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Compare Action1 and Datto RMM 
Featured Products
At a Glance
Market Segments
Mid-Market (58.5% of reviews)
Small-Business (62.7% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(827)4.9 out of 5
Market Segments
Mid-Market (58.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1Datto RMM
Star Rating
(723)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Datto RMMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto RMM excels in overall user satisfaction, reflected in its higher G2 Score compared to Action1. Users appreciate features like the ability to create scripts and deploy them across multiple sites, which enhances operational efficiency.
- Users say that Action1 stands out for its straightforward approach to patch management, making it easy to implement and integrate with existing systems. Reviewers highlight its robust API and the ability to quickly connect to endpoints, which simplifies remote support tasks.
- According to verified reviews, Datto RMM offers a more comprehensive set of tools for remote monitoring and management, with users noting its effective administration capabilities for managing numerous devices. This makes it a strong choice for businesses with complex IT environments.
- Reviewers mention that while Action1 focuses on patch management, it does so exceptionally well, providing transparency through security reports that target critical updates. This feature gives users confidence in their security posture, which is crucial for many organizations.
- Users highlight that Datto RMM's ease of use is a significant advantage, with many finding the platform intuitive and user-friendly. This is particularly beneficial for teams that may not have extensive technical expertise, allowing them to leverage the software effectively.
- G2 reviewers note that Action1's focus on mid-market businesses allows it to cater specifically to their needs, while Datto RMM is more popular among small businesses. This distinction can influence which product is a better fit depending on the size and requirements of the organization.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
Datto RMM
No pricing availableFree Trial
Action1
Free Trial is available
Datto RMM
Free Trial is available
Ratings
Meets Requirements
9.3
712
8.9
650
Ease of Use
9.5
729
8.9
695
Ease of Setup
9.7
722
8.8
603
Ease of Admin
9.5
691
8.9
499
Quality of Support
9.3
520
8.5
588
Has the product been a good partner in doing business?
9.6
631
9.0
473
Product Direction (% positive)
9.9
706
9.1
648
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
342
9.1
545
8.3
101
8.7
33
8.1
94
7.9
30
Monitoring and Management
8.8
340
9.2
543
7.9
337
8.5
533
8.9
348
8.4
530
9.6
354
8.6
535
7.5
101
8.5
30
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
8.8
30
Service Management
8.0
338
8.8
533
6.8
93
8.2
30
4.9
92
7.2
31
Agentic AI - Remote Monitoring & Management (RMM)
7.1
104
7.0
27
6.9
100
6.8
27
7.1
98
7.4
28
5.8
97
7.0
27
5.7
97
6.7
25
5.9
98
6.7
25
5.9
99
6.7
26
Administration
8.4
343
8.7
474
Feature Not Available
8.3
476
Feature Not Available
7.2
457
9.0
350
8.5
467
7.5
322
8.5
462
8.1
334
8.7
470
Maintenance
9.0
346
9.1
472
Feature Not Available
7.1
446
Communication
Feature Not Available
8.0
460
Feature Not Available
6.0
433
Feature Not Available
5.9
430
Feature Not Available
6.5
433
Security
8.0
316
7.8
440
8.7
327
8.1
448
Device Support
6.1
314
6.1
438
7.0
319
7.6
447
Feature Not Available
7.7
447
Performance
8.6
337
8.2
457
Generative AI
Feature Not Available
7.0
265
Generative AI - Autonomous Endpoint Management
5.0
58
Not enough data
5.5
59
Not enough data
5.2
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.4
62
Not enough data
8.8
59
Not enough data
6.6
59
Not enough data
9.2
61
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
324
Not enough data
7.6
312
Not enough data
8.3
318
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
327
Not enough data
Feature Not Available
Not enough data
Platform
7.7
310
Not enough data
5.3
303
Not enough data
8.8
319
Not enough data
9.1
326
Not enough data
Security
6.8
305
Not enough data
8.6
314
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and Datto RMM are categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, and Endpoint Management
Unique Categories
Action1 is categorized as Remote Desktop and Autonomous Endpoint Management (AEM)
Datto RMM has no unique categories
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Datto RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.9%
Manufacturing
7.6%
Computer & Network Security
7.0%
Primary/Secondary Education
5.8%
Non-Profit Organization Management
3.8%
Other
65.9%
Information Technology and Services
44.3%
Computer & Network Security
23.9%
Computer Networking
2.2%
Manufacturing
2.1%
Hospital & Health Care
2.1%
Other
25.4%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
What is datto RMM used for?
2 Comments
AW
We use Datto for patch management and limited software deployments. We also occasionally will use it to remotely access a workstation. Read more
What can RMM see?
2 Comments
MS
Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to...Read more
Datto RMM has no more discussions with answers
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