Compare Action1 and HCL BigFix 
Featured Products
At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Enterprise (37.3% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(962)4.9 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1HCL BigFix
Star Rating
(87)4.5 out of 5
Market Segments
Enterprise (37.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HCL BigFixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in user experience, particularly highlighting its intuitive interface and ease of use. Users appreciate features like remote control of endpoints and a clear view of update statuses, making management straightforward and efficient.
- Users say that HCL BigFix offers robust centralized management capabilities, allowing for real-time visibility across thousands of endpoints. Reviewers commend its automated patching and compliance enforcement, which streamline operations for larger organizations.
- According to verified reviews, Action1 stands out for its quick setup process, with many users noting that the onboarding is seamless and requires minimal effort. This is a significant advantage for teams looking to implement a solution without extensive downtime.
- Reviewers mention that while HCL BigFix provides strong integration capabilities with other vendors, some users find it less user-friendly compared to Action1. The complexity of its interface can pose challenges for teams that prefer a more straightforward approach to endpoint management.
- G2 reviewers highlight Action1's cost-effectiveness, especially for smaller businesses, as it offers a free tier for up to 200 endpoints. This makes it an attractive option for mid-market companies looking to manage their devices without significant financial investment.
- Users report that both products provide quality support, but Action1 receives slightly higher praise for its responsiveness and helpfulness. Reviewers appreciate the proactive assistance they receive, which enhances their overall experience with the platform.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
HCL BigFix
No pricing availableFree Trial
Action1
Free Trial is available
HCL BigFix
Free Trial is available
Ratings
Meets Requirements
9.3
795
9.2
62
Ease of Use
9.5
812
8.4
62
Ease of Setup
9.7
803
7.8
32
Ease of Admin
9.5
736
8.3
31
Quality of Support
9.3
577
9.2
56
Has the product been a good partner in doing business?
9.6
673
9.0
31
Product Direction (% positive)
9.9
781
9.6
57
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
361
Not enough data
8.7
125
Not enough data
8.3
100
Not enough data
Monitoring and Management
8.8
351
Not enough data
8.0
347
Not enough data
9.0
373
Not enough data
9.6
399
Not enough data
7.5
104
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
Not enough data
Service Management
8.0
358
Not enough data
6.9
95
Not enough data
4.9
90
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
109
Not enough data
6.9
99
Not enough data
7.1
99
Not enough data
5.8
95
Not enough data
5.6
95
Not enough data
5.9
98
Not enough data
6.0
98
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
352
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
365
Not enough data
7.6
323
Not enough data
8.1
341
Not enough data
Maintenance
9.1
365
Not enough data
Feature Not Available
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.0
315
Not enough data
8.7
335
Not enough data
Device Support
6.2
315
Not enough data
7.0
320
Not enough data
Feature Not Available
Not enough data
Performance
8.6
354
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Generative AI - Autonomous Endpoint Management
5.1
58
Not enough data
5.6
59
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.5
80
Not enough data
9.0
66
Not enough data
6.7
59
Not enough data
9.4
76
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
341
Not enough data
7.7
319
Not enough data
8.4
331
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
348
Not enough data
Feature Not Available
Not enough data
Platform
7.7
318
Not enough data
5.3
306
Not enough data
8.9
339
Not enough data
9.1
353
Not enough data
Security
6.8
305
Not enough data
8.7
335
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and HCL BigFix are categorized as Endpoint Management and Autonomous Endpoint Management (AEM)
Unique Categories
Action1 is categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, and Remote Desktop
HCL BigFix is categorized as Unified Endpoint Management (UEM)
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HCL BigFix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.2%
Computer & Network Security
7.5%
Manufacturing
7.4%
Primary/Secondary Education
5.7%
Education Management
3.8%
Other
65.4%
Information Technology and Services
21.7%
Computer & Network Security
15.7%
Computer Software
13.3%
Financial Services
4.8%
Banking
4.8%
Other
39.8%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What is BigFix HCL?
3 Comments
BR
HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management & remediationRead more
can customization guides be easier to understand?
1 Comment
DS
These guides are not easy to understand. There is a scope of lot of improvement to improve the guides for users.Read more
HCL BigFix has no more discussions with answers
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