Compare Action1 and Heimdal 
At a Glance
Market Segments
Mid-Market (58.0% of reviews)
Mid-Market (59.6% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(901)4.9 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1Heimdal
Star Rating
(49)4.3 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about HeimdalSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in user satisfaction, boasting a high overall rating of 4.9. Users appreciate its comprehensive tools for managing updates across corporate networks, highlighting features like secure remote control and an effortless overview of endpoint updates.
- Users say that Heimdal offers a solid defense platform with a user-friendly interface, making it accessible for entry-level security personnel. However, some users feel that while it provides reliable security solutions, it may not match the extensive management capabilities of Action1.
- According to verified reviews, Action1's implementation process is notably quick and intuitive, with users praising the ease of setup and administration. This is contrasted by Heimdal, which, while functional, has been noted to have a steeper learning curve for new users.
- Reviewers mention that Action1's free tier for up to 200 endpoints is a significant advantage, making it an attractive option for smaller organizations. In comparison, Heimdal's pricing structure is less clear, which may deter potential users looking for budget-friendly solutions.
- G2 reviewers highlight that Action1's support quality is highly rated, with users noting the responsiveness and helpfulness of the support team. Heimdal also receives praise for its 24/7 technician availability, but some users feel that Action1's support is more aligned with their specific needs.
- Users report that Action1's focus on vulnerability remediation and software updates is a standout feature, making it easier for IT teams to maintain security. In contrast, while Heimdal provides robust security, some users feel it lacks the same level of proactive management tools that Action1 offers.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
Heimdal
No pricing availableFree Trial
Action1
Free Trial is available
Heimdal
Free Trial is available
Ratings
Meets Requirements
9.3
763
8.8
39
Ease of Use
9.5
779
8.5
39
Ease of Setup
9.7
770
8.3
29
Ease of Admin
9.5
728
8.3
29
Quality of Support
9.3
555
9.6
38
Has the product been a good partner in doing business?
9.6
665
9.4
29
Product Direction (% positive)
9.9
755
7.3
35
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
353
Not enough data
8.6
115
Not enough data
8.2
97
Not enough data
Monitoring and Management
8.8
345
Not enough data
7.9
342
Not enough data
9.0
363
Not enough data
9.6
382
Not enough data
7.5
103
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
Not enough data
Service Management
8.0
351
Not enough data
6.9
94
Not enough data
4.9
90
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
106
Not enough data
6.9
98
Not enough data
7.1
98
Not enough data
5.8
95
Not enough data
5.6
95
Not enough data
5.8
96
Not enough data
6.0
98
Not enough data
Administration
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.7
5
Monitoring
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
10.0
5
Reporting
Not enough data
Not enough data
Not enough data
9.4
6
Administration
8.4
343
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
355
Not enough data
7.5
320
Not enough data
8.1
335
Not enough data
Maintenance
9.0
351
Not enough data
Feature Not Available
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.0
315
Not enough data
8.7
329
Not enough data
Device Support
6.1
313
Not enough data
7.0
318
Not enough data
Feature Not Available
Not enough data
Performance
8.6
345
Not enough data
Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.5
58
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.5
73
Not enough data
9.0
62
Not enough data
6.6
58
Not enough data
9.3
71
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
334
9.2
6
7.7
315
Not enough data
8.4
326
9.0
5
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
336
8.6
6
Feature Not Available
Not enough data
Platform
7.7
313
Not enough data
5.3
306
Not enough data
8.9
330
9.4
6
9.1
343
9.1
9
Security
6.8
305
Not enough data
8.6
326
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and Heimdal are categorized as Patch Management, Endpoint Management, and Remote Desktop
Unique Categories
Action1 is categorized as Remote Monitoring & Management (RMM), Remote Support, and Autonomous Endpoint Management (AEM)
Heimdal is categorized as Managed Detection and Response (MDR), Email Anti-spam, Privileged Access Management (PAM), Antivirus, Endpoint Detection & Response (EDR), Encryption, and Mobile Application Management
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heimdal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Manufacturing
7.3%
Computer & Network Security
7.2%
Primary/Secondary Education
5.8%
Education Management
3.7%
Other
65.8%
Computer & Network Security
10.6%
Construction
8.5%
Hospital & Health Care
6.4%
Oil & Energy
6.4%
Government Administration
4.3%
Other
63.8%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
Heimdal has no discussions with answers
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