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Compare Action1 and Chrome Remote Desktop 
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At a Glance
Market Segments
Mid-Market (58.4% of reviews)
Small-Business (53.1% of reviews)
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
No pricing available
Action1
Star Rating
(811)4.9 out of 5
Market Segments
Mid-Market (58.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1Chrome Remote Desktop
Star Rating
(51)4.2 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote DesktopSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chrome Remote Desktop excels in "Unattended Remote Access" with a score of 9.1, making it a reliable choice for users needing consistent access to devices without supervision. In contrast, Action1 also offers strong unattended access capabilities, scoring 9.2, but reviewers mention that its additional features enhance overall management.
- Reviewers mention that Action1 shines in "Patch Management" with a score of 9.7, indicating a robust system for keeping software up to date. Chrome Remote Desktop, while effective for remote access, lacks this comprehensive patch management feature, which is crucial for maintaining security.
- G2 users highlight that Action1's "Ease of Setup" is rated at 9.8, suggesting a user-friendly installation process. Chrome Remote Desktop, with a score of 9.2, is also easy to set up, but users report that Action1's guided setup makes it more accessible for less tech-savvy individuals.
- Users on G2 note that Chrome Remote Desktop's "File Sharing" feature is rated at 5.4, indicating significant room for improvement. In contrast, Action1's file sharing capabilities score 5.6, which is slightly better but still lacks the robust functionality that many users expect from remote access software.
- Reviewers say that Action1's "Quality of Support" is rated at 9.6, reflecting a strong commitment to customer service. Chrome Remote Desktop, with a score of 8.7, is generally well-received, but users mention that Action1's support team is more responsive and helpful in resolving issues.
- Users report that Action1's "Asset Management" feature scores 8.6, providing comprehensive tracking and management of devices. Chrome Remote Desktop, while effective for remote access, does not offer the same level of asset management, which is a critical feature for IT departments managing multiple devices.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
First 200 endpoints are free forever. Scale as needed.
To request the quote, please fill out the form on the company's website.
- Third-Party Patching
- Cross-OS Patching
- Vulnerability Management & Remediation
Chrome Remote Desktop
No pricing availableFree Trial
Action1
Free Trial is available
Chrome Remote Desktop
No trial information availableRatings
Meets Requirements
9.3
700
8.4
42
Ease of Use
9.5
717
9.1
43
Ease of Setup
9.7
710
9.3
18
Ease of Admin
9.5
680
9.0
18
Quality of Support
9.4
512
8.8
32
Has the product been a good partner in doing business?
9.6
622
8.9
14
Product Direction (% positive)
9.9
695
9.1
41
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
9.0
341
Not enough data
8.3
99
Not enough data
8.1
94
Not enough data
Monitoring and Management
8.8
340
Not enough data
7.9
336
Not enough data
8.9
344
Not enough data
9.6
348
Not enough data
7.4
100
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.8
97
Not enough data
Service Management
8.0
335
Not enough data
6.8
93
Not enough data
4.9
92
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.1
102
Not enough data
6.9
100
Not enough data
7.1
98
Not enough data
5.8
97
Not enough data
5.7
97
Not enough data
5.9
98
Not enough data
5.9
99
Not enough data
Administration
8.4
341
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
346
Not enough data
7.5
322
Not enough data
8.1
333
Not enough data
Maintenance
9.0
342
Not enough data
Feature Not Available
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.0
315
Not enough data
8.7
326
Not enough data
Device Support
6.1
314
Not enough data
7.0
318
Not enough data
Feature Not Available
Not enough data
Performance
8.6
334
Not enough data
Generative AI
Feature Not Available
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.4
57
Not enough data
5.1
57
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.3
59
Not enough data
8.8
57
Not enough data
6.6
57
Not enough data
9.2
59
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
323
8.8
23
7.6
313
8.5
22
8.4
318
8.2
23
Feature Not Available
7.9
21
Feature Not Available
8.3
20
9.0
324
8.8
21
Feature Not Available
8.4
20
Platform
7.7
310
8.5
23
5.3
304
8.6
22
8.8
314
8.6
22
9.1
323
8.0
23
Security
6.8
305
7.7
20
8.6
312
8.1
21
Feature Not Available
8.0
22
Categories
Categories
Shared Categories
Action1 and Chrome Remote Desktop are categorized as Remote Desktop
Unique Categories
Action1 is categorized as Patch Management, Remote Monitoring & Management (RMM), Remote Support, Endpoint Management, and Autonomous Endpoint Management (AEM)
Chrome Remote Desktop has no unique categories
Reviews
Reviewers' Company Size
Action1
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.9%
Manufacturing
7.4%
Computer & Network Security
6.9%
Primary/Secondary Education
5.9%
Non-Profit Organization Management
3.9%
Other
66.1%
Computer & Network Security
14.3%
Information Technology and Services
12.2%
Computer Software
12.2%
Marketing and Advertising
6.1%
Internet
6.1%
Other
49.0%
Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you.
1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
Action1 has no more discussions with answers
What can Chrome Remote Desktop do?
1 Comment
CK
Remotely support users with issues or work remotely Read more
Chrome Remote Desktop has no more discussions with answers
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