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At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Small-Business (87.3% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
$79.00 Per Month
Action1
Star Rating
(810)4.9 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1SuperOps
Star Rating
(126)4.5 out of 5
Market Segments
Small-Business (87.3% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Action1 excels in Ease of Setup with a score of 9.8, while SuperOps trails behind at 9.0. Reviewers mention that Action1's intuitive onboarding process significantly reduces the time needed to get started.
- Reviewers mention that Action1's Unattended Remote Access feature scores 9.1, providing seamless access to devices without user intervention, whereas SuperOps scores slightly lower at 9.0, indicating a more reliable experience with Action1 in this area.
- G2 users highlight Action1's superior Patch Management capabilities, scoring 9.7 compared to SuperOps' 8.8. Users say that Action1's automated patching process minimizes vulnerabilities effectively, which is crucial for maintaining security.
- Users on G2 report that Action1's Quality of Support is rated at 9.6, slightly higher than SuperOps' 9.5. Reviewers mention that Action1's support team is responsive and knowledgeable, enhancing the overall user experience.
- Reviewers mention that Action1's Performance Monitoring feature scores 8.0, while SuperOps is rated lower at 8.1. However, users say that Action1 provides more actionable insights, making it easier to optimize performance.
- Users report that Action1's Device Management capabilities are rated at 9.0, compared to SuperOps' 8.8. Reviewers mention that Action1 offers more comprehensive tools for managing a diverse range of devices, which is a significant advantage for IT teams.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
SuperOps
Standard - PSA Only
$79.00
Per Month
PSA Only
- Ticketing
- Projects
- Automated billing and invoicing
Free Trial
Action1
Free Trial is available
SuperOps
Free Trial is available
Ratings
Meets Requirements
9.3
699
8.7
112
Ease of Use
9.5
716
9.0
114
Ease of Setup
9.7
709
9.0
99
Ease of Admin
9.5
679
8.9
99
Quality of Support
9.4
511
9.4
111
Has the product been a good partner in doing business?
9.6
621
9.2
99
Product Direction (% positive)
9.9
694
9.7
112
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.0
341
8.8
91
8.3
99
Not enough data
8.1
94
Not enough data
Monitoring and Management
8.8
340
8.9
92
7.9
336
Feature Not Available
8.9
344
8.1
81
9.6
348
8.8
86
7.4
100
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
Not enough data
Service Management
8.0
335
9.0
91
6.8
93
Not enough data
4.9
92
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
102
Not enough data
6.9
100
Not enough data
7.1
98
Not enough data
5.8
97
Not enough data
5.7
97
Not enough data
5.9
98
Not enough data
5.9
99
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
16
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.7
16
Not enough data
7.7
16
Not enough data
7.5
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
83
Not enough data
8.3
78
Not enough data
7.7
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.1
39
Not enough data
7.3
38
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.8
81
Not enough data
8.3
77
Not enough data
7.5
62
Not enough data
7.6
73
Customer Management
Not enough data
8.2
59
Not enough data
6.9
48
Not enough data
6.0
45
Not enough data
7.6
56
Project Management
Not enough data
7.2
55
Not enough data
7.1
56
Not enough data
7.4
48
Not enough data
7.7
50
Accounting
Not enough data
7.0
45
Not enough data
6.9
50
Not enough data
6.8
44
Not enough data
6.2
40
Not enough data
5.8
40
Portfolio Management
Not enough data
6.3
38
Not enough data
6.3
38
Not enough data
6.7
40
Not enough data
6.4
39
Analytics
Not enough data
5.9
39
Not enough data
7.4
52
Not enough data
7.0
44
Administration
Not enough data
7.3
58
Not enough data
7.7
53
Not enough data
7.6
50
Platform
Not enough data
7.1
42
Not enough data
7.5
38
Not enough data
8.3
57
Not enough data
7.3
52
Not enough data
4.0
36
Generative AI
Not enough data
6.0
28
Not enough data
6.2
28
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
341
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
346
Not enough data
7.5
322
Not enough data
8.1
332
Not enough data
Maintenance
9.0
342
Not enough data
Feature Not Available
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.0
315
Not enough data
8.7
326
Not enough data
Device Support
6.1
314
Not enough data
7.0
318
Not enough data
Feature Not Available
Not enough data
Performance
8.6
334
Not enough data
Generative AI
Feature Not Available
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.4
57
Not enough data
5.1
57
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.3
59
Not enough data
8.8
57
Not enough data
6.6
57
Not enough data
9.2
59
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
323
Not enough data
7.6
313
Not enough data
8.4
318
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
324
Not enough data
Feature Not Available
Not enough data
Platform
7.7
310
Not enough data
5.3
304
Not enough data
8.8
314
Not enough data
9.1
322
Not enough data
Security
6.8
305
Not enough data
8.6
312
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and SuperOps are categorized as Patch Management, Remote Monitoring & Management (RMM), and Remote Support
Unique Categories
Action1 is categorized as Endpoint Management, Remote Desktop, and Autonomous Endpoint Management (AEM)
SuperOps is categorized as Unified Endpoint Management (UEM), Professional Services Automation, IT Asset Management, Network Monitoring, Enterprise IT Management, and IT Service Management (ITSM) Tools
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.9%
Manufacturing
7.4%
Computer & Network Security
6.9%
Primary/Secondary Education
5.9%
Non-Profit Organization Management
3.9%
Other
66.0%
Information Technology and Services
45.2%
Computer & Network Security
23.0%
Computer Networking
5.6%
Education Management
3.2%
Consulting
2.4%
Other
20.6%
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
SuperOps has no discussions with answers
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