Compare Act! vs Zoho CRM

See this
comparison of Act! vs. Zoho CRM
based on data from user reviews. Act! rates 3.9/5 stars with 295 reviews. Zoho CRM rates 3.9/5 stars with 1,168 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Act! 365
$10
per user/month (billed annually)
Free Edition
$0
Forever free up to 3 users
 
Act! CRM
$35
per user/month (billed annually)
Standard
$12
Per month/per user
 
Act! Growth Suite
Call for pricing
866-873-2006
Professional
$20
Per month/per user
 
Enterprise
$35
Per month/per user
 
Ultimate
$100
Per month/per user
 
Free Trial
Free Trial
Act!
Act! 365
$10per user/month (billed annually)
Act! CRM
$35per user/month (billed annually)
Act! Growth Suite
Call for pricing866-873-2006
Free Trial
Zoho CRM
Free Edition
$0Forever free up to 3 users
Standard
$12Per month/per user
Professional
$20Per month/per user
Enterprise
$35Per month/per user
Ultimate
$100Per month/per user
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.2
8.0
Ease of Use
Ease of Use
7.8
8.0
Ease of Setup
Ease of Setup
7.0
7.4
Ease of Admin
Ease of Admin
7.6
7.6
Quality of Support
Quality of Support
7.4
7.2
Ease of Doing Business With
Ease of Doing Business With
7.4
7.6
Product Direction (% positive)
Product Direction (% positive)
5.7
7.2
Meets Requirements
Act!
8.2
Zoho CRM
8.0
Ease of Use
Act!
7.8
Zoho CRM
8.0
Ease of Setup
Act!
7.0
Zoho CRM
7.4
Ease of Admin
Act!
7.6
Zoho CRM
7.6
Quality of Support
Act!
7.4
Zoho CRM
7.2
Ease of Doing Business With
Act!
7.4
Zoho CRM
7.6
Product Direction (% positive)
Act!
5.7
Zoho CRM
7.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
75.8%
70.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.8%
23.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.5%
6.4%
Act!
Small-Business
75.8%
Mid-Market
18.8%
Enterprise
5.5%
Zoho CRM
Small-Business
70.3%
Mid-Market
23.3%
Enterprise
6.4%

Reviewers' Industry

 
Financial Services
8.1%
Marketing and Advertising
11.9%
 
Real Estate
5.8%
Information Technology and Services
11.9%
 
Marketing and Advertising
4.7%
Computer Software
7.7%
 
Insurance
4.7%
Real Estate
3.9%
 
Information Technology and Services
4.7%
Internet
3.5%
 
Other
71.9%
Other
61.2%
Act!
Financial Services
8.1%
Real Estate
5.8%
Marketing and Advertising
4.7%
Insurance
4.7%
Information Technology and Services
4.7%
Other
71.9%
Zoho CRM
Marketing and Advertising
11.9%
Information Technology and Services
11.9%
Computer Software
7.7%
Real Estate
3.9%
Internet
3.5%
Other
61.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Chad M. S.
User in Computer Software

Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution. Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be...

josua s.
User

The correct interaction and communication within any modern company is important, I have made great advances and incredible improvements thanks to zoho crm, its functions make my work more dynamic and faster allowing me to save time and money, the efforts I...

Most Helpful Critical Review
Most Helpful Critical Review
Jeremiah M.
Administrator in Consumer Services

Having to buy a new version every year puts a bad taste in one's mouth - in particular as XP comes to the end of its life and older office applications need to be replaced, it neccessitates a lot of cascading budget issues, and ACT's price, while reasonable...

Administrator in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

 
Act!
Most Helpful Favorable Review
Chad M. S.
User in Computer Software

Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution. Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be...

Most Helpful Critical Review
Jeremiah M.
Administrator in Consumer Services

Having to buy a new version every year puts a bad taste in one's mouth - in particular as XP comes to the end of its life and older office applications need to be replaced, it neccessitates a lot of cascading budget issues, and ACT's price, while reasonable...

Zoho CRM
Most Helpful Favorable Review
josua s.
User

The correct interaction and communication within any modern company is important, I have made great advances and incredible improvements thanks to zoho crm, its functions make my work more dynamic and faster allowing me to save time and money, the efforts I...

Most Helpful Critical Review
Administrator in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

Screenshots

 
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Videos

 

With proven CRM and powerful Marketing Automation, the possibilities are limitless! Act! provides the ultimate toolset to build relationships, maximize engagement, and drive business growth. Start today with the new Act! Growth Suite, an all-in-one sales and marketing platform designed to help you and your team successfully run and grow your business.

No videos provided
Act!

With proven CRM and powerful Marketing Automation, the possibilities are limitless! Act! provides the ultimate toolset to build relationships, maximize engagement, and drive business growth. Start today with the new Act! Growth Suite, an all-in-one sales and marketing platform designed to help you and your team successfully run and grow your business.

Zoho CRM
No videos provided

Downloads

 No downloads provided
Zoho CRM
No downloads provided
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