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At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Enterprise (37.5% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(809)4.9 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1HCL BigFix
Star Rating
(84)4.4 out of 5
Market Segments
Enterprise (37.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HCL BigFixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Action1 excels in ease of use with a score of 9.6, making it highly accessible for teams without extensive IT support, while HCL BigFix, with a score of 8.3, is noted for its steeper learning curve, which some users find challenging.
- Reviewers mention that Action1's setup process is remarkably straightforward, scoring 9.8, which contrasts with HCL BigFix's score of 7.7, where users have expressed frustration over the complexity of initial configurations.
- G2 users highlight Action1's superior quality of support, scoring 9.6, as a significant advantage, with many reviewers praising the responsiveness and helpfulness of the support team, whereas HCL BigFix, with a score of 9.2, is seen as reliable but not as proactive in support interactions.
- Users on G2 note that Action1's patch management feature is particularly effective, scoring 9.7, with reviewers appreciating its automation capabilities, while HCL BigFix, although strong in this area, scores slightly lower at 9.1, with some users mentioning it requires more manual oversight.
- Reviewers mention that Action1's device management capabilities, scoring 9.0, are robust and user-friendly, while HCL BigFix shines in application control with a score of 9.0, indicating a strong focus on managing software applications effectively.
- Users say that Action1's asset management feature, scoring 8.6, is intuitive and easy to navigate, while HCL BigFix, with a score of 8.5, is noted for its comprehensive asset tracking but can be overwhelming for new users due to its extensive options.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
HCL BigFix
No pricing availableFree Trial
Action1
Free Trial is available
HCL BigFix
Free Trial is available
Ratings
Meets Requirements
9.3
699
9.2
59
Ease of Use
9.5
716
8.3
59
Ease of Setup
9.7
709
7.7
29
Ease of Admin
9.5
679
8.3
29
Quality of Support
9.4
511
9.2
53
Has the product been a good partner in doing business?
9.6
621
8.9
29
Product Direction (% positive)
9.9
694
9.6
54
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
341
Not enough data
8.3
99
Not enough data
8.1
94
Not enough data
Monitoring and Management
8.8
340
Not enough data
7.9
336
Not enough data
8.9
344
Not enough data
9.6
348
Not enough data
7.4
100
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
Not enough data
Service Management
8.0
335
Not enough data
6.8
93
Not enough data
4.9
92
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
102
Not enough data
6.9
100
Not enough data
7.1
98
Not enough data
5.8
97
Not enough data
5.7
97
Not enough data
5.9
98
Not enough data
5.9
99
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
341
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
346
Not enough data
7.5
322
Not enough data
8.1
332
Not enough data
Maintenance
9.0
342
Not enough data
Feature Not Available
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.0
315
Not enough data
8.7
326
Not enough data
Device Support
6.1
314
Not enough data
7.0
318
Not enough data
Feature Not Available
Not enough data
Performance
8.6
334
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.4
57
Not enough data
5.1
57
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.3
59
Not enough data
8.8
57
Not enough data
6.6
57
Not enough data
9.2
59
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
323
Not enough data
7.6
313
Not enough data
8.4
318
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
324
Not enough data
Feature Not Available
Not enough data
Platform
7.7
310
Not enough data
5.3
304
Not enough data
8.8
314
Not enough data
9.1
322
Not enough data
Security
6.8
305
Not enough data
8.6
312
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and HCL BigFix are categorized as Endpoint Management and Autonomous Endpoint Management (AEM)
Unique Categories
Action1 is categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, and Remote Desktop
HCL BigFix is categorized as Unified Endpoint Management (UEM)
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HCL BigFix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.9%
Manufacturing
7.4%
Computer & Network Security
6.9%
Primary/Secondary Education
5.9%
Non-Profit Organization Management
3.9%
Other
66.0%
Information Technology and Services
22.5%
Computer & Network Security
15.0%
Computer Software
12.5%
Financial Services
5.0%
Banking
5.0%
Other
40.0%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
What is BigFix HCL?
3 Comments
BR
HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management & remediationRead more
can customization guides be easier to understand?
1 Comment
DS
These guides are not easy to understand. There is a scope of lot of improvement to improve the guides for users.Read more
HCL BigFix has no more discussions with answers
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