Compare Act! and Vtiger All-In-One CRM 
Featured Products
At a Glance
Market Segments
Small-Business (78.8% of reviews)
Small-Business (67.3% of reviews)
Entry-Level Pricing
$60.00 1 user/mo
$12.00 1 User Per Month
Act!
Star Rating
(511)3.9 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Entry-Level Pricing
$60.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansVtiger All-In-One CRM
Star Rating
(415)4.3 out of 5
Market Segments
Small-Business (67.3% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Act! excels in user satisfaction, boasting a higher overall score compared to Vtiger All-In-One CRM. Users appreciate its easy interface and the ability to efficiently manage contacts and accounts, which enhances their daily operations.
- According to verified reviews, Vtiger All-In-One CRM stands out for its affordability, making it a great choice for small organizations. Users highlight its intuitive design and the ease of tracking cases, which simplifies daily tasks without requiring extensive training.
- Reviewers mention that Act! has a straightforward setup process, with many users finding the initial onboarding easy and efficient. This contrasts with Vtiger, which, while also user-friendly, may require more time for users to fully explore its features.
- Users say that Vtiger's workflow customization capabilities are impressive, allowing for graphic modifications that enhance usability. In comparison, Act! offers solid functionality but may not provide the same level of flexibility in workflow design.
- Reviewers highlight that Act! has a strong focus on contact and account management, receiving positive feedback for its search features and overall organization. However, Vtiger's lead management and case tracking features are noted as being particularly effective, showcasing its strengths in customer support functionalities.
- According to recent user feedback, Act! users appreciate its integration with various automotive and industrial systems, which enhances its utility for specific industries. Meanwhile, Vtiger's comprehensive support portal and knowledge base are praised for providing users with the resources they need to resolve issues quickly.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Ultimate
$60.00
1 user/mo
Includes everything in Professional, plus:
- Marketing Automation (includes 50,000 sends/mo)
- Online Customer Portal
- Custom Industry Tables
Vtiger All-In-One CRM
ONE GROWTH
$12.00
1 User Per Month
A CRM for small and medium-sized businesses.
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration
Free Trial
Act!
Free Trial is available
Vtiger All-In-One CRM
Free Trial is available
Ratings
Meets Requirements
8.2
444
8.6
360
Ease of Use
7.9
449
8.2
361
Ease of Setup
7.3
241
7.9
216
Ease of Admin
7.6
199
8.2
213
Quality of Support
7.6
425
8.6
345
Has the product been a good partner in doing business?
7.5
189
8.6
205
Product Direction (% positive)
5.8
449
8.9
347
Features by Category
Sales Force Automation
8.4
303
|
Verified
8.7
183
|
Verified
Feature Not Available
Feature Not Available
7.4
231
|
Verified
8.1
169
|
Verified
8.1
288
|
Verified
7.9
172
|
Verified
6.7
163
|
Verified
7.3
37
7.5
258
|
Verified
7.8
136
|
Verified
6.6
163
|
Verified
7.8
146
|
Verified
6.6
169
|
Verified
8.2
144
|
Verified
7.9
236
8.2
133
|
Verified
Marketing Automation
7.2
213
|
Verified
7.8
138
|
Verified
7.1
187
|
Verified
7.7
133
|
Verified
7.7
225
|
Verified
8.4
161
|
Verified
6.5
82
|
Verified
7.7
98
|
Verified
Customer Support
7.4
194
8.3
129
|
Verified
7.0
183
8.1
113
|
Verified
7.6
160
|
Verified
8.1
124
|
Verified
7.0
172
8.1
84
7.3
75
8.1
100
|
Verified
Reporting & Analytics
7.3
240
|
Verified
8.1
175
|
Verified
7.4
231
|
Verified
8.0
183
|
Verified
6.7
166
|
Verified
7.9
127
|
Verified
Mobile & Social
Feature Not Available
7.4
85
|
Verified
Feature Not Available
7.1
80
|
Verified
6.4
153
|
Verified
6.8
121
|
Verified
Platform
7.5
157
|
Verified
8.5
120
|
Verified
7.2
136
|
Verified
8.4
118
|
Verified
7.7
150
|
Verified
8.7
123
|
Verified
6.9
98
|
Verified
8.1
80
|
Verified
6.2
82
|
Verified
7.4
26
|
Verified
7.2
132
|
Verified
7.8
103
|
Verified
7.6
158
|
Verified
8.5
119
|
Verified
7.3
131
|
Verified
7.9
97
|
Verified
Integration
7.6
157
|
Verified
8.0
112
|
Verified
6.6
109
|
Verified
7.6
70
|
Verified
6.9
99
|
Verified
6.8
73
|
Verified
Generative AI
5.0
36
6.7
6
Agentic AI - CRM
5.2
11
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.0
11
Not enough data
4.8
11
Not enough data
5.0
11
Not enough data
5.0
11
Not enough data
Email Marketing
8.1
32
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
8.2
29
|
Verified
Not enough data
7.2
27
|
Verified
Not enough data
Online Marketing
6.9
30
|
Verified
Not enough data
7.1
28
|
Verified
Not enough data
6.7
24
|
Verified
Not enough data
6.8
26
|
Verified
Not enough data
7.5
25
Not enough data
Lead Management
7.8
31
|
Verified
Not enough data
8.1
29
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.4
27
|
Verified
Not enough data
7.8
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
7.3
25
|
Verified
Not enough data
7.2
27
|
Verified
Not enough data
Campaign Management
6.9
26
|
Verified
Not enough data
7.0
25
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
6.8
25
Not enough data
Social
7.0
27
Not enough data
6.7
26
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
6.3
26
Not enough data
6.5
27
|
Verified
Not enough data
Reporting & Analytics
7.6
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.7
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
6.6
26
|
Verified
Not enough data
Platform
8.2
28
|
Verified
Not enough data
6.9
26
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
6.7
23
|
Verified
Not enough data
6.1
22
|
Verified
Not enough data
7.7
25
|
Verified
Not enough data
6.8
27
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.0
33
|
Verified
Not enough data
7.0
26
|
Verified
Not enough data
6.6
24
|
Verified
Not enough data
Ticket and Case Management
Not enough data
8.4
44
|
Verified
Not enough data
8.0
41
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.5
35
|
Verified
Not enough data
8.2
28
|
Verified
Not enough data
8.2
33
Not enough data
8.5
36
|
Verified
Not enough data
8.5
42
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
7.8
37
|
Verified
Not enough data
8.3
42
|
Verified
Not enough data
8.0
34
Not enough data
7.8
31
|
Verified
Not enough data
8.3
23
|
Verified
Platform
Not enough data
7.3
32
|
Verified
Not enough data
8.4
48
|
Verified
Not enough data
8.6
49
|
Verified
Not enough data
7.9
33
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
8.1
58
|
Verified
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Act! and Vtiger All-In-One CRM are categorized as CRM
Unique Categories
Act! is categorized as Marketing Automation
Vtiger All-In-One CRM is categorized as Insurance CRM and Help Desk
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vtiger All-In-One CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
5.1%
Insurance
4.5%
Other
70.6%
Information Technology and Services
20.6%
Computer Software
10.5%
Marketing and Advertising
5.4%
Telecommunications
4.4%
Retail
2.8%
Other
56.3%
Discussions
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
Will it integrate with my ERP?
1 Comment
IM
Act! CRM can integrate with your ERP (enterprise resource planning) system, depending on which ERP system you are using.Read more
Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?
2 Comments
PK
You can use the existing module called Contacts List.
Leads/Contacts can be a part of multichannels filters, by having them filtered or tagged on various...Read more
Whats the best way to advertise this product to my boss so that our company can switch to vtiger
2 Comments
TC
This is an all in one solution, you can provide quotes, purchase orders price list, invoice ect along with a complete CRM with email, forecasting, gmail...Read more
How do companies typically use PRODUCT?
2 Comments
TC
If you sell something you can add it as a product. with cost and resale price description ect. Once you add a product you can send quotes forecasts ect and...Read more
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