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At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Small-Business (43.3% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Starting at $24.90
Action1
Star Rating
(809)4.9 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1TeamViewer
Star Rating
(3,707)4.5 out of 5
Market Segments
Small-Business (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Remote Access with a score of 9.5, highlighting its seamless connection capabilities and reliability, while Action1 trails with a score of 8.0, indicating some users find it less intuitive for remote sessions.
- Reviewers mention that TeamViewer's Multi-Monitor Support is impressive, scoring 9.0, allowing users to easily navigate multiple screens, whereas Action1's score of 8.1 suggests it may not handle multi-monitor setups as effectively.
- G2 users appreciate TeamViewer's Patch Management features, scoring 9.2, which reviewers say simplifies the update process for software, while Action1's score of 9.6 indicates it has strong patch capabilities, but users note it lacks some of the automation features found in TeamViewer.
- Users on G2 highlight TeamViewer's Quality of Support with a score of 8.7, stating that the support team is responsive and helpful, while Action1 shines with a score of 9.4, with reviewers mentioning that their support is proactive and knowledgeable.
- Reviewers mention that TeamViewer's Ease of Setup is rated at 9.1, making it user-friendly for new users, while Action1 scores higher at 9.7, with users reporting that its setup process is straightforward and quick, making it ideal for businesses looking to implement solutions rapidly.
- Users report that TeamViewer's Device Management features score 9.4, allowing for comprehensive oversight of devices, while Action1's score of 9.0 indicates it offers solid management tools, but some users feel it lacks the depth of features available in TeamViewer.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Action1
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.3
699
9.1
2,979
Ease of Use
9.5
716
9.1
3,122
Ease of Setup
9.7
709
9.1
925
Ease of Admin
9.5
679
8.9
677
Quality of Support
9.4
511
8.7
2,557
Has the product been a good partner in doing business?
9.6
621
8.6
634
Product Direction (% positive)
9.9
694
8.7
2,873
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.0
341
9.4
50
8.3
99
8.6
7
8.1
94
8.9
6
Monitoring and Management
8.8
340
9.2
49
7.9
336
9.2
49
8.9
344
9.0
50
9.6
348
9.1
50
7.4
100
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
7.9
7
Service Management
8.0
335
9.4
50
6.8
93
8.8
7
4.9
92
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
7.1
102
7.9
8
6.9
100
8.3
8
7.1
98
8.3
8
5.8
97
7.9
8
5.7
97
8.3
8
5.9
98
8.3
8
5.9
99
8.5
8
Presenter Tools
Not enough data
8.9
863
Not enough data
8.5
786
Not enough data
9.1
935
|
Verified
Not enough data
8.8
834
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
809
|
Verified
Not enough data
8.7
792
|
Verified
Application Tools
Not enough data
8.8
870
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.7
807
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
38
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
341
9.2
547
Feature Not Available
9.1
539
Feature Not Available
8.9
489
9.0
346
9.0
515
7.5
322
8.9
500
8.1
332
9.0
507
Maintenance
9.0
342
9.0
503
Feature Not Available
8.9
469
Communication
Feature Not Available
9.0
500
Feature Not Available
8.6
445
Feature Not Available
8.7
448
Feature Not Available
8.8
470
Security
8.0
315
9.0
462
8.7
326
9.0
467
Device Support
6.1
314
8.9
495
7.0
318
9.1
502
Feature Not Available
9.1
502
Performance
8.6
334
9.0
474
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Generative AI
Feature Not Available
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.4
57
Not enough data
5.1
57
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.3
59
Not enough data
8.8
57
Not enough data
6.6
57
Not enough data
9.2
59
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
323
8.8
1394
7.6
313
8.7
1305
8.4
318
8.6
1301
Feature Not Available
8.6
1282
Feature Not Available
8.7
1319
9.0
324
8.7
1392
Feature Not Available
8.9
1459
Platform
7.7
310
8.9
1407
5.3
304
8.7
1366
8.8
314
8.7
1331
9.1
322
9.1
1494
Security
6.8
305
8.6
1193
8.6
312
8.8
1339
Feature Not Available
8.7
1282
Categories
Categories
Shared Categories
Action1 and TeamViewer are categorized as Remote Monitoring & Management (RMM), Remote Support, and Remote Desktop
Unique Categories
Action1 is categorized as Patch Management, Endpoint Management, and Autonomous Endpoint Management (AEM)
TeamViewer is categorized as SAP Store, Unified Endpoint Management (UEM), Screen Sharing, ServiceNow Store Apps, IT Asset Management, Enterprise IT Management, Mobile Device Management (MDM), Network Monitoring, and Co-Browsing
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.9%
Manufacturing
7.4%
Computer & Network Security
6.9%
Primary/Secondary Education
5.9%
Non-Profit Organization Management
3.9%
Other
66.0%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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