# Action1, Splashtop Remote Support vs Automox Comparison | | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Star Rating** | 4.9 out of 5 | 4.7 out of 5 | 4.5 out of 5 | | **Total Reviews** | 1,041 | 254 | 289 | | **Largest Market Segment** | Mid-Market (58.4% of reviews) | Small-Business (60.3% of reviews) | Mid-Market (69.9% of reviews) | | **Entry Level Price** | Starting at $0.00 200 endpoints FREE forever | Starting at $22.00 1 Concurrent technician seat | $1.00 1 Device Per Month | --- ## Top Pros & Cons ### Action1 Pros: - Ease of Use (339 reviews) - Patch Management (330 reviews) Cons: - Missing Features (144 reviews) - Remote Access Issues (108 reviews) ### Splashtop Remote Support Pros: - Ease of Use (56 reviews) - Remote Access (47 reviews) Cons: - Remote Access Issues (15 reviews) - Missing Features (9 reviews) ### Automox Pros: - Patch Management (95 reviews) - Automation (71 reviews) Cons: - Access Issues (17 reviews) - Needs Improvement (15 reviews) --- ## Ratings Comparison | Rating | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Meets Requirements** | 9.3 (840 reviews) | 9.5 (201 reviews) | 8.8 (261 reviews) | | **Ease of Use** | 9.5 (860 reviews) | 9.5 (201 reviews) | 8.9 (264 reviews) | | **Ease of Setup** | 9.6 (851 reviews) | 9.4 (172 reviews) | 9.0 (250 reviews) | | **Ease of Admin** | 9.5 (742 reviews) | 9.4 (157 reviews) | 8.8 (232 reviews) | | **Quality of Support** | 9.3 (603 reviews) | 9.3 (162 reviews) | 8.8 (235 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (679 reviews) | 9.5 (151 reviews) | 9.0 (218 reviews) | | **Product Direction (% positive)** | 9.9 (821 reviews) | 9.3 (189 reviews) | 9.4 (259 reviews) | --- ## Pricing ### Action1 #### Entry-Level Pricing Plan: First 200 Endpoints Free - No Feature Limits Price: Starting at $0.00 200 endpoints FREE forever Description: First 200 endpoints are free forever. Scale as needed. To request the quote, please fill out the form on the company's website. Key Features: - Third-Party Patching - Cross-OS Patching - Vulnerability Management & Remediation [Learn more about Action1](https://www.g2.com/products/action1/reviews) #### Free Trial Yes ### Splashtop Remote Support #### Entry-Level Pricing Plan: Splashtop Remote Support Price: Starting at $22.00 1 Concurrent technician seat Description: An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution Key Features: - Custom branding of SOS App - Multi-to-multi monitor - User role and access management [Browse all 3 editions](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/pricing) #### Free Trial Yes ### Automox #### Entry-Level Pricing Plan: PatchOS Price: $1.00 1 Device Per Month Description: Easy cloud-based patching for Windows, macOS, and Linux Key Features: - Windows, macOS, and Linux OS patch automation [Browse all 3 editions](https://www.g2.com/products/automox/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Action1** | 7.6/10 | 433 | | **Splashtop Remote Support** | N/A | N/A | | **Automox** | N/A | N/A | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Device Management** | 9.1 (371 reviews) | Not enough data | Not enough data | | **Asset Management** | 8.7 (135 reviews) | Not enough data | Not enough data | | **ITIL Policy Compliance** | 8.3 (101 reviews) | Not enough data | Not enough data | #### Monitoring and Management | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Remote Monitoring** | 8.9 (362 reviews) | Not enough data | Not enough data | | **Asset Tracking** | 8.0 (353 reviews) | Not enough data | Not enough data | | **Application Deployment** | 9.0 (380 reviews) | Not enough data | Not enough data | | **Patch Management** | 9.7 (421 reviews) | Not enough data | Not enough data | | **Asset Tracking** | 7.5 (104 reviews) | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Workflow Management** | 7.9 (97 reviews) | Not enough data | Not enough data | #### Service Management | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Remote Access** | 8.1 (364 reviews) | Not enough data | Not enough data | | **Service Management (Issue Prioritization)** | 6.9 (95 reviews) | Not enough data | Not enough data | | **Ticketing** | 4.9 (90 reviews) | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Autonomous Task Execution** | 7.3 (114 reviews) | Not enough data | Not enough data | | **Multi-step Planning** | 6.9 (99 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 7.1 (99 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | 5.8 (95 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | 5.6 (95 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | 5.9 (99 reviews) | Not enough data | Not enough data | | **Decision Making** | 6.0 (99 reviews) | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Action1** | 8.2/10 | 408 | | **Splashtop Remote Support** | 8.3/10 | 79 | | **Automox** | N/A | N/A | #### Administration | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Screen Sharing** | 8.4 (356 reviews) | 9.4 (71 reviews) | Not enough data | | **File Sharing** | Feature Not Available | 8.9 (63 reviews) | Not enough data | | **Session Recording** | Feature Not Available | 8.6 (60 reviews) | Not enough data | | **Unattended Remote Access** | 9.0 (372 reviews) | 9.2 (67 reviews) | Not enough data | | **Multi - Session Handling** | 7.5 (321 reviews) | 8.7 (59 reviews) | Not enough data | | **Multi-Monitor Support** | 8.1 (343 reviews) | 9.0 (68 reviews) | Not enough data | #### Maintenance | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Remote Reboot** | 9.1 (372 reviews) | 8.7 (60 reviews) | Not enough data | | **Remote Printing** | Feature Not Available | 7.9 (52 reviews) | Not enough data | #### Communication | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Text Chat** | Feature Not Available | 8.7 (58 reviews) | Not enough data | | **VoIP** | Feature Not Available | 5.8 (48 reviews) | Not enough data | | **Video Conference Call** | Feature Not Available | 5.3 (46 reviews) | Not enough data | | **Screen Annotations** | Feature Not Available | 6.9 (49 reviews) | Not enough data | #### Security | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Data Encryption** | 7.9 (313 reviews) | 8.6 (57 reviews) | Not enough data | | **Compliance** | 8.7 (334 reviews) | 8.5 (56 reviews) | Not enough data | #### Device Support | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Mobile Device Access** | 6.1 (313 reviews) | 8.7 (57 reviews) | Not enough data | | **Multi-Platform Support** | 7.0 (321 reviews) | 9.1 (58 reviews) | Not enough data | | **Cross-Platform** | Feature Not Available | 8.8 (58 reviews) | Not enough data | #### Performance | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Reporting** | 8.6 (359 reviews) | 7.9 (51 reviews) | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Action1** | N/A | N/A | | **Splashtop Remote Support** | N/A | N/A | | **Automox** | N/A | N/A | #### Generative AI | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | ### Autonomous Endpoint Management (AEM) | Product | Score | Reviews | |---|---|---| | **Action1** | 7.6/10 | 98 | | **Splashtop Remote Support** | N/A | N/A | | **Automox** | 9.8/10 | 16 | #### Generative AI - Autonomous Endpoint Management | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Behavioral Analysis** | 5.1 (58 reviews) | Not enough data | 9.0 (8 reviews) | | **Adaptive** | 5.6 (59 reviews) | Not enough data | 9.0 (7 reviews) | | **Predictive** | 5.3 (58 reviews) | Not enough data | 8.8 (7 reviews) | #### Monitoring and Management - Autonomous Endpoint Management | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Patch Management** | 9.6 (89 reviews) | Not enough data | 9.6 (16 reviews) | | **Oversees** | 9.1 (69 reviews) | Not enough data | 9.7 (10 reviews) | | **Self-Healing** | 6.7 (59 reviews) | Not enough data | 9.0 (7 reviews) | | **Centralized Dashboard** | 9.4 (83 reviews) | Not enough data | 9.7 (12 reviews) | ### Service Desk | Product | Score | Reviews | |---|---|---| | **Action1** | N/A | N/A | | **Splashtop Remote Support** | 7.3/10 | 78 | | **Automox** | N/A | N/A | #### Incident Management | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Automate Ticket Routing** | Not enough data | Feature Not Available | Not enough data | | **Ticket Prioritization** | Not enough data | 6.6 (18 reviews) | Not enough data | | **Ticket Notifications** | Not enough data | 6.9 (17 reviews) | Not enough data | | **Knowledge Base** | Not enough data | 8.1 (25 reviews) | Not enough data | | **Knowledge Base/Ticket Integration** | Not enough data | Feature Not Available | Not enough data | #### Reporting | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Dashboards** | Not enough data | 8.0 (21 reviews) | Not enough data | | **Time Tracking** | Not enough data | Feature Not Available | Not enough data | | **Surveys** | Not enough data | Feature Not Available | Not enough data | #### Access & Usability | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Mobile** | Not enough data | 8.8 (50 reviews) | Not enough data | | **Self Service** | Not enough data | Feature Not Available | Not enough data | | **Active Directory** | Not enough data | 7.0 (19 reviews) | Not enough data | | **Multi-Channel Access** | Not enough data | 7.7 (19 reviews) | Not enough data | #### Agentic AI - Service Desk | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 7.0 (9 reviews) | Not enough data | | **Multi-step Planning** | Not enough data | 7.3 (8 reviews) | Not enough data | | **Cross-system Integration** | Not enough data | 8.3 (8 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | 6.7 (8 reviews) | Not enough data | | **Natural Language Interaction** | Not enough data | 6.7 (8 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 6.5 (8 reviews) | Not enough data | | **Decision Making** | Not enough data | 6.5 (8 reviews) | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Action1** | N/A | N/A | | **Splashtop Remote Support** | N/A | N/A | | **Automox** | N/A | N/A | #### System Control | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Device Control** | Not enough data | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | Not enough data | #### Security Management | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Incident Reports** | Not enough data | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Action1** | 8.1/10 | 395 | | **Splashtop Remote Support** | N/A | N/A | | **Automox** | N/A | N/A | #### Administration | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Usage Information** | 8.5 (351 reviews) | Not enough data | Not enough data | | **Integrations** | 7.7 (320 reviews) | Not enough data | Not enough data | | **Diagnostics** | 8.4 (339 reviews) | Not enough data | Not enough data | | **Session Recording** | Feature Not Available | Not enough data | Not enough data | | **Session Transfer** | Feature Not Available | Not enough data | Not enough data | | **Unattended Access** | 9.0 (362 reviews) | Not enough data | Not enough data | | **File Sharing** | Feature Not Available | Not enough data | Not enough data | #### Platform | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Cross-Platform Access** | 7.8 (323 reviews) | Not enough data | Not enough data | | **Mobile Device Access** | 5.3 (306 reviews) | Not enough data | Not enough data | | **Applications Management** | 9.0 (351 reviews) | Not enough data | Not enough data | | **Remote Device Control** | 9.1 (368 reviews) | Not enough data | Not enough data | #### Security | Feature | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Remote Wipe** | 6.8 (306 reviews) | Not enough data | Not enough data | | **Device Management** | 8.7 (338 reviews) | Not enough data | Not enough data | | **Device Enrollment** | Feature Not Available | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Patch Management Software](https://www.g2.com/categories/patch-management) **Unique to Action1 (5):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem) **Unique to Splashtop Remote Support (2):** [Remote Support Software](https://www.g2.com/categories/remote-support), [Service Desk Software](https://www.g2.com/categories/service-desk) **Unique to Automox (1):** [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem) --- ## Reviewer Demographics ### By Company Size | Segment | Action1 | Splashtop Remote Support | Automox | |---|---|---|---| | **Small-Business** | 38.8% | 60.3% | 8.2% | | **Mid-Market** | 58.4% | 36.0% | 69.9% | | **Enterprise** | 2.8% | 3.8% | 22.0% | ### By Industry #### Action1 - **Information Technology and Services:** 10.1% - **Manufacturing:** 7.8% - **Computer & Network Security:** 7.2% - **Primary/Secondary Education:** 5.8% - **Education Management:** 4.1% - **Financial Services:** 3.6% - **Hospital & Health Care:** 3.4% - **Non-Profit Organization Management:** 3.4% - **Construction:** 3.3% - **Computer Software:** 2.9% - **Other:** 48.5% #### Splashtop Remote Support - **Information Technology and Services:** 23.4% - **Computer & Network Security:** 7.4% - **Computer Software:** 7.4% - **Construction:** 3.9% - **Accounting:** 3.5% - **Hospital & Health Care:** 3.0% - **Non-Profit Organization Management:** 3.0% - **Retail:** 3.0% - **Higher Education:** 2.6% - **Telecommunications:** 2.6% - **Other:** 40.3% #### Automox - **Information Technology and Services:** 18.1% - **Financial Services:** 8.2% - **Computer & Network Security:** 6.8% - **Computer Software:** 5.3% - **Banking:** 3.9% - **Retail:** 3.6% - **Manufacturing:** 3.6% - **Construction:** 3.2% - **Non-Profit Organization Management:** 3.2% - **Utilities:** 2.8% - **Other:** 41.3% --- ## Alternatives ### Alternatives to Action1 - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1148 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1097 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3965 reviews) - [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) — 4.6/5 stars (409 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews) - [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) — 4.8/5 stars (734 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews) ### Alternatives to Splashtop Remote Support - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3965 reviews) - [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1148 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews) ### Alternatives to Automox - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1148 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1097 reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) — 4.8/5 stars (274 reviews) - [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) — 4.8/5 stars (734 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews) - [ManageEngine Patch Manager Plus](https://www.g2.com/products/manageengine-patch-manager-plus/reviews) — 4.5/5 stars (194 reviews) - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3965 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews) --- ## Top Discussions ### Action1 - Title: [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) — 1 comment > **Top comment:** "what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated..." - Title: [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) — 1 comment *(includes official response)* > **Top comment:** "Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with..." - Title: [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hey Van, thanks for reaching out. I'm here to assist you. 1. Absolutely, with Action1, you can customize patching policies according to your requirements,..." ### Splashtop Remote Support No discussions available for this product. ### Automox No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/action1-vs-splashtop-inc-splashtop-remote-support-vs-automox)