Introducing G2.ai, the future of software buying.Try now
Compare Action1 and ConnectWise RMM 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ManageEngine OpManager
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BackBox
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Syncro
Visit Website
At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Small-Business (67.7% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(810)4.9 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1ConnectWise RMM
Star Rating
(65)4.2 out of 5
Market Segments
Small-Business (67.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ConnectWise RMMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Action1 excels in Ease of Use with a score of 9.6, while ConnectWise RMM lags behind at 8.2. Reviewers mention that Action1's intuitive interface and straightforward navigation make it easy for teams to adopt quickly.
- Reviewers mention that Action1's Ease of Setup is rated at 9.7, significantly higher than ConnectWise RMM's 7.6. Users say that Action1's quick installation process and clear setup instructions allow for a seamless onboarding experience.
- Users on G2 highlight Action1's superior Quality of Support, scoring 9.5 compared to ConnectWise RMM's 7.4. Reviewers mention that Action1's support team is responsive and knowledgeable, providing timely assistance when needed.
- Reviewers mention that Action1 shines in Patch Management with a score of 9.6, while ConnectWise RMM scores 8.0. Users report that Action1's automated patch deployment feature is highly effective, ensuring systems are always up-to-date.
- Users say that Action1's Reporting capabilities score 8.7, outpacing ConnectWise RMM's 6.9. Reviewers mention that Action1 offers customizable reports that provide valuable insights into system performance and user activity.
- G2 users report that Action1's Product Direction is rated at 9.9, indicating a strong commitment to innovation, while ConnectWise RMM scores 7.4. Reviewers mention that Action1 frequently updates its features based on user feedback, ensuring the product evolves to meet changing needs.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
ConnectWise RMM
No pricing availableFree Trial
Action1
Free Trial is available
ConnectWise RMM
Free Trial is available
Ratings
Meets Requirements
9.3
699
8.2
55
Ease of Use
9.5
716
8.2
56
Ease of Setup
9.7
709
7.6
49
Ease of Admin
9.5
679
7.8
38
Quality of Support
9.4
511
7.4
49
Has the product been a good partner in doing business?
9.6
621
8.2
37
Product Direction (% positive)
9.9
694
7.4
54
Features by Category
Administration
Not enough data
7.6
12
Not enough data
8.3
12
Not enough data
8.1
12
Service Desk
Not enough data
8.2
12
Not enough data
7.9
12
Not enough data
7.5
12
Management
Not enough data
8.1
12
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
8.5
11
Functionality
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
8.5
12
Not enough data
8.9
12
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.6
9
Not enough data
7.4
9
Inventory Management - Remote Monitoring & Management (RMM)
9.0
341
8.2
50
8.3
99
Not enough data
8.1
94
Not enough data
Monitoring and Management
8.8
340
8.4
50
7.9
336
7.6
50
8.9
344
7.5
51
9.6
348
8.1
49
7.4
100
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
Not enough data
Service Management
8.0
335
8.4
49
6.8
93
Not enough data
4.9
92
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
102
7.0
18
6.9
100
7.1
18
7.1
98
7.6
17
5.8
97
6.7
17
5.7
97
6.7
17
5.9
98
6.7
17
5.9
99
6.3
17
Scope
Not enough data
6.1
6
Not enough data
6.9
6
Security
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
5.3
5
Management
Not enough data
7.5
6
Not enough data
5.7
5
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
4.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
7.2
6
Not enough data
7.5
6
Monitoring - Network Monitoring
Not enough data
7.0
5
Not enough data
6.9
6
Not enough data
7.2
6
Management
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
7.8
6
Analytics - Network Monitoring
Not enough data
6.0
5
Not enough data
6.0
5
Security - Network Monitoring
Not enough data
6.7
5
Not enough data
6.0
5
Not enough data
6.0
5
Network Performance - Network Monitoring
Not enough data
6.0
5
Not enough data
7.0
5
AI Automation - Network Monitoring
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Agentic AI - Network Monitoring
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Administration
8.4
341
8.9
14
Feature Not Available
8.2
14
Feature Not Available
7.6
13
9.0
346
9.2
14
7.5
322
9.4
14
8.1
332
8.6
14
Maintenance
9.0
342
8.1
14
Feature Not Available
7.1
14
Communication
Feature Not Available
8.2
14
Feature Not Available
5.9
13
Feature Not Available
6.5
13
Feature Not Available
7.5
14
Security
8.0
315
8.1
13
8.7
326
7.9
13
Device Support
6.1
314
6.3
13
7.0
318
7.2
13
Feature Not Available
7.4
14
Performance
8.6
334
7.2
13
Generative AI
Feature Not Available
7.5
8
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.4
57
Not enough data
5.1
57
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.3
59
Not enough data
8.8
57
Not enough data
6.6
57
Not enough data
9.2
59
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.7
5
Platform
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Security
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
323
Not enough data
7.6
313
Not enough data
8.4
318
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
324
Not enough data
Feature Not Available
Not enough data
Platform
7.7
310
Not enough data
5.3
304
Not enough data
8.8
314
Not enough data
9.1
322
Not enough data
Security
6.8
305
Not enough data
8.6
312
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and ConnectWise RMM are categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, and Endpoint Management
Unique Categories
Action1 is categorized as Remote Desktop and Autonomous Endpoint Management (AEM)
ConnectWise RMM is categorized as IT Service Management (ITSM) Tools, Enterprise IT Management, Network Monitoring, and Unified Endpoint Management (UEM)
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ConnectWise RMM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.9%
Manufacturing
7.4%
Computer & Network Security
6.9%
Primary/Secondary Education
5.9%
Non-Profit Organization Management
3.9%
Other
66.0%
Information Technology and Services
58.1%
Computer & Network Security
19.4%
Government Administration
3.2%
Construction
3.2%
Computer Networking
3.2%
Other
12.9%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
What is Continuum desktop agent?
1 Comment
NK
Based on my knowledge, Continuum is a platform that offers solutions for managing IT services and delivery. The Continuum Desktop Agent is a component of...Read more
ConnectWise RMM has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
