Compare Action1 and Chrome Remote Desktop

At a Glance
Action1
Action1
Star Rating
(900)4.9 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00 200 endpoints FREE forever
Free Trial is available
Learn more about Action1
Chrome Remote Desktop
Chrome Remote Desktop
Star Rating
(52)4.2 out of 5
Market Segments
Small-Business (54.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote Desktop
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Action1 excels in providing a comprehensive set of tools for managing updates across corporate networks, with users appreciating its ability to securely remote control endpoints and easily monitor update statuses. In contrast, while Chrome Remote Desktop is praised for its free access and ease of use, it may not offer the same depth of management features that Action1 provides.
  • Users say that Action1's user interface is intuitive, making it easy to manage multiple devices and run scripts, which enhances productivity. Chrome Remote Desktop, while simple to set up and use for remote access, may not cater as effectively to users needing extensive device management capabilities.
  • Reviewers mention that Action1's free tier for up to 200 endpoints is a significant advantage for small to mid-sized businesses, allowing them to utilize powerful management tools without incurring costs. Chrome Remote Desktop, although free, primarily serves as a remote access tool rather than a full management solution.
  • According to verified reviews, Action1 has received higher satisfaction ratings overall, with users highlighting its robust support for vulnerability remediation and software updates. Chrome Remote Desktop, while effective for quick remote connections, may not meet the same level of satisfaction for users looking for comprehensive endpoint management.
  • Users appreciate Chrome Remote Desktop for its screen sharing capabilities and the ability to collaborate easily with others, making it a great choice for quick support sessions. However, Action1's focus on endpoint management and security features may be more beneficial for organizations with complex IT needs.
  • Reviewers highlight that Action1's quality of support is notably high, with many users feeling well-supported in their IT management tasks. In comparison, while Chrome Remote Desktop is user-friendly, some users may find that it lacks the dedicated support resources that Action1 offers for more complex issues.
Pricing
Entry-Level Pricing
Action1
First 200 Endpoints Free - No Feature Limits
Starting at $0.00
200 endpoints FREE forever
Learn more about Action1
Chrome Remote Desktop
No pricing available
Free Trial
Action1
Free Trial is available
Chrome Remote Desktop
No trial information available
Ratings
Meets Requirements
9.3
763
8.4
43
Ease of Use
9.5
779
9.2
44
Ease of Setup
9.7
770
9.3
19
Ease of Admin
9.5
728
9.0
18
Quality of Support
9.3
555
8.7
33
Has the product been a good partner in doing business?
9.6
665
8.9
14
Product Direction (% positive)
9.9
755
9.2
42
Features by Category
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
7.5
386
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.0
353
Not enough data
8.6
115
Not enough data
8.2
97
Not enough data
Monitoring and Management
8.8
345
Not enough data
7.9
342
Not enough data
9.0
363
Not enough data
9.6
382
Not enough data
7.5
103
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
7.9
97
Not enough data
Service Management
8.0
351
Not enough data
6.9
94
Not enough data
4.9
90
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
106
Not enough data
6.9
98
Not enough data
7.1
98
Not enough data
5.8
95
Not enough data
5.6
95
Not enough data
5.8
96
Not enough data
6.0
98
Not enough data
8.2
375
Not enough data
Administration
8.4
343
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
355
Not enough data
7.5
320
Not enough data
8.1
335
Not enough data
Maintenance
9.0
351
Not enough data
Feature Not Available
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.0
315
Not enough data
8.7
329
Not enough data
Device Support
6.1
313
Not enough data
7.0
318
Not enough data
Feature Not Available
Not enough data
Performance
8.6
345
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
7.4
78
Not enough data
Generative AI - Autonomous Endpoint Management
5.0
57
Not enough data
5.5
58
Not enough data
5.3
58
Not enough data
Monitoring and Management - Autonomous Endpoint Management
9.5
73
Not enough data
9.0
62
Not enough data
6.6
58
Not enough data
9.3
71
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
358
8.3
26
Administration
8.5
334
8.8
23
7.7
315
8.5
22
8.4
326
8.2
23
Feature Not Available
7.9
21
Feature Not Available
8.3
20
9.0
336
8.8
21
Feature Not Available
8.4
20
Platform
7.7
313
8.5
24
5.3
306
8.6
22
8.9
330
8.6
22
9.1
343
8.1
24
Security
6.8
305
7.7
20
8.6
326
8.1
21
Feature Not Available
8.0
22
Categories
Categories
Shared Categories
Action1
Action1
Chrome Remote Desktop
Chrome Remote Desktop
Action1 and Chrome Remote Desktop are categorized as Remote Desktop
Unique Categories
Chrome Remote Desktop
Chrome Remote Desktop has no unique categories
Reviews
Reviewers' Company Size
Action1
Action1
Small-Business(50 or fewer emp.)
39.4%
Mid-Market(51-1000 emp.)
58.0%
Enterprise(> 1000 emp.)
2.6%
Chrome Remote Desktop
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
54.0%
Mid-Market(51-1000 emp.)
30.0%
Enterprise(> 1000 emp.)
16.0%
Reviewers' Industry
Action1
Action1
Information Technology and Services
10.1%
Manufacturing
7.3%
Computer & Network Security
7.2%
Primary/Secondary Education
5.8%
Education Management
3.7%
Other
65.8%
Chrome Remote Desktop
Chrome Remote Desktop
Computer & Network Security
14.0%
Information Technology and Services
14.0%
Computer Software
12.0%
Marketing and Advertising
6.0%
Internet
6.0%
Other
48.0%
Alternatives
Action1
Action1 Alternatives
NinjaOne
NinjaOne
Add NinjaOne
Atera
Atera
Add Atera
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Add ManageEngine Endpoint Central
Datto RMM
Datto RMM
Add Datto RMM
Chrome Remote Desktop
Chrome Remote Desktop Alternatives
TeamViewer
TeamViewer
Add TeamViewer
AnyDesk
AnyDesk
Add AnyDesk
RemotePC
RemotePC
Add RemotePC
RealVNC
RealVNC
Add RealVNC
Discussions
Action1
Action1 Discussions
Asking for patch management
1 Comment
Official Response from Action1
Hey Van, thanks for reaching out. I'm here to assist you. 1. Absolutely, with Action1, you can customize patching policies according to your requirements,...Read more
What is Action1 RMM used for?
1 Comment
Official Response from Action1
Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with...Read more
What do you like most about Action1 for remote endpoint management, and what could be improved?
1 Comment
Viral S.
VS
what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated...Read more
Chrome Remote Desktop
Chrome Remote Desktop Discussions
What can Chrome Remote Desktop do?
1 Comment
Chad K.
CK
Remotely support users with issues or work remotely Read more
Monty the Mongoose crying
Chrome Remote Desktop has no more discussions with answers