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At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(810)4.9 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1ScreenConnect
Star Rating
(488)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ConnectWise ScreenConnect excels in "Session Recording" with a score of 9.1, allowing for effective review and training purposes, while Action1's score of 4.8 indicates significant room for improvement in this feature.
- Reviewers mention that ConnectWise ScreenConnect's "File Sharing" feature is robust, scoring 9.3, which facilitates seamless collaboration, whereas Action1's score of 5.4 suggests that users find this feature lacking in functionality.
- G2 users highlight the superior "Ease of Setup" for Action1, which scored 9.8 compared to ConnectWise ScreenConnect's 8.9, indicating that Action1 may be more user-friendly for new implementations.
- Users on G2 appreciate ConnectWise ScreenConnect's "Unattended Remote Access" feature, scoring 9.2, which is crucial for IT support, while Action1's score of 9.1 shows it also performs well but may not have the same level of user satisfaction.
- Reviewers say that ConnectWise ScreenConnect's "Multi-Monitor Support" is rated at 8.9, making it a preferred choice for users who require extensive screen real estate, while Action1's score of 8.3 indicates it may not fully meet the needs of users with multi-monitor setups.
- Users report that Action1 shines in "Quality of Support," with a score of 9.6, significantly higher than ConnectWise ScreenConnect's 8.8, suggesting that users may find Action1 more responsive and helpful when issues arise.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
ScreenConnect
No pricing availableFree Trial
Action1
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
9.3
699
9.3
402
Ease of Use
9.5
716
9.3
405
Ease of Setup
9.7
709
8.9
330
Ease of Admin
9.5
679
8.9
327
Quality of Support
9.4
511
8.8
345
Has the product been a good partner in doing business?
9.6
621
9.1
312
Product Direction (% positive)
9.9
694
8.7
398
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.0
341
Not enough data
8.3
99
Not enough data
8.1
94
Not enough data
Monitoring and Management
8.8
340
Not enough data
7.9
336
Not enough data
8.9
344
Not enough data
9.6
348
Not enough data
7.4
100
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
Not enough data
Service Management
8.0
335
Not enough data
6.8
93
Not enough data
4.9
92
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
102
Not enough data
6.9
100
Not enough data
7.1
98
Not enough data
5.8
97
Not enough data
5.7
97
Not enough data
5.9
98
Not enough data
5.9
99
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
341
9.6
44
Feature Not Available
9.2
43
Feature Not Available
9.0
40
9.0
346
9.3
46
7.5
322
9.1
45
8.1
332
8.9
46
Maintenance
9.0
342
9.3
46
Feature Not Available
8.8
35
Communication
Feature Not Available
8.9
43
Feature Not Available
7.6
29
Feature Not Available
Feature Not Available
Feature Not Available
8.2
37
Security
8.0
315
8.8
31
8.7
326
8.8
36
Device Support
6.1
314
8.0
40
7.0
318
8.8
40
Feature Not Available
8.8
40
Performance
8.6
334
8.3
38
Generative AI
Feature Not Available
Not enough data
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.4
57
Not enough data
5.1
57
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.3
59
Not enough data
8.8
57
Not enough data
6.6
57
Not enough data
9.2
59
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
323
8.9
95
7.6
313
8.7
87
8.4
318
8.4
89
Feature Not Available
8.7
78
Feature Not Available
8.9
81
9.0
324
9.3
106
Feature Not Available
Feature Not Available
Platform
7.7
310
9.0
97
5.3
304
7.8
81
8.8
314
7.9
82
9.1
322
9.5
107
Security
6.8
305
Feature Not Available
8.6
312
9.0
89
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Action1 and ScreenConnect are categorized as Remote Support and Remote Desktop
Unique Categories
Action1 is categorized as Patch Management, Remote Monitoring & Management (RMM), Endpoint Management, and Autonomous Endpoint Management (AEM)
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.9%
Manufacturing
7.4%
Computer & Network Security
6.9%
Primary/Secondary Education
5.9%
Non-Profit Organization Management
3.9%
Other
66.0%
Information Technology and Services
42.8%
Computer Software
6.0%
Computer & Network Security
5.8%
Computer Networking
3.9%
Hospital & Health Care
3.5%
Other
38.0%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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