Compare Action1 and ScreenConnect 
Featured Products
At a Glance
Market Segments
Mid-Market (57.9% of reviews)
Small-Business (65.8% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(903)4.9 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1ScreenConnect
Star Rating
(492)4.7 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in user satisfaction, boasting a higher overall score compared to ScreenConnect. Users appreciate its comprehensive tools for managing updates and remote control capabilities, with one reviewer highlighting the "effortless view into the state of my endpoint's updates."
- Users say that ScreenConnect offers reliable remote access, particularly praising its ability to connect quickly and silently to endpoints. One user noted that the platform works smoothly even on low bandwidth, making it a solid choice for those needing dependable access.
- Reviewers mention that Action1's ease of setup is a significant advantage, with many finding the onboarding process intuitive and straightforward. This is particularly beneficial for teams looking to implement a solution quickly without extensive training.
- According to verified reviews, ScreenConnect shines in its screen sharing capabilities, with users highlighting the "chat functionality" and "toolbox" as standout features that enhance the remote support experience. This makes it a preferred choice for those who prioritize interactive support sessions.
- Users report that Action1's free tier for up to 200 endpoints is a game-changer for small to mid-sized businesses, allowing them to manage their devices without incurring costs. This accessibility is a major draw for organizations with budget constraints.
- Reviewers note that while ScreenConnect has strong security features, Action1's overall support quality is rated higher, with users appreciating the responsive assistance they receive. One user emphasized the importance of secure remote control, which Action1 delivers effectively.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
ScreenConnect
No pricing availableFree Trial
Action1
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
9.3
762
9.3
406
Ease of Use
9.5
778
9.3
409
Ease of Setup
9.7
769
8.9
334
Ease of Admin
9.5
727
8.9
329
Quality of Support
9.3
555
8.8
349
Has the product been a good partner in doing business?
9.6
664
9.1
314
Product Direction (% positive)
9.9
754
8.7
402
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.0
353
Not enough data
8.6
115
Not enough data
8.2
97
Not enough data
Monitoring and Management
8.8
345
Not enough data
7.9
342
Not enough data
9.0
363
Not enough data
9.6
382
Not enough data
7.5
103
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
Not enough data
Service Management
8.0
351
Not enough data
6.9
94
Not enough data
4.9
90
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
106
Not enough data
6.9
98
Not enough data
7.1
98
Not enough data
5.8
95
Not enough data
5.6
95
Not enough data
5.8
96
Not enough data
6.0
98
Not enough data
Presenter Tools
Not enough data
8.6
14
Not enough data
Feature Not Available
Not enough data
9.7
18
Not enough data
8.9
15
Conferencing Options
Not enough data
7.7
13
Not enough data
6.5
12
Not enough data
Feature Not Available
Application Tools
Not enough data
7.9
12
Not enough data
8.7
15
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
342
9.7
47
Feature Not Available
9.3
43
Feature Not Available
9.1
39
9.0
354
9.3
46
7.5
319
9.2
44
8.1
334
9.0
46
Maintenance
9.0
350
9.4
46
Feature Not Available
8.7
34
Communication
Feature Not Available
8.9
43
Feature Not Available
7.6
28
Feature Not Available
Feature Not Available
Feature Not Available
8.1
36
Security
8.0
314
8.8
30
8.7
328
8.9
35
Device Support
6.1
312
8.0
39
7.0
317
8.8
40
Feature Not Available
8.8
40
Performance
8.6
344
8.3
37
Generative AI
Feature Not Available
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.5
58
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.5
73
Not enough data
9.0
62
Not enough data
6.6
58
Not enough data
9.3
71
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
334
8.9
95
7.7
315
8.7
87
8.4
326
8.4
89
Feature Not Available
8.7
78
Feature Not Available
8.9
81
9.0
336
9.3
106
Feature Not Available
Feature Not Available
Platform
7.7
313
9.0
97
5.3
306
7.8
81
8.9
330
7.9
82
9.1
343
9.5
108
Security
6.8
305
Feature Not Available
8.6
326
9.0
89
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Action1 and ScreenConnect are categorized as Remote Support and Remote Desktop
Unique Categories
Action1 is categorized as Patch Management, Remote Monitoring & Management (RMM), Endpoint Management, and Autonomous Endpoint Management (AEM)
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Manufacturing
7.3%
Computer & Network Security
7.2%
Primary/Secondary Education
5.8%
Education Management
3.7%
Other
65.8%
Information Technology and Services
42.8%
Computer & Network Security
6.2%
Computer Software
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.7%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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