Compare Action1 and ConnectWise RMM 
At a Glance
Market Segments
Mid-Market (58.0% of reviews)
Small-Business (67.7% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(901)4.9 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1ConnectWise RMM
Star Rating
(65)4.2 out of 5
Market Segments
Small-Business (67.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ConnectWise RMMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Action1 excels in user satisfaction, boasting a significantly higher overall rating compared to ConnectWise RMM. Users appreciate its comprehensive tools for managing updates and remote control capabilities, highlighting the "effortless view into the state of my endpoint's updates."
- Users say that Action1's implementation process is notably smooth, with many praising its intuitive setup. One user mentioned, "I really like that it's free for up to 200 endpoints," making it an attractive option for smaller teams looking to unify device management without upfront costs.
- Reviewers mention that while ConnectWise RMM is easy to access and use from any location, it falls short in overall satisfaction metrics. Users have noted that it is "very easy to use and helpful," but the lack of recent reviews suggests potential stagnation in user experience improvements.
- According to verified reviews, Action1 shines in its patch management capabilities, with users finding vulnerability remediation "incredibly easy." This feature is crucial for organizations looking to maintain security across their networks, setting Action1 apart from ConnectWise RMM.
- G2 reviewers highlight that Action1 offers superior support quality, with users rating it highly for being a good partner in business. In contrast, ConnectWise RMM's support quality is perceived as less robust, with users expressing a desire for more responsive assistance.
- Users report that Action1's remote monitoring features are well-received, with many appreciating the ability to run scripts and monitor performance seamlessly. This contrasts with ConnectWise RMM, where users have noted that while it is functional, it does not provide the same level of comprehensive monitoring tools.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
ConnectWise RMM
No pricing availableFree Trial
Action1
Free Trial is available
ConnectWise RMM
Free Trial is available
Ratings
Meets Requirements
9.3
763
8.2
55
Ease of Use
9.5
779
8.2
56
Ease of Setup
9.7
770
7.6
49
Ease of Admin
9.5
728
7.8
38
Quality of Support
9.3
555
7.4
49
Has the product been a good partner in doing business?
9.6
665
8.2
37
Product Direction (% positive)
9.9
755
7.4
54
Features by Category
Administration
Not enough data
7.6
12
Not enough data
8.3
12
Not enough data
8.1
12
Service Desk
Not enough data
8.2
12
Not enough data
7.9
12
Not enough data
7.5
12
Management
Not enough data
8.1
12
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
8.5
11
Functionality
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
8.5
12
Not enough data
8.9
12
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.6
9
Not enough data
7.4
9
Inventory Management - Remote Monitoring & Management (RMM)
9.0
353
8.2
50
8.6
115
Not enough data
8.2
97
Not enough data
Monitoring and Management
8.8
345
8.4
50
7.9
342
7.6
50
9.0
363
7.5
51
9.6
382
8.1
49
7.5
103
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
Not enough data
Service Management
8.0
351
8.4
49
6.9
94
Not enough data
4.9
90
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
106
7.0
18
6.9
98
7.1
18
7.1
98
7.6
17
5.8
95
6.7
17
5.6
95
6.7
17
5.8
96
6.7
17
6.0
98
6.3
17
Scope
Not enough data
6.1
6
Not enough data
6.9
6
Security
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
5.3
5
Management
Not enough data
7.5
6
Not enough data
5.7
5
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
4.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
7.2
6
Not enough data
7.5
6
Monitoring - Network Monitoring
Not enough data
7.0
5
Not enough data
6.9
6
Not enough data
7.2
6
Management
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
7.8
6
Analytics - Network Monitoring
Not enough data
6.0
5
Not enough data
6.0
5
Security - Network Monitoring
Not enough data
6.7
5
Not enough data
6.0
5
Not enough data
6.0
5
Network Performance - Network Monitoring
Not enough data
6.0
5
Not enough data
7.0
5
AI Automation - Network Monitoring
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Agentic AI - Network Monitoring
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Administration
8.4
343
8.9
14
Feature Not Available
8.2
14
Feature Not Available
7.6
13
9.0
355
9.2
14
7.5
320
9.4
14
8.1
335
8.6
14
Maintenance
9.0
351
8.1
14
Feature Not Available
7.1
14
Communication
Feature Not Available
8.2
14
Feature Not Available
5.9
13
Feature Not Available
6.5
13
Feature Not Available
7.5
14
Security
8.0
315
8.1
13
8.7
329
7.9
13
Device Support
6.1
313
6.3
13
7.0
318
7.2
13
Feature Not Available
7.4
14
Performance
8.6
345
7.2
13
Generative AI
Feature Not Available
7.5
8
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.5
58
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.5
73
Not enough data
9.0
62
Not enough data
6.6
58
Not enough data
9.3
71
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.7
5
Platform
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Security
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
334
Not enough data
7.7
315
Not enough data
8.4
326
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
336
Not enough data
Feature Not Available
Not enough data
Platform
7.7
313
Not enough data
5.3
306
Not enough data
8.9
330
Not enough data
9.1
343
Not enough data
Security
6.8
305
Not enough data
8.6
326
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and ConnectWise RMM are categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, and Endpoint Management
Unique Categories
Action1 is categorized as Remote Desktop and Autonomous Endpoint Management (AEM)
ConnectWise RMM is categorized as IT Service Management (ITSM) Tools, Enterprise IT Management, Network Monitoring, and Unified Endpoint Management (UEM)
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ConnectWise RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Manufacturing
7.3%
Computer & Network Security
7.2%
Primary/Secondary Education
5.8%
Education Management
3.7%
Other
65.8%
Information Technology and Services
58.1%
Computer & Network Security
19.4%
Government Administration
3.2%
Construction
3.2%
Computer Networking
3.2%
Other
12.9%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
What is Continuum desktop agent?
1 Comment
NK
Based on my knowledge, Continuum is a platform that offers solutions for managing IT services and delivery. The Continuum Desktop Agent is a component of...Read more
ConnectWise RMM has no more discussions with answers
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