Compare Action1 and Splashtop Remote Support 
Featured Products
At a Glance
Market Segments
Mid-Market (58.0% of reviews)
Small-Business (60.5% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Starting at $22.00 1 Concurrent technician seat
Action1
Star Rating
(901)4.9 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1Splashtop Remote Support
Star Rating
(251)4.8 out of 5
Market Segments
Small-Business (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in providing a comprehensive suite of tools for managing updates across corporate networks. Users appreciate the effortless view into the state of their endpoints' updates and the ease of pushing updates, making it a strong choice for organizations focused on endpoint management.
- Users say that Splashtop Remote Support offers a fast and reliable method for initiating remote sessions, with features like the ability to install an unattended client. This capability allows support teams to access systems without needing someone physically present, which is a significant advantage for remote support scenarios.
- According to verified reviews, Action1's pricing model is particularly appealing, as it is free for up to 200 endpoints. This makes it an attractive option for small to mid-sized businesses looking to manage their IT infrastructure without incurring additional costs.
- Reviewers mention that while both products are easy to set up, Action1 has a slight edge with its intuitive setup process, which is reflected in its higher ease of setup ratings. Users find it straightforward to get started, which can be crucial for teams with limited IT resources.
- Users highlight that Splashtop Remote Support provides excellent features for screen sharing and multi-monitor support, making it a preferred choice for support teams that need to manage multiple displays during remote sessions. This functionality enhances the overall user experience during remote troubleshooting.
- G2 reviewers note that while both products have strong support quality, Splashtop Remote Support receives praise for its customer support responsiveness. Users appreciate the ability to quickly resolve issues, which is vital for maintaining productivity in remote support environments.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
Splashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
Free Trial
Action1
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
9.3
763
9.5
199
Ease of Use
9.5
779
9.5
199
Ease of Setup
9.7
770
9.5
170
Ease of Admin
9.5
728
9.4
156
Quality of Support
9.3
555
9.3
161
Has the product been a good partner in doing business?
9.6
665
9.5
150
Product Direction (% positive)
9.9
755
9.3
187
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
353
Not enough data
8.6
115
Not enough data
8.2
97
Not enough data
Monitoring and Management
8.8
345
Not enough data
7.9
342
Not enough data
9.0
363
Not enough data
9.6
382
Not enough data
7.5
103
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
Not enough data
Service Management
8.0
351
Not enough data
6.9
94
Not enough data
4.9
90
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
106
Not enough data
6.9
98
Not enough data
7.1
98
Not enough data
5.8
95
Not enough data
5.6
95
Not enough data
5.8
96
Not enough data
6.0
98
Not enough data
Administration
8.4
343
9.4
70
Feature Not Available
8.9
63
Feature Not Available
8.6
60
9.0
355
9.2
67
7.5
320
8.7
59
8.1
335
9.1
67
Maintenance
9.0
351
8.7
60
Feature Not Available
7.9
52
Communication
Feature Not Available
8.7
58
Feature Not Available
5.8
48
Feature Not Available
5.3
46
Feature Not Available
6.9
49
Security
8.0
315
8.6
57
8.7
329
8.5
56
Device Support
6.1
313
8.7
57
7.0
318
9.1
58
Feature Not Available
8.8
58
Performance
8.6
345
7.9
51
Generative AI
Feature Not Available
Feature Not Available
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.5
58
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.5
73
Not enough data
9.0
62
Not enough data
6.6
58
Not enough data
9.3
71
Not enough data
Incident Management
Not enough data
Feature Not Available
Not enough data
6.6
18
Not enough data
6.9
17
Not enough data
8.1
25
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access & Usability
Not enough data
8.8
50
Not enough data
Feature Not Available
Not enough data
7.0
19
Not enough data
7.7
19
Agentic AI - Service Desk
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
334
Not enough data
7.7
315
Not enough data
8.4
326
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
336
Not enough data
Feature Not Available
Not enough data
Platform
7.7
313
Not enough data
5.3
306
Not enough data
8.9
330
Not enough data
9.1
343
Not enough data
Security
6.8
305
Not enough data
8.6
326
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and Splashtop Remote Support are categorized as Patch Management, Remote Support, and Endpoint Management
Unique Categories
Action1 is categorized as Remote Monitoring & Management (RMM), Remote Desktop, and Autonomous Endpoint Management (AEM)
Splashtop Remote Support is categorized as Service Desk
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Manufacturing
7.3%
Computer & Network Security
7.2%
Primary/Secondary Education
5.8%
Education Management
3.7%
Other
65.8%
Information Technology and Services
23.6%
Computer Software
7.4%
Computer & Network Security
7.0%
Construction
3.9%
Accounting
3.5%
Other
54.6%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
Splashtop Remote Support has no discussions with answers
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