Compare Action1 and SuperOps 
At a Glance
Market Segments
Mid-Market (58.0% of reviews)
Small-Business (87.6% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
$79.00 Per Month
Action1
Star Rating
(901)4.9 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1SuperOps
Star Rating
(130)4.5 out of 5
Market Segments
Small-Business (87.6% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in patch management, with users appreciating its comprehensive tools for managing updates across corporate networks. One user highlighted the "effortless view into the state of my endpoint's updates," making it easier to keep software up to date.
- Users say that SuperOps shines in customer support, with many praising its "phenomenal" assistance. Reviewers noted that the support team is quick to address issues, which is particularly beneficial for technicians new to the platform.
- According to verified reviews, Action1 offers a more cost-effective solution, being free for up to 200 endpoints. This feature is a significant advantage for smaller teams or businesses looking to manage their devices without incurring additional costs.
- Reviewers mention that SuperOps provides a user-friendly interface, which is especially appreciated by technicians who are new to PSA or RMM tools. Users find it easy to navigate, which helps in reducing the learning curve associated with new software.
- G2 reviewers highlight that Action1's ease of setup is a standout feature, with many users noting the intuitive onboarding process. This allows teams to quickly implement the software and start managing their devices effectively.
- Users report that while SuperOps has a strong focus on professional services automation, it may not match the comprehensive capabilities of Action1 in areas like remote monitoring and management, where Action1 has received higher satisfaction ratings from users.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
SuperOps
Standard - PSA Only
$79.00
Per Month
PSA Only
- Ticketing
- Projects
- Automated billing and invoicing
Free Trial
Action1
Free Trial is available
SuperOps
Free Trial is available
Ratings
Meets Requirements
9.3
763
8.7
113
Ease of Use
9.5
779
9.0
117
Ease of Setup
9.7
770
9.0
102
Ease of Admin
9.5
728
9.0
100
Quality of Support
9.3
555
9.4
112
Has the product been a good partner in doing business?
9.6
665
9.2
100
Product Direction (% positive)
9.9
755
9.7
113
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.0
353
8.9
92
8.6
115
Not enough data
8.2
97
Not enough data
Monitoring and Management
8.8
345
8.9
93
7.9
342
Feature Not Available
9.0
363
8.1
82
9.6
382
8.8
86
7.5
103
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
Not enough data
Service Management
8.0
351
9.0
92
6.9
94
Not enough data
4.9
90
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
106
Not enough data
6.9
98
Not enough data
7.1
98
Not enough data
5.8
95
Not enough data
5.6
95
Not enough data
5.8
96
Not enough data
6.0
98
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
16
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.7
16
Not enough data
7.7
16
Not enough data
7.5
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
83
Not enough data
8.3
78
Not enough data
7.7
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.1
39
Not enough data
7.3
38
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.8
81
Not enough data
8.3
77
Not enough data
7.5
62
Not enough data
7.6
74
Customer Management
Not enough data
8.2
60
Not enough data
6.9
48
Not enough data
6.0
45
Not enough data
7.6
56
Project Management
Not enough data
7.2
55
Not enough data
7.1
56
Not enough data
7.4
48
Not enough data
7.7
50
Accounting
Not enough data
7.0
45
Not enough data
6.9
50
Not enough data
6.8
44
Not enough data
6.2
40
Not enough data
5.8
40
Portfolio Management
Not enough data
6.3
38
Not enough data
6.3
38
Not enough data
6.7
40
Not enough data
6.4
39
Analytics
Not enough data
5.9
39
Not enough data
7.4
52
Not enough data
7.0
44
Administration
Not enough data
7.4
59
Not enough data
7.7
53
Not enough data
7.6
50
Platform
Not enough data
7.1
42
Not enough data
7.5
38
Not enough data
8.3
58
Not enough data
7.3
52
Not enough data
4.0
36
Generative AI
Not enough data
6.1
29
Not enough data
6.3
29
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
343
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
355
Not enough data
7.5
320
Not enough data
8.1
335
Not enough data
Maintenance
9.0
351
Not enough data
Feature Not Available
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.0
315
Not enough data
8.7
329
Not enough data
Device Support
6.1
313
Not enough data
7.0
318
Not enough data
Feature Not Available
Not enough data
Performance
8.6
345
Not enough data
Generative AI
Feature Not Available
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.5
58
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.5
73
Not enough data
9.0
62
Not enough data
6.6
58
Not enough data
9.3
71
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
334
Not enough data
7.7
315
Not enough data
8.4
326
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
336
Not enough data
Feature Not Available
Not enough data
Platform
7.7
313
Not enough data
5.3
306
Not enough data
8.9
330
Not enough data
9.1
343
Not enough data
Security
6.8
305
Not enough data
8.6
326
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and SuperOps are categorized as Patch Management, Remote Monitoring & Management (RMM), and Remote Support
Unique Categories
Action1 is categorized as Endpoint Management, Remote Desktop, and Autonomous Endpoint Management (AEM)
SuperOps is categorized as Unified Endpoint Management (UEM), Professional Services Automation, IT Asset Management, Network Monitoring, Enterprise IT Management, and IT Service Management (ITSM) Tools
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Manufacturing
7.3%
Computer & Network Security
7.2%
Primary/Secondary Education
5.8%
Education Management
3.7%
Other
65.8%
Information Technology and Services
45.7%
Computer & Network Security
23.3%
Computer Networking
5.4%
Education Management
3.1%
Consulting
2.3%
Other
20.2%
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
SuperOps has no discussions with answers
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