Compare Action1 and Syncro
At a Glance
Market Segments
Mid-Market (58.5% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
$129.00 Per Month
Action1
Star Rating
(1,022)4.9 out of 5
Market Segments
Mid-Market (58.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1
Syncro
Star Rating
(499)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in user satisfaction, boasting a higher overall rating compared to Syncro. Users appreciate its comprehensive tools for managing updates and remote control of endpoints, highlighting features like the effortless view into endpoint states and the ease of pushing updates.
- Users say that Action1's free tier for up to 200 endpoints is a significant advantage, making it accessible for smaller teams. In contrast, Syncro's entry-level pricing starts at $129, which some users find less appealing, especially for startups or small businesses.
- Reviewers mention that Action1's implementation process is notably quick and intuitive, with many users praising the straightforward onboarding experience. This contrasts with Syncro, where some users have expressed challenges in setup, despite its robust feature set.
- According to verified reviews, Action1 shines in its ability to manage vulnerabilities and keep software up to date, with users noting that remediation is incredibly easy. Syncro, while offering a complete toolset for IT management, has received mixed feedback on its patch management capabilities.
- Users highlight that Syncro is a strong contender for IT service providers, offering a comprehensive suite for inventory management, invoicing, and remote assistance. However, some users feel that Action1's focus on endpoint management provides a more streamlined experience for those primarily concerned with device oversight.
- G2 reviewers indicate that while both products offer remote access capabilities, Action1's features for unattended access and remote rebooting are particularly well-received. Syncro, on the other hand, has been praised for its ticketing system, which some users find more effective for managing service requests.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Action1
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.3
826
8.8
347
Ease of Use
9.5
846
8.8
355
Ease of Setup
9.6
837
8.7
314
Ease of Admin
9.5
742
8.9
257
Quality of Support
9.3
593
8.5
321
Has the product been a good partner in doing business?
9.6
679
9.1
252
Product Direction (% positive)
9.9
810
9.1
346
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.1
369
8.9
290
8.7
130
8.7
48
8.3
101
8.0
33
Monitoring and Management
8.9
357
8.9
283
8.0
350
8.5
279
9.0
374
8.3
274
9.6
413
8.2
282
7.5
104
8.9
41
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
8.8
45
Service Management
8.0
361
8.7
278
6.9
95
8.1
34
4.9
90
8.8
56
Agentic AI - Remote Monitoring & Management (RMM)
7.3
112
5.6
27
6.9
99
5.3
26
7.1
99
5.9
28
5.8
95
5.4
27
5.6
95
5.1
26
5.9
98
5.0
26
6.0
98
5.1
26
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
154
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
155
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
149
Not enough data
6.6
134
Administration
Not enough data
7.5
151
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
148
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
8.4
355
8.4
203
Feature Not Available
8.4
199
Feature Not Available
7.2
181
9.0
371
9.0
207
7.5
321
8.2
196
8.1
342
8.1
200
Maintenance
9.1
370
8.9
213
Feature Not Available
7.6
174
Communication
Feature Not Available
8.0
191
Feature Not Available
5.1
162
Feature Not Available
5.0
163
Feature Not Available
6.2
169
Security
7.9
313
7.9
175
8.7
333
8.0
179
Device Support
6.1
313
6.6
179
7.0
320
7.8
186
Feature Not Available
7.7
190
Performance
8.6
359
7.9
201
Generative AI
Feature Not Available
5.6
85
Generative AI - Autonomous Endpoint Management
5.1
58
Not enough data
5.6
59
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.6
87
Not enough data
9.1
69
Not enough data
6.7
59
Not enough data
9.4
82
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
349
8.4
189
7.7
320
8.6
197
8.4
336
8.5
198
Feature Not Available
7.0
172
Feature Not Available
7.3
163
9.0
357
9.2
196
Feature Not Available
8.5
189
Platform
7.7
320
8.0
188
5.3
306
Feature Not Available
8.9
348
8.0
188
9.1
364
Feature Not Available
Security
6.8
305
Feature Not Available
8.7
335
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Action1 and Syncro are categorized as Remote Monitoring & Management (RMM), Remote Support, Endpoint Management, and Remote Desktop
Unique Categories
Action1 is categorized as Patch Management and Autonomous Endpoint Management (AEM)
Syncro is categorized as Professional Services Automation
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Manufacturing
7.7%
Computer & Network Security
7.2%
Primary/Secondary Education
5.8%
Education Management
4.1%
Other
65.1%
Information Technology and Services
53.8%
Computer & Network Security
25.3%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.4%
Alternatives
Discussions
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Synchro software used for?
3 Comments
SS
It helps me manage my customers computer assets, track support tickets and send invoices to the customers that I provide IT support to. Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more