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At a Glance
Market Segments
Small-Business (78.9% of reviews)
Mid-Market (48.2% of reviews)
Entry-Level Pricing
$30.00 1 user/mo
Contact Vendor for Pricing
Act!
Star Rating
(503)3.9 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user/mo
Free Trial is available
Browse all 4 pricing plansSage CRM
Star Rating
(132)3.8 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sage CRM excels in AI Text Generation with a score of 8.6, which reviewers mention significantly enhances their marketing efforts through automated content creation.
- Reviewers mention that Act! shines in Contact & Account Management with a score of 8.4, highlighting its user-friendly interface that simplifies managing customer relationships.
- G2 users indicate that Sage CRM's Sandbox / Test Environments feature, rated at 8.1, allows for effective testing of new features without disrupting live operations, a significant advantage for businesses looking to innovate.
- Users on G2 report that Act! provides better Lead Management capabilities, scoring 7.7, with features like Lead Scoring and Grading that help prioritize leads effectively.
- Reviewers mention that Sage CRM's Data Quality Management feature, rated at 8.2, is particularly beneficial for maintaining accurate customer data, which is crucial for effective marketing and sales strategies.
- Users say that Act! offers a more robust Customer Support Portal with a score of 6.9, which they find helpful for resolving issues quickly compared to Sage CRM's support options.
Pricing
Entry-Level Pricing
Act!
Act! Advantage Standard
$30.00
1 user/mo
- Full-featured CRM & Mobile App
- Email Marketing (includes 2,500 sends/mo)
- Office 365 & Gmail Integration
Free Trial
Act!
Free Trial is available
Sage CRM
No trial information availableRatings
Meets Requirements
8.2
439
7.6
99
Ease of Use
7.9
444
7.3
99
Ease of Setup
7.4
236
6.7
46
Ease of Admin
7.6
198
7.0
41
Quality of Support
7.6
420
7.0
87
Has the product been a good partner in doing business?
7.5
188
6.7
36
Product Direction (% positive)
5.8
444
5.7
95
Features by Category
Sales Force Automation
8.5
301
|
Verified
7.6
72
|
Verified
Feature Not Available
Feature Not Available
7.4
235
|
Verified
7.6
68
|
Verified
8.1
290
|
Verified
7.7
70
|
Verified
6.7
167
|
Verified
7.1
56
|
Verified
7.6
261
|
Verified
7.1
63
|
Verified
6.7
167
|
Verified
7.3
59
|
Verified
6.7
172
|
Verified
7.3
64
|
Verified
7.9
240
7.5
64
|
Verified
Marketing Automation
7.2
216
|
Verified
7.2
53
|
Verified
7.1
191
|
Verified
7.4
52
|
Verified
7.7
228
|
Verified
7.2
59
|
Verified
6.6
86
|
Verified
7.3
52
|
Verified
Customer Support
7.4
197
7.3
59
|
Verified
7.1
187
7.5
55
|
Verified
7.6
162
|
Verified
7.4
60
|
Verified
7.0
176
7.4
52
|
Verified
7.4
79
7.1
56
|
Verified
Reporting & Analytics
7.3
244
|
Verified
7.7
73
|
Verified
7.4
235
|
Verified
7.9
66
|
Verified
6.8
170
|
Verified
7.0
62
|
Verified
Mobile & Social
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
6.5
157
|
Verified
6.5
50
|
Verified
Platform
7.5
156
|
Verified
7.4
38
|
Verified
7.2
137
|
Verified
7.2
42
|
Verified
7.6
149
|
Verified
7.9
39
|
Verified
6.9
99
|
Verified
7.7
32
|
Verified
6.3
83
|
Verified
8.0
27
7.2
131
|
Verified
7.1
38
|
Verified
7.6
158
|
Verified
7.3
38
|
Verified
7.3
132
|
Verified
7.4
39
|
Verified
Integration
7.6
158
|
Verified
7.6
41
|
Verified
6.7
110
|
Verified
7.6
34
|
Verified
6.9
99
|
Verified
7.3
33
|
Verified
Generative AI
5.5
39
8.1
15
Agentic AI - CRM
6.4
15
Not enough data
6.4
15
Not enough data
6.4
15
Not enough data
6.3
15
Not enough data
6.2
15
Not enough data
6.3
15
Not enough data
6.3
15
Not enough data
Email Marketing
8.1
33
|
Verified
Not enough data
8.2
33
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
7.3
28
|
Verified
Not enough data
Online Marketing
7.0
31
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
7.6
26
Not enough data
Lead Management
7.9
32
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
7.5
28
|
Verified
Not enough data
7.9
28
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
7.4
26
|
Verified
Not enough data
7.2
28
|
Verified
Not enough data
Campaign Management
7.0
27
|
Verified
Not enough data
7.1
26
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
6.9
26
Not enough data
Social
7.1
28
Not enough data
6.8
27
|
Verified
Not enough data
6.8
28
|
Verified
Not enough data
6.4
27
Not enough data
6.6
28
|
Verified
Not enough data
Reporting & Analytics
7.7
29
|
Verified
Not enough data
7.0
28
|
Verified
Not enough data
6.9
27
|
Verified
Not enough data
6.4
29
|
Verified
Not enough data
6.7
27
|
Verified
Not enough data
Platform
8.2
29
|
Verified
Not enough data
7.0
27
|
Verified
Not enough data
7.7
27
|
Verified
Not enough data
6.8
24
|
Verified
Not enough data
6.2
23
|
Verified
Not enough data
7.8
26
|
Verified
Not enough data
6.9
28
|
Verified
Not enough data
Agentic AI - Marketing Automation
7.3
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
Integration
7.0
34
|
Verified
Not enough data
7.1
27
|
Verified
Not enough data
6.7
25
|
Verified
Not enough data
Reviews
Reviewers' Company Size
Act!
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sage CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
9.1%
Marketing and Advertising
5.6%
Real Estate
5.4%
Construction
4.9%
Insurance
4.5%
Other
70.5%
Information Technology and Services
13.0%
Computer Software
11.3%
Retail
3.5%
Marketing and Advertising
3.5%
Logistics and Supply Chain
3.5%
Other
65.2%
Alternatives
Discussions
Assigning contacts to users?
2 Comments
JM
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
Each time I click the email icon in ACT to start an email message in Outlook, I get a box...
1 Comment
JM
As far as I can tell, this is more an issue with Outlook than with Act!
Basically, there are 2 potential causes for this issue. Either A) your Security...Read more
Do you plan on creating a better user guide than what is currently out there?
1 Comment
GP
Hi Dennis
A good question. My answer here would be to contact a SAGE CRM consultant to do some training for you, either as a webex or onsite. This is always...Read more
Sage CRM has no more discussions with answers
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