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Compare Action1 and ConnectWise Automate 
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At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Small-Business (66.9% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(807)4.9 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1ConnectWise Automate
Star Rating
(133)4.1 out of 5
Market Segments
Small-Business (66.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise AutomateSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ConnectWise Automate excels in Remote Monitoring with a score of 9.4, allowing for comprehensive oversight of devices, while Action1 follows closely with a score of 9.1, indicating strong performance but slightly less capability in this area.
- Reviewers mention that ConnectWise Automate's Unattended Remote Access feature scores 9.1, providing robust support for remote troubleshooting, whereas Action1 also offers this feature but with a lower score of 8.5, suggesting it may not be as seamless for users.
- G2 users highlight that Action1 shines in Patch Management, scoring 9.7, which is higher than ConnectWise Automate's 9.0, indicating that Action1 may provide more effective solutions for keeping systems updated and secure.
- Users on G2 report that ConnectWise Automate has a strong Device Management capability with a score of 9.5, which is higher than Action1's 9.0, suggesting that it may offer more comprehensive tools for managing devices effectively.
- Reviewers mention that Action1's Ease of Setup is rated at 9.8, significantly higher than ConnectWise Automate's 6.5, indicating that users find Action1 much easier to implement and start using right away.
- Users say that ConnectWise Automate's Quality of Support scores 7.5, which is lower than Action1's impressive 9.6, suggesting that users may have a better experience with Action1's customer service and support resources.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
ConnectWise Automate
No pricing availableFree Trial
Action1
Free Trial is available
ConnectWise Automate
No trial information availableRatings
Meets Requirements
9.3
697
8.5
104
Ease of Use
9.5
715
7.3
106
Ease of Setup
9.7
708
6.5
68
Ease of Admin
9.5
678
7.2
63
Quality of Support
9.4
510
7.5
99
Has the product been a good partner in doing business?
9.6
621
7.8
64
Product Direction (% positive)
9.9
693
6.9
103
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
341
9.5
22
|
Verified
8.3
99
Not enough data
8.1
94
Not enough data
Monitoring and Management
8.8
340
9.5
22
|
Verified
7.9
336
9.0
20
8.9
344
8.9
19
|
Verified
9.6
348
9.0
20
|
Verified
7.4
100
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
Not enough data
Service Management
8.0
335
9.8
21
|
Verified
6.8
93
Not enough data
4.9
92
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
102
Not enough data
6.9
100
Not enough data
7.1
98
Not enough data
5.8
97
Not enough data
5.7
97
Not enough data
5.9
98
Not enough data
5.9
99
Not enough data
Administration
8.4
340
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
346
Not enough data
7.5
322
Not enough data
8.1
332
Not enough data
Maintenance
9.0
342
Not enough data
Feature Not Available
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.0
315
Not enough data
8.7
326
Not enough data
Device Support
6.1
314
Not enough data
7.0
318
Not enough data
Feature Not Available
Not enough data
Performance
8.6
333
Not enough data
Generative AI
Feature Not Available
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.4
57
Not enough data
5.1
57
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.3
59
Not enough data
8.8
57
Not enough data
6.6
57
Not enough data
9.2
59
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
323
Not enough data
7.6
313
Not enough data
8.4
318
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
324
Not enough data
Feature Not Available
Not enough data
Platform
7.7
310
Not enough data
5.3
304
Not enough data
8.8
314
Not enough data
9.1
322
Not enough data
Security
6.8
305
Not enough data
8.6
312
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Action1 and ConnectWise Automate are categorized as Remote Monitoring & Management (RMM)
Unique Categories
Action1 is categorized as Patch Management, Remote Support, Endpoint Management, Remote Desktop, and Autonomous Endpoint Management (AEM)
ConnectWise Automate has no unique categories
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ConnectWise Automate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.9%
Manufacturing
7.4%
Computer & Network Security
6.9%
Primary/Secondary Education
5.9%
Non-Profit Organization Management
3.9%
Other
66.0%
Information Technology and Services
66.1%
Computer & Network Security
7.3%
Computer Networking
4.0%
Construction
2.4%
Computer Software
2.4%
Other
17.7%
Alternatives
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
What is the best way to create a new user on a computer already in connectwise automate?
1 Comment
RG
Use a variable and power shell script.Read more
ConnectWise Automate has no more discussions with answers
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