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Compare Action1 and Splashtop Remote Support 
Featured Products
At a Glance
Market Segments
Mid-Market (58.5% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Starting at $22.00 1 Concurrent technician seat
Action1
Star Rating
(830)4.9 out of 5
Market Segments
Mid-Market (58.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1Splashtop Remote Support
Star Rating
(236)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in patch management, with users appreciating its focused approach and ease of implementation. One user highlighted that it "focuses solely on patch management and does it well," making it a reliable choice for organizations prioritizing security updates.
- Users say that Splashtop Remote Support offers a smooth remote connection experience, with many praising its ability to handle multiple monitors and file sharing seamlessly. Reviewers noted that the software is "very easy to use and very simple to deploy on PCs," which enhances day-to-day usability.
- According to verified reviews, Action1's entry-level pricing is a significant advantage, as it starts at $0.00, making it accessible for businesses looking to manage costs. This affordability, combined with its robust features, allows users to implement effective patch management without financial strain.
- Reviewers mention that Splashtop Remote Support shines in user management, with a straightforward admin interface that simplifies adding or removing users. Users appreciate the "smooth initial setup" and the ability to modify user access easily, which is crucial for teams that rely on remote support.
- G2 reviewers highlight that while both products have similar ease of use ratings, Action1's setup process is slightly more streamlined, with users noting that it has "no real barriers to entry." This can be a deciding factor for organizations looking for quick deployment.
- Users say that Splashtop Remote Support provides excellent mobile device access, allowing support teams to connect to mobile devices without additional add-ons. This feature is particularly beneficial for businesses that require flexibility in their remote support capabilities.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
Splashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
Free Trial
Action1
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
9.3
715
9.6
195
Ease of Use
9.5
732
9.5
195
Ease of Setup
9.7
725
9.5
166
Ease of Admin
9.5
693
9.4
152
Quality of Support
9.3
523
9.4
157
Has the product been a good partner in doing business?
9.6
633
9.6
146
Product Direction (% positive)
9.9
709
9.4
183
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
342
Not enough data
8.3
101
Not enough data
8.1
94
Not enough data
Monitoring and Management
8.8
340
Not enough data
7.9
337
Not enough data
8.9
348
Not enough data
9.6
355
Not enough data
7.5
101
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
Not enough data
Service Management
8.0
339
Not enough data
6.8
93
Not enough data
4.9
92
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
104
Not enough data
6.9
100
Not enough data
7.1
98
Not enough data
5.8
97
Not enough data
5.7
97
Not enough data
5.9
98
Not enough data
5.9
99
Not enough data
Administration
8.4
343
9.4
67
Feature Not Available
9.0
62
Feature Not Available
8.6
60
9.0
350
9.3
65
7.5
322
8.7
59
8.1
334
9.1
65
Maintenance
9.0
346
8.8
59
Feature Not Available
7.9
52
Communication
Feature Not Available
8.7
58
Feature Not Available
5.7
47
Feature Not Available
5.2
45
Feature Not Available
6.9
49
Security
8.0
316
8.6
57
8.7
327
8.5
56
Device Support
6.1
314
8.7
57
7.0
319
9.1
58
Feature Not Available
8.8
58
Performance
8.6
337
7.9
51
Generative AI
Feature Not Available
Feature Not Available
Generative AI - Autonomous Endpoint Management
5.0
58
Not enough data
5.5
59
Not enough data
5.2
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.4
62
Not enough data
8.8
59
Not enough data
6.6
59
Not enough data
9.2
61
Not enough data
Incident Management
Not enough data
Feature Not Available
Not enough data
6.6
18
Not enough data
6.9
17
Not enough data
8.1
25
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access & Usability
Not enough data
8.8
50
Not enough data
Feature Not Available
Not enough data
7.0
19
Not enough data
7.7
19
Agentic AI - Service Desk
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
324
Not enough data
7.6
312
Not enough data
8.3
318
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
328
Not enough data
Feature Not Available
Not enough data
Platform
7.7
310
Not enough data
5.3
303
Not enough data
8.8
319
Not enough data
9.1
327
Not enough data
Security
6.8
305
Not enough data
8.6
314
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and Splashtop Remote Support are categorized as Patch Management, Remote Support, and Endpoint Management
Unique Categories
Action1 is categorized as Remote Monitoring & Management (RMM), Remote Desktop, and Autonomous Endpoint Management (AEM)
Splashtop Remote Support is categorized as Service Desk
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.9%
Manufacturing
7.5%
Computer & Network Security
7.1%
Primary/Secondary Education
5.7%
Non-Profit Organization Management
3.8%
Other
65.8%
Information Technology and Services
24.0%
Computer Software
7.6%
Computer & Network Security
6.2%
Construction
4.0%
Accounting
3.6%
Other
54.7%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
Splashtop Remote Support has no discussions with answers
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