Compare Act! and SAP Sales Cloud 
At a Glance
Market Segments
Small-Business (78.9% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
$30.00 1 user/mo
No pricing available
Act!
Star Rating
(511)3.9 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansSAP Sales Cloud
Star Rating
(978)4.2 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Sales Cloud excels in overall user satisfaction, reflected in its higher G2 Score of 74.28 compared to Act!'s 51.21. Users appreciate its robust features and seamless integration capabilities, which enhance productivity across various business functions.
- Users say that Act! offers a user-friendly interface that simplifies daily tasks, with one reviewer highlighting its "easy interface" and effective search features. However, it struggles to match the comprehensive functionality that larger enterprises may require, making it more suitable for small businesses.
- Reviewers mention that SAP Sales Cloud provides a smooth implementation process, with users noting that once set up, it is easy to manage and customize. This contrasts with Act!, where some users have reported challenges in configuration, indicating a steeper learning curve for new users.
- According to verified reviews, both products are praised for their ease of use, but SAP Sales Cloud stands out with a slightly better user experience. Users appreciate its intuitive design, which allows for efficient task management across different verticals, while Act! is noted for its straightforward setup and organization features.
- G2 reviewers highlight the quality of support provided by SAP Sales Cloud, which scores higher in this area. Users have expressed satisfaction with the support resources available, while Act! users have mentioned that support could be improved, indicating a potential area for growth.
- Users report that Act! is particularly effective for small businesses, with its pricing being more accessible at $30.00 per month. In contrast, SAP Sales Cloud, while lacking a specified entry-level price, is better suited for larger enterprises, offering advanced features that justify its investment for those looking for comprehensive CRM solutions.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Standard
$30.00
1 user/mo
- Full-featured CRM & Mobile App
- Email Marketing (includes 2,500 sends/mo)
- Office 365 & Gmail Integration
SAP Sales Cloud
No pricing availableFree Trial
Act!
Free Trial is available
SAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.2
444
8.5
700
Ease of Use
7.9
449
7.9
712
Ease of Setup
7.3
241
8.1
397
Ease of Admin
7.6
199
8.0
262
Quality of Support
7.6
425
8.3
670
Has the product been a good partner in doing business?
7.5
189
8.5
262
Product Direction (% positive)
5.8
449
8.5
674
Features by Category
Sales Force Automation
8.4
306
|
Verified
8.3
473
|
Verified
Feature Not Available
8.2
312
7.4
235
|
Verified
8.2
438
|
Verified
8.1
292
|
Verified
8.3
452
|
Verified
6.7
167
|
Verified
8.1
406
|
Verified
7.5
262
|
Verified
8.1
426
|
Verified
6.7
167
|
Verified
8.1
427
|
Verified
6.7
173
|
Verified
8.2
430
|
Verified
7.9
240
8.2
445
|
Verified
Marketing Automation
7.2
217
|
Verified
7.9
378
|
Verified
7.1
191
|
Verified
8.2
303
7.7
229
|
Verified
8.4
402
|
Verified
6.6
86
|
Verified
8.1
348
|
Verified
Customer Support
7.4
197
8.4
411
|
Verified
7.1
187
8.2
421
|
Verified
7.7
163
|
Verified
8.2
418
|
Verified
7.0
176
8.0
381
|
Verified
7.4
79
8.2
409
|
Verified
Reporting & Analytics
7.3
244
|
Verified
8.2
463
|
Verified
7.4
235
|
Verified
8.2
462
|
Verified
6.8
170
|
Verified
8.2
419
|
Verified
Mobile & Social
Feature Not Available
8.1
270
Feature Not Available
8.0
217
6.5
157
|
Verified
7.8
341
|
Verified
Platform
7.5
157
|
Verified
8.0
291
|
Verified
7.2
137
|
Verified
8.3
289
|
Verified
7.7
150
|
Verified
8.5
293
|
Verified
6.9
99
|
Verified
8.3
260
|
Verified
6.3
83
|
Verified
8.2
269
|
Verified
7.2
133
|
Verified
8.4
276
|
Verified
7.6
158
|
Verified
8.3
294
|
Verified
7.3
132
|
Verified
8.3
280
|
Verified
Integration
7.6
158
|
Verified
8.4
288
|
Verified
6.7
110
|
Verified
8.2
270
|
Verified
6.9
99
|
Verified
8.1
251
|
Verified
Generative AI
5.5
40
7.6
137
Agentic AI - CRM
6.4
15
7.2
41
6.4
15
7.3
41
6.4
15
7.7
43
6.3
15
7.3
42
6.2
15
7.6
40
6.3
15
7.6
41
6.3
15
7.7
41
Email Marketing
8.1
33
|
Verified
Not enough data
8.2
33
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
7.3
28
|
Verified
Not enough data
Online Marketing
7.0
31
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
7.6
26
Not enough data
Lead Management
7.9
32
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
7.5
28
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
7.4
26
|
Verified
Not enough data
7.2
28
|
Verified
Not enough data
Campaign Management
7.0
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
6.9
26
Not enough data
Social
7.1
28
Not enough data
6.8
27
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
6.4
27
Not enough data
6.6
28
|
Verified
Not enough data
Reporting & Analytics
7.7
29
|
Verified
Not enough data
7.0
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.4
29
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
Platform
8.2
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.7
27
|
Verified
Not enough data
6.8
24
|
Verified
Not enough data
6.2
23
|
Verified
Not enough data
7.8
26
|
Verified
Not enough data
6.9
28
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
Integration
7.0
34
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
Agentic AI - Sales Analytics
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Data Sourcing
Not enough data
8.6
132
Not enough data
8.8
131
Not enough data
8.6
128
Not enough data
9.0
130
Not enough data
8.6
130
Predictive Analytics
Not enough data
8.8
128
Not enough data
8.9
129
Not enough data
8.7
132
Not enough data
8.9
136
Sales Management
Not enough data
8.6
133
Not enough data
8.3
131
Not enough data
8.7
133
Not enough data
9.0
134
Categories
Categories
Shared Categories
Act! and SAP Sales Cloud are categorized as CRM
Unique Categories
Act! is categorized as Marketing Automation
SAP Sales Cloud is categorized as Sales Analytics
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.0%
Marketing and Advertising
5.5%
Real Estate
5.3%
Construction
4.9%
Insurance
4.5%
Other
70.8%
Information Technology and Services
13.8%
Computer Software
4.8%
Accounting
4.7%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
Alternatives
Discussions
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
How should I get Pro to my mobile device?
1 Comment
ES
Outlook can be enough. If you use exchange. If you do not use exchange look into a program called Handheldcontact.Read more
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
Businesses always required customer relationship management services for better growth and maintenance of the business. SAP CRM offers the solution for the small and large companies to get customer relationship management services through the software system by SAP. SAP CRM Company provides the facilities for building better relationships with present and future customers of the company. It includes software that automates the integration and activities of the business to keep interaction with the customers.
1 Comment
SH
I need to implement the appropriate omnichannel solutions based on the needs of my company, I've come across some appealing tactics that this provider,...Read more
What is CRM system in SAP?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,...Read more
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