Introducing G2.ai, the future of software buying.Try now
Compare Action1 and ISL Online 
Featured Products
At a Glance
Market Segments
Mid-Market (58.7% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
$16.90
Action1
Star Rating
(822)4.9 out of 5
Market Segments
Mid-Market (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1ISL Online
Star Rating
(544)4.6 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in user satisfaction, boasting a significantly higher overall score compared to ISL Online. Users appreciate its straightforward approach to patch management, highlighting that it "focuses solely on patch management and does it well," which contributes to a smoother user experience.
- Users say that Action1's implementation process is notably quick and intuitive, with many praising its "easy to implement" features and robust API for integration. In contrast, while ISL Online is also described as simple to use, some users find that it requires more effort to set up compared to Action1.
- Reviewers mention that Action1 provides superior remote support capabilities, allowing users to connect to endpoints "much easier and faster than any other remote software." This efficiency is a key advantage for those needing immediate assistance, whereas ISL Online, while effective, may not match this level of speed in connection.
- According to verified reviews, Action1 shines in its reporting and security features, with users appreciating the ability to generate security reports and target critical updates based on severity. This transparency gives users confidence in their security posture, a feature that ISL Online does not emphasize as strongly.
- Users highlight that ISL Online is particularly effective for small businesses, with its ease of use for clients being a standout feature. Many find it beneficial that there is no need for clients to install software, making it a hassle-free option for remote support, while Action1 is more tailored towards mid-market users.
- Reviewers note that while both platforms offer solid support, Action1 edges out with a higher quality of support rating. Users have expressed satisfaction with Action1's responsiveness and helpfulness, whereas ISL Online, despite being competent, has received slightly lower marks in this area.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
ISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
Free Trial
Action1
Free Trial is available
ISL Online
Free Trial is available
Ratings
Meets Requirements
9.3
710
8.9
457
Ease of Use
9.5
727
9.3
490
Ease of Setup
9.7
720
9.1
428
Ease of Admin
9.5
689
9.0
376
Quality of Support
9.3
518
9.1
422
Has the product been a good partner in doing business?
9.6
629
9.0
359
Product Direction (% positive)
9.9
704
9.3
457
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
342
Not enough data
8.3
101
Not enough data
8.1
94
Not enough data
Monitoring and Management
8.8
340
Not enough data
7.9
337
Not enough data
8.9
347
Not enough data
9.6
353
Not enough data
7.5
101
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
Not enough data
Service Management
8.0
338
Not enough data
6.8
93
Not enough data
4.9
92
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
103
Not enough data
6.9
100
Not enough data
7.1
98
Not enough data
5.8
97
Not enough data
5.7
97
Not enough data
5.9
98
Not enough data
5.9
99
Not enough data
Administration
8.4
343
9.0
339
Feature Not Available
8.6
338
Feature Not Available
8.3
315
9.0
350
8.8
337
7.5
322
8.7
317
8.1
334
8.8
329
Maintenance
9.0
346
8.8
326
Feature Not Available
7.8
288
Communication
Feature Not Available
7.7
313
Feature Not Available
6.9
276
Feature Not Available
6.9
271
Feature Not Available
7.8
290
Security
8.0
316
8.2
291
8.7
327
8.4
295
Device Support
6.1
314
7.7
301
7.0
319
8.3
313
Feature Not Available
8.3
310
Performance
8.6
336
8.0
292
Generative AI
Feature Not Available
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
58
Not enough data
5.5
59
Not enough data
5.2
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.3
61
Not enough data
8.8
59
Not enough data
6.6
59
Not enough data
9.2
61
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
324
8.7
247
7.6
312
8.2
228
8.3
318
8.1
232
Feature Not Available
8.3
229
Feature Not Available
8.6
231
9.0
327
8.7
261
Feature Not Available
8.6
254
Platform
7.7
310
8.5
245
5.3
303
7.9
239
8.8
318
8.1
228
9.1
326
9.1
254
Security
6.8
305
7.7
201
8.6
314
8.2
221
Feature Not Available
8.2
216
Categories
Categories
Shared Categories
Action1 and ISL Online are categorized as Remote Support and Remote Desktop
Unique Categories
Action1 is categorized as Patch Management, Remote Monitoring & Management (RMM), Endpoint Management, and Autonomous Endpoint Management (AEM)
ISL Online has no unique categories
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Manufacturing
7.6%
Computer & Network Security
7.1%
Primary/Secondary Education
5.8%
Non-Profit Organization Management
3.9%
Other
66.0%
Information Technology and Services
16.5%
Computer & Network Security
14.3%
Consulting
9.9%
Computer Software
8.4%
Computer Networking
3.6%
Other
47.3%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
