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At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Mid-Market (41.7% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free 3 Agent / 5 Endpoints
Action1
Star Rating
(816)4.9 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1LogMeIn Resolve
Star Rating
(442)4.4 out of 5
Market Segments
Mid-Market (41.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in user satisfaction, boasting a significantly higher overall score compared to LogMeIn Resolve. Users appreciate its straightforward approach to patch management, highlighting its ease of implementation and robust API for integration with other tools.
- Users say that LogMeIn Resolve offers a reliable remote support experience, with features like high-speed connections and strong security measures. Reviewers have noted its effectiveness in troubleshooting and remote monitoring, making it a solid choice for those prioritizing security and reliability.
- According to verified reviews, Action1's ease of setup is a standout feature, with many users praising its quick onboarding process. This contrasts with LogMeIn Resolve, where some users have reported challenges in configuration, indicating a potential barrier for new users.
- Reviewers mention that LogMeIn Resolve provides a comprehensive set of functionalities, including remote desktop capabilities that are fast and reliable. However, Action1's focused feature set allows it to perform exceptionally well in its niche, particularly in patch management and endpoint connectivity.
- Users highlight that Action1's ability to generate security reports and target critical updates is a game-changer for transparency and confidence in system management. In comparison, while LogMeIn Resolve offers solid security features, it may not match the specialized focus that Action1 provides in this area.
- G2 reviewers note that while both products serve the mid-market well, Action1 has a broader appeal with a larger number of recent reviews, indicating a more active user base and ongoing improvements. This suggests that Action1 may be more responsive to user feedback and evolving needs compared to LogMeIn Resolve.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Free Trial
Action1
Free Trial is available
LogMeIn Resolve
Free Trial is available
Ratings
Meets Requirements
9.3
704
9.0
357
Ease of Use
9.5
721
9.0
358
Ease of Setup
9.7
714
8.9
190
Ease of Admin
9.5
684
8.9
177
Quality of Support
9.3
515
8.7
308
Has the product been a good partner in doing business?
9.6
624
8.7
166
Product Direction (% positive)
9.9
698
8.0
346
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
342
9.3
21
8.3
101
Not enough data
8.1
94
Not enough data
Monitoring and Management
8.8
340
9.3
22
7.9
336
9.1
20
8.9
345
8.6
20
9.6
351
8.3
19
7.4
100
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
Not enough data
Service Management
8.0
336
9.4
23
6.8
93
Not enough data
4.9
92
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
102
Not enough data
6.9
100
Not enough data
7.1
98
Not enough data
5.8
97
Not enough data
5.7
97
Not enough data
5.9
98
Not enough data
5.9
99
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
341
9.2
81
Feature Not Available
9.0
78
Feature Not Available
8.9
64
9.0
347
8.8
69
7.5
322
8.6
68
8.1
333
8.5
71
Maintenance
9.0
343
8.9
71
Feature Not Available
8.4
49
Communication
Feature Not Available
8.8
67
Feature Not Available
8.0
47
Feature Not Available
8.2
49
Feature Not Available
8.5
50
Security
8.0
315
8.7
52
8.7
327
8.4
52
Device Support
6.1
314
8.5
59
7.0
318
8.6
57
Feature Not Available
8.4
59
Performance
8.6
334
8.3
60
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
7.7
8
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.5
58
Not enough data
5.1
57
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.3
60
Not enough data
8.9
58
Not enough data
6.6
57
Not enough data
9.2
59
Not enough data
Incident Management
Not enough data
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Reporting
Not enough data
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Access & Usability
Not enough data
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
7
Operating System
Not enough data
9.3
7
Not enough data
8.7
5
Not enough data
8.3
7
Management
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Security
Not enough data
8.6
6
Not enough data
9.3
7
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
324
8.5
79
7.6
313
8.1
71
8.4
319
8.3
76
Feature Not Available
8.3
75
Feature Not Available
8.1
71
9.0
325
8.4
76
Feature Not Available
8.5
81
Platform
7.7
310
8.6
72
5.3
304
8.2
68
8.8
316
8.4
72
9.1
324
8.6
83
Security
6.8
305
7.7
60
8.6
313
8.4
76
Feature Not Available
8.4
70
Categories
Categories
Shared Categories
Action1 and LogMeIn Resolve are categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, Endpoint Management, and Remote Desktop
Unique Categories
Action1 is categorized as Autonomous Endpoint Management (AEM)
LogMeIn Resolve is categorized as Unified Endpoint Management (UEM), Antivirus, Mobile Device Management (MDM), and Service Desk
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Manufacturing
7.4%
Computer & Network Security
7.0%
Primary/Secondary Education
5.8%
Non-Profit Organization Management
3.9%
Other
66.1%
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.6%
Computer & Network Security
3.4%
Other
52.6%
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
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