Compare Action1 and Datto RMM 
Featured Products
At a Glance
Market Segments
Mid-Market (57.9% of reviews)
Small-Business (62.7% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(900)4.9 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1Datto RMM
Star Rating
(727)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in remote management capabilities, allowing users to troubleshoot issues without physical access to devices. One user highlighted the ability to monitor devices' online and offline status, which is crucial for timely interventions.
- Users say Action1 stands out for its comprehensive update management tools, with one reviewer praising the effortless view into the state of endpoint updates. This feature simplifies the process of keeping software up to date, making it a favorite for those managing multiple devices.
- Reviewers mention that Datto RMM offers a customizable interface, enabling administrators to prioritize the information that matters most to them. This flexibility is particularly beneficial for managed service providers (MSPs) who need to organize devices across different sites.
- According to verified reviews, Action1's free tier for up to 200 endpoints is a significant advantage for small businesses or teams with limited budgets. Users appreciate the cost-effectiveness while still accessing essential features like remote control and script execution.
- G2 reviewers highlight that while Datto RMM has a solid overall satisfaction score, it faces challenges in patch management compared to Action1, which received higher ratings in this area. Users of Action1 find vulnerability remediation to be particularly straightforward, enhancing their security posture.
- Users report that both platforms have their strengths, but Action1's ease of setup and user-friendly experience is frequently noted, with many users expressing satisfaction with the intuitive onboarding process. In contrast, some Datto RMM users have mentioned configuration challenges that can arise during initial implementation.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
Datto RMM
No pricing availableFree Trial
Action1
Free Trial is available
Datto RMM
Free Trial is available
Ratings
Meets Requirements
9.3
762
8.9
657
Ease of Use
9.5
778
8.9
703
Ease of Setup
9.7
769
8.8
611
Ease of Admin
9.5
727
8.9
504
Quality of Support
9.3
555
8.4
595
Has the product been a good partner in doing business?
9.6
664
9.0
477
Product Direction (% positive)
9.9
754
9.1
655
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
353
9.1
551
8.6
115
8.8
36
8.2
97
7.9
30
Monitoring and Management
8.8
345
9.2
546
7.9
342
8.5
535
9.0
363
8.5
534
9.6
382
8.6
541
7.5
103
8.5
30
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
8.7
31
Service Management
8.0
351
8.8
539
6.9
94
8.3
31
4.9
90
7.2
32
Agentic AI - Remote Monitoring & Management (RMM)
7.2
106
7.2
29
6.9
98
6.9
28
7.1
98
7.4
28
5.8
95
7.0
27
5.6
95
6.7
25
5.8
96
6.7
25
6.0
98
6.7
26
Administration
8.4
342
8.7
476
Feature Not Available
8.3
477
Feature Not Available
7.2
457
9.0
354
8.5
468
7.5
319
8.5
463
8.1
334
8.6
471
Maintenance
9.0
350
9.1
474
Feature Not Available
7.1
446
Communication
Feature Not Available
8.0
462
Feature Not Available
6.0
433
Feature Not Available
5.9
430
Feature Not Available
6.5
433
Security
8.0
314
7.8
441
8.7
328
8.1
449
Device Support
6.1
312
6.1
439
7.0
317
7.6
449
Feature Not Available
7.7
449
Performance
8.6
344
8.2
459
Generative AI
Feature Not Available
7.0
265
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.5
58
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.5
73
Not enough data
9.0
62
Not enough data
6.6
58
Not enough data
9.3
71
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
334
Not enough data
7.7
315
Not enough data
8.4
326
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
336
Not enough data
Feature Not Available
Not enough data
Platform
7.7
313
Not enough data
5.3
306
Not enough data
8.9
330
Not enough data
9.1
343
Not enough data
Security
6.8
305
Not enough data
8.6
326
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and Datto RMM are categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, and Endpoint Management
Unique Categories
Action1 is categorized as Remote Desktop and Autonomous Endpoint Management (AEM)
Datto RMM has no unique categories
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Manufacturing
7.3%
Computer & Network Security
7.2%
Primary/Secondary Education
5.8%
Education Management
3.7%
Other
65.8%
Information Technology and Services
44.5%
Computer & Network Security
23.8%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.3%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
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