Compare Action1 and ISL Online 
Featured Products
At a Glance
Market Segments
Mid-Market (58.0% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
$16.90
Action1
Star Rating
(900)4.9 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1ISL Online
Star Rating
(585)4.6 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in user satisfaction, boasting a higher overall score compared to ISL Online. Users appreciate its comprehensive tools for managing updates across corporate networks, highlighting features like remote control of endpoints and an effortless view into update statuses.
- Users say that Action1's implementation process is notably quick and intuitive, making it easier for teams to get started. Recent feedback emphasizes the platform's ability to manage updates and unify devices seamlessly, which is particularly beneficial for organizations with multiple endpoints.
- Reviewers mention that ISL Online shines in its simplicity and ease of use, especially for less tech-savvy users. Many find it easier to set up than other tools, which is a significant advantage for teams that include older individuals or those unfamiliar with remote support software.
- According to verified reviews, Action1 offers a free tier for up to 200 endpoints, making it an attractive option for mid-market businesses looking to manage their IT infrastructure without incurring costs. This feature has been particularly praised by users who appreciate the value it provides.
- Users highlight that while ISL Online provides solid support, Action1's customer service is often regarded as more responsive and effective. Reviewers have noted that Action1's support team is proactive in assisting with various issues, enhancing the overall user experience.
- G2 reviewers indicate that while ISL Online has strengths in single-use session security, Action1's robust feature set for vulnerability remediation and software updates makes it a more comprehensive solution for organizations focused on endpoint management and security.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
ISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
Free Trial
Action1
Free Trial is available
ISL Online
Free Trial is available
Ratings
Meets Requirements
9.3
763
8.9
476
Ease of Use
9.5
779
9.3
509
Ease of Setup
9.7
770
9.0
447
Ease of Admin
9.5
728
9.0
392
Quality of Support
9.3
555
9.1
440
Has the product been a good partner in doing business?
9.6
665
9.1
375
Product Direction (% positive)
9.9
755
9.3
476
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
353
Not enough data
8.6
115
Not enough data
8.2
97
Not enough data
Monitoring and Management
8.8
345
Not enough data
7.9
342
Not enough data
9.0
363
Not enough data
9.6
382
Not enough data
7.5
103
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
Not enough data
Service Management
8.0
351
Not enough data
6.9
94
Not enough data
4.9
90
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
106
Not enough data
6.9
98
Not enough data
7.1
98
Not enough data
5.8
95
Not enough data
5.6
95
Not enough data
5.8
96
Not enough data
6.0
98
Not enough data
Administration
8.4
343
9.1
351
Feature Not Available
8.6
342
Feature Not Available
8.3
315
9.0
355
8.8
344
7.5
320
8.7
321
8.1
335
8.8
328
Maintenance
9.0
351
8.8
328
Feature Not Available
7.8
288
Communication
Feature Not Available
7.8
316
Feature Not Available
6.9
275
Feature Not Available
6.9
270
Feature Not Available
7.8
290
Security
8.0
315
8.3
296
8.7
329
8.3
294
Device Support
6.1
313
7.7
300
7.0
318
8.3
314
Feature Not Available
8.3
310
Performance
8.6
345
8.0
293
Generative AI
Feature Not Available
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.5
58
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.5
73
Not enough data
9.0
62
Not enough data
6.6
58
Not enough data
9.3
71
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
334
8.7
249
7.7
315
8.3
230
8.4
326
8.1
233
Feature Not Available
8.3
230
Feature Not Available
8.6
234
9.0
336
8.7
263
Feature Not Available
8.7
257
Platform
7.7
313
8.5
247
5.3
306
7.9
240
8.9
330
8.1
228
9.1
343
9.2
260
Security
6.8
305
7.7
201
8.6
326
8.2
222
Feature Not Available
8.2
216
Categories
Categories
Shared Categories
Action1 and ISL Online are categorized as Remote Support and Remote Desktop
Unique Categories
Action1 is categorized as Patch Management, Remote Monitoring & Management (RMM), Endpoint Management, and Autonomous Endpoint Management (AEM)
ISL Online has no unique categories
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Manufacturing
7.3%
Computer & Network Security
7.2%
Primary/Secondary Education
5.8%
Education Management
3.7%
Other
65.8%
Information Technology and Services
16.5%
Computer & Network Security
14.5%
Consulting
10.1%
Computer Software
8.3%
Computer Networking
3.5%
Other
47.2%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
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