single, clean interface.
- Users say that Actionstep offers strong customization options, allowing teams to tailor the software to their specific needs. Reviewers noted the freedom of design and the ability to integrate with other tools, which has been beneficial for their workflow.
- According to verified reviews, CARET Legal outshines Actionstep in terms of support quality, with users praising the responsiveness and helpfulness of the support team. One user mentioned that the platform's automation tools save time, indicating a well-supported user experience.
- Reviewers mention that Actionstep has a more challenging setup process compared to CARET Legal, which is noted for its quick and straightforward onboarding. Users have expressed frustration with the initial configuration, while CARET Legal users found it simple to get started.
- G2 reviewers highlight that CARET Legal's cloud-based accessibility is a significant advantage, allowing users to access the platform from any device. This flexibility is a key feature that enhances productivity, especially for those who work remotely or on the go.
- Users report that while Actionstep has strengths in task delegation and documentation, it struggles with overall user satisfaction compared to CARET Legal, which has received higher ratings for its ease of use and overall functionality, as reflected in the recent positive feedback.
Pricing
Entry-Level Pricing
Actionstep
Practice Pro + Accounting
$99.00
1 Per User Per Month
Medium and large firms. With general ledger accounting built-in. For multi-practice and boutique firms requiring a built-in General Ledger
- Everything included in Practice Pro plus...
- Multi-currency general ledger
- Banking
CARET Legal
No pricing availableFree Trial
Actionstep
Free Trial is available
CARET Legal
Free Trial is available
Ratings
Meets Requirements
8.2
12
8.8
157
Ease of Use
7.2
12
8.9
158
Ease of Setup
5.8
6
8.6
63
Ease of Admin
6.7
7
9.1
52
Quality of Support
7.6
12
8.9
151
Has the product been a good partner in doing business?
7.8
6
9.2
50
Product Direction (% positive)
8.1
12
8.7
156
Features by Category
Platform Basics
Not enough data
7.8
61
Not enough data
8.4
72
Not enough data
8.7
70
Not enough data
8.3
73
Content Management
Not enough data
8.2
69
Not enough data
8.2
70
Not enough data
7.8
61
Agentic AI - Legal Case Management
Not enough data
7.1
8
Not enough data
6.7
8
Not enough data
7.5
8
Not enough data
6.7
8
Not enough data
6.0
8
Not enough data
6.0
8
Platform Basics
Not enough data
7.6
56
Not enough data
8.1
64
Not enough data
8.4
57
Not enough data
7.9
59
Not enough data
8.2
64
Content Management
Not enough data
7.6
62
Not enough data
7.9
61
Not enough data
7.6
55
Time & Billing
Not enough data
8.8
59
Not enough data
8.0
53
Not enough data
8.2
59
Agentic AI - Legal Practice Management
Not enough data
7.5
12
Not enough data
7.5
12
Not enough data
7.6
11
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
7.8
12
Not enough data
7.8
12
Agentic AI - Legal Billing
Not enough data
6.3
9
Not enough data
7.8
9
Categories
Categories
Shared Categories
Actionstep and CARET Legal are categorized as Legal Case Management, Legal Billing, and Legal Practice Management
Unique Categories
Actionstep has no unique categories
CARET Legal has no unique categories
Reviews
Reviewers' Company Size
Actionstep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CARET Legal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
57.1%
Legal Services
42.9%
‐
‐
‐
Other
0.0%
Law Practice
58.8%
Legal Services
37.4%
Accounting
1.1%
Primary/Secondary Education
0.5%
Higher Education
0.5%
Other
1.6%
Discussions
Are there any Actionstep / Google Workspace communities that want to share best practice ideas?
1 Comment
Official Response from Actionstep
Hi Wayne,
Yes, we do. Our customer success team have set up a Linkedin community for this here - https://www.linkedin.com/groups/4671396/
Additionally,...Read more
Actionstep has no more discussions with answers
Do firms have to migrate from an existing provider if they want to use Zola’s email features?
1 Comment
Official Response from CARET Legal
There is almost never a need to migrate. Zola is compatible with most IMAP and Microsoft Exchange-based email providers including 1and1, GoDaddy, Rackspace,...Read more
Can Zola send email from Zola's iOS and Android apps?
1 Comment
Official Response from CARET Legal
In the Zola iOS or Android App, if you select a Contact, either directly or through the Matters list, you can just tap on the mail icon and compose your...Read more
Can users continue to use Outlook, iPhone Mail or other applications?
1 Comment
Official Response from CARET Legal
Zola is simply another device that connects to your email server. Anything you do on Zola will be reflected in other applications, including replying,...Read more
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