Compare Action1 and Heimdal

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Action1
Action1
(1,021)
4.9 out of 5
Action1
By Action1
Heimdal
Heimdal
(61)
4.3 out of 5
Heimdal
By Heimdal®
At a Glance
Action1
Action1
Star Rating
(1,021)4.9 out of 5
Market Segments
Mid-Market (58.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1
Heimdal
Heimdal
Star Rating
(61)4.3 out of 5
Market Segments
Mid-Market (61.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Heimdal
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Action1 excels in user satisfaction, boasting a high overall rating of 4.9. Users appreciate its comprehensive tools for managing updates across corporate networks, highlighting features like secure remote control and an effortless overview of endpoint updates.
  • Users say that Heimdal offers a solid defense platform with a user-friendly interface, making it accessible for entry-level security personnel. However, some users feel that while it provides reliable security solutions, it may not match the extensive management capabilities of Action1.
  • According to verified reviews, Action1's implementation process is notably quick and intuitive, with users praising the ease of setup and administration. This is contrasted by Heimdal, which, while functional, has been noted to have a steeper learning curve for new users.
  • Reviewers mention that Action1's free tier for up to 200 endpoints is a significant advantage, making it an attractive option for smaller organizations. In comparison, Heimdal's pricing structure is less clear, which may deter potential users looking for budget-friendly solutions.
  • G2 reviewers highlight that Action1's support quality is highly rated, with users noting the responsiveness and helpfulness of the support team. Heimdal also receives praise for its 24/7 technician availability, but some users feel that Action1's support is more aligned with their specific needs.
  • Users report that Action1's focus on vulnerability remediation and software updates is a standout feature, making it easier for IT teams to maintain security. In contrast, while Heimdal provides robust security, some users feel it lacks the same level of proactive management tools that Action1 offers.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
Learn more about Action1
Heimdal
No pricing available
Free Trial
Action1
Free Trial is available
Heimdal
Free Trial is available
Ratings
Meets Requirements
9.3
826
8.8
50
Ease of Use
9.5
846
8.6
50
Ease of Setup
9.6
837
8.2
40
Ease of Admin
9.5
742
8.3
29
Quality of Support
9.3
593
9.5
49
Has the product been a good partner in doing business?
9.6
679
9.4
29
Product Direction (% positive)
9.9
810
7.6
43
Features by Category
Unified Threat Management (UTM)Hide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Security - Unified Threat Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
7.6
423
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.1
369
Not enough data
8.7
130
Not enough data
8.3
101
Not enough data
Monitoring and Management
8.9
357
Not enough data
8.0
350
Not enough data
9.0
374
Not enough data
9.6
413
Not enough data
7.5
104
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
Not enough data
Service Management
8.0
361
Not enough data
6.9
95
Not enough data
4.9
90
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
112
Not enough data
6.9
99
Not enough data
7.1
99
Not enough data
5.8
95
Not enough data
5.6
95
Not enough data
5.9
98
Not enough data
6.0
98
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Privileged Access Management (PAM)Hide 21 FeaturesShow 21 Features
Not enough data
9.5
9
Administration
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
7
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.7
5
Monitoring
Not enough data
Not enough data
Not enough data
9.2
8
Not enough data
10.0
6
Reporting
Not enough data
Not enough data
Not enough data
9.4
6
Endpoint Protection PlatformsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Detection and Response (NDR)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Network Detection and Response (NDR)
Not enough data
Not enough data
Extended Detection and Response (XDR) PlatformsHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Detection & Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Extended Detection and Response (XDR) Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Extended Detection and Response (XDR)
Not enough data
Not enough data
Remote SupportHide 18 FeaturesShow 18 Features
8.2
404
Not enough data
Administration
8.4
355
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
371
Not enough data
7.5
321
Not enough data
8.1
342
Not enough data
Maintenance
9.1
370
Not enough data
Feature Not Available
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
7.9
313
Not enough data
8.7
333
Not enough data
Device Support
6.1
313
Not enough data
7.0
320
Not enough data
Feature Not Available
Not enough data
Performance
8.6
359
Not enough data
Attack Surface ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Identity Threat Detection and Response (ITDR)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remediation
Not enough data
Not enough data
Not enough data
Not enough data
Managed Detection and Response (MDR)Hide 10 FeaturesShow 10 Features
Not enough data
10.0
10
Platform Features
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Automation Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AntivirusHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Email Anti-spamHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Application ManagementHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
7.6
95
Not enough data
Generative AI - Autonomous Endpoint Management
5.1
58
Not enough data
5.6
59
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.6
87
Not enough data
9.1
69
Not enough data
6.7
59
Not enough data
9.4
82
Not enough data
Endpoint Detection & Response (EDR)Hide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
Cloud SecurityHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
EncryptionHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote DesktopHide 14 FeaturesShow 14 Features
8.1
388
9.1
10
Administration
8.5
349
9.2
6
7.7
320
Not enough data
8.4
336
9.0
5
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
357
8.8
7
Feature Not Available
Not enough data
Platform
7.7
320
Not enough data
5.3
306
Not enough data
8.9
348
9.3
7
9.1
364
9.1
9
Security
6.8
305
Not enough data
8.7
335
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1
Action1
Heimdal
Heimdal
Action1 and Heimdal are categorized as Patch Management and Remote Desktop
Unique Categories
Action1
Heimdal
Reviews
Reviewers' Company Size
Action1
Action1
Small-Business(50 or fewer emp.)
38.7%
Mid-Market(51-1000 emp.)
58.5%
Enterprise(> 1000 emp.)
2.8%
Heimdal
Heimdal
Small-Business(50 or fewer emp.)
26.7%
Mid-Market(51-1000 emp.)
61.7%
Enterprise(> 1000 emp.)
11.7%
Reviewers' Industry
Action1
Action1
Information Technology and Services
10.0%
Manufacturing
7.7%
Computer & Network Security
7.2%
Primary/Secondary Education
5.8%
Education Management
4.1%
Other
65.1%
Heimdal
Heimdal
Computer & Network Security
12.1%
Construction
8.6%
Hospital & Health Care
6.9%
Oil & Energy
5.2%
Mechanical or Industrial Engineering
5.2%
Other
62.1%
Alternatives
Action1
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Heimdal
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Discussions
Action1
Action1 Discussions
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
Viral S.
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you. 1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
See all discussions
Heimdal
Heimdal Discussions
Monty the Mongoose crying
Heimdal has no discussions with answers
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Action1
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