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Compare Action1 and Kaseya VSA

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At a Glance
Action1
Action1
Star Rating
(830)4.9 out of 5
Market Segments
Mid-Market (58.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1
Kaseya VSA
Kaseya VSA
Star Rating
(322)4.1 out of 5
Market Segments
Small-Business (51.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSA
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Action1 excels in user satisfaction, boasting a significantly higher overall score compared to Kaseya VSA. Users appreciate Action1's straightforward approach to patch management, highlighting its ease of implementation and robust API for seamless integration.
  • Users say that Kaseya VSA offers a comprehensive suite of tools, with many praising its remote monitoring and management capabilities. Recent feedback mentions that the interface is excellent and the software is easy to use, making it beneficial for training purposes.
  • Reviewers mention that Action1's focus on patch management allows it to deliver exceptional performance in this area, with users noting the platform's ability to provide security reports and target critical updates effectively. This transparency gives users confidence in their security posture.
  • According to verified reviews, Kaseya VSA faces challenges in user experience, particularly in setup and administration, where it falls short compared to Action1. Users have expressed that while Kaseya VSA has many features, the configuration can be complex and less intuitive.
  • G2 reviewers highlight that Action1's quality of support is notably higher, with users appreciating the quick response times and helpfulness of the support team. In contrast, Kaseya VSA's support has received mixed feedback, with some users feeling it could be improved.
  • Users report that Kaseya VSA is particularly well-suited for small businesses, while Action1 is favored by mid-market companies. This distinction suggests that Kaseya VSA may be more tailored to smaller operations, but Action1's broader appeal and higher ratings indicate it may better meet the needs of larger organizations.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
Learn more about Action1
Kaseya VSA
Kaseya VSA Pricing
standard
Learn more about Kaseya VSA
Free Trial
Action1
Free Trial is available
Kaseya VSA
Free Trial is available
Ratings
Meets Requirements
9.3
715
8.4
254
Ease of Use
9.5
732
7.7
262
Ease of Setup
9.7
725
7.3
217
Ease of Admin
9.5
693
7.9
216
Quality of Support
9.3
523
7.4
243
Has the product been a good partner in doing business?
9.6
633
7.8
208
Product Direction (% positive)
9.9
709
7.4
255
Features by Category
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
7.5
356
8.2
122
Inventory Management - Remote Monitoring & Management (RMM)
9.0
342
8.3
121
|
Verified
8.3
101
Not enough data
8.1
94
Not enough data
Monitoring and Management
8.8
340
8.6
118
|
Verified
7.9
337
7.8
113
8.9
348
7.7
114
|
Verified
9.6
355
8.1
117
|
Verified
7.5
101
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
Not enough data
Service Management
8.0
339
8.5
119
|
Verified
6.8
93
Not enough data
4.9
92
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
104
Not enough data
6.9
100
Not enough data
7.1
98
Not enough data
5.8
97
Not enough data
5.7
97
Not enough data
5.9
98
Not enough data
5.9
99
Not enough data
8.1
360
7.4
110
Administration
8.4
343
8.7
105
Feature Not Available
8.0
100
Feature Not Available
7.8
90
9.0
350
8.6
106
7.5
322
8.2
94
8.1
334
7.8
99
Maintenance
9.0
346
8.7
102
Feature Not Available
7.1
84
Communication
Feature Not Available
7.3
93
Feature Not Available
5.4
79
Feature Not Available
5.6
78
Feature Not Available
6.6
77
Security
8.0
316
7.4
81
8.7
327
7.7
88
Device Support
6.1
314
6.1
82
7.0
319
7.6
94
Feature Not Available
7.5
93
Performance
8.6
337
7.8
96
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
7.3
63
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
58
Not enough data
5.5
59
Not enough data
5.2
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.4
62
Not enough data
8.8
59
Not enough data
6.6
59
Not enough data
9.2
61
Not enough data
Not enough data
7.5
77
Incident Management
Not enough data
7.9
58
Not enough data
8.0
57
Not enough data
8.0
60
Not enough data
7.3
59
Not enough data
7.6
54
Reporting
Not enough data
7.3
68
Not enough data
6.8
55
Not enough data
6.5
50
Access & Usability
Not enough data
6.5
53
Not enough data
7.6
55
Not enough data
7.9
57
Not enough data
8.0
49
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.8
134
Analysis
Not enough data
7.3
86
Platform
Not enough data
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Security
Not enough data
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
338
Not enough data
Administration
8.4
324
Not enough data
7.6
312
Not enough data
8.3
318
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
328
Not enough data
Feature Not Available
Not enough data
Platform
7.7
310
Not enough data
5.3
303
Not enough data
8.8
319
Not enough data
9.1
327
Not enough data
Security
6.8
305
Not enough data
8.6
314
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1
Action1
Kaseya VSA
Kaseya VSA
Action1 and Kaseya VSA are categorized as Patch Management, Remote Monitoring & Management (RMM), and Remote Support
Unique Categories
Kaseya VSA
Kaseya VSA is categorized as Enterprise IT Management and Service Desk
Reviews
Reviewers' Company Size
Action1
Action1
Small-Business(50 or fewer emp.)
38.9%
Mid-Market(51-1000 emp.)
58.5%
Enterprise(> 1000 emp.)
2.6%
Kaseya VSA
Kaseya VSA
Small-Business(50 or fewer emp.)
51.9%
Mid-Market(51-1000 emp.)
41.9%
Enterprise(> 1000 emp.)
6.2%
Reviewers' Industry
Action1
Action1
Information Technology and Services
9.9%
Manufacturing
7.5%
Computer & Network Security
7.1%
Primary/Secondary Education
5.7%
Non-Profit Organization Management
3.8%
Other
65.8%
Kaseya VSA
Kaseya VSA
Information Technology and Services
37.0%
Computer & Network Security
9.4%
Primary/Secondary Education
2.6%
Computer Networking
2.6%
Financial Services
2.3%
Other
46.1%
Alternatives
Action1
Action1 Alternatives
NinjaOne
NinjaOne
Add NinjaOne
Atera
Atera
Add Atera
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Add ManageEngine Endpoint Central
Datto RMM
Datto RMM
Add Datto RMM
Kaseya VSA
Kaseya VSA Alternatives
Atera
Atera
Add Atera
NinjaOne
NinjaOne
Add NinjaOne
N-able N-central
N-able N-central
Add N-able N-central
Pulseway
Pulseway
Add Pulseway
Discussions
Action1
Action1 Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you. 1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
Viral S.
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
Kaseya VSA
Kaseya VSA Discussions
What does Kaseya do?
1 Comment
Official Response from Kaseya VSA
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 Comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more