Compare Action1 and TeamViewer 
At a Glance
Market Segments
Mid-Market (58.2% of reviews)
Small-Business (43.2% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Starting at $24.90
Action1
Star Rating
(916)4.9 out of 5
Market Segments
Mid-Market (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1TeamViewer
Star Rating
(3,776)4.5 out of 5
Market Segments
Small-Business (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a high G2 Score that reflects its strong performance in remote desktop and support functionalities. Users appreciate its ease of implementation, noting that even non-technical users find it straightforward to get started, which enhances productivity from the get-go.
- Users say that Action1 stands out for its cost-effectiveness, especially for smaller teams or businesses, as it offers a free tier for up to 200 endpoints. This makes it an attractive option for those looking to manage updates and unify devices without incurring additional costs, as highlighted by users who value its comprehensive update management tools.
- Reviewers mention that TeamViewer's remote access capabilities are highly rated, with features like multi-session handling and unattended access receiving positive feedback. Users find these features essential for maintaining productivity during remote work, allowing seamless connections across various devices.
- According to verified reviews, Action1 is praised for its vulnerability remediation and update management, with users highlighting the ease of pushing updates and monitoring endpoint statuses. This functionality is particularly beneficial for IT teams looking to maintain security across their networks.
- G2 reviewers report that while TeamViewer has a robust feature set, some users feel it could improve in areas like ticketing and service management, where Action1 shows a more favorable performance. This indicates that Action1 may be better suited for teams that prioritize these specific functionalities.
- Users say that TeamViewer's support quality is commendable, but Action1 users have noted a higher satisfaction with their support experience. Reviewers appreciate Action1's responsive customer service, which can be a crucial factor for businesses needing timely assistance.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Action1
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.3
765
9.1
2,999
Ease of Use
9.5
781
9.1
3,181
Ease of Setup
9.7
772
9.1
946
Ease of Admin
9.5
727
8.9
681
Quality of Support
9.3
555
8.6
2,574
Has the product been a good partner in doing business?
9.6
665
8.6
637
Product Direction (% positive)
9.9
756
8.7
2,893
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.0
352
9.4
54
8.6
116
9.2
12
8.2
97
9.4
11
Monitoring and Management
8.8
344
9.2
53
7.9
342
9.3
53
9.0
363
9.1
55
9.6
383
9.2
54
7.5
103
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
8.8
13
Service Management
8.0
350
9.5
54
6.9
94
9.3
12
4.9
90
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
7.2
106
8.7
13
6.9
98
9.0
13
7.1
98
9.0
13
5.8
95
8.7
13
5.6
95
9.0
13
5.8
96
9.0
13
6.0
98
9.2
14
Presenter Tools
Not enough data
8.9
866
Not enough data
8.5
788
Not enough data
9.1
940
|
Verified
Not enough data
8.8
837
|
Verified
Conferencing Options
Not enough data
8.7
798
|
Verified
Not enough data
8.7
811
|
Verified
Not enough data
8.7
794
|
Verified
Application Tools
Not enough data
8.9
873
|
Verified
Not enough data
8.9
828
|
Verified
Not enough data
8.7
809
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.0
41
Scope
Not enough data
10.0
6
Not enough data
10.0
6
Security
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.7
6
Management
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
343
9.2
560
Feature Not Available
9.1
544
Feature Not Available
8.9
487
9.0
354
9.0
520
7.5
319
8.9
499
8.1
334
9.0
505
Maintenance
9.0
351
9.0
502
Feature Not Available
8.9
468
Communication
Feature Not Available
9.0
499
Feature Not Available
8.6
443
Feature Not Available
8.7
447
Feature Not Available
8.8
467
Security
8.0
314
9.0
464
8.7
328
9.0
465
Device Support
6.1
313
8.9
494
7.0
317
9.1
504
Feature Not Available
9.1
506
Performance
8.6
345
8.9
473
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.5
58
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.5
73
Not enough data
9.0
62
Not enough data
6.6
58
Not enough data
9.3
71
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
30
Operating System
Not enough data
9.5
32
Not enough data
9.1
30
Not enough data
8.9
32
Management
Not enough data
8.8
31
Not enough data
8.5
31
Not enough data
9.0
29
Not enough data
8.6
29
Not enough data
8.8
31
Security
Not enough data
8.7
30
Not enough data
8.9
33
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
333
8.8
1395
7.7
315
8.7
1307
8.4
325
8.6
1302
Feature Not Available
8.6
1282
Feature Not Available
8.7
1320
9.0
336
8.7
1394
Feature Not Available
8.9
1460
Platform
7.7
312
8.9
1410
5.3
305
8.7
1366
8.9
330
8.7
1332
9.1
343
9.1
1502
Security
6.8
304
8.6
1193
8.6
325
8.8
1340
Feature Not Available
8.7
1284
Categories
Categories
Shared Categories
Action1 and TeamViewer are categorized as Remote Monitoring & Management (RMM), Remote Support, Endpoint Management, and Remote Desktop
Unique Categories
Action1 is categorized as Patch Management and Autonomous Endpoint Management (AEM)
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Manufacturing
7.6%
Computer & Network Security
7.2%
Primary/Secondary Education
5.9%
Education Management
3.7%
Other
65.6%
Information Technology and Services
16.3%
Computer Software
10.6%
Marketing and Advertising
4.1%
Telecommunications
3.2%
Consumer Services
3.0%
Other
62.9%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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